5515 comments found.
Improve usability: “click & drag”...
The desktop hour calendar with “click & drag” works well. If you use these calendars on your smartphone, some customers will be annoyed.
Is it possible to integrate a simple, lighter calendar menu form instead of “click & drag” function? (This question was already partially asked 5 months ago (see below from pro100tit)).
How it can look like you can see here (https://s.nimbusweb.me/share/3776055/y0254s51nubeem7gs5bw). The picture shows how it looks the same on the smartphone and on the desktop.
Customers with smartphones will be happy.
Thanks in advance
pro100tit Purchased 5 months ago FlagWhen opening booking forms per hour, a keyboard appears in modal form on the android and iOS mobile devices. The modal form becomes very small and uncomfortable. The text ”click and drag to select the hours” is hidden on mobile devices. He is needed there. Not all users understand how to choose a few hours. The text ”click and drag to select the hours” does not find WPML. Thank you. P.S. I can not write to you in support. Error: You are not allowed to access this page! Template purchased, support extended
Hi inkognito99 , Thank you for the comment.
The calendar based on which the entire hourly booking is created doesn’t have that kind of hour support. It’s not part of the script. We have on the wishlist this suggestion, and if the calendar script will update to include such support, we will update as well. But we’re forced to wait for the calendar script developer (if he will be open to update this script).
Thank you
Before buying
Hello, I offer lodging in boats by booking and airbnb, I would like to know if with this template it is possible to offer my lodgings as well as all those available on those platforms? For example, if I wanted to offer accommodation only in the Mediterranean, could I set it so that only those located in that area appear? or for example, is it possible to offer from my website all the booking or airbnb accommodation?
Hello trecatorces,
Thank you for the comment.
I don’t understand the question. You want to import properties from AIRBNB to WP Rentals automatically? It’s not possible I am afraid.
We have ical calendar sync availability calendar (export / import) to manage just the calendar bookings.
Also, Boats and Accommodation in 1 theme may not work if you want to add both kind of listings in 1 installation, because we have a global submit form, a global search – as in demos.
Thank you
Hey, do you offer admin demo ? if not, dou you offer, 14 day money back ?
Hi. We can give access to a test domain before you buy (we don’t have a way to give 14 day guarantee on theme forest). Please send a message here https://themeforest.net/user/wpestate and I will send the demo tomorrow as soon as it’s available.
Thank you
Hey, you can give me a guarantee here, if there was something wrong, I will ask for a refund to envato and you will just confirm it, envato will refund my money. Why do I care, I bought 6 themes only one seller accepted the return.
All publishers promise a great theme, after buy is a tragedy in the admin and half of functionality don’t work as described on the sale site. If you give me 14 day quarantee in coment, i will buy your theme today
and test it, if booking module work
I will probably give you 5 stars 
Hello. I see you purchased the theme before I could answer.
Nevertheless, I cannot offer a guarantee because we don’t have such a policy. Refunds are managed as explained in this policy term page https://themeforest.net/page/customer_refund_policy
I didn’t find any email from you, but I am not sure if you wrote with another email and already got wp-admin access.
Nevertheless, at the moment, you can also benefit from our client support http://support.wpestate.org/ to install a demo and start using the theme features as they are advertised.
Thank you
Hello There!, i update the theme, and now all my website its all mess up! in the backend there is NO content at all, if i try to add a listing there is no place to content… what happened????? and also, i keep receiving this error ” “WpRentals Elementor” requires “Elementor” to be installed and activated. ive being looking for this to instal and i can not find it, please help! thanks in advance
Hi – It’s impossible to advise here.
Please see the help https://help.wprentals.org/article/how-to-update-the-theme-and-plugins/Check you updated and activated WPRentals Core Functionality plugin.
Elementor WpRentals -> Disable it from wp-admin -> plugins if you don’t want to use elementor. Or follow this help to complete the installation – https://help.wprentals.org/article/wprentals-elementor-widgets-plugin/
For further help please contact us in client support http://support.wpestate.org/
Thank you
Hi “Amenities and Features” section editing in wp-admin section but this is weird? why we can’t editing this section at front end i don’t want to redirect users to wp-admin for that any solution? thanks
Hi Erkan
Clients can add custom fields separately if you wish to let them add details that you haven’t included as default: https://help.wprentals.org/wp-content/uploads/2019/04/custom-details-as-owner.png
But features and amenities section is defined by admin and saved to show in submit from by admin as these are defined as taxonomies https://help.wprentals.org/article/listings-features-and-amenities/
Thank you
Tell me, is it possible to synchronize the calendar with the booking calendar on your topic, as well as receive payment for booking online?
