19077 comments found.
Hi there,
I have a question about the SEO options. There is a section in the WP Bakery page builder with: SEO BELOW SETTINGS OVERRIDDES THEME OPTIONS
But I have Yoast Installed who also have a seo section on every page. Can I only fill in the Yoast section or does I need to duplicate it in both sections? Wich one is the best the use ?
Hey,
yes, you can use Yoast plugin instead of built-in SEO fields of course. But please do not forget to disable Use built-in fields button under BeTheme Options > SEO section.
Best regards,
Muffin Group team
I don’t have the theme installed on my old website anymore so I can’t de-register my old site, how can I free up my code to register it on my new site.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, I left an email earlier today regarding the WooCommerce section of my website. There are WooCommerce files showing on the status page as either, missing our out of date and I keep getting a Gateway Timeout error at checkout (I used a demo template). The payment goes through to Stripe but to the customer they land on a Gateway error. Could you respond to my email as soon as possible as we have a product launching next week. Thank you
Hi,
yes, we will respond on your message as soon as we will check the issue you’ve faced with. There is really no need to inform us about private messages here as this won’t speed up anything. We do always reply from oldest to newest messages. Please also notice that we do not work on the weekends and you sent your message on Sunday when we are off. For more details about our working hours, please navigate to https://themeforest.net/user/muffingroup
Thanks for understanding.
Best regards,
Muffin Group team
Perfect! I haven’t used the service before so I wasn’t sure where to message. Thank you
You are welcome! 
Hello Please I need an urgent fix of this, seems custom css will do the trick I am currently working on your latest update and needed to fix the issue of working on the template via localhost the height of the header is one issue and the mobile version is duplicating the tabs. Please why? check the url https://ibb.co/YNprYrf
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
This is a local host access so if you want to do this it my mean using team viewer
If it’s not online yet, please let us know when it would be so we can have a closer look.
Can I ask where to edit the images on https://themes.muffingroup.com/be/honey/ want to remove the bee and replace all images on the pages
Example is the editing of this content on the home page and where is the thumbmail and images, so I can replace https://ibb.co/mhhx43R
This is Offer item and you can edit its items under Offer section in main WP dashboard.
hello I said How do I edit the images from the honey theme? not only the offer images where are the other images located?
Can I ask where to edit the images on https://themes.muffingroup.com/be/honey/ want to remove the bee and replace all images on the pages
The other images are probably located under Muffin Builder. We recommend to check builder items, sections, wraps, etc. For more details about Muffin Builder, we recommend to check documentation.
your documentation doesnot explain nahdah, i don’t want probably i need where they are so that i can edit home page for the https://themes.muffingroup.com/be/honey/
Sorry but what documentation does not explain?
1. Does documentation do not explain what Muffin Builder is and how to use it? themes.muffingroup.com/betheme/documentation/#muffin-builder or tutorial videos https://prnt.sc/q96ml4
2. Does documentation do not explain what sections or wraps are? Sorry but we can not agree as everything has been explained in the documentation—> https://themes.muffingroup.com/betheme/documentation/#section
Hi, I used my license on my another hosting and hosting got expired. I do not have access to that hosting to remove the theme or to de-register the license. Could you please revoke my license to use it ?
Thanks Sakthi
Please ignore. I found the option on your forum. Thanks
No problem
How do i automatically generate table of content on all pages? muffin builder is not supporting the plugins that do this.
Hey,
would be great if you can send us an example of what do you mean exactly because at this moment, we are not sure.
Best regards,
Muffin Group team
Dear, what css code should I use so that the entire background content of the site contains a range of colors degrades
Hey,
you have to play with gradient. For more details about it, please visit https://www.w3schools.com/css/css3_gradients.asp
Best regards,
Muffin Group team
Dear, I already have that css code, but what I need to know is what is the name of the class name that contains the content background, thanks
the correct question would be: where do I put the css gradient code so that it appears at the bottom of all the content of the home only. The code is this: #grad { background-image: linear-gradient (to right, red, yellow); }
First, please send us link to page where you would like to do this. Also, please attach screenshot with marked area where you would like to have this gradient.
everything with a white background on that single page should have the degrade: #grad { background-image: linear-gradient (to right, red, yellow); }
Ok. So to add gradient background for homepage, you have to use the following css:
body.page-id-223 #Content {
background-image: linear-gradient(to right, red, yellow) !important;
}
do you have any baby shop eCommerce template?
