1006 comments found.
whats new on the recent update? You keep posting new updates without informing us what they consist
Hi, Please read change log here: https://themeforest.net/item/meup-marketplace-events-wordpress-theme/24770641
Thanks
Hello, Nice theme.
If I choose, Fee paid ticket: Fixed + Percent, it is possible to give the money to the vendor through admin panel when the event is over, or I have to go outside the theme and find another plugin to distribute the money?
Thanks!
Hi, The system doesn’t support send profit for vendor. You have send without system. You can see amount need to send to vendor in admin. Thanks
What are the supported payment gateways? Can I use a custom payment gateway service provider in Malaysia?
Hi, You can install addon payment gateway that the woocommerce supports. Check here https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Thanks
Thank you for the new update…
My concerns
1. The app is not yet working on my end 2. The password reset page is not sending emails 3. I saw that, admin and user gets a success email… How can we edit that automatic email that is been sent? 4. How can i edit the section (Event Related – You can choose to display featured)
Thanks await your answer
Hi,
1: The app: Pleas surely you insert wordpress site like https:/ovathemes.com/meup/
2: Did you check in spam inbox mail ?
3: Please describe exactly mail content ?
4: Do you want to customize template ?
Please make ticket here https://ovatheme.ticksy.com/ so it is easily to follow your question.
Thanks
Hello, Happy New Year 1. Yes i tired, it logged it, but it was blank the event on the site was not showing 2. Yes, it did not come at all… Emails come from the site, like when a new user sign up, the user will get an email and admin will get an email too. But i tired the rest password option it was not working. 3. (Subject: Register Successfully) Email Content: You registered an user successfully at https://www.fidartickets.com . Please login and edit your profile at: https://www.fidartickets.com/author/enyosam/ so i am asking how i can edit this email content that will be automatically sent to registered user. 4. Sure, i want to remove this caption: “You can choose to display featured” from under the single event listing page
regards
Hi, Please make ticket here https://ovatheme.ticksy.com/ so it is easily to support and follow your questions.
Thanks
Hello, i cant see packages on my wordpress dashboard…. so i cant edit packages.
Hi, You can read documentation here: https://ovatheme.com/documentation/meup/#h4_manage_package_membership_h4
Thanks
Thank you for replying. I know where the package and membership options should be but its not there, even after logging in as a vendor the option is not on vendor dashboard.
Does it have anything to do with the fact I bought a regular license?
never mind bro, i have enabled it…... this theme is dope.
Sorry for this confused. We will update the documentation more detail. Thank you!
This theme appears to be great but the support really does lack detail.
Hi, Please note you should describe exactly your problem, so you can support easily. Thanks
Thanks. Just sent in another support ticket.
A long drawn out process for a support issue.
Please check ticket in our support forum. Thanks
Replied again.
Takes far too long for a response. Basically waiting more than 24 hours.
Please note we reply within 24 hours. Thanks
I keep getting an error on the demo “Billing Phone is not a valid phone number. “
Hi, Do you see error in our demo ? Can you send some screenshots ?
Thanks
Hi, we use the theme as a multilanguage site with WPML … How is it possible to translate the calendar? The strings are not found in WPML … thanks
And the header and footer elements that were made with elelmentor are not translatable via WPML.
Hi, To translate calendar, you have to translate Events >> Settings >> General Setting >> Calendar Language to multiple language.
Header, Footer is custom post type so you can translate it to multiple language like post/page. Please try again.
Thanks
Thanks for reply: But for Events >> Settings >> General Setting >> Selector “Calendar Language” there is no selection “Language to multiple language” ... Only a list of different countries is shown …
Hi, Yes exactly. You have to use “translate setting, options” feature in WPML to make multiple languages for this setting. Thanks
Hi, Thanks .. I don`t understand … Can you give me more details or help in dashboard ..
Sorry, but all of your answers do not help me, and there is nothing described in the documentation about where to expect information. I tried all the options, nothing worked.
Please make a ticket here https://ovatheme.ticksy.com/ and include your wordpress admin account. We will check help you. THanks
Is it possible to create dropdown for city / state etc?
Yes it is.
How?
Hi, You can see that in Search Form. Thanks
hmmm, thanks for an unhelpful reply again.
Hi, if you have any question, please make ticket here: https://ovatheme.ticksy.com/ also you should describe more about your requirement. Thanks
Hi, Nice features, but, it seems not complete enough to be used as a marketplace as you claim. some question and confirmation before purchasing: 1. Is it possible to publish one time and recurring events and tickets from the front-end? 2. Is this theme support any membership plugins for the SaaS business model? if yes, will it support recurring membership? 3. Does this theme support RTL? 4. does it support any directory plugin for listing businesses and event venues? 5. does it support event venue booking? 6. does it support any help & support ticket system plugin? 7. BuddyPress and bbPress support? 8. WPML support? 8. is it possible to limit submitting events base on user membership plan? 9. search nearby event? 10. I’ve created a profile to create event and ticket and publish them within the vendor’s dashboard, but, I didn’t see any link to be shown to be click or redirect me to the published event (but the event is still on pending event I try to publish it). any reason? 11. there is no option to create different coupons for a different kind of ticket, why not? all coupons should be applied to all events?!! Thx.
