23242 comments found.
hello possible to make the ADD to Cart visual composer smaller cantered and compact with button add to cart similar to the one in catalogue/category see here this one could be http://prntscr.com/qrdgbf as this one http://prntscr.com/qrdhi5 ???? thanks
Hello,
Can you please share the URL of the page with me so that I’ll check and provide you the best possible solution for it and correct me if I am wrong, you want to change the color of the button and also want to center it right?
Best Regards.
Hello,
Please copy and paste the below given CSS code the particular page Custom CSS option and check your site after removing the browser cache.
.add-links-wrap .add-links.clearfix {
text-align: center !important;
}
For changing the color, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
ul.products li.product-col .add-links .button {
background-color: #ef4f00 !important;
color: #fff !important;
}
.add-links .add_to_cart_button {
background-color: #ef4f00 !important;
color: #fff !important;
}
If you need any other help please generate a support ticket via our support system so our experts will check it for you and provide you the best possible solution.
Best Regards.
thanks… for the add to cart VC could be smaller the rectangle and centered ? http://prntscr.com/qsogk9 thanks
Hello,
Please copy and paste the below given CSS code the particular page Custom CSS option and check your site after removing the browser cache.
p.product.woocommerce.add_to_cart_inline {
width: 60% !important;
}
.add-links-wrap {
width: 40% !important;
}
.yith-wcwl-add-to-wishlist.add-to-wishlist-5429 {
width: 20% !important;
display: inline-block !important;
}
Best Regards.
for me seems not work http://prntscr.com/qsriqu i ask you because in my previous THEME the ADD to CART VC module was perfect but with your theme appears in this strange way (i not like) i show you http://prntscr.com/qsrjd1 -your add to cart for me is not understandable - the one from my previous theme is cleare and simple all centered PRICE and BUTTON and also compact
possible to have in this way ? http://prntscr.com/qssdjd
Hello,
No, Sorry to say that but this is not possible, This requires Customization.
Best Regards.
Hi,
A strange behavior started with my site. After updating to the latest port theme I get PHP memory exauhsted error all over my site. I had to increase the max_memory in the php.ini to 1GB so I can debug it. I found out that using one of the wordpress default themes, the PHP consumes “only” 170 MB (I know this is still high but acceptable), but when activating your theme it goes up to 620MB!! looks like you guys have some memory leak in the latest update.
Hello,
There is no such issue in the Theme. This is your WordPress core files or any third party plugin confliction issue, Please once try with deactivating all the third party plugins and check your site after removing the browser cache.
OR
Please Install a fresh new WP on any new server and then try to Install the Theme on it without any third party pugin and Custom Coding, I am sure you will not finds this issue anymore.
Best Regards.
Hi,
I did what you asked. I moved to a testing server and disabled all plugins. Problem is still there. Using the native (and not the the child) theme of porto.
I can send you guys the server details .
Hello,
OK Sure, Please share the Login details with us via our support system so we will check it for you.
Best Regards.
hi 1) i am using the header builder and placed the logo in the center. however, in the front end it is on the left side…. how can i fix this?
2) i have purchased this theme a few times and on every single website, when i change something in the theme options, the changes are only visible in the fornt end after deleting the cache and refreshing the page multiple times. this can get quite time consuming and frustrating. how can i fix this?
looking forward to your quick reply. thanks
Hello,
1. Please contact us via our support system with your site WP-Admin Login details so we will check it for you.
2. This could be because of any one reason from these two, First, Many of times it happens because of the server cache like CDN or the similar cache enabled from server which again and again makes the cache on-site and for solving this you have to first flush/remove all sorts of server cache and deactivate it and then remove the site cache and deactivate the site cache plugins till you are in the development process and finally check your site after removing the browser cache. OR, Second, many of the times it happens because of the File permission issue, your files do not contain the required permission for updating the changes, you have to allow all the CSS folder and files under it 776 or 777 permission then it will work for you.
