Ah you’re absolutely right, I had no idea Telegram had that feature. I can confirm they will be added as another social icon option in a future update

Thank you very much! I’m happy to help you!

Thanks again

Hey again,

I had a quick look and one thing I can help with is if you try adding this custom css to your Additional CSS option in the theme options:

@media only screen and (max-width: 767px) {
.block-masonry-3 .masonry__col-1, .block-masonry-3 .masonry__col-2 {     padding-right: 0!important;    width: 100%;
} }

I couldn’t see anything after the footer though, have you fixed that now?

Your tip has worked Thank you! I still have a problem with the footer and I have a few other problems after the upgrade. I will renew support in the coming days and submit a ticket. Greetings.

You’re welcome, happy I could help And sure thing, the support team will happily help you.

Hi, i did but before the update all working fine and i have test on chrome, firefox and IE, but same issue and nothing change in my website, use always same plugins. Not use extra CSS code and i don’t have idea how can understand what find the issue. Thanks

Fixed =)

Happy to hear

Hey Aviory,

Yeah Zeen should work fine in PHP 7.4, however, you might have issues from WordPress core or plugins, so make sure to test lots of pages on your site to ensure nothing is broken.

Codetipi

Hello again !!!

This time, I’ve got better news… As this issue was driving me crazy, I checked and checked again my spelling in my style.css file until I find it.

And guess what ? The culprit was a stupid hyphen in my url src !!!

_ instead of -

Things seem to be back on tracks… Glad I was able to solve this eventually. Sorry for the hassle.

Corinne

Sorry to bother you again… I emptied my cache again, and the issue with the customized CSS via @fontface not loading in Gutenberg Editor is NOT solved.

In my former message, I thought I have figured out what was going on, but I was wrong… Sorry for that. If by chance you have an idea, let me know…

Corinne

Hey Corinne,

I’m sorry to hear that! I think the only proper way to be able to help is via the support system so the support team can login and investigate it all deeper for you. Once the issue can be seen live, I’m sure the reason will be discovered and fixed for you. You can open a ticket here http://codetipi.ticksy.com

Codetipi

Hi Gerardo,

You can add an Image block in the Tipi Builder, and there’s a title option you can enable to add some text over the image. Or you could use the Call to Action block, which also has text over the image.

Hope this helps.

Codetipi

Hi Nicko,

I’m assuming the tracking code is JavaScript, and due to security reasons NO theme should allow you to do that The correct (and safe) way to do is like this: https://docs.codetipi.com/zeen/#how-to-add-code-to-end-of-%3Cbody%3E

Hope this helps.

Codetipi

wow thank you) didn’t know about this method

You’re welcome, happy I could help

Hey Yodelacuesta,

All requests are checked by Envato and Codetipi in due course, don’t worry

Codetipi

Hey Codings,

You’re welcome! Hope you enjoy v3

Codetipi

Hey Andrew,

I tested this on the demo sites, and it all works fine there (posts with different headers load fine). Disable all your plugins, particularly minifiers/cache, in case one of them is set up incorrectly or breaking your site’s JavaScript. If this doesn’t help, open a ticket at http://codetipi.ticksy.com and someone from support will happily take a look and help you out.

Codetipi

I don’t have any cache plugins running, but I’ll be sure to troubleshoot it.

It also seems to be happening randomly as well.

That is curious indeed then, do try to disable all plugins to see if you can recreate it like that.

Hey Lerone_b,

Happy you like it!

The best way is to see the changelog which points out the locations of most new features. For the Tipi Builder elements you can go on the new demo sites to see some of them in action – the Volar has the new hover block and the Music one has the new gallery block + animations

Hope this helps.

Codetipi

Hey Apollo_2k9,

Sorry to hear that, but no, nothing changed with the videos! The demo sites are all running v3.0 and the videos there all work fine!

Have you tried refreshing all caches? Because if your cache was created prior to you upgrading to v3.0, then the cache will be mixing old and new files and cause issues.

Edit: I just had a look at your site again and see lots of console errors which are coming from a minified js file, so I’m certain your minifier/cache needs to be refreshed

Codetipi

Ok, all good … thx

You’re welcome

that server limit fix did the trick …

used the htaccess method …

thanx

by the way:

my support has also expired can i ask about a very small thing

forget about that by the way …

that small thing came to me overnight …

thanx again for your help

Happy to hear and you’re welcome

Hey Nicko,

You will receive an automated email when any new theme updates go live The v3 update was submitted today so you should get it soon.

