220 comments found.
Hi, I downloaded and installed the theme and imported the demo content but had to delete the file and start over. When I re-uploaded the theme the Elated Options are no longer available in the dashboard. Where can I find those?
Hi there,
It sounds like you have missed to activate Elated CPT plugin. Also if you have updated the theme and its plugins to the latest version you will see that the Elated Dashboard and Vino Options has been relocated in the upper right corner of the panel as you can see in the screenshot.
I hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Happy New Year from our team!
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Hello, I have a problem with the “Elated Progress Bar” option, it does not work in responsive mode, how can I fix it? Thanks
Hi there,
Once we test this on our end it works perfectly fine. So if you still encounter issues with this and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.
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Hello, I would like the image of the center (the cup) to also be seen in the mobile version, is it possible? Thank you very much.
Hi there,
Could you please provide us with a bit more information on this. Possibly direct link or even a screenshot would help to know what exact element you refer to.
Thanks.
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Sorry, i forgot the link: https://vino.qodeinteractive.com/about-me/
Hi there,
You might try to add this code to Appearance > Customize > Additional Css
@media only screen and (max-width: 680px){
.eltdf-item-showcase-holder .eltdf-is-image {
display: inline-block;
position:absolute;
top: 20px;
heigth:auto;
}
.eltdf-item-showcase-holder.eltdf-is-narrow_image .eltdf-is-image {
width: 100%;
height: auto;
}
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-left-holder, .eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-right-holder {
margin-top: 155px;
}
}
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Thank you, but it does not work well, the image is badly located. Nor can I contact the helpcenter, when I choose the theme it takes me to the documentation page. On the other hand, my support period has expired.
Hi there,
As you did not explain what exactly you would like to achieve, we have provided you with this CSS that will make the image visible on smaller devices. It is located on the top of that element. You can always try to tweak the top position to set the image where you would like it to be for sure.
If you still encounter issues and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Thanks.
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I have tried to communicate with the forum, as I mentioned before, but because the support period expired I cannot send the query. How can I solve that? Is there no other email I can write to? Thanks.
Hi there,
You could try to tweak the CSS (top position) you were provided with, as we said earlier or you can as well consider to extend your support licence.
Since author’s dashboard is meant for general inquiries and pre-sale questions, you should as well know that these kind of modification are not included in our support, but we simply wanted to show you that it is possible to achieve something similar to your wishes.
Thanks.
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Hi, I just need the image to appear centered just below the “YEARS OF EXPERIENCE” block. As I have a larger image that the cup is stepping on the text with the code that you have passed me. Could you adjust it so that the image appears centered and before the Elated Showcase list item? Thank you
Hi there,
If you provide us with you website URL then we could possible do this on your end, as you have provided a link to our demo page.
Thanks.
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ok, thanks, here you are: https://vinoselegido.com/demo
Hi there,
Please try with this code instead:
@media only screen and (max-width: 680px){
.eltdf-item-showcase-holder .eltdf-is-image {
display: inline-block;
position:absolute;
top: 6%;
left:60px;
heigth:auto;
}
.eltdf-item-showcase-holder .eltdf-is-image img{
position: absolute;
top: 0;
}
.eltdf-item-showcase-holder .eltdf-is-image{
heigth: auto !important;
}
.eltdf-item-showcase-holder.eltdf-is-narrow_image .eltdf-is-image {
width: 100%;
height: auto;
}
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-left-holder,
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-right-holder {
margin-top: 235px;
}
}
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Well, now the image is centered. Just a little detail, what value would it have to touch to make the image look a little bigger? And now between the first block of text and the second, there is a lot of blank space, can that space be deleted? Thank you very much.
Hi there,
Please try with this code instead then.
