11499 comments found.
Pre-sale question: Hello! I have 2 questions: 1st – will the Listify theme work OK with newest Wordpress, WooCommerce etc. ? 2nd – we are going to register new domain in 1-2 months. Can we install it on our testing domain for a while (to see how it works) & when we will have our new domain to reinstall it there? Cheers
Hey there,
In relation to the outlined questions:
1. Yes, Listify will work with the latest versions of WordPress and WooCommerce.
2. Yes, you can have this accomplished.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Cheers – before buying the theme, I need to know what else I will need to buy? As I’m going to have user’s paid listings (without booking their services). As I see – “claim listing plugin” must be bought additionally, “listing payments plugin” must be bought additionally and so on.
Hey there,
Thanks for writing back and sorry that I missed this.
As for paid listings, you will just need the Listings Payment plugin. I would suggest checking out these articles on the various paid plugins used in our demos:
I hope this helps. Should you have any questions, please let me know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks John, we are going to buy your theme soon & a few plugins
Hello team,
I’m working on website of my client and I’ve found a bug in your latest Listify theme.
We are using Mapbox for displaying maps. After adding the Mapbox key the maps look good in front-end but it’s missing in backend, especially in the Submit a Listing form.
Can you fix this and give us details how to load the Mapbox Map in the listing form?
Thank you!
Found another bug: when you hit the geolocation icon in the search bars of Homepage (Frontpage) and Detail page, the geolocation is not loading when using Mapbox. Pls give us a fix.
Hey there,
In relation to your queries here, Mapbox is a service that uses a platform called “Open Street Data” to display maps. It does not provide services to lookup geolocation data based on an input location directly, which is what Google Maps is used for.
About displaying the map on the listing submission form, this would require you to use our Extended Location plugin, but again the plugin only supports Google Maps not Mapbox.
Should you have any more questions on this, please let me know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Relist / Duplicate Listing does not work anymore. If vendor buys new listing package and wants to relist the old, expired listing or duplicate an existing listing, then i get the error “the link you followed has expired”, https://prnt.sc/qvp6sr Can you pls. send me a link for my developer how to fix this.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi John, that sounds great in theory but unfortunately your Website is not working, I bought another 6 months of support, but I can’t submit a Ticket, which creates big frustration now. Not helpful. Even here, it shows the green bar “Supported”, but your Ticket system is offline. Why dont you just help me to debug the Relist/Duplicate bug? My developer can’t debug the theme, he tried many times. Maybe its a conflict with another plugin?
>>Relist / Duplicate Listing does not work anymore. If vendor buys new listing package and wants to relist the old, expired listing or duplicate an existing listing, then i get the error “the link you followed has expired”, https://prnt.sc/qvp6sr Can you pls. send me a link for my developer how to fix this.
Hey there,
In this case, please feel free to email us at support@astoundify.com so that we can check into this.
I look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-sale question. Hi, I intend to build a list of concert venues. Each venue holds a different concert every night. Is it possible that search results show a list of venues in the vicinity as well as their performance (that keeps changing)? For example, my search result need to show 1) O2 Arena – Aerosmith 2) ABC Stadium – Lady Gaga 3) Madison Sq. Garden – Iron Maiden etc. Is it possible without any customization? Thanks
Hey there,
In relation to your question here, unfortunately that would not be possible by default. Having that implementation in place would entail some custom work.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Great theme. Please update it for WordPress 5.3.x
Hey there,
With respect to your question here, the theme actually properly works with versions 5.3+. Are there perhaps any issues you could be encountering? If so, you may get in touch with our support team here: https://astoundify.com/account/new-ticket/
We will however carry out an update to the theme.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Support multi location – on search result ? Can i assign multi location to listing and search on google maps?
Hey there,
In relation to your question here, unfortunately a listing can only have one location. You cannot have multiple locations on one listing by default.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, very interested in these features of Listify. We use a theme call The Issue for the rest of the site and wondering if it’s possible to just use Listify for the directory functionality on the specific directory page but it keep the header from The Issue used across the rest of the site?
Hey there,
With respect to your question here, unfortunately that would not be possible by default. You can however have either of the following configurations
The first is to have two different installations of WordPress. You can set up a new installation in a sub-directory. This will leave you with two different systems, and you will need to log into each one separately.
The second is you can look at creating a network of sites. This is a bit more complicated but it will let you administer two (or more) sites from one central area. Using WordPress: https://wordpress.org/support/article/create-a-network/.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
Can be installed a third party event listing plugin to this theme?
