182 comments found.
Why i can’t change logo? I can’t edit “header” options
Hi,
I am very sorry for the late reply. For support please reach our support system at:
- https://neuronthemes.ticksy.com
Kind Regards
Hello! You have here https://neuronthemes.com/arkhitekton/interactive-projects/ the top row of blocks is clickable only partially.
Hi Yraa,
That’s a bit tricky, because if we increase the z-index of the interactive projects and making it fully clickable, the header won’t be clickable after that, unless it uses position fixed as explained on the video below.
.elementor-widget-neuron-interactive-posts {
z-index: 100 !important;
}
And then in your hamburger and logo you need to add 101 z-index.
Kind Regards
Hi guys!
Pre-sale question. We love your theme, specifically this one: https://neuronthemes.com/arkhitekton/interactive-projects/
Is there a way on mobile to force the double tap so you tap once and change image, and then again to open the project. It’d be a really good transitions. Otherwise you tap and you don’t get to see the image long enough since it goes to the project page on the first tap.
Thanks and great job!
Hi,
With some Custom CSS that will be available, it will disable the link on the first touch and on the second click it will be clickable.
Feel free to ask for anything you need.
Kind Regards
Hey guys!
Thank you. Just following up on this since we purchased the theme yesterday. Also, could you please help us make the interactive project not clickable at all? We would really prefer to have them to show just names but no more details since we don’t want to start creating content for each project page.
Thank you in advance. Other than that the theme looks great!
Hi,
I am sorry for the late reply. Can you please create a ticket in our support system.
- http://neuronthemes.ticksy.com/
Kind Regards
Hi, I have a pre-sale question. On the demo: ARCHITECTURE STUDIO with the menu on the left is it possible to open new pages with the same menu on the left? Rather than having all content on the home?
Hi,
Of course, you can customize it as you wish. You can check the videos about the header builder, you can build anything that you like in the header.
Feel free to ask for anything you need.
Kind Regards
Hi, I’ve problem with the carousel. Seems that the infinite loop doesn’t work and when you reach the last item the slider go back to the first instead continuing the loop. I’ve tried with different solution founded on google as to put the option REWIND: FALSE for OWL inside the script, but seems that nothing works. Is it a bug inside the OWL Carousel script or some scripts conflict?
Thanks
Hi,
I am very sorry for the late reply, for support we use our support system so that’s why we missed this one.
Can you please provide me with an URL, here or at the email form that is in our profile.
Kind Regards
Thanks
Hi,
Can you please let me know what browser you’re using, it’s working fine on Chrome iMac 27.
- https://streamable.com/jnz9c
I’ve tested it on two others devices, it worked alright.
Kind Regards
Hi, I’m using Firefox for desktop and noticed the problem with safari for IOS.
Thanks
Hi,
Sorry for the very late reply, usually we don’t use comments section for support, so somehow we missed it.
Please contact me through the profile form with your wp-admin information, we’ll have a quick look to see what’s going on.
Kind Regards
hello, cannot add the demo content on the website.., I get this error! what is happening? [ERROR] Failed to import ” One Click Demo Import – log_file_2019-04-10__12-53-07 ” (Media)
Hi,
Can you please create a ticket in our support system with the information of that file.
- https://neuronthemes.ticksy.com
Please check if the demo is imported, if home page is imported correctly you can ignore it since all the demos are already imported 
Kind Regards
Hi, I can not display footer. Created a theme for it from Elementor also tried with classic Widgets tab but nothing happens. Can you help me about this?
Hi,
Please check if you’re using the footer template, you can hover onto the button Edit with Elementor and see if there appears any item that says footer on the right. If you need further help, please reach our support system:
- https://neuronthemes.ticksy.com
Kind Regards
Hello! Here I read in the comments that for some people import does not work to the end, and so I have the same thing. I have already opened a ticket and would like you to help me make a full import. Let without pictures, but with settings as in the demo. I want to get started already))
Hi Yraa,
Sorry for the late reply, we started working full-time today. We’ll reply very soon on your ticket and help you completely there.
Kind Regards
Is this theme bundled with Elementor PRO or do I have to buy Elementor separately?
Hi,
No it is not bundled on Arkhitekton, since Elementor does not allow it. But you don’t need to have the same features as we did on Arkhitekton, everything can be created within the theme features.
Kind Regards
Hello We love your theme. Is there any chance to get theme with demo images ? How can we make webiste like in demo ?
Mariusz
Hi Mariusz,
Please create a ticket in our support system. http://neuronthemes.ticksy.com/
Kind Regards
It is possible to add in the Projects Metro a filter of the categories like the one on the latest projects section in the Design Agency Home? i like the metro style, but i need to view the filters.
Hi,
Yes, the filters are also available on the metro layout as part of the posts element.
Feel free to ask for anything you need.
Kind Regards
Good afternoon. I want to buy your theme, but I saw that you do not have any builders of modules, how then is theDrag & Drop Page Builder, Visual Editor on the page? Very important question! Waiting for an answer!