Hi,
1: Yes it is. You can check this in our demo
2: You can register membership in theme but doesn’t support recurring membership
3: No it doesn’t
4: I don’t test this ago.
5: Sorry I don’t understand you mean, the theme only support booking event
6: our support: https://ovatheme.ticksy.com/
7: I don’t test ago
8: Yes. “Limit event”: Yes
9: You can see this in our demo
10: Becasue you don’t have permission publish it. You can submit and publish event in this demo: http://demo.ovathemes.com/meup
11: Please check again. The system support make multiple coupon for multiple ticket
Thanks
Thank you for your reply. Let me ask in a different way:
1. How a user can be registered as a member of this theme? what plugin did you use for membership subscription?
2. if you developed your own membership subscription plugin or Code, do you have the plan to adopt recurring membership in the future? if not, why?
3. The complete Marketplace event theme should have DIrectory (Listing) section, in which users can list their business in the directory section. It means companies, event organizers, and event suppliers will be able to list themselves and interact with each other to find the business opportunities and proper suppliers on the website too. Will you test if this theme will support one of the top directory plugins?
4. base on point 3 explanation, some companies, real estate agencies or peoples want to rent their place to event organizers, therefore, the good marketplace theme should support the event venue booking system to let them list their place in the directory section and promote the location. on the other side, another party can book the venue base on availability through this system. for sure there is some plugin to be used for, but, you may develop it your own, so, any plugin test or will you add this feature as it is MUST have for event marketplace.
5. Again, it is necessary to have Help/Support features for the good Marketplace theme, which the users will be able to contact with event platform support to solve the issues or if there is any kind of question. this is Must have again for Marketplace theme. something similar to OVAtheme’s support section. did you test any plugin? or any plan for this?
6. BuddyPress and bbPress support will give the opportunity and chances to both sides, companies, organizers to post and advertise their future events and former event image and videos. plus, attendees will be able to interact and socialize with the same related interest over there and ask the question from experts. when will you test these plugins?
7. Is this theme WPML support for multilingual platforms?
8. How robust are this theme and its features to be used as a heavy marketplace? Any test or data to show such a heavy user test?
Thank you.
Hi,
1,2: Register Member: http://demo.ovathemes.com/meup/member-register/ . We don’t have plan make recuring package now.
3: The theme supports this. Login with demo/demo after go to my account: http://demo.ovathemes.com/meup/member-account/
4: We don’t plan develop this feature now.
5: You can install extra plugin for this problem
6: We doesn’t test these plugin with our system ago.
7: Doesn’t support some problem relate to currency
Thanks
the Seat Map not available in demo
Hi, please check here https://ovatheme.com/meup/event/seat-map/
1 / the woocommerce for booking plugin is provided with the theme or not
2 / the symbol of the seats to choose does not appear in the demo
Hi, 1: we are using Woocommerce Plugin for booking ticket, so you don’t need to buy any extra plugin.
2: Sorry I don’t understand you mean
Hello. Great theme. 1) Is there a way users can bookmark events or save events as favorite? 2) is there to add the payments details or a thirdparty link for offline payment e.g. mobile money payment option? 3) Is it possible to have filters on the categories, location and venue pages such as happening this week, next week, next month etc, newly listed, trending etc? Thank you
Hi,
1: Currently the theme only supports to save wishlist in cookie
2: We support payment via WooCommerce, so you can install payment gateway that WooCommerce supports.
3: Currently we only support some filter like our demo: https://ovatheme.com/meup/event/?type_event=type2&layout_event=two-column
https://ovatheme.com/meup/half-map/
Thanks
Hi
1 / is it possible to translate the script in french 2 / is it possible to add a new currency 3 / is that you provide the application to scan the qrcode of the ticket by mobile
Hi,
1: You can translate theme, plugin to french
2: You can choose other currency
3: Yes it is. We included .apk file to install app in android also code react-native to develop for both ios and android.
Thanks
“mobile version template”
I wonder if it is possible to change the automatic foot in the mobile version. I want to create an application version of the site. But I would like to use the global fooder not the standard foot 1. In the desktop version it would be normal would only change when access by mobile
Hi, Yes of course. You can make new footer for mobile.
Thanks
I think you did not understand my question friend sorry for my bad english because I am from Brazil. I would like foot to be automatically changed when the site is accessed via mobile. For example when the person accesses the desktop site the fooder is foot1 when the site is accessed via mobile the food automatically changes to Footer Member account.
Thanks for listening
Hi, We are using Elementor to buil footer, when you can show/hide elements in screens min 768px that like mobile. If you want to detect Mobile in server to render footer, you have to customize code in footer file. Thanks
And which code will I have to use a great friend?
Thanks for listening
Hi, it is easily to detect mobile in php like https://stackoverflow.com/questions/4117555/simplest-way-to-detect-a-mobile-device .
thank you so much for the friend info! 