@media only screen and (max-width: 680px){
.eltdf-item-showcase-holder .eltdf-is-image {
display: inline-block;
position:absolute;
top: 10%;
left:60px;
heigth:auto;
}
.eltdf-item-showcase-holder .eltdf-is-image img{
position: absolute;
top: 0;
}
.eltdf-item-showcase-holder .eltdf-is-image{
heigth: auto !important;
width:180px;
}
.eltdf-item-showcase-holder.eltdf-is-narrow_image .eltdf-is-image {
width: 100%;
height: auto;
}
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-left-holder:first-child,
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-right-holder:first-child {
margin-top: 320px;
}
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-left-holder,
.eltdf-item-showcase-holder .eltdf-is-item-holder.eltdf-is-right-holder {
margin-top: 100px;
}
}For any additional questions please kindly submit a request at our help center and our support team would be happy to help.Since author’s dashboard is meant for general inquiries and pre-sale questions.
Thanks.
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Now it looks good, thank you very much.
Hi there,
Glad we could help!
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Hi, Unfortunately, everything shifts when I insert a comma in the price list. The € is suddenly up. My website: https://kraus-media-test.de/
Besides, you can not insert “ß”.
can someone help me?
Many greetings
Hello there,
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
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I’m sorry Can I have an email address where ask a Question before buy it please?
Hi there,
Thanks for taking an interest in our theme!
You may for sure ask your pre-sale questions here and we’ll be happy to answer them.
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Thank you for your prompt service. I would like to have Italian language on this web site and also on the e-commerce, is it possible?
Hi there,
You may for sure have your website in another language. Please check our article about how to translate Bridge theme here.
As well as if you prefer to have a multi-language website you may read about it here as Bridge theme is compatible with WPML plugin which you can use to achieve this.
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another question. Woo commerce is included and ready to use?
Hi there,
Yes, WooCommerce is ready to be used once you install our theme, you will have to activate the plugin and simply import our demo content to get all our product on the demo page.
Do let us know if there is anything else you wonder.
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I read that Bridge translate my website , but i would like to have ITA- ENG BUTTON on the header. Is it possibile?
Hi there,
Yes, you can use WPML plugin to have a multilanguage site and have a widget in the header that will let you choose the language.
If there’s anything else, feel free to ask!
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Thanks.
You’re welcome!
If there’s anything else, feel free to ask!
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Good evening,
I can not import the slider on my theme Vino … Could you tell me in detail what are the files to import and where are they ? Exemples…
Thank you
Hi there,
Please check our article about how to import Slider manually here If you somehow still encounter difficulties I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.
Thanks.
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Hello,
I can not replace the center logo in my Vino theme menu. Yet I downloaded my logo in “Elated Options / Logo” but it does not work …
Thanks for your help.
Hi there,
You have either Global Options for logo in Elated Options > Logo https://www.screencast.com/t/fkPCsrmKcuL which if it is set will be applied to all your pages. However you should know that you have the same settings for the logo on a Page it self, if this is set it will overwrite Global settings. So please check your Page Settings > Elated Logo https://www.screencast.com/t/GTyGlfiVNxH If you still have issues with this I would kindly ask you to submit a request at our help center and our support team will be more than happy to help.
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Thank you very much for this help!
One last thing … Is it possible to import only the content of the “Main Home” style? Because I’m completely lost in all content …
Again thank you
Hi there,
In Elated Options > Import you can choose if you want to import everything, only the Content, Widgets or Options. But you may for sure, after you have imported your demo content remove all unwanted pages of yours.
For any additional questions you have I would kindly ask you to submit a request at our help center and our support team will be happy to assist.
Thanks.
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Thank you, your help is really precious ! Bye
Hi there,
Glad we could help!
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Thanks for your marvellous theme.
But I have a question regarding /wp-content/themes/vino/framework/modules/blog/templates/single/parts/single-navigation.php
If I view a single of my blog posts, at the end of the post I see to arrows (namely < and >) for the previous and for the next blog-item. The arrows described, work well as clicking through previous and next blog-items. But the words Previous and Next stick sort of together as one string and are not linked to neither the previous nor the next blog-item. All one sees is “PreviousNext” in between the navigation arrows.
First I thought I can correct that within the above file, but I have no idea how I get this solved.
Any help available please?
Many thanks!
Hello,
Thank you for using our theme!
This is a simple error that can be fixed easily by one of our support agents.
Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Thank you in advance!