Hi,
It is powered by Elementor. You can check tons of videos online of the builder.
Feel free to ask for anything you need.
Kind Regards
bought a theme and when I import, an error appears https://yadi.sk/i/qW1c7G368CXr6w what to do?
No worries, simply ignore it and check the demo if is imported correctly. For more questions, please use our support system.
- https://neuronthemes.ticksy.com
Kind Regards
Hi there,
really like your theme but i have i pre-sale question. In the design agency demo i see a white stripe below the menu. Is it possible to remove this small line?
Hi,
Of course the header is fully built via the Elementor, you can either choose the default header or a complete customizable header that can be adjusted to any layout you like. For more information to see how it works, check the video below. So, the line can be easily removed. The headers also comes as pre-imported, with only one click you’ll get the website that you’re seeing in our demo.
Kind Regards
Hello,
I have a problem with the installation of the demo. This error appears: Error: Ok (200).
The hired hosting has a PHP of less than 264M requested by the template. Could this be the error? Before increasing PHP I would like to know if the error is for this reason.
Thanks
Hi,
No worries, if the demo is not imported properly click once more and see if the demo is imported, the error 200 means ok, so it could be that everything is imported correctly.
Please for more support use our support system:
- https://neuronthemes.ticksy.com
Kind Regards
Hello, a presale question. Is it possible for a centered logo and a centred menu below the logo in header? Can the main menu be sticky when scrolling down the pages?
Hi,
Sure, Arkhitekton has a header builder where you can easily build your header. Please check on the following videos, it’s quite easy to create a header template, you can also import the header templates.
Sure, sticky also is available. You can see it live here on this page.
- https://neuronthemes.com/arkhitekton/projects-page/projects-boxed/projects-boxed-grid/
Kind Regards
On the projects page, can I add a breadcrumb menu of categories to filter projects for the user? I see when you hover over the project, it lists the categories – but I’m wondering if a user visits and would like to only view ‘branding’ projects, can I add a breadcrumb menu for that? Thanks!
Hi,
I am very sorry for the late reply, can you please create a ticket in our support system.
- https://neuronthemes.ticksy.com
Feel free to ask for anything you need.
Kind Regards
Hi. Just installed and imported demo content but when I go to Design Agency the menu is missing?
Hi,
I will reply you in the ticket right now.
Kind Regards
Hi, nice theme. I would like to know if I can do a center logo with split navigation on the header. Thank you.
Hi,
Sure, there’s a header builder that is integrated in Arkhitekton, you’ll be able to build anything that you’d like.
You can check the following videos, it explains how easy can a header be created, you can find also pre-built header templates inside the demo importer.
Feel free to ask for anything you need.
Kind Regards
presakes Q: my client would like to have “classic” looking blog, like this one: https://tunnejataida.fi/blogi/. is this possible to do in your theme? is it possible to choose in theme/page setting if the sidebar is 1/3 or 1/4 of the page?
Hi,
Sure, you can easily adjust the columns in Arkhitekton. You can check it live here on this video, this is how the resizing works in Elementor. https://streamable.com/3481r
Also, this is the classic look of the blog.
- https://neuronthemes.com/arkhitekton/blog/blog-boxed/blog-boxed-sidebar/
Feel free to ask for anything you need.
Kind Regards
ok, thanks.. just to make sure, so we can edit this: https://neuronthemes.com/arkhitekton/blog/blog-boxed/blog-boxed-sidebar/ (now there is two blog posts side by side) to version that only haves one blog post per row?
Sure, the blog posts are created via posts element, everything there is highly customizable.
You can read more about its options here. - https://neuronthemes.com/documentation/arkhitekton/#page_builder_posts
Kind Regards
can it be edited with elementor or does it need coding (and will you help with that if we choose your theme?)
Actually everything is drag & drop and can be controlled through Elementor, I have prepared you a short gif which shows the posts column switcher.
- https://media.giphy.com/media/Sv2sidoiKtA1T7s9xZ/giphy.gif
Kind Regards
thanks!
You’re welcome anytime
Hi Can you easily remove the gray bar with the breadcrumbs from some of the pages and the shop? (It’s located between the menu bar and the header of the page. Want to create a cleaner look.Thank you!
Examples Here: https://neuronthemes.com/arkhitekton/blog/blog-wide/blog-wide-carousel/
Also there is no pricing grid?
Hi,
I am sorry for the late reply, we usually don’t work on the weekend.
Sure, that can be easily removed via the options for all pages or for one page alone.
Kind Regards
Hi, Thanks for answering previously on a weekend. 
Another client question. Can you use demo project showcase but then also use Interactive Projects page as another page within the website? Or are they only homepages and you have to choose. Just wondering if you have the options as templates in the download. Thank you!
Hi,
You’re welcome anytime.
Of course, you can combine anything that you like in your website, everything will be available only via a one click demo import.
Kind Regards
