787 comments found.
I am using Elementor page builder, is it possible to use your shortcodes in Elementor to show your custom filters etc..
Hello,
Thanks for purchasing our product and sharing your queries.
We can’t ensure compatibility since we didn’t test it with our theme.
Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, I am just asking a quick question. I am not looking at selling cars online, I just want the theme look and functionality. Is it still required for me to have WooCommerce installed for the theme to work normally?
Hello,
Thanks for purchasing our product and sharing your queries.
No, WooCommerce is not required for the theme to work normally.
Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way. Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Good Day,
I have a couple of inquiries before I make a purchase.
1- Can I use only (Make, Year, Model) in the inquiry form? 2- Is the theme compatible with Revolution Slider? 3- Is the theme compatible with WPBakery Page Builder?
Thanks
Hello,
Thanks for showing interest in our product and writing to us here.
- 1- Can I use only (Make, Year, Model) in the inquiry form? => When a request more info form is submitted, it will send complete product detail in the mail.
- 2- Is the theme compatible with Revolution Slider? => Yes
- 3- Is the theme compatible with WPBakery Page Builder? => Yes
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, Thanks alot for your reply. My inquiry about the search form (which is found on Home Page 3 for example), can I show only the Make, Year, and Model (and hide/disable the other fields) and use them only for the search results
Thanks again
Hello,
You can manage filters from theme options. Please refer below link for more details.Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “Car Dealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
Greetings of the Day!
We are on vacation for two days, from 14th January 2020 to 15th January 2020, due to Kite Festival (http://ikf.gujarattourism.com/) in India.
We will respond to all the messages and tickets on 16th January 2020 from the queue.
Thanks, Team Potenza
Pre-sales question: Is there a way to upload listings into this theme when they are entered into ‘Dealer Center’ https://www.dealercenter.com ? There are Wordpress sites that get their listings from dealer center using some kind of API. In other words, a dealer enters a car once in Dealer Center and it uploads the listing to the dealer’s website.
Hello,
Thanks for showing interest in our product and writing to us here.
Currently, there is no option in the theme to import data from https://www.dealercenter.com.
Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
Yes. Here using WPALLIMPORT plugin you may import Dealer Center inventory feed.
To import the inventory using API you may have to customize it.
Please create pre-purchase ticket on our support https://potezasupport.ticksy.com/ with all details so we can guide you in more organised way.
Thanks, Mitesh
hello, Can i use this theme as a boat dealer portal website?
Hello, Thanks for showing interest in our product and writing to us here.
Can I use this theme as a boat dealer portal website? => Yes, but the theme will require various customizations in the fields/attributes according.
Please look below the site. The client customized the fields/attributes in the theme as per the requirements. Please refer below link for more details.Hope this will resolve your query. If you still have any query, please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
I just purchased the theme and have 2 questions.
1) I cannot find the trade-in appraisal form.
2) I signed up for VinQuery decoder and got a free trial. Once I installed the theme and installed the plugins for it, I entered the API key that was emailed to me. When I enter a vehicle VIN, nothing shows in API area. I then tested directly in the browser and it worked fine. Is there something else I need to do in theme to get this too work or could it be something on the server preveting this?
Thanks
Hello,
Thanks for purchasing our product and sharing your queries.
1) Financial Form is the trade-in appraisal form. Kindly check the below screenshot. http://prntscr.com/qjvy2p2) For VinQuery, please create a support ticket on https://potezasupport.ticksy.com, and share detailed information about your query, so that our concerned team can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Hello Sir, i was testing the demo in my local server but now i want to take on live , i got message says : The installations count has been reached to the allowed limit. could you help me solve this issue please ??
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and share detailed information about your query, so that our concerned team can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
I submitted it now
I have send so many email and also to evanto team too. I have paid for support and also got the free support which comes with this wordpress theme and now Author is not responding to my email and i am not gettting the support. Sent so many email to Mitesh and that guy is not responding
This is the email ticket that i have been given surety regarding 6 months support that expire in November 26 2019.
We’re all set. We’ve now resolved your request (1561292).
Hello,
We created a new support ticket (#2255706) on your behalf, in our support forum (on https://potezasupport.ticksy.com), where you can post your queries for continuous support.
