5226 comments found.
For some reason which I don’t know, after the latest theme update, the “source / via / tags” buttons are becoming colored according to the color set for the main post category. The correct would be to show the color only when we hover over the buttons.
When I return to the previous version of the theme, the button colors return to normal immediately.
Would that be the new default for these buttons, or not? Because I thought it might be some conflicting plugin with the new theme update, but I disabled them all and the colors remained active even without the mouse over. And only returned to normal when I returned to the penultimate version of the theme.
Hi @WeslleySim!
Thanks for letting us know about this issue, it will be fixed in the next update.
Best Regards.
You’re welcome. I’m happy to help!
Dear Tile Labs
I would ask to you about some important things before to buy this theme and work with it.
We start to use before 2 years ago the Publisher Theme. There are some good features in there. Like Inline related posts and read more stories and so on. Especially at the content section we had many options. In you theme how we can get this option. Related Posts and Inline Related Posts and More Stories is very customized. We can choose many options from there. The place or the posts and so on. How we can solve this.
The another question is related with views. how we can migrate them to new site.
Best Regards
Hi @abdo_nahas!
Thanks for your interest in Jannah.
1- There is no automatic option in the theme to do that, you may need to check if there is a plugin provides these functionalities.
2. If your theme stores the views in a custom post field you can migrate it easily to Jannah, check this article https://jannah.helpscoutdocs.com/article/170-post-views-settings
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hi, why is there annoying Taqyeem nag about activation when is already included in the theme ???!
Hi @danielpetre!
Thanks for using Jannah.
The plugin is already included free, a new update of the plugin already released a few hours ago before to disable this alert for Jannah and Sahifa Customers.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I am using the latest plugin version, the notice is still all over my wordpress installlation, very annoying.
Hi @danielpetre!
Thanks for using Jannah.
You still using the old version of the theme version 4.5.0 you need to update to the latest version 4.5.1
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, Why after last update of the theme the TAQYEEM plugin asked us to purchase the license to verify it now!!! and this alert appear to me “Your Taqyeem license is not validated. Click on the link below to unlock auto update and access to premium support, please note, a separate license is required for each site using the plugin.”
Why in last updates always something like that? auto updates stopped and now want us to purchase the plugins already included in the theme when we purchased it. please make it clear to us and tell us what is going on for the future should we give up in the theme future for our projects. honestly i didn’t expect that from your side.
Thanks for understanding in advance
Hi @Shaghelhom!
Thanks for using Jannah.
The plugin is already included free, a new update of the plugin already released a few hours ago before your amazing LONG comment to disable this alert for Jannah and Sahifa Customers.
You can update the theme via the Envato Market Plugin.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
HI, Please don’t be upset, sorry for long comment.
I have installed Wprocket plugin purchased version, still I need to this plugin Jannah Speed Optimization????
Hi @Elshrbiny!
Thanks for using Jannah.
No just use one plugin.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi,
Thanks for using our theme.
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
Click Here To Create An Account & Get Support
Thanks
support ticket is so expensive!!!!!
Hi, I am using slider #10 block, and it has 1 big and 2 small thumbnails. Is it possible somehow to specify which posts for each thumbnail. For example, I want to choose which posts I want to show in 1st (big) thumbnail, another post in 2nd and another in 3rd. I have tried to use categories like 1, 2, 3, but I don’t want to show those categories on posts. ? w: http://365news.am
Hi @ArmenB!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, how can i add this shortcode to jannah themplate (above article content)
[responsivevoice_button voice=”Italian Male” buttontext=”Leggi”]
Hi @spythebest!
Thanks for using Jannah.
You can add it in the Above COntent Ad space in the theme options page > Advertisement.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Thank you, I had thought of this option, the problem is that i need to add the button only above article content, and in this way the button appears in every part of the site including the pages etc
you should add an option to exclude pages
Hi,
I’ve noticed that all my article’s featured images have alt tags which composes of “Photo” + title of the article.
for example, if my article is about “best racing cars”, the alt of the featured image for that article is “photo of best racing cars”.
my question is : is there any way to disable/turn off adding those alt tags automatically ?
Please help
Hi @atifae!
Thanks for using Jannah.
No there is no automatic option to do that, the ALT tag is very important for SEO
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
When I reply on a comment, my replay show as a separate comment, but I want to show as a reply below the original comment.
Hi @Elshrbiny!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi, I bought the theme, I wanted to know by working and importing a demo in localhost, then I have to buy a new license to put it online.
Hi @VincTheAlchemist!
Thanks for using Jannah.
No, after finishing all tests, you can install and activate it on the production site and the license will be moved automatically.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, I am here to report a visual inconsistency. In this case, it has to do with the “awesome font” site.
