254 comments found.
And two more questions: is it possible to add shipping costs to the cart (i.e. is it a feature of Woocommerce?); is it possible to change the color of evidence (i.e. green rather than red?). Many thanks again!
Yes, exactly, my theme base on WooCommerce so can add shipping cost. Yes, it can change color. Thanks
Hi, some presale questions. 1. How many pages should be added to the main menu? Is it possible to insert second level menu, and third level menu too? 2. I need to create the page Series-Title series: is it possible to add the Accordion Our client/Our team for the Scientific board, and add more then 10 books? 3. I’m terrorised about the hours I will need to customise the home page slider: is it very difficult? 4. Which are the feature for My account page (former orders, tracking, coupons…)? 5. Is it possible to show a preview of the book, or download a PDF with some pages sample? 6. Is it possible to show more than a book per page (not in the shop obviously)? 7. Can you share some background images (i.e. feathers or other stuff of this sort)? Many thanks in advance!
Hi, thanks for your interest my theme. I replied via email to you, please check inbox. Thanks
Hi, you were very kind, but in my inbox I only found the link to your upper answer, and no feedback to my questions. Thanks again for your time
I saw you purchased my theme. Any issue with it, pls go to my help desk https://sp.g5plus.net for further support. Our support team alwasy there to help. Thanks
Reduce the price as USD is high compare to all other currencies
Hi, sorry but i don’t understand your mean. Do you want promotion? Or other….
yes. looking for discount . are you able to do 50% off . i am ready for buy
But i can’t create promotion code on ThemeForest. It haven’t got this feature. Sorry very much.
You can request to envato to give offer to client . I had contacted envato
Sorry once but i can’t discount at this time. Thanks
HI, I have a presale question please : does the theme support arabic language ? and does it also support point system ?
Hi, thanks for your interest my theme. Unfortunately, my theme doesn’t support arabic language at this time. With support point system, can you explain more? I don’t understand your mean. Thanks
Is this Fully Responsible ? Any link to try before buy? do you offer any promo code ?
Hi, thanks for your interest my theme. Yes, it fully response. You can open: https://auteur.g5plus.net/ then view one of demo: http://prntscr.com/ra2v5j Any questions, let me know. Thanks
Hi, I’d like to update to last version 2.7. But the link of the documentation you gave in some comments http://support.g5plus.net/knowledge-base/how-to-update-to-lastest-version/ redirects me to https://sp.g5plus.net/. Where can i find documentation for update please ? Thanks
Hi, sorry for any inconvenience. We moved support system to new and we re-building content for that, so some links can’t access in this period, sorry once and hope you sympathy with us. You can create topic on my new system help desk at: https://sp.g5plus.net for further support. That is our trust link, don’t worry. Thanks
Don’t buy themes from this author. The support sucks, the author pretends that is dumb and doesn’t solve the problems of the themes. Keep saying that the theme has no problems and It doesn’t work. I lost 3 months trying to solve with them a problem on the plugin called Megatron Framework and I had 0 support. I sent a vídeo showing the theme errors and he still said that could not see the error. The worst author I ever bought from.
Please bought it and rate with your experience. Thanks
HI, I have a presale question please : On product single page, is it possible to show page-title section ? Thanks
Thanks for your question. Yes, it can show normal on product single page. Any questions, feel free let me know. Thanks
Awesome thanks. Another question, always on product single page, is it possible to show more metas like number of pages, and book format ? (same display as authors / categories / ISBN) ?
Of course, you can add many as you want, here: http://prntscr.com/r4w544 Thanks
Thanks a lot, that’s perfect ^^
No problem bro and hope you buy it. Any questions, let me know here.
My client already bought your theme by himself 
Glad to hear that and thank you very much.
Hi there, I´ve got a pre-sale question: Is it possible to insert more than two pictures on the product page? Thanks, Tobias
Thanks for your interest my theme. Yes, you just disable my plugin: http://prntscr.com/r4fn40 then your product will use as WooCommerce, look like: http://prntscr.com/r4fm6e Any questions, feel free let me know. Thanks
Hi there, I´ve got a problem. I deactivated the Book Previewer for Woocommerce. But how can I add more than ONE picture? I can only define ONE picture as the product picture (but I need up to five). Thanks.
This does NOT do the trick by the way: https://prnt.sc/natdy6
Please edit your product then add images to here: http://prntscr.com/s31dlu , you will get display look like: http://prntscr.com/s31eyi Thanks
Thanks for the fast reply. Another question: On the Authors Page – how can I get rid of the citation? If I leave the input field blank it still shows ” ” on the page.
On https://auteur.g5plus.net/product-author/chai-iam/ you want remove (1) or (2) or both: http://prntscr.com/s35vn2 ?
Just (1)
1. Edit Author: http://prntscr.com/s36zut 2. Remove content: http://prntscr.com/s37073
As I said, then it still shows these charakters: ” ” on the page.
Send link here to check?
This is what I mean: http://dieprivaten.eu/product-author/catrin-welz/
Do you see the ”” between the name of the author and the description? These I don´t want.
I saw it, i will remove/fix it on my theme on next version. Please wait for update. In case you want faster, go to my help desk at https://sp.g5plus.net create topic and leave your account WordPress(admin role) there. Let me know here, i will update immediately. Thanks
Hi there, it´s okay if it will be there in a couple of weeks. Another question (sorry): I´, struggeling with the integrated WooCommerce part. At the Cart page, when I click proceed I land at …//woocommerce-placeholder/ instead of the page where the customer can fill in the details like the delivery address etc. And: Where (in the backend) could I edit this page (or better: All of the checkout pages)? Thanks!