Hey,
we have baby related pre-built websites like https://themes.muffingroup.com/be/sitter/ or https://themes.muffingroup.com/be/sitter2/ and you can easily install WooCommerce plugin for any of them as BeTheme is fully compatible with this specific e-commerce plugin.
Best regards,
Muffin Group team
how do i get a license de-registered from an old hosting account that has since been closed and which I have no access to? The site where the license was registered was a staging that is no longer active. I get this message when i try to register on the correct domain “Purchase code already used. Please deregister purchase code and remove theme folder on: 144.xxx.xx.x”
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi! I like the blog style “Masonry Tiles”. Is there a way to make the whole tile clickable?
Hi,
the whole sense of this layout is that only Title is clickable and there is no such option to make whole tile clickable.
Best regards,
Muffin Group team
Hi, for some reason the theme won’t update automatically in the WP dashboard or by using the Envato plugin. Any ideas why?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I have sent credentials and explained again via your contact form
Thanks!
Hi, How to change particular menu item color in be theme
Hey,
this could be done with custom css only.
Best regards,
Muffin Group team
Please send me custom css code
Hi Muffingroup
I want to change particular menu item color. Please send me custom css code for it.
Thank You.
Please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution. Also, tell us which menu item you would like to change its color.
I am redesigning my website and I see my website by change host file of my pc so I can’t send you the link of my website because my website is not publicly. But if you want to see it then I am sending you an another link,(https://quibustrainings.com) where you can see an element of menu in other color. I want same thing in my website. please see IMDP in header menu. The IMDP have red color and other have black.
I am redesigning my website and I see my website by change host file of my pc so I can’t send you the link of my website because my website is not publicly. But if you want to see it then I am sending you an another link,(https://quibustrainings.com where you can see an element of menu in other color. I want same thing in my website. please see IMDP in header menu. The IMDP have red color and other have black.
Because above site is not where you would like to do this customization, we can not guarantee that the custom css we provide below would work:
#menu-item-3455 a, #menu-item-3455 a span {
color: #FFF !important;
}
it’s working thank you….
You’re welcome 
I used this theme on dev server, and now I can’t register it on live server. I have deregistered dev and removed dev completely but still I can’t register live website. It says that I must deregister dev. I bought theme from another account.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you for your beautiful and flexible theme! I’ve purchased it for a number of my clients with great results. I’m working on a new install of a pre-built theme and can install all of the recommended plugins except the sliders. When I click to install a slider, I get an installing message but then nothing happens and I’ve let it load for quite a bit of time. I’ve check my system status dashboard and everything looks fine. Is there somewhere that I can download it and try a manual install? Or do you have any other suggestions? Thank you!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, Do you know the CSS for deleted only breadcumbs on the home page “HOME” Thanks
Hi,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Im looking for something with a good events listing, can you advise?
Hey,
we have several events related demos but we do not see the reason why you can not use other demos for this purpose. Please check few below:
https://themes.muffingroup.com/be/event2/https://themes.muffingroup.com/be/event3/
https://themes.muffingroup.com/be/event4/
Best regards,
Muffin Group team
1 website listing multiple events for same brand.
If none of above meet your needs, then we can not recommend anything else.
Hi, the template is so great! Thanks. Just one question : I have problem with my website. The slider Revslider does not appear and instead of, I have this message : Warning: sizeof(): Parameter must be an array or an object that implements Countable in /homepages/16/d729299204/htdocs/clickandbuilds/CloisonsduMidi/wp-content/plugins/revslider/includes/output.class.php on line 4057
Could you help me? Thanks
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
hi guys if i want to fill up the popup button how can i achieve it default is underline https://themes.muffingroup.com/be/theme/shortcodes/typography/#popup
Hi,
how you would like to fill the popup button? Please explain.
Best regards,
Muffin Group team
Hello, please can you change my Domain for registration the theme. Dank you.
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