Codetipi

looking forward to) have a nice day!

It’s out now! Enjoy

You’re welcome, happy I could help! And thanks for choosing Zeen, v3 just dropped, so great timing for you!

1- Where do you mean exactly? The slider arrows do turn into clicker pointer when hovered over, is that what you mean?

2- Yeah should be fine

3- You can enable emails by going to Settings > Discussion, you should see a “Email me whenever Anyone posts a comment” option that you can enable.

And yeah that’s right, the social logins don’t work because it’s a demo site! On a real site you can set it up properly (you need to create developer apps in the social network sites, which is much easier than it sounds).

Hope this helps

Codetipi

1- I meant when holding down and scrolling horizontally with the mouse but I just realized the gallery navigation is done strictly with the slider arrows on Desktop, can it be done with the mouse scrolling eventually?

2- Sweet, thank you

3 – Yup, the Admin will receive those notifications, but not the individual Authors of the post, right? Considering there will be contributors on the site that will post their own review articles, that’s what I meant to ask, I guess a plugin will be needed to complete that task?

4 – Got it for the Social media logins, thank you

Can’t wait to put everything in motion!

Hey again,

Apologies for the slow response!

1- This is possible and was enabled by default, but some users said they preferred it only keyboard, so it was changed Will see if I can add an option.

3- Correct! Only admins receive the emails (I’m 99.9% certain this is how WordPress works).

Best of luck with your project!

Hey Gerardo,

Try adding this css snippet to your additional css option:

#block-wrap-35844 .cta-button-a-wrap, #block-wrap-35844 .tipi-button {
    width: 100%;
}

Hope it helps.

Codetipi

Hi again,

No, you can’t use the Tipi Builder for posts, as using a third party builder on posts goes against WordPress best practises (namely theme/product lock).

With Zeen’s powerful and clever options, you don’t need a builder on posts, you can create super varied articles out of the box. Every single post you see throughout the demos are created using the Zeen post options.

To have a post like the Cereal by the light post simply go edit a post, scroll to the Zeen post options metabox, select the hero design (you will see images showing what each one looks like) that looks like that one, then save. Just make sure you have a featured image set to the post and that’s all there is to it.

To hide the ad on mobile, the theme first needs you to confirm that you are using responsive ads, as most ad systems will ban your account if you try to manipulate non-responsive ads. To confirm this go to: Theme Options > Performance and enable the “Are You Using Responsive Ads?” option.

Hope this helps.

Codetipi

Thank you… I unchecked the responsive ads version, but the placeholder ad rectangle is still showing up on mobile phones and in fact, that image appeared on the front page. Also, I had already played with the hero settings, but all it did was remove the sidebar, and the content remained boxed in the middle. I spent practically all day yesterday trying to figure it out. Not sure what else to do.

You actually need to check the responsive ad option having it enabled means the theme is able to manipulate your ads

Hey Femor,

Love that you love Zeen That’s really great to hear, Zeen is about to get v3 which will make the overall experience even better, so I think your new site will definitely benefit from Zeen

There is a Zeen filter in the theme that allows you to change the output of the category part of the by line, so you could add a PHP snippet to your child theme’s functions.php to change the category option to output tags. If you purchase Zeen for your new site, you will have valid support so you’ll be able to open up a ticket at http://codetipi.ticksy.com and ask the ticket to be forwarded to Chris – he’ll help you out with it

Codetipi

Ah interesting, okay and can you tell me more about the review system in the backend. Do you literally only add criterias and the scores? Is there anything else it sets, such as pros/cons/conclusion/etc?

There is a section for individual parameters, but I don’t use it because it calculates the overall score automatically (which is so dumb) and doesn’t let you override it which I need. So I use the bar counter module instead to show individual section scores. The only part of the build in review system I use is the title, score, and description.

Ah I see, that indeed doesn’t sound very good at all! In Let’s Review, the final score is also calculated automatically, but you can override it easily.

I have never looked at the code of Divi’s review system (I don’t have access to it), however, if send an email via the Codetipi profile page here and we can discuss further:

Codetipi

Hey Nate,

To create a full backup of just your theme options, you can install this free plugin: https://wordpress.org/plugins/customizer-export-import/ which adds a new section in the theme options to export/import the settings.

To create a backup of everything, you should really look into finding your preferred backup solution. There are lots of plugins (free and premium), and you need to test them until you find the one that meets all your needs.

Hope this helps.

codetipi