Hi i have a problem with the data of the days in listing and single event archive. It’s alway wednesday or thursday near the time icon can help me
class=”start-time”
the mail of ticket and the download don’t work i check my allow_url_fopen and is on
Hi, Did you upload eventlist plugin to latest version ? Does your host allow to send mail ?
yes i have the latest version ( the mail it’s now good, bug with dynamic content plugin) but the days it’s a problem… can you help me. and i want to integrate in the frontend form event a acf form field.
Hi, please make ticket here: https://ovatheme.ticksy.com insert Wordpress admin account in ticket, so I can check help you soon. Thanks
Hello is there any stats dashboard for users? Also is there different logins for event manager and for user?
Hi, dashboard for user: Yes, you can login our demo with user account. Please read documentation to find login info.
User dasdboard isn’t Manage Event.
Thanks
Please after creating an event and clicking the save event button the page just reloads and does nothing. It only shows “preview event” at the top.
Is there away to redirect the page to a “Successful Created Event” page or redirect to the homepage or something to indicate that the event has been created successfully
Hi, Please make tiket here: https://ovatheme.ticksy.com/
please how can i stop the forget password link from showing wordpress page?
https://www.fidartickets.com/wp-login.php?action=lostpasswordHi, We doesn’t customize this page. We will note this feature in the future.
great.. also, i suggest, the next update should come with event count down feature… weldon guys!
Sorry No it isn’t
Hi im really interested in your theme. Few questions and i will really appreciate it if you answer asap
1) I m not IT person. If i will purchase it can you please install the homepage and its content i would like in my VPS self-managed server, for me?
2) Can I can access (credentials) into the admin panel
3) As per my understanding the App is for vendor only, am i right? How they can download the App
4) Is the app only for Android not IOS?
5) what are the minmun requirement of a shared server to run smoothly the theme without problem?
6) seat map: i read your comments/answers to some other relevant questions about this feature. How easy is it for non IT person to create this venue?
7) In the vendor account i see than there is bank details option. As per my understanding this are the details I have to make the transfer of the money once they sell ticket via my system? IT has nothing to do with the transferring of the money of purchasing a ticker by their clients right?
last question; I have not see countdown feature for an event. Is this possible to be added?
sorry for getting back
I will really appreciate it if you answer this question as well
in the theme i have seen that there is only one ad placements within the booking page. Is this correct or do you have in any other place? How can i manage these add and there is expiring date for this place to add the link/url of the ads?
Hi,
1: You have to provide an wordpress blank, so we can install theme, plugins on it.
2: No it isn’t
3: Yes it is
4: We release Andorid. If you want to IOS, you can build IOS by yourself because we provide code react-native for you.
5: You can read here: https://ovatheme.com/documentation/meup/#h4_requirements_for_our_theme_h4 . Note PHP 7.x version.
6: Seat Map isn’t relate to Venue. Please read Seat map here: https://ovatheme.com/documentation/meup/#h4_make_event_h4
7: Yes you can tranfer money to vendor via Bank account
8: You have to customize code
9: We use elementor to make content page, so you can use add your ads code in it.
Thanks
thank you for the answers 2) why you cannot provide the credentials of the admin panel of your selling theme? 3 + 4) where can i see demo of android app? 5) this link is about the installation of the wp. what are the min requirement of the server in order to run it smoothly? 6) Image Map Pro: is included in your theme? 7) the bank details you added in the vendors panel is for the admin to make the payment after deductions of commission i mean, right? the money do not transfer directly from client to vendor but to admin account first, right? 9) elementor: what is this i did not understand you. How many places do you have the option of ads and is it something easy for NON-IT person to add ads places anywhere in the theme?
Hi, I think you should learn to use WordPress, Elementor Plugin before buy theme. How to use WordPress, Elementor ? How to install Theme, Plugin ?
Thanks
i m not asking you to teach me how to use these plug ins
please read more carefully my questions above. I know what is the WP and plugs ins but my questions are more specific and i will really appreciate it if you would be able to answers them accordingly 
any update please? 
Hi, 2: You can check ít in documentation.
3-4: Please read documentation: https://ovatheme.com/documentation/meup/#h4_scan_qr_code_ticket_h4
5: Please read my reply above
6: Yes it is
7: Yes
9: You can add your ads code in page
Thanks
if i purchase it now can you please install it in my server conf the android app and add all the demo content as well? Is there any additional charge for this?
is this plug in Image Map Pro for WordPress – SVG Map Builder included in your theme free of charge?
Hi, Yes Please send your wordpress admin account, so I can help you install theme and all demo content like our demo. It is free.
Map Pro for WordPress – SVG Map Builder: The plugin included in theme, so you don’t need buy it.
Thanks
hi please ive me your email address where i can send the credentials. You need my cpanel credentials as well right?
I don’t need to your cpanel credentials. You have to install Wordpress in your cpanel and send admin account in Wordpress site, so I can install theme help you. Thanks
ok clear
The theme is working with PHP 7.x, 8.x