13535 comments found.
Please help me
Hi mysuccesspointuae,
Sorry to hear that. Contact Form 7 is a 3rd party plugin. I think your server mail might miss something. Let us check your site more carefully. I have seen your account on the forum, but no tickets, please create one, our team will try the best to help you out 
Hi mysuccesspointuae,
Sorry to hear that. Contact Form 7 is a 3rd party plugin. I think your server mail might miss something. Let us check your site more carefully. I have seen your account on the forum, but no tickets, please create one, our team will try the best to help you out
I am new in Eduma. Before I was using Betheme but I am facing a problem that I can’t create new contact form with contact form 7. my domain is http://www.igbsglobal.com/
Theme is not working properly. I became hopeless.
Hi mysuccesspointuae,
Sorry to hear that. Contact Form 7 is a 3rd party plugin. I think your server mail might miss something. Let us check your site more carefully. I have seen your account on the forum, but no tickets, please create one, our team will try the best to help you out
change log for 4.2.1 ?????
Hi pastichedesign,
Sorry, you can find the changelog in /eduma/changelog.txt.
The latest update is for style improvements
Hello,
After the wordpress update, drop down menu in Primary Menu is not working. Website: www.jurisedge.com/academy
Hi Sudipta08,
I have checked again and the menu is fine. Maybe something wrong on your site. Let us check it more carefully. Just send a request to edusupport@thimpress.com with subject “Sudipta08 – Eduma Support”.
Your support is expired, please renew
Worst experience ever. Our charity website keeps breaking. It’s happened at least 20 times. The admin can’t explain why. No one can help. We do NOT recommend this theme.
Hi aperimedia,
Sorry to hear that but please let us check your site to find out what exactly happened. Your message was sent is at 10pm last night, we couldn’t respond. Please understand.
Your support time is expired, please renew.
Is it possible to close a paid course for a user after one year?
Hi Innovatingwebsites,
I didn’t get your point clearly. Please tell me more
A user buys a course but it has a duration of 1 year. After 1 year I don’t want him to have more access to the course and he has to buy the course again. Is it possible to do this in the plugin or there has not been this update?
Hi Innovatingwebsites,
As you can see, there is a Duration option in each course. When you set it 1 year. Meaning from the moment users enrolled the course, after 1 year, the course will closed the users access.
But the repurchase option is not available. And our team is working on that update. But will need some more time.
Hi,
I have active theme eduma-child-udemy, is it possible to take part of eduma-child-crypto.
This part te import to eduma-child-udemy? https://imgur.com/a/OJbNFvHHi lbajrami,
We will need to discuss more. Please send a request to edusupport@thimpress.com with subject “lbajrami – Eduma Support”. Don’t forget to attach the theme purchase code so we can verify support too
6 New Demos Added
Demo New Education
Demo New Instructor
Demo New Art
Demo Kid Art
Demo Tech Camp
Demo Crypto
site ergonomics-life.ru
Hi elanats,
For getting better support, please discuss more with us on the support forum or email to edusupport@thimpress.com with subject “elanats – Eduma Support”
Thanks.
Hi, I am trying to log in on Thimpress.com for Eduma supportforrum, but lost my password. Trying the reset option, but I am not receiving the password reset link in my mailbox. Please help! (No it is not in my spambox)
Hi BureauVeen,
Our team is checking your case and will get back to you asap
I wish the events were more dynamic. There isn’t a lot of control over the ticket and price information. I work with other promoters and am not always accepting payments for tickets. The tickets are often paid for on another website, yet there is no way to link this in the floating box for the ticket information. This makes providing accurate information challenging. You can’t hide the box, you can’t put in the purchase link, you don’t want to set the price as free but also can’t accept payments for the tickets. If you run a lot of events where tickets are processed through another website, this theme is severely limited this way
Hi SurrealSanguine,
Sorry to hear that but events on your site, and the payment is on another website, right? If so, we don’t have an automatically link between 2 different systems. There is a solution that you have to manually create an event order on your site after confirm the external payment.
That is a lot of extra labor that is highly impractical. Not only for the person I’d then have to pay or take the time myself to do but also for our accounting department. Really not a solution for any large event we are participating in but not collecting ticket sales for.