Hey there,
Relating to your question here, Listify does not have an event system built into the theme nor a third-party plugin that has been officially tested out for compatibilities with the theme.
You can, however, list events instead of businesses in the Listify theme.You can edit the submit a listing page using the WP Job Manager Field Editor plugin to customize the fields that are shown to tailor them to an events listing website.
However, If you do require special features related to Events, it might require customization to integrate certain features.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there. I cant seem to get predefined regions to work. No dropdown in the searchfield appears. Is it a bug? I want to know because we spent a lot of money try to fix this. Is it this article that should solve it because I dont see any options. https://listify.astoundify.com/article/456-filter-listings-by-region Thanks in advance Tomas
Hey there,
Thanks for writing in.
We currently do not have such a bug in the Regions plugin. To effectively assist you with this, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. Pre-sale: 1. Is the any possibility to add a job board type of function to Listify theme? Or any other way the people searching for freelancers could make they job post to the site and then it would be notified to the listing authors (possible also filtered by the categories/tags)? 2. I would need a function where my users would get the job contacts based on cat+tag.
So in detail when job category+tag matches the listing author, then this job post notification would be send to this author that has the same parameters: category and tag.
Hey there,
Thanks for writing in.
In relation to the outlined questions:
1. Unfortunately Listify would not be suitable for a job listing directory. I would recommend checking out Jobify instead.
2. Neither Listify or Jobify provides such a feature. I’m afraid implementing this is something that would entail some custom work.
I hope this information helps. If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. Is it possible for the user to copy his existing listing for the base of his new listing? So that he would not need to do all the writing again.
Hey there,
In relation to your question here, you can use the Wp Job Manager field editor plugin to enable auto-populating of Listing fields from previously field values.
I hope this information helps. If you have any questions or if I can be of any further help, please let me know!
Kind Regards.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Does the theme have a classified ads module? Thanks
Hey there,
In relation to your question here, Yes, directories and Classifieds are similar. It is possible to create a website that allows you to create both using Listify. It just depends on what your main objectives are.
If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I understand everyone is busy but if it’s taking up to a week to answer support requests I feel like you guys need more support staff or at least let us know there will be a delay in response…
Hey there,
With respect to your query here, we try as much as possible to respond to all customer requests at least within one business day. Checking on our support pool, I do not seem to trace any tickets you have raised.For support requests, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/If you encounter any challenges submitting a ticket, please email us at support@astoundify.com and we will be glad to assist you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, after upgrading to the new version the widget on the homepage doesn´t look very professional, can You help me out? Regards, Matt
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is there a way to only show the Author Widget on a listing if the item has been claimed or posted by someone other than the admin? Right now, the author widget shows the site admin details for the listings that were uploaded but not yet claimed.
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi. Is it possible to have listings that would never expiry? How could it be done?
Hey there,
In relation to your question here, yes this is actually possible. You will need to leave the field within the Listings>Settings>Listing Submission>Listing duration blank.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have purchased a renewal of my item support but am still unable to submit a new support ticket. I’m still receiving the following notice:
Hi __, Unfortunately it looks like your support license for Listify has recently expired. To get help with any issues and to submit a new support ticket, please renew your support license here at ThemeForest.net Once you have renewed your support come back to this page and you’ll be able to submit a new support ticket.
Please help with this.
Hey there,
In relation to the issue here, please email us directly at support@astoundify.com.
We look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, 1) Can listings be search by tag and category only? 2) and to add such a search to homepage and sidebar?
3) does YITH Plugins (vendor, chat) work ok with Listify?
Hey there,
In relation to your questions here,
1&2 You can customize filters using the Facet WP plugin and alter the positioning of the filters on the listings page towards the side.
3. Unfortunately there are no official compatibility tests with those plugins. AS for the vendor functionality, the theme supports the Product Vendors plugin by WooCommerce.
I hope this helps. If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there is a way I can load a database of 2000+ businesses that is on an Excel File?
Hey there,
In relation to your question here, what would be possible is to import the listings/busineses from a CSV or XML file. Her eis an article on this: How to import Listings
I hope this helps. If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Envato told me you was fixing Marketify – Digital Marketplace and was going upload again I have waited a month since then. I will request a refund if this don’t hit the market in a week.
Hey there,
Sorry for the late reply.
In relation to your question here, we aren’t selling or Marketify anymore. We have replaced the theme with Vendify. You can check out the landing page here: https://astoundify.com/products/vendify/.
I hope this information helps. If you have any questions or if I can be of any further help, please let me know!
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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