192 comments found.
the package cannot be installed. the theme is missing style.css style sheet.
Theme Installation failed.
(I am getting this error when I am trying to install my theme on wordpress, Kindly tell me on how to resolve this issue.)
Thanks for using Pixi theme,
Please make sure that the zip file you are uploading is NOT the first file you got from themeforest but instead the Pixi.zip file that inside the package you download.
Best regards
i have designed my website using this theme but i am facing issue portfolio grid not working properly in mobile
if i open the website on mobile all image collapse together but if i reload then its work fine
means every first time i open website in mobile i am facing this issue
Hi,
Thanks for using Ruya theme 
please send me via our email support@motivoweb.com your login credentials ( Link to your site, WordPress Admin username / password ) .so we can take a closer look ! Thanks.
Best regards
some issue with your theme my website is being hack two time i need to reinstall all the setting again and again.really bad experience with you guys reallysame.
First of all, I’m so sorry for your problem but we sure that no is issue with our theme. Please scan your site using Wordfence Plugin and Keeping WordPress Updated and Move WordPress Site to SSL/HTTPS
https://www.wpbeginner.com/wordpress-security/ Or you need contact your hosting provide to fix your website and ensure that your site is safe to use again.Thank you!Best regards
i had used this theme for our website. but its hacked by a hacker can you tell us what is the issue in code
Thanks for use Pixi theme,
You can rest assured that the quality of the pixi theme is high, and tested by Envato team. you could do is take some basic security measures: Keep your site updated . Speak To Your Webhost. Removing Inactive Items. Disable All of your plugins. Install Wordfence and run full scan at maximum suspicious settings. kindly read this articles: https://www.wpbeginner.com/wordpress-security/ https://sucuri.net/guides/how-to-clean-hacked-wordpress/Thank you! Best regards
Hello! Product type is not available in backend. Any recommendation ? Disable plugins and updates, all this have been done, but still no results. Thanks !
Hi, Thanks for use Pixi theme. please send me via our email support@motivoweb.com your login credentials.so we can take a closer look and We will be glad if you attach some screenshots to your issue. ! Thanks. Best regards
I really like your theme. I do have one issue with “The Events” plugin. It currently displays the calendar/events in a FULL page and I’m not able to go into edit mode to fix it with WPbakery editor. Can you help? Thanks.
Hi, Thanks for using Pixi theme, please send me via our email support@motivoweb.com Link to your site.so we can take a closer look and a screenshot would be helpful! Thanks. Best regards
new update wp 5.3? thanks
Hi, you can update Wordpress to last version 5.3 without any problem with Pixi , also we’re trying to publish a new update from Pixi. Please stay tuned!
Hey,
Really like your pixi theme!!
On the blog page i cant see the widgets i added on the widgets page on the WordPress dashboard (Blog left sidebar, Blog right sidebar)
This is one page for example: https://ritribes.com/5-key-tips-for-managing-criticism-and-negative-comments-online/Its super important to me to solve it
please help me ASAP
Hi, Thanks for your use Pixi theme.
Please select eft sidebar or right sidebar from Appearance -> Blog -> single post -> select layout https://prnt.sc/py9wh9Thank you!
Best regards
Hi, I recently started to receiving a warning regarding the google maps element from the theme.
I have added a google map on my contact page, and there is an error that says “Google Maps JavaScript API warning: SensorNotRequired”. How can I remove that error?
Thanks!
Hi tonybrookstone,
you need to input your API key into the map element. https://prnt.sc/pwmiy1 https://developers.google.com/maps/documentation/javascript/get-api-keyThank you! Best regards
I ran into another question – regarding Menus.
Can I achieve a submenu of type “2 column dropdown” where I can control the location of elements in the 2 columns, left and right? E.g.
Submenu +Column-L ++Column-L-1 ++Column-L-2 +Column-R ++Column-R-1 ++Column-R-2
When I tested this, in the Menu editor, the level 3 elements disappeared. And if I just add level 2 elements, they are “poured out” over both columns.
Hi marborelius,
Thanks for use Pixi theme,
You can change submenu column from Submenu type option, and change the menu direction from DropDown Type option. https://prnt.sc/pvx7iiIf you have any more question please do not hesitate to contact us, and We will be glad if you attach some screenshots to your issue. Best regards
Thank you!
Hi, your theme provides a huge amount of features and flexibility. Thanks! I have just one question so far:
Is it possible to disable the Sidepanel completely?
