262 comments found.
Hi, new theme update released on 07.02.2020, regarding the following changes:
-- v1.0.9.7 ----
- small fix regarding the upcoming events template
- small fix rearding venue URL on single event template
- new option added to contact form page builder element, to customize the text on submit button
- add post navigation for video taxonomy page
- update Slider Revolution to the latest version (6.1.8)
Hello! http://dev.urbanelectra.com/meet-ue/ I need to change the order of the musicians. How can I do this? I tried the popular “Simple Custom Post Order” plugin to rearrange them, and while it did so in the dashboard, on the public page the orders did not change. Thank you!
Hi, it is actually really simple, you just need to edit the musician post and change the post date from the right side of the edit screen. The posts are by default sorted by the post date, with the most recent on first position. Please let me know how it works for you.
PERFECT thank you for the quick reply!
No problem, I am glad that I could help. Let me know if you need more help.
Of course my support expires by the time I have my first question but perhaps someone is able / willing to help?
The page titles. I’ve tried using the “Visual Composer Empty Template” but that pushes the content all the way up underneath the menu so that won’t work.
So at this point i’m hoping to do one of 2 things:
1. Reduce the padding o the Page titles by a pretty decent amount
2. Hiding the page titles with CSS (while keeping the content from pushing up underneath the menu). I’ve tried a few plugins but they don’t work.
If you can shed any light, i’d greatly appreciate it. Thanks!
Hi, no worries, I will help you here, in the comments section. You can still use the Empty Template, and add an amount of padding to the first row in the page(you can use the backend editor to edit the padding for the first row, then go to the front end editor, which is more user friendly). In this way, you ca place the content of the first row where you want it. It is not necessarily to have the content under the menu if you don’t want. Please try this solution and let me know if it works for you.
Thank you! I found a workaround with the padding and what not to make it work.. .One final question (sorry)... With the website the site title is white when the site is on a desktop yet when it is on mobile, the site title is black.. we want to keep it white.. is that a custom CSS issue?
Hi, can you please share an URL so I can take a look?
Change log for the latest Slide version: 1.0.9.6 – 07 January 2020:
-- v1.0.9.6 ----
- small fix regarding the mobile menu
- update WPBakery Page Builder to the latest version (6.1)
- small improvement related to contact form email content
Hello. How can I edit the mobile version? I’d like to fix some spaces and small details in the responsive version of the website. Thank you
Hi, depending on the changes you want to make, I can help you with small CSS changes. Can you please offer more details about this?
Hi, do you still need help regarding the mobile version? Please let me know!
Hi. We like the first main image on the Slider demo page. How do we add a similar image + logo? What kind of element is it? Looking through the elements in WP baker and can’t spot something that fits?
Hi, please don’t forget that you can download all the sliders used in the demos. But if you want more details, just let me know what is the demo name that you are talking about, and I can offer more details about the image used in the slider. The current Slide demos are: Main Demo, Dark Moon, Thunder and Mix. Which is the one that you are talking about?
Hi, did you manage to use the images used in the sliders? Let me know if you need more help.
There has been a critical error on your website. Please check your site admin email inbox for instructions.
I have been waiting for instructions to my inbox nothing. Why cant these themes be easy to install, yet they charge $50 to install. I need this fix.
Hi, I will help you, can you please open a support ticket here? http://smartwpress.ticksy.com/ The theme installation is standard, please open a ticket and send me credentials to your WordPress, I will take a closer look on your setup. Thanks!
Hi, is everything ok on your side? Please let me know if you need my help!
Hey, on my music player “Infinity:NaN” is showing instead of the length of time.
Hi, most probably the song was not loaded successfully, or the format of the media file is not supported. Please let me know what is the format of your media file.
Hello, they are all MP3 files
I really need this fixed – looks really unprofessional. Please let me know if MP3 are not good and I should use another.
Hi, the mp3 format is perfect and it should work 100%. Please send me credentials to your website (user/password) in a private conversation, using the contact form on my profile here: https://themeforest.net/user/smartwpress and I will take a look on your setup. Thanks!
Hi! I’m using a 1920px size for my slider but it’s blurred when I check the site. What’s wrong? You can’t see this as I’ve not yet opened the site up but it’s urgent. Thanks.
Hi, just make sure that’s the image aspect ratio is similar to the screen aspect ratio, and please check if you are using the full size version of your image. If you have more questions or you need me to take a short look, please use the ticketing system. Thanks!
Does the current release of slide have a deezer social icon
Hi, and thanks for being interested in Slide theme. Unfortunately at this moment deezer is not available as a link to a social profile.
Hi there. I’m trying to find where I can change the link color for blog titles. I have changed the background color to white and can’t find where to change that specific color. Any help would be appreciated. Thanks.
Hi, you can change the color used for all links in the website from Appearance – Customize – Vibrant Color. If you need to adjust it to some individual color, please let me know.
Thanks. I found the Black on White option. Is it the same for section titles?
Yes, you can simply choose a different/opposite color scheme for the font in some section (WPBakery row element), to have a good contrast with your background. Please let me know if this option is ok.