Hello
We have ical export and import support to sync calendar availability.
You can get money as site admin for each booking (a deposit in % or fixed fee) for each booking.
Thank you
hi,
Login and Signup links doesn’t work, can you help me with that?
Tomislav
Hello Tomislav
Please see my other reply copy which covers all that i can help without seeing your site.
Either you enabled Recaptcha but didn’t add the API Key for register – https://help.wprentals.org/article/enable-and-setup-recaptcha-for-register-form/ Or you have a plugin who creates a conflict and in this case, you can test by disabling that. Or you activates JS minify or combine using plugins which usually do this wrong and create conflicts, and first you need to de-activate these 3rd party plugins options, then the plugin to test.
For further assistance please use our client support http://support.wpestate.org/ and my colleagues will assist asap. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello, presales question? is there a way to find automaticaly a listing by typing a city next to the listing city? Second question : Can I use the map only for one country? (France) If yes did I have to enter manually each city on the admin?
Hello dazzy1
You can find nearby properties only if you use Half Map -> Radius Search. This page https://main.wprentals.org/radius-search-half-map/
https://prnt.sc/qqmd3q https://prnt.sc/qqmd7yThis is for geolocation search.
WE also have separately property location search – https://prnt.sc/qqmdrp which finds properties by their location. This can be used with Google Places as in this demo, but also with theme auto-complete or as a simple dropdown with cities saved in your database.
The map is global. To restrict the map is not possible. To restrict Google Places auto-complete will need custom code.
You don’t need to enter cities manually though. Depends on what is your aim and how you need to use the theme.
if you need to have only 1 – 2 cities, you can create those cities and use dropdown with cities in submit and in search.
Thank you
Hi,
I have some problems with theme, can I have two installations, for example one in my root directory (https://domainname) which I have, and one in my subdirectory (https://domainname/subdirectory) to test it out?
Tomislav
Hi, Yes, you can do a test domain. Thank you
Thanks for answering. I tried and it fails every time, error that I get:
“The link you followed has expired. Please try again.”
Tomislav
It happens when I try to upload theme in .zip file.
Hi Tomi, You need to increase max upload size in the server end – https://help.wprentals.org/article/the-link-you-followed-has-expired/ Thank you
Also, if I have 3 rooms in a guest house and I make 3 properties, is there any way to group them?
Or set stock (of sorts) to be x3 per property?
Hi LeighElle
By default we haven’t create a feature for this situation. But connecting this answer to the previous one, and if you have control over the properties as owner, you can use the “listed in/room type” as house name and group properties by the same house name. The category is flexible and can be used for another purpose if you wish.
Thank you
Hi! Is there a way to disable listed in/room type? We don’t offer shared rooms
Sorry, or hide it if it is not defined for property?
Hello LeighElle, Thank you for the comment.
First of all, you can change the categories names if you want to use for something else. Help https://help.wprentals.org/article/property-custom-taxonomies-category-what-do-you-rent-city-and-neighborhoodarea/
Secondly, if you don’t select anything, the options doesn’t show.
And third, you can hide the category in submit form – https://help.wprentals.org/article/1-30-how-to-manage-submit-form-fields-and-mandatory-fields/
For further help please use our client support http://support.wpestate.org/ and my colleagues will assist asap. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello there, I would like to complain about WP rentals theme I purchased recently. I succedded to install it. However, when I try to import demo data it says: “There are no predefined import files available in this theme. Please upload the import files manually!”. I tried to import it manually but I’ve got a many errors including redux option name.
Hi, Thank you for buying the theme.
Demo is available after you activate the license https://help.wprentals.org/article/demo-setup-with-1-click-demo-import/ and it’s done one time. You import from theme admin, no need to use any other option.
If you need help please send us your site details in client support
http://support.wpestate.org/I already emailed you the client support account.
Let me know when you send us the details and will help you asap.
Thank you
Now, everything is clear. Thank you so much for your help.
Wonderful. Thank you for letting me know 
Hello,
I have two errors - wp-content/themes/wprentals/libs/help_functions.php on line 3168 - wp-content/themes/wprentals/libs/theme-admin.php on line 1267 *Hold CTRL for multiple selection
Hello DimitrisAktypis
I don’t find these errors anywhere in our demos or development site, so it’s impossible to advise why you have them.
For further assistance please use our client support http://support.wpestate.org/ and send us details where you see those messages. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Make sure you check this help as well – https://help.wprentals.org/article/how-to-get-support/
Thank you
hi,
when I type username and password and try to login, it displays “Sending user info, please wait…” and nothing Happens, it doesn’t redirect me to any page.
