Hi rafba,

Sorry to hear that. I have just checked your ticket. Moving all site data to another location. I believe we can find the best solution. Our team will be back on tomorrow. (This is weekend now). Please wait for us. I really appreciate your patience.

Hi eid-attia,

Look like something outdated. Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “eid-attia – Eduma Support”. Our team will try the best to assist

Your support is expired, please consider renewing.

I have sent it from my mail: Admin@Careerians.com

Hi Andrea_Fabbri,

I have checked your email and I see the supporter replied. Please continue the email discussion. Our team will try the best to help you out.

Hi simonmarchdug,

Let me check your site first. Just email me to edusupport@thimpress.com with subject “simonmarchdug – Eduma Support”.

Hi dbelousov,

Yes

Hi mhhammam,

Sorry I didn’t get your point clearly. Can you tell me more?

i have some pages like instructor revenue share formula and others need only instructors to see the link for this pages after login , hope u get my point thanks

Hi burnaby2011,

Please go to menu Appearance / Customize / Header, and you can change the menu font size… Try and let me know

Hi ardiakbar07,

Our team is focus on LearnPress 4.0 version which is better SEO, better UI-UX, faster speed, and the best learning management system. After that the plan with app will be proceed

OK I will waiting

Hi ardiakbar07,

Thank you for the patience.

Hi Sneakyman,

Please go to menu Eduma / Plugins and you can see the addon package

About the widget issue, I have checked the system again and all good. Let me check your site to find out exactly the reason why. Just email me to edusupport@thimpress.com with subject “Sneakyman – Eduma Support”.

Thank you, but you can’t find all the plugins there. I contacted the edusupport.

Hi Sneakyman,

Okay , our team will assist you asap.

Hi jamiedallaire,

Possible and we will need some custom functions. It requires custom fee. Please discuss more with us by sending a request to edusupport@thimpress.com with subject “jamiedallaire – Eduma Support”.

Your support is expired, please renewing

Thanks for the reply. I’ll think about sending a request; however, I don’t understand how a feature like this is not included with your theme. Almost every other theme has a ‘Mobile Menu’ setting.

Hi jamiedallaire,

I see. I also discuss with our development team. Thank for your feedback.

Hi LeandroTeixeira,

Possible. But we will need to add some more custom functions and it requires custom fee. You can send a request here https://thimpress.com/wordpress-theme-customization-services/

Some members have limited access to the WordPress admin area for posting to the blog, etc., and when they login, they are now being redirected to the WooCommerce “My Account” page. Is there a way to prevent this from happening ?

how to stop that?

Hi Sudipta08,

Let me check your site first. Just email me to edusupport@thimpress.com with subject “Sudipta08 – Eduma Support”.

Your support time is expired, please renewing.

Hi dbelousov,

I can help you set it up free

Just purchase the theme then let me know.

Ok, so I would be able to have this page: https://educationwp.thimpress.com/courses/become-a-php-master-and-make-money-fast/ but have the Buy Now button opening up an Eventbrite page – correct?

Hi dbelousov,

Yes

I can help you set up an external link to Eventbrite page from event page or course page.

Hi juliereader,

I requested to add this to the LearnPress update. Please give us some more time.

Hi vipulpatelb,

It will be easy , let me help and guide you. Just send me a request to edusupport@thimpress.com with subject “vipulpatelb – Eduma Support”.

Hi icuk,

Look like the server cache. Let me check your site more carefully. Please send me a request to edusupport@thimpress.com with subject “icuk – Eduma Support”. Your support is expired, please consider renewing too

Hi welltonh,

Can you tell me about those another plugins?

Does this plugin/service enough to protect and can i use it with your theme ??

any answer ???

Hi eid-attia,

Sorry, I missed your case. I’m not sure about the plugin yet. We will need time to check the ability.

Hi, I’ve uninstalled wordpress and when I reinstalled it, after installed Eduma again, all add-on aren’t free… I need them to word today and it’s a big problem. I’m asking if every time that i need to uninstall wordpress to clean it (and when, finally i’ll install eduma on my real web site (andreafabbri.it) always this kind of problems will be .

In that case, I’m thinking about the possibility to get refound, please, let me know.

Thanks,

Andrea

Another problem is that the home page (tech camp) isn’t similar to the demo’s one.

Hi Andrea,

Sorry to hear that. Please give me a chance to check your site first. Just email me to eduspport@thimpress.com with subject “Andrea – Eduma Support”. I will make sure everything works okay on your site.

Thank you. Can you name couple significant improvements? As for the design, the new theme looks more modern for me

I bought it now, but still need the answer.

And also I’ve seen the comment above about “Frontend Editor Addon and Assignment Addon”. What they are and can I also get them? Are there anything else coming together during bcyber monday? Thanks

Hi klottner,

Frontend Editor Addon and Assignment Addon are 2 premium addons which not included in the theme like some other. Users normally need to purchase them separately. But you purchased the theme in Cyber Monday, so they will be free for you. Please email me to edusupport@thimpress.com with subject “klottner – Eduma Support”, I will help you set them up.