Hi there. Is there a way to remove the header title from a specific page? Thanks.
Yes, you can use the empty page template that was created for WPBakery Page Builder. Or I can help you with some additional CSS code if needed, just let me know.
Thanks for the reply. I tried using the Visual Composer Empty Template but the page appears blank even though there is content on it. Perhaps additional CSS code would be helpful. Is there code that works specifically for one page? Thanks in advance.
For some reason, also, pages are now showing up like this: http://www.musicexperiences.org/board/
Not sure what I did in trying to get the page header to remove from the page but any help in fixing the error and getting the pages back to normal working order would be appreciated.
I found a solution. Thanks.
Sorry for all the comments. I thought had a solution but I actually don’t. Could you please give me the CSS code to remove the page header? Thanks.
Hi, do you want to remove the page header for a certain page? Just send me the URL to that page. Also, regarding the Empty Template that you should use in combination with WPBakery Page Builder plugin, it should work 100%. If you are unsure about this or need help, please send us your website credentials on a support ticket here: http://smartwpress.ticksy.com/ and I will help you. Thanks!
Hi, is everything ok on your side? Please let me know if you need any help.
Hi I just started tacking the theme and tried to change header style to Logo Centered. But seems like it breaks the header. Is there any setting that may conflict with this option?
It’s solved after creating the first menu.
Hi, most probably your menu was based on the default one, showing all the pages in your website and I can only assume that you just had too many items in the menu. Anyway, I am glad that you’ve found the solution for this, if you need more help please let me know.
You’ve a bug in this themes. Open the mobile version and click on the menu icon, The menu will open. Drag the browser to resize the screen to the desktop size screen. The menu of the mobile will stay there and it will NOT close!
Please solve this issue!
Hi and thank you for spotting this issue, I will prepare a fix for the next theme update. Thanks!
I really like the Slide theme, but I have made an issue on my site.
https://www.capitolcityxpress.com/On my home page, I no longer see the Menu or the Footer.
On the other pages, I can see the menu & footer just fine. How do I fix this on the Home page?
https://www.capitolcityxpress.com/all-events/Any suggestions from others on how to fix?
Hi, I’ve sent you a reply on the ticket you opened on our support system. Let’s continue the discussion there. Thanks for your patience!
-- v1.0.9.5----
- add pagination for gallery page template
- add Open Graph meta tags to the theme
- small fix regarding back to top functionality
- add new option to events list page builder element, to filter events by month
Hi,
I am trying to install my theme in wordpress and when I install the Envato Market plugin and use my API key (have tried three different keys) I keep getting the following message.
Blockquote The OAuth Personal Token could not be verified. Please check that the Token has been entered correctly and has the minimum required permissions.
How can I install this pluggin?
Also I would like to know if I pay to install fast the theme for $50 my webpage will be the same as Music WordPress Theme (different pages, colours, effects…)?
Thank you,
Hi, Regarding the Envato Market issue, please contact the Envato support or check this URL that describes a similar issue: https://forums.envato.com/t/the-oauth-personal-token-could-not-be-verified/148206/5. Envato Market plugin is not part of our code, you need it to be able to automatically update the theme. Regarding the 2nd question, can you please offer more details?
Hi, is everything ok on your side? Please let me know if you need help.
Hey guy! Your support is terrific. My girlfriend, who uses an iPhone reported to me when she goes to johnericbooth.com the slider header image only appears for a few seconds then disappears. The text layer remains. Any idea? Thanks much!
Hi, I’ve just tested on my iPhone and the header stays in place. Can you please offer more details about how to reproduce the issue? Also, please make sure that you have the latest version of the theme, there is a new update released today. Please let me know!
Hi, do you have any news on this? I did not receive your ticket.
Hey! Thankfully the problem no longer exists. SOLVED. Perhaps the update fixed it? Much thanks!
I did not make any change related to this. Anyway, if you need help or you can reproduce this issue again, just let me know.
How do I create a footer to look like the one in the “Main Demo version: https://slide.smartwpress.com/demo1/
Nevermind! Solved: https://docs.smartwpress.com/how-to-activate-the-footer-menu/
Hi, I am glad that you’ve found our docs page. Please let me know if you have more questions, or simply open a support ticket on our ticketing system on the URL below: http://smartwpress.ticksy.com
Hi, is everything ok on your side? Please let me know if you need help, either open a support ticket or post a comment here. Thanks!
All is good here, thank you for reaching out!
No problem, thanks for your answer.
Hello! If I buy this theme, how do I install it into word press? And can I change the colours, add my logo ect?
Thank you
Thank you!
If we purchase this template, do we get Wordpress included? Or is Wordpress separate that we need to buy?
Hi and thank you for being interested in Slide theme. WordPress is free to use and you need to install it before installing the theme. Most hosting providers offer an automatic mechanism to install WordPress. But in case you need to install it manually, please check the following URL: https://wordpress.org/support/article/how-to-install-wordpress/ Please let me know if you have more questions or something is not clear.