You should create topic on my help desk because i need your account to check directly which can’t publish here. That is faster for us. Thanks
How can I do this? Thanks.
Go to my help desk at https://sp.g5plus.net , use your purchase code to create tooic there. Thanks
I have a pre-sale question: Does the Auteur theme include page templates for the Upcoming Events page and the event page “Books with Burke” as shown in the “Your books are put in the spotlight” section? I did not see them as I was scrolling through the live demos.
Thanks for your interest my theme. Do you want link Event page to book detail page? If yes, you can create an event then put it to book content detail. And please explain more “Your books are put in the spotlight”, i don’t understand your mean. I will find a solution for you. Thanks
Hi there, I have some pre-sale questions. For the Auteur theme does the regular one time purchase license include the accordions and button features? Is an annual subscription required for those features? Thank you
Hi, thanks for your interest in the theme. If you purchase the theme, the theme will include all features of the theme (many features as the accordions and button features) and you only buy once and use lifetime. Thanks and best regards!!
Hello,
- How can the “Product tab” show 6 categories (now is limited to 4)
Look at “PEOPLE’S CHOICE”
https://auteur.g5plus.net/home-book-store/
- Or how can the “Products” can show 6 categories (now is limited to 4)
Look at “Our Newest Arrivals”
https://auteur.g5plus.net/home-book-store/
Thank you for your help
the point is to show 6 visible categories, not in “View more”
Hi, Please go to “Edit page”: https://prnt.sc/qwmbty and edit 6 products in large devices of Responsive tab in the shortcode: https://prnt.sc/qwmdjj Let us know in a new ticket: https://sp.g5plus.net/ if you have some more questions related to the theme. Thanks and best regards!!
Hello, my question is how can “Products from visual composer” show “6 visible categories”.
check image https://snipboard.io/bPrUNC.jpg
Currently if i have 6 product categories, visible categories are only 4 and the rest of them are in “View more” – >. I want to show 6 product categories, visible at all times.
Thank you
Hi, please create the ticket in support site: https://sp.g5plus.net/ so that we will can send the guide clearly. Thanks and best regards!!
Hi there. When I use one of the homepage styles I cannot get the nav bar/logo to appear at the top. How do I make this work?
You should give me your url website to check, that is easier for me. Please go to https://sp.g5plus.net for further support. That is faster response. Thanks
I purchased the theme. When I am putting the blog layout as grid or masonary, it’s showing the sidebar in blog listing page. But I only want the sidebar in single-blog page. How can I do it? In event listing and single-event page sidebar working fine.
You can setting here: http://prntscr.com/qr29mk to setting archieve blog. By the way: when you want one page look like difference other, you can create a Preset, then apply for this page, other doesn’t. Please go to my help desk at https://sp.g5plus.net for faster support. Thanks
Hey there
I’m using this theme for one of my client. Now i’m facing 2 little problem. I coudn’t find any solution about it.
Problem 1- When i go to shop page or any other product category, product are showing perfectly, when i hover it at right top some extra buttons or feature’s appear like compare, quick view and “Select option” is one of them. I want to add “Add to cart” button. I tried to add it from Theme Option woocommerce area. I checked the option where it says “Add to cart button” turn on. But it’s actually turning into “Select Option” Not showing any option for add to card. When i uncheck add to cart button, “Select option” does not show. when i check add to cart button again It display “Select Option” (I want to display add to cart button with others)
Problem 2- I think, Auteur theme provide 2 type of single product layout. Both layout are working but for only texts and other things except “Images” For example, i set a layout where product more images should display at bottom of the main image one by one inline in small size. Or it should display more images for another layout at left side of the main image. But it’s not showing like this. (I also want to change product image layout as it showing on layout icon. “Icon is available on single product layout settings area”)
I hope you understand what i want to say. Thanks, Arefin
Hi, thanks for your information. Please go to my help desk https://sp.g5plus.net for further support. If you want support here, please comment with account bought my theme. Thanks
Hi, My website developed with this theme is very slow.. It takes minimum 25 to 30 seconds to open up.. Please suggest me to make the website open quick…
Hi, sorry for replied quite too late at the weekend. Please go to my help desk at https://sp.g5plus.net then leave your account WordPress(admin role) there. I will check and let you know. Or read more here: http://support.g5plus.net/knowledge-base/how-to-speed-for-a-website/ Thanks
Hello. This is a pre purchase question. I am interested in the Book store homepage of your template and I would need a better search (not only on products but also on authors). Is there a plugin that might improve it? Thanks if you can answer, f
Hi, if you buy it and request us on help desk to do that, we can do it for you. Any questions, feel free let me know. Thanks
Oh thanks for answering! Any plugin? or do you think there’s one more suitable? And how much will it cost you working on it?
Sorry for replied quite too late at the weekend. I will charge you $30 for this. Thanks
When working with the author page, how do you change the large black and white photo of the male author to one of your choosing? I am able to adapt everything else except that photo.
You can change image by do follow: 1. http://prntscr.com/qdfnoh 2. http://prntscr.com/qdfnx4 Hope help you. Thanks
interested in a book preview of the first chapter. What do you recommend?
Hi, thanks for your purchased my theme, but i don’t understand your mean. Can you explain more?
Looking for a way for someone to click on a link to read the first chapter.
My theme alreay have it, here: https://auteur.g5plus.net/product/a-poem-for-every-night/ and here: http://prntscr.com/qcco4y Do you want to setup it but don’t know how? Please go to my help desk at https://sp.g5plus.net/ for further support. Our support team there to help you. Don’t worry. Thanks
