Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

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Hola. Esta realizado en WordPress? O mediante un software html se puede trabajar? Gracias

Hi there,

Thanks for taking an interest in our theme! :) Unfortunately no, we don’t have HTML versions of our themes. We are focused on creating WordPress themes that offer you easy management of dynamic content, which is why we are not creating static HTML files.

Do let us know if you have any additional questions.

Thanks.



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Hi, Is it possible to have a return (cut a line) in the Item Text in “Select Additional Portfolio Sidebar Items” ?

Hi there,

This is the default behavior in our theme, as we have escaped all options within our shortcodes, in order to prevent malicious codes, i.e. for security reasons.

Youwill need to edit this file:

wp-content\themes\stockholm\templates\portfolio\parts\portfolio-custom-fields.php

and change esc_html function with wp_kses_post function.

Before:

https://www.screencast.com/t/qC3eks6lXzA

After:

https://www.screencast.com/t/a48jxptCCI

Do note that this should be done via FTP, using some text editor. After the change, you will be able to add
tagin in the text field which will allow you to cut a line.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Many thanks for your fast help ! Kind regards

Hi there,

Glad we could help! :)



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Hi there, is there a conflict between Yoast SEO and WP Bakery composer? Wordpress, theme and plugins up to date and WP Bakery not showing, cannot upload media, select slider not showing on mobile devices. I posted a support ticket yesterday and haven’t heard. Please advise. Thank you

Hi there,

We have located your ticket on our support forum. One of our support agents will answer your ticket as soon as possible. Please continue the conversation on the ticket.



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Hi! How can we activate the gutenberg editor for custom posts in stockholm, ie. portfolio items?

Hi there,

Portfolio items are custom post types in our theme and with it, you will not be able to edit it with Gutenberg however our theme is compatible with WPBakery you can use it to edit your posts and portfolio items.

Pages and Posts are editable with Gutenberg.

To enable WPBakery on your POsts and Portfolio items please navigate to WPBakery > Role manager where you need to set Post type to Custom and choose posts and portfolio as in the screenshot. Also if you would like to use WPBakery Frontend editor please check our article about it here

I hope it helped and let us know if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to assist you.

Thanks.



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We have the problem that Google Ads always rejects our ads due to malicious malware. The site is clean (fresh files) and even our provider hasn’t found any problem. Google Ads supports sent us a link list saying that this is the reason for rejecting the ads. The list includes ALL files of the home page (all images, all js files and even the favicon we don’t have uploaded).

Is there something “wrong” with your template or do you have an idea what could cause this problem?

Hi there,

I would kindly ask you to submit a request at our help center and our support team will be happy to check this and investigate this on your end.

Thanks.



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I have installed Mailchimp and want a newsletter sign-up (1) in the footer like here https://stockholm7.select-themes.com/ and (2) like here outside the footer https://stockholm14.select-themes.com/.

I cannot find a widget for it. Can you please help? Thank you!

Hi there,

This is our Newsletter Contact form which you may find in Contact form 7 which can be added to a page with our Shortcode https://www.screencast.com/t/lODmsAI9 and choose the contact form you would like to display.

As well as you will be able to add it in the Footer if you add Form widget in the Footer widget area https://www.screencast.com/t/L7potcfdEK Hope this helped!



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cannot delete post

Hi there,

Could you please explain a bit more about what you are encountering and provide us with your website URL so we can check this on your end.

Thanks.



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cannot delete post

Hi there,

Could you please explain a bit more about what you are encountering and provide us with your website URL so we can check this on your end.

Thanks.



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Hey, just a quick question I hope is not support worthy,

Can I change the link to portfolio showcase (the four squares at the middle bottom of a portfolio single item) all in one go or do I have to change back to-link individually for each portfolio item? There is no option under portfolio single for this in the options!

Thank you so much for any sort of answer!

Hi there,

Thanks for writing in.

On every portfolio item you have the possibility to set the Back to Link. So please go ahead and edit your items so they point out to your desired link. https://www.screencast.com/t/0W1BYh1tK For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.



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Hi, I cannot find where to change the text above the input field for comments under posts.

Hi there,

Thanks for writing in. You should know that these labels are translatable and you can try to translate them, so please take a look at our article about it here

Also, you may find it in our themes files: wp-content\themes\stockholm\comments.php



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Hi,

I really like Stockholm theme, thanks for that. I need a little help with it, may be some additional CSS will solve this;

I use Fixed Header and header is over the content when higher than 1000px width. But when width comes below 1000px, responsive codes change the header’s behavior. With that; content (for example full screen slider) has been pushed below the header which has 88px height in my settings. I wish (if it’s possible); in every responsive width categories, header section should be over the content with transparent background. Like layer over layer. Content should always begin from top:0px.

I tried these but it did not work;

@media only screen and (max-width: 1000px) { .content.content_top_margin_none { margin-top: 0 !important; padding-top: 0px !important; } header.fixed, header.fixed_hiding, header { position: fixed!important; } }

Sorry about my poor English, I wish I can tell what I mean. Thank you for your great efforts.

Hi there,

Thank you for the kind words and glad you like our theme!

To be able to check this on your end we will need your website URL. So please send us an mail to helpcenter@qodeinteractive.com where you can provide our support team with your purchase code and website URL explaining the issue you encounter and they will do their best to help.



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Hi, I have a problem with Misonery portfolio. I am not able to set the right with of the pictures. It seems like the pictures on the right have all the same with and I cannot change.