If you have any new queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com, and our concerned team will guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hi, we have created plans for dealers where they can add vehicles manually, however, I don’t see the option for them to import via csv or xml, i dont see it in the documentation, please advise how to do this, thanks
Hello,
Thanks for purchasing our product and sharing your queries.
Refer the below link for more information about import functionality. https://docs.potenzaglobalsolutions.com/docs/cardealer/#import-functionalityHope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
hi, im talking about dealers who purchase a plan to upload cars themselves massively, i don’t see nothing related in the documentation
Hello,
Sorry to say but import feature for frontend users Or dealers is not available in the theme. Dealers need to add their vehicles to the site manually.
this is really sad, that was the main reason i purchase this theme, Im gonna open a ticket
I have been trying to get a glitch fixed since JULY. Now my service/support has expired and I can’t respond to the original ticket. This is incredibly disappointing. PLEASE HELP ASAP.
Hello,
In your last ticket (#2099625) on our support forum, the provided screencast was not downloading, so we requested, on December 3, 2019, to send it again, which we have not yet received. And, then your support expired.
Since your support is expired, you cannot respond to your existing ticket (#2099625) in the Car Dealer theme category. So, we created a pre-purchase ticket (#2249338), where you can share details requested in your previous ticket. So, please go to the newly created ticket, and share the requested details, so that we can proceed with your query.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Response posted in the new ticket. Thank you.
Hello the last problem has been resolved… now let me know if I don’t want to use the car dealer option I mean buy or search car etc. see this http://prntscr.com/qc5vdr so how to disable this permanently.
Hello,
Thanks for purchasing our product and sharing your queries.
You can remove this content from the page by removing the shortcode/element in the page editor.
Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, Why the Mega Menu is not working/ showing in my theme… I have installed everything carefully: http://prntscr.com/qd6chf
Please help me out…
It’s has been, Please ignore my last message or comments. Thanks!
Dear, Kindly Let me know how can I edit this text of block please let me know the page or file name where I can edit this text: http://prntscr.com/qe8ro9
Hello,
Please refer below documentation link to manage footer section.Hope this will resolve your query. If you still have any query, please create a support ticket on https://potezasupport.ticksy.com, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
How to disable this theme option in site: http://prntscr.com/qc5iz2
Hello,
Thanks for purchasing our product and sharing your queries.
Thanks for letting us know, in your next comment (https://themeforest.net/comments/23355071), that your query is resolved.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Settings for car seller signup?
Hello,
Thanks for showing interest in our product and writing to us here.
Your query is little bit unclear. Please create a pre-purchase support ticket on https://potezasupport.ticksy.com. And, use “CarDealer Theme” as the prefix for the ticket subject, so that we can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello, I need some changes (add favorites), can I know how it can be done and what are the costs?
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com, and provide detailed information about your requirements and customization, so that our concerned team can guide you in a more organized way.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com and provide detailed information and screenshot about your query, so that our concerned team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
My support time is expired some time ago. So I renewd the support but that is also expired. It seems like every time I update the template something is wrong and I have to pay the support again. That doesn´t seem fair to me.
Hello,
We go through your tickets in our support forum, and there isn’t any ticket with a query related to the theme update.
I am completly sure I had problems with the template update before. So, for now I would like to just switch back to an older version o the template. Is there a way to download it directly from you?
No, there is no way to download older version directly from us.
Hi, I see on mobile the sidebar with widgets is on top (above the main content) instead on the bottom of the screen. Any idea how to fix this error?
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com and provide detailed information and screenshot about your query, so that our concerned team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
I send you a ticket
Hello,
We replied to your ticket. So, please check the ticket for the update and let us be there.
Thanks,
Potenza Team – https://www.potenzaglobalsolutions.com/
How do you export your inventory list? I’ve tried doing a bulk ‘export’ on the inventory page, but nothing is happening.
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com and provide detailed information and video screencast of the issue you are facing when exporting, so that our concerned team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/
Updating to WP 5.3 ruins everything on frontend. :(((
Hello,
Thanks for purchasing our product and sharing your queries.
Please create a support ticket on https://potezasupport.ticksy.com and provide detailed information and screenshot about your query, so that our concerned team can check and guide you in a more organized way.
Thanks, Potenza Team – https://www.potenzaglobalsolutions.com/