Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can translate the Theme in any language by translating the po file of the Theme Language as per your requirements OR you can use Loco Translate or WPML plugin as well for translating the Theme.

Best Regards.

Hello,

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-

Best Regards.

Dear support, The wattsap button to contact me at top, right in the theme. Can be bigger and be located for example at bottom, right ?

thanks regards Rosa

Hello,

1. That is nothing but the cache issue, please remove all the cache of your server, site and deactivate all the cache plugins including AutoOptimize plugin as well and finally check your site after removing the browser cache, I am sure your issue will solve.

2. Yes, you can change its size but using Custom CSS, and also you can not change its location.

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can Import any Demo on your site after purchasing the Theme as showing in this video:

https://www.portotheme.com/wordpress/porto/documentation/installation-video/

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but the SALE is over now and we have no any plan for Sale now, you have to purchase it on its regular price.

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Sorry to say that but this is not the default functionality of the Theme, Any third party plugin or the Customization has been used for it on the site, You can asked from the Author of that particular site about it.

Best Regards.

ok Thanks sir for your such kind of response

Most Welcome!!!...

Hello,

Please try to follow the steps written in this article and showing in a video:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is combination of these 3 plugins so before install Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for visual composer as well it is up to you.

I hope you will not find this issue anymore and if yes then please share your site WP-Admin Login details and CPanel Login details via our support system so our experts will check it for you but after extension your support extension because your support is expired from 26/10/2017.

Best Regards.

Thank you very much for your help. That’s what seemed to be a problem: 3 plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) needed to be deactivated before updating the theme to the new version with Porto Functionality plugin. I couldn’t find this information anywhere before. Thanks again for your help – five stars

Most Welcome!!!

Hello,

You can turn this ON from Appearance >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://ibb.co/w6zsXqz

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 04/05/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thank you very much! I had very old version on theme on this website, there were no such functions. I will renew support as soon I’ll start using template more active Thank you again

Most Welcome!!!..

Hello,

Sorry to say that but by default WooCommerce does not provide the functionality to create a collection page you have to use any third-party plugin for it, OR you can use wishlist functionality for it.

Best Regards.

Can you recommend any collection page plugin ? Thank you

Hello,

Sorry to say that but we have not tested any of the third party plugin with the Theme for this purpose. You can Google it and try with any third party plugin as per your requirements.

Best Regards.

Hello,

Yes, You have to translate the Theme Langauge files as well, You can use Loco Translate or WPML plugin for translating the Theme Language files as per your requirements.

Best Regards.

Hello,

I have just tested your site now and it is working perfectly fine at my end on latest Firefox browser as showing in this screenshot: https://ibb.co/d7g9Cs4
It must be the cache issue at your end nothing else.

Best Regards.

Hello,

Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins, and if yes then please once check with deactivating all the third party plugins and check your site, hope your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache, Hope this will solve your issue and if still the issue will be there then remain all the third party plugins deactivated on your site and contact us via our support system with your site WP Admin and CPanel Login details so our experts will check it for you.

Best Regards.

Thank you very much. I will try what you say

Sure

Hello,

This is how it works with Porto WordPress Theme, but I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Thanks for your understanding.

You are right, but trends are exists. Anyway your theme is best for me at the moment.

Hello,

Thanks for your appriciation, We will try to add an Option in the Theme for it asap in future coming updates of the Theme.

Best Regards.

disregard, issue resolved.

Sound’s Good!!!..
You are the best

Best Regards.

Hello,

You can change it from Appearance >> Theme Options >> Skin >> JavaScript Code as showing in this screenshot: https://ibb.co/Vgtwj6J

Best Regards.

Hello,

You can download the latest plugin from here:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.

So no need to activate it, just ignore the message and feel free to use it.

You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.

Regarding WP Bakery version 6.1 last released on 13-12-2019, we are testing it with the Theme and soon you will find the plugin with the Theme update so till that please be patience.

Best Regards.

Hello,

You can set it using Custom HTML, You have to use the Custom HTML under Appearance >> Theme Options >> Menu as showing in this screenshot: https://ibb.co/ws4xJsw
and you can change the Color,Size using Custom CSS.

Best Regards.

Thank you so so much. i’m 100% satisfied to using porto them. Each an everything we can make easily just need your help because we’re not a web developer. Thank you so much for everything.

Hello,

Thank-you kindly, @intexpvt! We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words, That is exactly what Porto and this team are all about, we do our best to be the best, We will take your suggestion seriously and will try to add any workaround in the Theme with future coming updates of the Theme. We hope you are enjoying the latest update and look forward to continuing to work together!!

Best Regards.

I have created support account

I am using code on localhost

Hello,

Please contact via our support system they will let you know all about it.

Best Regards.

Hello,

I have tested this at my end on my test site and it is working perfectly fine at my end, It must be any third party plugin confliction issue at your end nothing else, Please deactivate all the third party pligins and contact us via our support system with your site WP-Admin Login details so our expets will check it for you.

Best Regards.

Hello,

Please copy and paste the below given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media (min-width: 992px){
#header .searchform.searchform-cats input {
    width: 345px !important;
}
}

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.