Hello there,

Please, for any technical question like this one, Submit a Request on our Helpcenter/ Just include your website link and wp-admin access and our support agent will assist you.



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I wanted to use the Jette Demo for my website but there is this issue with regards to how the images are displayed on mobile. The images are all jumbled up and is very confusing to relate which image maps to which topic/title. See this screenshot for reference.

https://prnt.sc/pwzwpt

Is there a way to fix this?

Hello,

By default, when you switch to responsive layout , the columns are being shown one under another, with the left one on top, and right one under it.

There is option to adjust this on your desired way using css. Please add a extra class name reverse_order to that specific row where you want to have reverse column order, and add this code to custom css field in Appearance > Customize > Additional Css

@media (max-width: 768px) {
  .reverse_order{ 
  display: -webkit-flex; 
  -webkit-flex-direction: column-reverse; 
  display: -webkit-flex; 
  display: -webkit-flex;
  display: flex; 
  -ms-flex-direction: column-reverse; 
  -webkit-flex-direction: column-reverse; 
-ms-flex-direction: column-reverse;
  -webkit-flex-direction: column-reverse;
  flex-direction: column-reverse;
  }
}

Other solution would be to create one more row – the duplicate of your second row, where it will be <image> <text> order. And with css, you can hide that row on desktops, and show it only on mobiles, where you will hide initial row. Hope this helps and if you have any additional questions do let us know.



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Thanks will try out and let you know if it works

Hi there,

Please keep us updated. :)



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Hi,

I’m writing you here because I can’t contact you through your new support system (which won’t even accept my request) or via email (which replies with an auto-responder saying that email is no longer being checked). My support plan has run out, but I’m hoping you will still be able to help me because this is a problem that was previously fixed with your assistance, but the CSS you provided is no longer working due to theme updates.

The problem I am having is with the height of title area. It is getting too small on mobile devices and cutting off parts of the title. See this page for an example: https://www.tasteoftoulouse.com/terms-conditions/

This was the CSS that you originally provided me when I was building my website last fall that fixed the problem:

@media screen and (min-width: 780px) { .carousel { height:600px; } .touch .carousel-inner .item { height:600px; } }

Now, it’s no longer working. I was able to work around it for the select slider on my homepage, but it’s still a problem for the regular title areas on the rest of the pages. Ideally, I’d like to be able to set a minimum height for the title areas, so that they have portrait orientation while in mobile, instead of retaining the same landscape orientation of the desktop view.

Thanks in advance for your help.

Best regards, Jessica

Hello Jessica,

Thank you for using our theme!

The code seems to refer only to the carousel slider. Please use the following code for the title areas:

@media only screen and (max-width: 780px) {
    .title_outer.with_image, .title_outer.with_image .title {
        height: 250px !important;
    }
}
.title img {
    height: 250px !important;
    max-width: unset !important;
    width: auto !important;
}

Hope this helps! If there is anything else that we can assist you with please renew your support and submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.

Thank you in advance!



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Many thanks! This is just what I needed!

You’re welcome!



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Hello, is possible to create hamburger menu?

Hello,

Thank you for using our theme!

Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.

Thank you in advance!



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Choose Widget Area in Sidebar Choose Custom Widget area to display in Sidebar This drop down is loading the sidebar and i can’t add the sidebar to any pages. Can you please suggestion me a solution here in comments.

Hello,

Thank you for using our theme!

Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.

Thank you in advance!



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You wrote that your theme is in compliance with the GDPR but uses some cookies. What kind of coockies does it use and why? Is there a possibility to disable them?

Hello,

By default WordPress uses cookies as well. You can read more about that here.

Any template that requires the user to login will use cookies as well in order to save the session data. There is no way around that.

However, by using the following plugin: https://wordpress.org/plugins/cookie-notice/

you can notify your users of these cookies and you will be in compliance with the GDPR.

Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.



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Is the theme now 100% in compliance with the GDPR? Is it free from any cookies or request to 3rd parties?

Hello,

Yes, our theme is compliant with GDPR, however, that does not mean it is free from cookies. The GDPR states that the user must be notified of any cookies used and you can simply add a GDPR notification plugin stating that cookies may be used in order to comply with its rules and regulations.

Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.



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Hi. I bought the theme a year ago and installed on my site. I really want to enable fixed height rows for content in my site. I saw that you can only do that with a more recent version of WPBakery (after 5.7). After a little research I saw there are newer versions of the theme. So I downloaded the new version and installed. It comes bundled with 6.0.X. and I got a prompt to update the WPBakery Plugin. When I do that I get a lot of issues and the entire site becomes so slow its unusable. I updated my php to 7.2 but it doesnt fix the problem. What do you think is going on? If I install the latest version of the Stockholm theme should I be using WP Bakery 6.0.X plugin? This themeforest page says that 5.7 is supported but doesnt mention 6.0.X. Also what happened to using Visual Composer? The front end layout editor is far superior to WP Bakery.

Hello,

Thank you for using our theme!

We have tested the theme with the newest version of the plugin and everything is working fine on our local versions.

Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.

Thank you in advance!



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Stockholm : Displaying images captions and descriptions in the porfolios / lightbox… Is that possible?

Hello,

Thank you for using our theme!

The lightbox feature does not come with the option to change the layout or the information showcased. You may need to use a third party plugin for this or to change some theme files.

Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.



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