Best regards, Mikael
Thanks for use Pixi theme,
Thanks for you words 
If you have any more question please do not hesitate to contact us via our email support@motivoweb.com
Please don’t forget rate my theme 5 stars from here http://themeforest.net/downloads it’s help me 
Thank you! Best regards
Hi Motivoweb, I’m thinking of purchasing the theme. I have a question: In business-home-1 – when I change the background image on the home page, can I still keep the animated dots? which has the same in business-home-2 (count-down section and schedule). 1. Is the “animated dots” and “moving tiny shapes” part of the section separator set up? 2. can I change the background img and or bg color but keep the animation? THANKS!
Hi, Thanks for your interested Pixi theme.
Yes, you can add canvas option (animated dots & animated shapes) to any row in page with any background color or image. https://prnt.sc/pufzjs Best Regards !Hello!
I created a page for the site portfolio following the documentation and it worked well.
I have questions regarding the portfolio item details page and the portfolio category page.
1) Is it possible for the category page and item detail to have the same header as this page? https://assets.rgsoft.com.br/portfolio/2) Can I change the slug “project-type”?
I did not find these options in the documentation.
Greetings, Ivan
Hi, Thanks for your use Pixi theme
- you can change titlebar in category page ( Archive ) from Appearance -> Theme options -> title bar -> post -> Archive Titlebar Background https://prnt.sc/psha3f https://prnt.sc/psh8rc – you can edit or add portfolio categories from portfolio -> Portfolio Categories https://prnt.sc/pshasa- If the problem still exists even after that please send me via our email support@motivoweb.com We will be glad if you attach some screenshots to your issue.
Best regards
I’m having trouble with the embedded vimeo player on several of my pages. These pages are displayed using the Portfolio feature with an external link, linked to a normal pixi wordpress page.
The problem only happens in Safari, and what happens is when you put the player full-screen several of the page elements (the wave design element, the navigation menu, and some of the page text) shows up on top of the fullscreen player.
I have added custom CSS to change the z-index of the wave to 0, and the content as well but I can’t seem to get the menu to disappear behind the player. When I decrease the z-index it also disappears from the page.
I do not have this problem on some of my pages, only on certain ones.
https://leapforward.us/alchemy/ has this problem https://leapforward.us/community-one-on-one/ does notThe vimeo player is embedded using the exact same iframe code, and the only difference is the video number. Swapping the videos does not change anything … the different video plays correctly fullscreen on the first link and the second one munges the z-index.
Appreciate your help!
Hi, Thanks for your use Pixi theme.
Can you please point me in a right direction (a screenshot would be helpful) and I believe we’ll find a way to solve that issue. Best regards
Sure,
How do I give you a screenshot? This form does not seem to allow attachments.
please contact us via our email support@motivoweb.com, Happy to serve you 
Thanks for use Pixi theme, You are welcome any time 
Best regards
It appears that the theme has Slider Revolution 6.0.7 running. When I try to do anything with the slider it keeps redirecting me back to the Overview page and tells me plugin is not registered. How do I edit slider?
Hi, Thanks for use Pixi theme,
when you purchased Pixi theme you don’t need license key. Because we’ve purchase Visual Composer and Slider Revolution Extend license and you can use it when use pixi theme without registering. Thank you!
Best regards
How can i get separate the products in categories each one in separate page?
Hello, kindly explain what do you mean as we do not understand. We will be glad if you send us via our email support@motivoweb.com attach some screenshots to your issue. Thanks. Best regards
How to i set up the menu bar for the product page?
Because on the product page i got no menu .
Hi,
Thanks for use Pixi theme 
please send me via our email support@motivoweb.com your Link to your site, so we can take a closer look ! Thanks.
Best regards
Hi,
How can I make the social media icons on the main menu open in new tabs rather than opening on the same page?
thanks!
Hi , Thanks for use Pixi theme
Unfortunately, there is no option to do that, but we’ll consider add this issue in the next update. Please replace (template-functions.php) file in theme file -> framework -> template-functions.php with this file shorturl.at/fiDMU
Thanks, Best regards
Regards, I wanted to know if you can modify the black background of the SidePanel Header in PIXI 1.0.2 and how I can do it, because I know how to change the content on the WIdget, but I couldn’t find how to change the background color. I await your kind response. Greetings.
Hi, Thanks for use Pixi theme,
Unfortunately, there isn’t option to change sidepanel background color, Otherwise you could add custom css to change this color from Appearance -> Customize -> Additional CSS. .sidepanel { background-color: #222; }
- Also you could edit widgets from Appearance -> widgets -> Sidepanel Header. https://prnt.sc/p1000tThank you! Best regards