Please read this article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Best Regards.
When adding spanish language files for porto, the date format (month short) for posts are changed correctly.(Dec -> Dic) But, for single events, it still displays in english. why is this not the same string? I’ve tried changing manually in monthsShort in porto-functionality/shortcodes/assets/js/bootstrap-datetimepicker.js on line 960 but still can’t seem to get it changed to spanish
Hello,
Can you please share your Live site URL with me here and also the screenshot so that I’ll check it and provide you the best possible solution for it.
Best Regards.
Sure. This is the single post link where date is correctly translated (Dic = Diciembre): https://www.planactivaweb.es/demoweb/uncategorized/hello-world/. And here the single event where date is English (Jan should be Ene (Enero)) https://www.planactivaweb.es/demoweb/evento/prueba-evento/. Screenshots https://snipboard.io/Vrgu23.jpg and https://snipboard.io/iLXtYH.jpg
Hello,
Sorry to say that but you can not translate these, because these are not coming from Theme, We have used WordPress default functions for getting Date/Month/Year for single Event as showing in this screenshot: https://ibb.co/hFW8WpD
You have to change it by Customizing the WordPress and Theme Core files.
Best Regards.
Hi, Kindly do needful for this porto theme compatibility with latest version of wo commarce as below screenshot. https://prnt.sc/qr8ecx
Thanks. Regards, Apurba. A,
Hello,
Yes, The latest WooCommerce plugin update 3.9.0 has done a couple of Theme templated outdated and we already noticed that we are working on the new Theme update in which we will update those templates as well. So please be patience till that and go with it for a while till the new Theme update will release, It will not harm your site.
Best Regards.
please update all features in your theme so we can easily handle the site. thanks
Hello,
Regarding Theme update: Please be patience for the new upcoming update of the Theme, we are working on it and it will be the major Theme update in which we will solve many of the issues and also adding some new features as well that is the reason it is taking the time.
Best Regards.
When next update available of WPBakery Page Builder and revelution slider You have version 6.0.5 installed. Update to 6.1. thanks
Hello,
You can download the very latest WP Bakery plugin from this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And we are working on the new Theme update and soon you will find the new update as well please be patience till that.
Best Regards.
When is the next update available? I am getting a message: WPBakery Page Builder You have version 6.0.5 installed. Update to 6.1. thanks
Hello,
You can download the very latest WP Bakery plugin from this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And we are working on the new Theme update and soon you will find the new update as well please be patience till that.
Best Regards.
I have deactivated the current wp bakery plugin and attempted to upload the zip file provided, however I get an error:
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please can you advise why this is not working?
Hello,
Please contact us via our support system with your site WP Admin Login details so that we will check and Install the latest plugin for you on your site.
Best Regards.
child theme is broken. when i install child theme the plugin didn’t install. when i revert to parent theme styling of website is disturbed. import data is not proerly import.what can i do?
Hello,
This is not the Theme issue but your site SSL certificate issue, Please Install and Activate this plugin on your site:
https://wordpress.org/plugins/really-simple-ssl/
I am sure it will solve your issue.
And regarding Child Theme: Please go to Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho
Best Regards.
Hello,
Those Categories are coming from the Product Categories Widget from Woo Category Sidebar, Please read and follow the instructions written in the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052832--16-how-to-configure-shop-page-sidebar-and-configure-the-widgets-inside-it-
Best Regards.
Hi the link above is direct me to the page where i suppose to login but i only can sign up and create an account. see screenshot: http://prntscr.com/qxw2z6
Hello,
You have to create an account first and then Login into the support system for reading the FAQ’s and if you are facing any difficulty in creating an account on our support system then please sahre your product purchase code and this comment link via our email newsmartwave@gmail.com so that we will check and create the support account for you.
Best Regards.
ok tnx i wil send you my puchase code by this emailaddress. tnx
Most Welcome!!! 
i have read the article and made the changes. Tnx
Sound’s Good!!...
