16513 comments found.
when i active jupiter-donut i have an error showing
ng switch is equivalent to “break”. Did you mean to use “continue 2”? in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php on line 227
Warning: Cannot modify header information – headers already sent by (output started at /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php:227) in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-includes/functions.php on line 5946
Warning: Cannot modify header information – headers already sent by (output started at /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php:227) in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-admin/includes/misc.php on line 1252
Warning: Cannot modify header information – headers already sent by (output started at /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php:227) in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-admin/admin-header.php on line 9
Warning: Cannot modify header information – headers already sent by (output started at /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php:227) in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-includes/option.php on line 958
Warning: Cannot modify header information – headers already sent by (output started at /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-content/plugins/jupiter-donut/includes/helpers/minify/src/Minifier.php:227) in /homepages/20/d749502158/htdocs/clickandbuilds/jupiter/wp-includes/option.php on line 959
can you help me please
Hi and thanks for reaching out to us 
What PHP version are you using? Is it 7.3? If so, please ask your hosting provider support to downgrade it to 7.1 or 7.2. If the issue still persists, please create a ticket and provide FTP, WP Dashboard credentials. Thank you.
Hi there, I’ve updated to 6.4.1 (theme + all plugins updated) but NO MENU is working, giving a “404 error page does not exist” and I also receive an error that “your theme does not support menus or widgets”!!!! PLEASE HELP as I’m a NOT impressed, updating a theme should NOT cause basic functionality to be lost!!!!
Hi and thanks for reaching out to us
This is really weird. We didn’t have such issue with other clients. Please create a ticket and provide WP Dashboard, FTP credentials for investigation. Thank you.
Hi again,
I want to change rename “Portfolio” and slug? Rename Portfolio to Products.
Home > Products > Access Point & Controller > 0000000
Hi and thanks for reaching out to us
add_filter( 'register_post_type_args', 'wpse247328_register_post_type_args', 10, 2 );
function wpse247328_register_post_type_args( $args, $post_type ) {
if ( 'portfolio' === $post_type ) {
$args['rewrite']['slug'] = 'products';
$args['labels']['name'] = 'Products';
}
return $args;
}
Then re-save permalinks in Settings > Permalinks.
Could you please create a ticket and provide WP Dashboard, FTP credentials? Thank you.
I would like to use breadcrumbs for the portfolio pages, Example: “Home > portfolio > Network > Access Point & Controller > Wi-Fi 6 (802.11ax) Access Points ”.
But the problem is that it doesn’t show multiple categories.
What do I have to do to make breadcrumb display as multiple categories and links according to the categories that I have created?
https://itgreen.logintimate.com/portfolio/access-point-controller/Hi and thanks for reaching out to us
You can show all categories in breadcrumbs using Yoast SEO plugin and set the breadcrumbs as described here https://kb.yoast.com/kb/implement-wordpress-seo-breadcrumbs/ (read the part “How do I Enable and Set-up the Yoast BreadCrumbs?”). Thank you.
I can use it in a test subdomain until it is finished and then migrate it to the main domain. Example: test.domain.com and then www.domain.com
Hi and thanks for reaching out to us
Yes, just register the theme on a test domain https://themes.artbees.net/docs/registering-the-theme/ and when it’s finished, revoke API key to register it on a live site https://themes.artbees.net/docs/revoking-api-key-x/
Hi there, i revoked the api key from my Artbees dashboard, because it was connected to a staging domain, I have now generated a new API key but i am not sure how to connect the new domain name to it? Any help?
Hi and thanks for reaching out to us
Please read here how to register the theme: https://themes.artbees.net/docs/registering-the-theme/
I’m unable to update the theme as it is giving Api key and domain is not matching Learn More
Please fix this ticket #98668
Hi and thanks for reaching out to us
Your ticket was replied. Please check.
Waiting over 24 hours for a reply on ticket #99870 – Apart from the problems mentioned in this ticket, now I have another issue. For some reason now I can’t see the icons of the Elementor plugin. There are placeholders everywhere. Pls. help
Hi and thanks for reaching out to us
As I see your ticket was replied. Please check. As for the icons issue, please provide WP Dashboard credentials and mention this problem in the ticket. Thank you.
Is there any advantage to buying Elementor Pro? Or is all those features available on the version packaged with Jupiter?
Hi and thanks for reaching out to us
Elementor Pro is not required. All features are added in the theme with the additional plugins – Raven (created by Artbees), also products templates can be created with JetWoobuilder plugin which is bundled in the theme. Also with the theme, you’ll be able to install any template you wish https://jupiterx.artbees.net/jupiter-x-templates/ .
if i buy this template, can i use to another hosting or domain?
Hi and thanks for reaching out to us
You can use the theme for one domain. If you want to register the theme on another domain, you have to buy a new license for it. The same license can be used for subdomains only, where the same main domain is used. Thank you.
deleted
Hello, are home page sliders included when you import a template? Got a missing slider for the architect template – is there a place to download as a start? Thanks.
Hi and thanks for reaching out to us
Yes, the slider should be imported too. Can you create a ticket so we are able to investigate the issue? Provide WP Dashboard credentials in the ticket. Thank you.
Done, thanks!
Thank you.
Hello, I reopened an old ticket (92562) because I just realize that I still have issues related with it, Please answer it, it’s really urgent. Thank you
Hi and thanks for reaching out to us
Your ticket is in the system and will be answered soon.
After updating to the latest version of the theme, it shows a title and breadcrumbs on all of my pages and all full width pages, don’t look like full width anymore, only “contentwidth”. I did not set this, as all pages are created by Elementor. How do i get rid of this? I have searched everywhere.
Hi and thanks for reaching out to us
Can you create a ticket https://themes.artbees.net/dashboard/tickets/ and provide WP Dashboard credentials for investigation? Thank you.
Done!
Would you mind answering ticket #99663?????
..and not break my site please?
Hi and thanks for reaching out to us
Your ticket will be replied soon. Thank you.
I can not import template. Ticket’s submitted
https://themes.artbees.net/dashboard/single-ticket/99781/Hi and thanks for reaching out to us
Your ticket is in the system and will be replied soon. Thank you.
I have added and deleted and then added again the API activation but I can’t get the Pro features to unlock. What could the issue be?
Hi and thanks for reaching out to us
What theme version are you using? Do you have Jupiter X Pro plugin installed? If so, delete it and try to register the theme again. Thank you.
QUESTION:
Does this theme is compatible with SportsPress WP plugin?
Regards.
Hi and thanks for reaching out to us
We didn’t test this plugin with the theme so we can’t guarantee its full compatibility. You can try it yourself. Thanks for understanding.
we have an error after we purchased this item and got api code for registration theme in our site . we received the following error : “Your API key could not be verified. cURL error 28: Operation timed out after 10000 milliseconds with 0 out of 0 bytes received Please contact Artbees Support.”
and we tried to send the ticket to you about this issue . but i couldn’t send any ticket to you . our site url is bankpump.net
Thank you
Hi and thanks for reaching out to us
The issue should be fixed in the Artbees portal. Try to register the theme now. You may re-generate your API key. Thank you.
Hi everyone since i use 40 of the top templates that i purchased from themeforest, for those who cannot see the WPBakery (Artbees modified) in the backend to modify pages and if you have wordpress 5.3 and the Jupiter latest version. One of the issues can be caused by the YOAST SEO plugins, check if they are up to date and re-try to activate them. Just wantde to share this experience
Hi and thanks for reaching out to us
Thank you for sharing this solution. Much appreciated!
Have a great day!