I recently started using the font awesome service, and had to add their code to the “head” of my site so that the icons could appear in my posts.
The problem is that whenever I add their code in head to be able to use their services, the “user” icon and the “clock” icon eventually change their appearance.
I don’t know if this has to do with any possible name changes in the icons on the Fon’t Awesome website, and I don’t know if you can do anything about it in the future.
I’m not in my support period, but I found it important to report.
https://i.imgur.com/NF0LuNh.pngI’d like to buy this theme for all my blogs…
If it will show all visuals after adding shortcodes.
Mean when we use shortcodes for adding Buttons/Alerts it add a shortcode in our content.
Instead of this you can direct show visuals that will appear.
Right now I’m using Publisher theme which do like this and it is easier for editing of 5000-6000 words post. Otherwise more [shortcodes] make us confuse and make it hard to edit content.
If you’re planning to do this in next updates please info me, I’d like to go with Jinnah otherwise Publisher is best theme right now.
Hi @arunu979!
Thanks for your interest in Jannah.
No plans for that, instead you can use the new WordPress Block Editor blocks.
if you have any more question please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Can anyone let me know that how to insert adsense amp auto ads in Jannah>amp, kindly give me a solution for inserting adsense auto ads on amp.
Hi @mistrabdullah!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I am facing different issues in site loading. Some time its working very good. And some time it may take up to 10 minutes to open a post on site… Gtmetrix shows 2.1 sec speed. I don’t know what’s going on with me. Mobile menu is not working on mobile devices… Please help me to resolve this issue. my site is winglives.com. I am 100% sure with hosting there isn’t any issue. Because my other two sites are working very well on the same hosting.
Hi @reviewwide!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Absolutely love this theme. Can’t figure out how to change the specific color for a Category. When I change the primary color on the category page, it changes the color of the links in the sidebar, etc. I would like it to just affect the category itself. Hoping someone can help – thank you!
Hi @bstaf!
Thanks for using Jannah.
We have replied to your ticket.
Thank you, we look forward to serving you!
Best Regards.
Hello Author,
How can i fix ‘A value for the logo field is required.’ in structrue data of AMP Link
Please check below link https://search.google.com/structured-data/testing-tool?utm_source=search_console&utm_campaign=sc-amp-test#url=https%3A%2F%2Fwww.telugufilmnews.in%2Fmovie-news%2Fwill-shivathmika-get-success-this-time%2Famp%2FHi @haripal!
Thanks for using Jannah.
The Theme’s built-in structure data works fine without any issue, The issue is caused by the All in One SEO Pack plugin
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I have proplem post not appear complet Sory
عند فتح البوست لايظهر كاملا حتى بعد الضغط على إظهار المزيد
Hi @ahmaad2019!
Thanks for using Jannah.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Every time I insert a youtube video, there’s a HUGE white gap above it. I inspected the source and found THIS to be the cause:
div class=”tie-fluid-width-video-wrapper” style=”padding-top: 56.2295%;”> <iframe id=”_ytid_40855” data-origwidth=”1220” data-origheight=”686” src=”https://www.youtube.com/embed/Evp-0O5Al68?enablejsapi=1&rel=0&modestbranding=0&autoplay=0&cc_load_policy=0&iv_load_policy=1&loop=0&fs=1&playsinline=0&autohide=2&theme=dark&color=red&controls=1&” class=”youtube_prefs” title=”YouTube player” allow=”autoplay; encrypted-media” allowfullscreen=”” data-no-lazy=”1” data-skipgform_ajax_framebjll=””></iframe>
Specifically the 56% padding: “padding-top: 56.2295%;”
How do I fix this and remove the padding? (I’ve tried using your Submit a ticket system, but the page just endlessly loads and doesn’t actually ever submit the ticket)
Thank you!
Dear
I find out the issue when I use the GT matrix to test the site speed. The below is the report https://gtmetrix.com/reports/tutorboxhk.com/jA0vDhiL I find out one of the script take >17s to load. Firstly, I can’t spot out this, until I try to change the theme. The script was disappear. Is it any way to take out this? Hope someone can solve.
Also, I am really interest that why the login system is not work (http://tielabs.com/help/) Thanks
Hi @jason9361!
Thanks for using Jannah.
We have tested the login to our support center and it works fine, if you have any issues logging to our system, please send us an email via our profile page.
All Scripts cause the slowness of your website are related to Facebook, Youtube and Google JS files, disable the Facebook, Youtube and the Map widgets in the sidebar they load more than 15 Js files.
Thank you, we look forward to serving you!
Best Regards.
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