Can you help me with solving this problem?
Tomislav
The same thing when I try to sign in, I click ‘Create an account’ button and nothing happens.
Hello Tomislav, Please check in console. Either you enabled Recaptcha but didn’t add the API Key for register – https://help.wprentals.org/article/enable-and-setup-recaptcha-for-register-form/ Or you have a plugin who creates a conflict and in this case, you can test by disabling that. Or you activates JS minify or combine using plugins which usually do this wrong and create conflicts, and first you need to de-activate these 3rd party plugins options, then the plugin to test.
For further assistance please use our client support http://support.wpestate.org/ and my colleagues will assist asap. Our standard office hours are Monday – Friday, 9AM-5PM Europe timezone.
Thank you
Hello again. I didn’t get it about the google maps. If I set up the key and enter it on the site, do I have to pay for Google Maps?
Hello Alexrollhd,
Thank you for the message. How Google Works is that they give you a $200 monthly credit (FREE), but only if you add your billing details. And the API will work with the monthly $200 free credit. and charge what goes over.
But Google Maps are optimized and the requests are sent only when google is used. Our demos for example never go over the $200 monthly free credit.
You can also use the Open Street map as alternative – https://help.wprentals.org/article/map-type-open-street-or-google-maps/
Thank you
Thank you!!!
you’re welcome
Hi,
For some reason when users try to perform an instant payment for a booking using PayPal, they are not being redirected to the paypal page. Instead they remain on the same page.
Nothing changed in terms of theme/plugins updates lately. And i had a successful booking yesterday. What might be going wrong?
Thank you
Hi georgenet, I cannot check just with these details. Please open a ticket in support http://support.wpestate.org/
But in general PayPal doesn’t redirect if it doesn’t connect to the API. So you would need to check the API setup first. You said bookings were confirmed – through paypal? And this happens only in instant booking? If yes, this is odd so we definitely need to check.
Please let me know the ticket ID when you have it opened.
Thank you
Hi! If I will need to move my site to a new hosting, will I be able to export all the listings and users who uploaded them too?
Also, if the domain remains the same can I continue to use the theme? If I need to change the domain, but still have only one site, do I lose the license?
Hi,
There are standard procedures to move a wordpress site to a new domain or a new host, without using export, but rather moving the database.
https://www.wpexplorer.com/migrating-wordpress-website/ https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-wordpress-to-a-new-domain-without-losing-seo/You don’t lose the license.
Thank you
Hi,
i try to test out “Forgot password” option and it doesn’t work. It displays “Invalid E-mail address!”.
Can you help me with solving this problem?
Tomislav
Hi tomi20
Only admin can get this error if he tries to reset in front. For security reasons admin can only reset from wp-admin options.
For further help please reach us through client support http://support.wpestate.org/
Thank you
Hey. Thanks for the great theme. How can I translate not only the template, but also the menu Wp rented options. Loco translate plugin does not translate all that is needed.
Sorry to bother you, I found everything I need.
Hi Alex. Great
Thank you for letting me know. It’s in WpRentals Core Plugin -> Languages for who reads this message.
Hello, can you tell me how/if I can add multiple checkin/checkout days please? I want to have checking and checkout on the Friday,Saturday or Monday. I dont mind editig the php files if needed.
Thank you.
Hello. I am a little confused as i have never seen multiple check-ins. Can you show me an example please? I am not even sure what you need to do.
You want to use Turnover days for multiple variables check-in dates? That wouldn’t be a possible solution that the calendar could handle, I am afraid.
Thank you
Hello, yes I have an example. I want to mimic this site <link>https://www.haven.com/</link> if you click “self catering holidays” you can see an example, they force checkin on a friday,saturday or Monday for 3,4 or 7 night durations.
Thank you
Hi, I only saw this https://prnt.sc/qneb29 not 3 different turn over days.
Maybe I am looking in the wrong place and there are other options, but I still don’t know how to help guide to do the screenshot way of booking or what you describe.
The best I can do is share this help about existing code https://help.wprentals.org/article/technical-booking-explained/
Thank you
Thank you for investigating. The duration / checkin days are in the drop down list (picture https://prnt.sc/qnkz97 .
It will allow me to hire out caravans either on a 3,4 or 7 night duration starting from a Friday, Saturday or monday exactly like the Haven site does. If its no possible I’m wondering how to best do it.
Hi. To change in code, I wouldn’t recommend. But you can use the redirect URL to redirect user to another place to book, if you have another booking website that already has what you need. And use the ical to sync booked dates. It would be my best suggestion at the moment. Thank you