Most Welcome!!
why don’t update js composer+wishlist? it is about 2months.
Hello,
You can download the very latest WP Bakery plugin from this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And regarding Wishlist, Please be patience for the new upcoming update of the Theme, we are working on it and it will be the major Theme update in which we will solve many of the issues and also adding some new features as well that is the reason it is taking the time.
Best Regards.
add ajax “search by title” like “search tag”
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Best Regards.
Hello,
1. Please read and follow the instructions written in the below-given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing
https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high
2. 3. Sorry to say that but this is not possible, This requires Customization.
Best Regards.
We have purchased the plugin and added the license code but when we try to add a listing to our directory it says we need to enter our license key and redirects us to wordpress dashboard
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.
Best Regards.
Hi, thanks we already did but haven’t received a reply
sorted now
Sound’s Good!!!
Mega menu problem: Hello, please see this menu i made in Magento. Now we are migrating to WooCommerce and the (same) images are showing not good. Can you help me with this? Magento: https://prnt.sc/qr596o WooCommerce: https://prnt.sc/qr59rj
Here is the link to our testsite: http://www.xylo.webwinkelvisietest.nl/
For the menu i have select these optioins: https://prnt.sc/qr67ql
Hello,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.mega-menu>li.menu-item.wide .popup>.inner>ul.sub-menu>li.menu-item>a {
opacity: 0 !important;
}
Best Regards.
Hi, that does’n solve the problem exactly. Now the images are still not fit it the that erea and the titles of the categories are lost: https://prnt.sc/qr6qxl
Hello,
I am sorry I thought you want to remove those titles that is why I provided you the last Custom CSS code, If you want those titles back, just simply remove the last given code from Theme Options >> Skin >> Custom CSS.
And regarding same size Images, you have to set those using Custom CSS as there is no Option in the Theme for it.
Best Regards.
After upgraded the theme. I recently receive below error everytime I try to edit the page:
DataTables warning: table id=user-list – Ajax error. For more information about this error, please see https://datatables.net/tn/7
Kindly assist.
Hello,
Can you please make sure that you are using the very latest version of the WordPress and Plugins and also your hosting requirements must mett the latest Theme minimum requirements. If still you will finds the issue then please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
please help me! i want to use porto for an another web site but ican’t use the same purchasecode … how can i solve this probleme
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
How many times can I use the code? because I already use it for two sites and want to use it for the third time does it influence other sites?
Hello,
You can only use the single License for single site/domain only, This is envato policy you may wish to confirm from Envato as well, and if Envato finds illegal usage of the license, means used on multiple site, then Envato will take action against those sites.
Best Regards.
but you reset my purchase code so i use licence legally , no?
Hello,
I reset your code just because you can use it on Test site first for testing or creating the site and then when you migrate the final site on final domain then you have to apply that license to it and will not reset the license. Purchase the new License for new site/doamin.
Is it make sense now?
Thanks.
Do you have any templates or Demos in the Porto theme using web design 3.0? See examples here: https://www.pinterest.com/nicepagecom/web-design-20-vs-30/ Thanks
Hello,
You can check all our latest design Demo’s here:
https://www.portotheme.com/wordpress/porto_landing/
Best Regards.
May I get any Discount to buy this Theme ?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but there is no Discount on Theme, for now, you have to purchase the Theme at its regular price.
Best Regards.
Hello , I want to purchase this theme do you have documentation can I see before purchasing.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Please check the Theme Documentation here:
https://www.portotheme.com/wordpress/porto/documentation/
Please check the Support Video’s here:
https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber
Please check the Live Demo’s here:
https://www.portotheme.com/wordpress/porto_landing/
Best Regards.
can be these aligned in single row ?
Hello,
I am not able to understand your query, Can you please explain it more clearly if possible with the help of screenshots for my better understanding.
Best Regards.