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Dear, how to add an external font ? I added the widget “Custom Fonts” and added my font, but it’s not the one that appears (even if I selected this one for H2 and H3).
Hello,
Thank you for using our theme!
Please submit a ticket to our support forum, include your website URL along with wp-admin access and one of our support agents will surely be able to assist you with this matter.
Thank you in advance!
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Hi guys, im a bit frustrated,
love the theme but some things should be better especially for that price range, I have trouble building the shop page with your elated options there is no reset button on the page elated options and its been quite a hassle to find out why things dont work the way it should, can you help me out with some things?
Im trying to create tekst etc with wp bakery builder on the shop page but it does not show..how can I build the shop page to my likings like some extra tekst etc of a banner because it does not show up now.
The filter on price filter does not work because I have 6 items, one ive made 300 for test, then also a price of 56 euros, now when you change the price filter to 80 bucks range it shows only 3 bottles that are 35 bucks of wine instead all wines to lets say up to 60 bucks so thats also a thing that i cant seem to get right.
Hope you can help me out! Appreciate it
Peter
Hello,
Thank you for using our theme!
These are both easily fixable settings.
However, we will need to log into your wp admin panel in order to confirm that the issues are as we suspect within the settings for WP Bakery and WooCommerce.
In order to do so please submit a ticket to our support forum and include your website URL along with wp-admin access and one of our support agents will assist you.
If you experience any issues with submitting a ticket to our support forum, please send an email to helpcenter@qodeinteractive.com in order for our support staff to be able to help you further. Also, make sure to include your purchase code in the email.
Thank you in advance!
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Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? xxxx/wp-content/plugins/revslider/includes/operations.class.php on line 2758
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in xxx/html/wp/wp/wp-content/plugins/revslider/includes/operations.class.php on line 2762
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in xxx/html/wp/wp/wp-content/plugins/revslider/includes/output.class.php on line 3706 what i have to do i want update to newest version
but it shows this errors
Thank you for writing in and for using our theme!
The errors you have indicated are connected with the Revolution Slider plugin. Please try updating the theme files and plugins using the methods from this article
If that does not solve the issue please send an email to support@elated-themes.com and include your site URL with wp-admin access, your purchase code and one of our support agents will assist you.
Thank you in advance!
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When I create a simple product, clicking on the product image in the category will add the product directly to the shopping cart. Can this be changed so that one click brings up the product page?
Hello,
Thank you for using our theme!
Unfortunately, there is no option within the theme for this. In order to achieve this, you will have to modify some theme files.
Hope this will not be a big inconvenience for you! If there is anything else that we can help you with, please don’t hesitate to ask.
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How can i add the product search to the right side of the title area?
Hello,
Thank you for choosing our theme!
To add a widget to the shop sidebar you need to navigate to Appearance > Widgets > Shop widget area > and add the product search widget there.
Also, make sure that once you navigate to and edit the shop page, scroll to Elated Sidebar the option to Choose Widget Area in Sidebar is set to the widget area you previously edited.
Hope this helps! If there is anything else that we can assist you with please don’t hesitate to ask.
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Thank you for your fast reply I’m not sure that’s what I meant. I want to place the product search in the right part of the title (on every page), where the breadcrumbs are by default.
I apologize for the misunderstanding.
Such an option, unfortunately, does not exist within the theme. Achieving this will require some modifications to the theme template files.
Alternatively, you could add it to the header widget area. However, this will probably cause problems with the header layout which would require custom CSS code to solve.
Hope this helps. If there is anything else that we can assist you with please don’t hesitate to ask.
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Hi, i try to hide or delete the “additional information” on the product page but can’t find an option or css for it 
Can you help me please?
Hello,
Thank you for using our theme!
In order to hide all additional information on the product single page please use the code below by adding it into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS:
.woocommerce.single-product .woocommerce-product-
details__short-description,
.woocommerce.single-product .product_meta,
.woocommerce.single-product .eltdf-accordion-holder {
display: none !important;
}If this does not help, could you please be more specific as to what you’d like us to help you hide? If possible please include screenshots so that we could provide you with a more precise answer.
