19077 comments found.
Hello, I’ve added schema markup code to one of my pages usin the Muffin Builder but it does not stick. When I view the page source, it is regular html without the schema markup code. Is there a fix for this? All schema markup plugins is not helpful for adding markup code to the body, which is where I want to use it. Please advise. Thanks.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
please I want to edit all the header background of each of my pages how do i go about it…thanks
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
please how does you having access to my wordpress explain how I can edit the background header of the template? seriously?
Yes, we are definitely serious. BeTheme is an extremely extensive product and there is many different options/settings that might be set for simply looking background. And because of that fact, we have to take a closer look into dashboard to check how you build it and what would be the easiest and simplest way to do what you are looking for.
Well said but that I do not see you ask the rest of these folks to provide you same, am sorry I cannot provide you this information you are requesting for as am not comfortable with it at all.
When ask for access only if it is necessary. Each case is different.
Hi, is it possible to put only one page with the transparent header?
I need only put the header of the home page transparent
Hey,
yes, you can. For that, you have to use Layouts feature. For more details about this feature, please check this topic.
Best regards,
Muffin Group team
Why can’t I insert a YouTube video through the link? Regards.
Hi,
please send us more details because we are not sure what do you mean exactly. Would be great if you can provide an example of what you are trying to do.
Best regards,
Muffin Group team
I keep getting blocked from the support forum 
help
Hey,
please be so kind and send us message with more details privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can help you because as far as we see, your account isn active and works smoothly. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello, I am thinking of buying your template but I have some questions, I like the demo “Company 5” but I would like to customize it how easy it is? Do they handle sub menu? I don’t see you in any of your subjects … thanks !!
Hey,
sure you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
You can check sub-menu for example on https://themes.muffingroup.com/be/classic/ 
Best regards,
Muffin Group team
Hi there! Thanks for the great theme.
Question about the footer popup: Is there any way to make the footer popup to be open when the page is opened? Many thanks in advance!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, is it possible set different menus for different posts? Thanks, Václav
Hi,
you can set different menus per specific pages but not single posts, sorry.
Best regards,
Muffin Group team
Hello, wordpress has detected an error with my Betheme and mys site is collapsing. Can u help me?
My site: http://www.pacogranados.com.
The error is on the line 2077 of the file “betheme/functions/theme-functions.php.”
“error: Uncaught Error: Call to undefined function get_categories() in /home/cexqfs9wl5wh/public_html/pacogranados/wp-content/themes/betheme/functions/theme-functions.php:2077 Stack trace: #0 /home/cexqfs9wl5wh/public_html/pacogranados/wp-content/themes/betheme/functions/plugins/visual-composer.php(218): mfn_get_categories(‘category’) #1 /home/cexqfs9wl5wh/public_html/pacogranados/wp-includes/class-wp-hook.php(288): mfn_vc_integrateWithVC(’’) #2 /home/cexqfs9wl5wh/public_html/pacogranados/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #3 /home/cexqfs9wl5wh/public_html/pacogranados/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home/cexqfs9wl5wh/public_html/pacogranados/wp-content/plugins/js_composer/js_composer.php(245): do_action(‘vc_before_init’) #5 /home/cexqfs9wl5wh/public_html/pacogranados/wp-includes/class-wp-hook.php(288): Vc_Manager->init(’’) #6 /home/cexqfs9wl5wh/public_html/pacogranados/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #7 /home/cexq”
Hey,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Is there any complement that allows editing the texts from the front?
Hi,
if you mean WYSIWYG editor, please use Visual Editor item.
Best regards,
Muffin Group team
i’d like to use the ‘Video3’ pre-built website, but when i get the BeTheme->pre-built websites in my site, i can’t find the theme. and i updated ‘Betheme’ also. so how can i use the theme?
Hi,
if you have the most recent version installed, we are sure it is there. However, if you somehow do not see it, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi, i got this theme years ago, and have used it on a website which is no longer active (neither the domain or the hosting, the business does not exist now). I am trying to use it on a new website but i m unable to do so. Kindly help!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you so much. This is of great help
You are welcome!
Hi, I want to create a Directory and listing style using Maps Marker Pro instead of Google Maps. Is it compatible with your theme? woocommerce plugin with search and mapping functions) Best regards.
Hey,
unfortunately, we did never used this plugin thus we can not guarantee it would be fully compatible.
Best regards,
Muffin Group team
Hi! I bought this theme years ago, and used at first in one domain, after that I’d decided to change the domain name, but now I can register the new one because the theme is still linked to the old one. What shuld I do.? Thanks in advance!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Super! thanks 
You are welcome!
Hi! Is it safe to to switch to PHP 7.4 on your theme? Regards!
Hey,
we use PHP 7.4 and did not noticed any issues so yes, you can upgrade your PHP version to 7.4. However, please bear in mind that BeTheme should be also in most recent version installed.
Best regards,
Muffin Group team
Hi! Thank you for your answer. It’s good to know. I’ll try and update and use the latest theme update too. Regards!
You are welcome
Thanks…
i want to buy theme but i want to know if compatible with amp ?
Hey,
if you refer to AMP plugin, we did never used it so we can not guarantee its full compatibility.
Best regards,
Muffin Group team
Hi, my slider is not working in IE11
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I have three licenses from Betheme. I am not able to activate my theme using all three licenses. The licenses remain associated with my local website. When I try to retrieve the licenses using your API, the API returns an error to me. Can you help me please. Best regards,
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Is there a way to disable the tabs from switching to vertical version in mobile? I only use two tabs and i want them to stay in horizontal view.
Hi,
we are sorry but we do not have such option included.
Best regards,
Muffin Group team
Presales question: Is it possible to install this theme in a Bussiness Plan from wordpress.com account?
Hi,
we did never used any business plan from wordpress.com so it is more question to Wordpress.com service.
Best regards,
Muffin Group team
