Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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It seems that with the last update Flatsome has some issues with the Sale Bubble % Formatting feature, many many products now show a 100% discount percentage even if the final price is correctely discounted. Is there any way to fix this?

how to remove upsell product title, price and wishlist icon? my goals is only show product thumbnails at upsell section

Amazing Theme :)

Thank you :)

Hello,

I use Flatsome as a theme on my webshop. But we’re having a problem with the product filter within the theme.

Problem: https://ibb.co/k3RFY5t

Is this a common issue? Is there anything I can do about it?

Hi,

It’s a Woocommerce issue, not Flatsome. Please take a look at this link for more information.

Hi,

items disappear while editing the homepage with UX Builder.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi – how do I translate “All” in the search category header? :)

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, I am unable to give white background color for primary buttons when hovered. I’m able to give to other buttons, but primary buttons get a gray background when hovered even though I ask white as background.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Yes, I did but no answer yet. I have no idea how gray colors gets visible on hover.

hi sir, please give me solution of this problem. when i make products, after i click on that prodcut , this text is coming.. i don’t understand. please give me solution .

( Create a custom product layout by using the UX Builder. You need to select a Block as custom product layout and then open it in the UX Builder from the product page.)

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello! I would like to ask about the possibility of adding a word before the username when we activate ” Use username as label ” in the heeder. Thanks

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi

1. FYI. The latest Flatsome update of 24. January is causing problems. It makes the card icons in the Stripe checkout become enormous. Removing the update changes it back.

2. I do not have a full path in breadcrumbs on the Woo product pages anymore. It is HOME/product in stead of HOME/Shop/Category/product. I am not sure when this happened. Even if my support has ended, can you please give a few pointers on where to find the correct information on how to fix it?

Kind Regards Poul

Hi,

1. We haven’t received any reports in this regard so far. Also, the icons are displayed fine on our end. Can you submit a support ticket here?

2. Please check the SEO plugin breadcrumb settings if you have one.

I have a problem after updating to the lastest version of flatsome. Image Slider has blank space under it. Here is the screenshot: https://ibb.co/rHRd1Hh Normally, it should be like this: https://ibb.co/WPGhX9S I have tried testing with Lazy Load disabled, and it shows correctly. If i enable Lazy Load again, then the bug appear.

Hi,

Can you submit a support ticket here?

Hello, i really love flatsome but i have a little problem how to fill the image fullsize in the icon box i created ? see https://www.mupload.nl/img/rn7x5gb.png

Hi,

Can you submit a support ticket here?

Hello, How to show portfolio category description on the front end. Thanks

Hi,

Can you submit a support ticket here?

please new youtube link not preview https://imgbbb.com/image/LQcdEU

Hi,

Please read the description right below the Youtube URL input area in UX Builder.

of course i read but do not preview screen

Can you submit a support ticket here?

hello my link for download new version don’t working

Hi,

You can download the latest version of Flatsome from the Downloads section of your ThemeForest account. Please take a look at this guide to check the alternative ways of updating the theme.

Can I create a preset / template of one of my homepage layout in flatsome?

Hi,

Saving created page layouts via UX Builder feature has not been included yet. But it’s planned and will be integrated in one of the major releases.

How do I add a font from Google Fonts that is not listed in the typography list? I’m trying to add DM Sans

Hi,

Google Font list of Flatsome will be updated in v3.11. Also this doc might be helpful if you have some coding skills.

I have one more question for you. How quickly do you answer technical support questions during the paid period?Because here I asked you an additional question about Polylang and test period and I am waiting for an answer within 7 days. Is this the norm?

Hi,

Support tickets are answered within 48 hours on business days. Answers may be a little delay on weekends and public holidays.

Social login works fine when done on the lightbox login popup, but when the login is made on the woocommerce checkout page, we get a 404 error because the redirection URL is repeated (after logging in, the user is redirected to “https://’MYSITE’.com/checkout/https:/’MYSITE’.com/checkout/”). How can I fix it? I saw someone asking me the same question five months ago. How do I solve it?

I think a lot of people who bought this theme by the simple coding mistake of your company will have the same bad experience as me. How can you say that you upgraded without fixing these basic bugs? for 30 minutes After looking at the problem, I found your simple coding mistake. I hope you’ll modify and distribute it in the next version. It is courtesy to the customer who paid for the purchase. There is a very simple coding mistake.

Hi,

We’ll try to include a quick fix in the next minor release (v3.10.4).

Is that possible to submit a ticket here so we can check the problem on your site? Because we can’t replicate the issue on our side.

Hi,

I’m interested in buying this theme. Can I please know, is it possible to add filters by price color or size etc to product category pages.

an example is in this page..

https://lusterblue.lk/product-category/jewellery/silver-jewellery/silver-rings/ Thank you!

Hi,

You can change them via Custom CSS easily.

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