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Hello, I have updated the template and the footer has disappeared, and I have lost the color customization, what can I do?
Hello,
Please make sure you have updated the theme and plugins using the following steps:
Pre-Step: Deactivate and Delete all bundled plugins that come with the theme, especially the Elated CPT plugin. This way they will be updated along with the theme as well.
1. Download the latest All files & documentation file from ThemeForest (your Downloads page) 2. Extract it and locate vino.zip and vino-child.zip 3. In your admin panel navigate to Appearance > Themes and activate one of the default themes 4. Once active delete both the parent and child Vino themes 5. Upload the parent and child themes with the zip files from step 2 6. After uploading the theme files activate the parent theme and navigate to Elated Options > General and without changing anything simply save the settings.
Of course, before the theme update make sure you backup your website and database to make sure that you can restore the website if needed.
Hope this helps!
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Thanks, now it has been updated well, (I did not have a child theme installed), there is only one difference in the WPML language selector of the desktop version, which looks different than it was before … You can check that ?
Hello again,
Yes, we could check the difference that you allude to.
is the documentation on how to set up the WPML switcher.
However, if you still need help, please submit a ticket to our support forum and include your website URL along with wp-admin access and please be more specific as to what you’d like us to help you with? If possible please include screenshots and links to the pages in question so that we could provide you with a more precise answer.
Thank you in advance.
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Hello, how i can change colors default hover of footer?
Hello,
Thanks for writing in.
Please note that you can set the most dominant theme color in Theme Options >> General >> First main color → http://postimg.cc/Z0HS7gyQ
Anyhow, you can try to change that color by adding this custom css in Appearance → Customize → Additional CSS field →
footer .eltdf-footer-top .widget a:hover {
color: red;
}Screenshot → http://postimg.cc/jwNjnhgb
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Thank you
Where i can set color for button?
Hello,
Please, for any question like this one, open a ticket at https://elated.ticksy.com and include your website URL with wp-admin access and our agent will gladly investigate and assist you.
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Hello, i don’t open a ticket, i can’t find my product in the list..,.
Hello there,
Please, just note that themes are not sorted alphabetically: https://www.screencast.com/t/QXo1DolceCHX
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Hello,
I had a site under WordPress.com Business Formula with the Vino theme. I migrated to WP.org with our own hosting and I still have the Vino theme. Knowing that I have no way to download new versions of your theme, do I have to redeem your theme here on Themeforest to make the next updates?
Thank you in advance !
Hello,
Thanks for writing in.
Just login to you ThemeForest account → and then navigate to Download section. There you will be able to download the latest version of any theme that you’ve purchased on ThemeForest site. Just navigate to Vino theme and download installable file.
Screenshot → http://postimg.cc/yWYwT5TJ
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Ok thanks !
You’re welcome.
Hi guys! On a vertical split slider, after adding left and right sliding panel, i can’t scroll. I can see the bullets for navigation but i can’t switch. Please let me know what i can do. Thanks.
Hello,
Thanks for writing in.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Anyhow, please note that it’s not possible to add content above or below when vertical split slider is in use, and only workaround would be to create vertical slider with some other plugin like maybe revolution slider, and then you will be able to place content above and below of it, even additional sliders.
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Hi guys! How do I go about downloading a full demo copy of https://vino.elated-themes.com/wine-label/? Great theme!
Hello,
Thank you for taking interest in this theme.
Please note that you can go to Theme Options → Import and import the whole demo content. Then just go to Appearance → Customize → Homepage settings and then choose desired demo homepage.
Also, you can follow the guidelines at the link below on how to import the demo → https://elated.ticksy.com//article/12621
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Hi! How I can change the color of the the triangle-bow in the header?
Hello,
Thanks for writing in.
You can try to change that color by adding this custom css underneath in Appearance → Customize → Additional CSS field:
.eltdf-logo-wrapper .eltdf-logo-angled-shape path {
fill: #00c1cf !important;
}Screenshot → http://postimg.cc/ZvvZFL4w
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you → https://elated.ticksy.com
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OK. Thanks!
You’re welcome.