It’s a lot of extra work for my organization when a simple link box with an option seems like an easy solution. Just saying for anyone considering purchasing this theme that runs a lot of events where it’s a partnership, they will run into these challenges.
Hi SurrealSanguine,
I understand but I don’t think there is a event plugin which is ready for any external payment connection. Technically it is impossible.
Maybe you will need customization services for this, let us know which exactly the external source then we try to find a solution. Thanks. https://thimpress.com/wordpress-theme-customization-services/
No I mean just having a place to substitute a link to another website where they can buy tickets. Not another payment processor, just another website. Just an option to put a link for the “Buy” button instead of only being able to default to internal processing.
Hi SurrealSanguine,
I understand it now. Please email us to edusupport@thimpress.com with subject “SurrealSanguine – Eduma Support”.
When will version 4 show up. We work on a partner site who got this but its slow guys… when will 4 come out? and what are you doing about speed.. I like it but the speed is a killer, wil depend on what 4 has to offer
Hi edwardhadome,
LearnPress 4.0 will have better performance, better UI UX, better SEO, and better learning management system
thanks when?
Hi edwardhadome,
We are trying very hard for the LearnPress 4. The ETA is 2 more months.
I remember when I first downloaded this theme, there was the ability to frontend edit the courses. Now I notice, I need to buy an extra add on to enable this system to frontend edit, and the inbuilt addons dashboard for Eduma does not actually state the addon for frontend edit. What has happened? Shouldn’t this addon be incorporated into Eduma theme already?
Hi daveywood,
Frontend Editor and Assignments are 2 premium addons which sell exclusively on thimpress.com. All another addons are included in the theme. And Eduma users will have a 30% discount code for them. For more information, please send me an email to edusupport@thimpress.com with subject “daveywood – Eduma Support”.
Hi – I am interested buyer – I wanted to confirm before I spent $70, does this theme include EVERYTHING needed to have a functional Course site? Including logins for customers, course video progress bars for students, comment functions? Thank you so much in advance!
Yes TButch Yes.
Is this theme fully compatible with elementor? Will I have any problems using elementor or any greyed out sections? Is is easy to change the colors of the theme?
Hi michelehudson23,
The theme is fully supported Elementor page builder. We can customize color, font, everything
Is there a way to change the font for the menu text without changing the overall text for the entire website’s paragraph text?
Hi OtstottDesign,
Yes, please go to menu Customize / Header / Menu
You can change the font size there but not the actual font.
Hi OtstottDesign,
Let me take a look at your current system first. Please email me to edusupport@thimpress.com with subject “OtstottDesign – Eduma Support”.
Just sent a email thanks.
Hi OtstottDesign,
Our team is gonna check your case asap.
Your support time is expired, please consider renewing too
Hi!
Great you added support for Elementor 
is it possible to place “buy course now” button on custom promotional posts, pages build with Elementor?
If Yes, AMAZING!
If Not, when do you plan to add support for that?
Thanks!
Hi yositsitsu,
Yes we can do that
The theme doesn’t recognize when i browse using my mobile phone, so it display main menu instead of mobile menu.
https://www.careerians.comWhy ??
Hi eid-attia,
Look like something outdated. Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “eid-attia – Eduma Support”. Our team will try the best to assist
Your support is expired, please consider renewing.
I have sent it from my mail: Admin@Careerians.com
Hi eid-attia,
Our team is gonna check your case shortly.
The sidebar doesn’t show up on posts pages, also it isn’t display sidebar option in post editing page.
https://www.careerians.com/soft-skills/%d9%86%d9%85%d8%a7%d8%b0%d8%ac-%d8%b3%d9%8a%d8%b1%d8%a9-%d8%b0%d8%a7%d8%aa%d9%8a%d8%a9-%d8%a8%d8%a7%d9%84%d8%a7%d9%86%d8%ac%d9%84%d9%8a%d8%b2%d9%8a-%d8%a8%d8%b5%d9%8a%d8%ba%d8%a9-word/Hi eid-attia,
Look like something outdated. Let me check your site more carefully. Just send me a request to edusupport@thimpress.com with subject “eid-attia – Eduma Support”. Our team will try the best to assist
Your support is expired, please consider renewing.
I have sent it from my mail: Admin@Careerians.com
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