1617 comments found.
The Version 5.30 released today and changelog indicated it added the decimal pricing . I have 5.2 version and the features are already there. All my items price are in 2 decimals.. Can you Clarify how the update will be different as this is not an issue at all in v5.2? thanks. Btw, Great Themes. I highly recommend it.. User Friendly and Clean Theme.. Good Job
Hi,
Thank you for purchasing.
It changed default decimal option from 0 to 1 so if you have already using 2 decimals option then it would be fine.
Gotcha. So it is not needed for me to update then. Thank you so much.. This is really a great theme.. Highly recommended it.. Very User Friendly and clean theme.. great job
You are welcome 
Btw, Could you help us rate for the theme please?
Hi, it looks a good job 
. can i have a wp-admin demo link please to see it
Hi,
Thank you for interesting.
Really sorry our demo admin is not available publicly.
Hi
What setting do i need to change to stop menu prices rounding up. I need to show them with 2 decimals.
Thanks in advance
Hi,
Thank you for purchasing.
We will release the update for this very soon. Thank you for your patience.
Hi, I have updated the theme and still no decimals, is there a setting to enable this?
Found it, thank you for the quick resolution
Ok glad you got it sorted!
Hello,
As you can see on http://gallonegro.es/ we have an sticky anchor menu, and when you click at one secction, doesn´t show centred and the titles are cover with the menú. If I add more space betwen secctión to fix it, on mobile devices show a big white spaces and does not looks good.
Can you help me with this? Thank you
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Please find some screenshots on http://gallonegro.es/wp-content/uploads/2020/02/screenshot-1.jpg and http://gallonegro.es/wp-content/uploads/2020/02/screenshots-2.jpg
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
I just sent the accounts by email ThemeGoods
thanks
I would like to change the font Herr Von Muellerhoff
How can i change this?
Thanks
Hi,
Thank you for purchasing.
Could you please provide URL of page you mentioned so I can check it for you please. Thank you for your patience.
Hi,
I am working on my restaurant project website & I was wondering if it is possible to remove the payment option (credit card, paypal -> I want the customer to pay in cash at the restaurant) and remove some element on the checkout form ? Also, is it possible to remove some blocs on the home page etc. ? And disable the login option & coupon one.
Thanks in advance for your response.
Regards,
Hi,
Thank you for interesting.
Yes you can remove online payment options and you can also add/remove blocks contents on each page including homepage.
Good afternoon. A few days ago I migrated my saboryaroma.cl website to a new hosting. The problem is that now the reservations do not reach my mail. For what is this? Thank you
Please login with your purchased account so we can continue providing support for you.
Hi, I have a really large gap or space at the top of every page (above the logo). I would like to remove all of it. Do I need to edit the css file or is there somewhere in the custom settings that I can change the spacing? Please give me exact details as I am not a programmer. The site is www.carsonsdirect.com
Hi,
Thank you for purchasing.
Could you please go to Appearance > Customize > Additional CSS and add below code.
.logo_container {
margin-top: 20px;
}
thanks. worked perfectly!
Hi! Is it safe to to switch to PHP 7.4 on your theme? Regards!
Hi,
Thank you for purchasing.
Yes it should be working fine with PHP 7.4
Hi! Thank you for your answer. It’s good to know! Regards!
When viewing the website in mobile mode:
I scroll down the page and hit the mobile header menu button and the menu pops out on the side. But I lose my position on the page. When I hit the menu button again to go back to the page, my page position is now at the very top.
I have never seed this before on a theme. usually when you click the menu button and open the menu on the side, your position on the page (wherever it is) is returned to when exiting the menu.
How can I fix this?
Hi,
Thank you for purchasing.
We will look for the solution for this mobile menu and will release the update soon. Thank you for your patience.
Thanks. Do you have an ETA? I have to have a theme ready for a client very soon. So I need to know if I should use another theme for this project and then save yours for later.
Thank you.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so I can try to find workaround for you.
Then please let me know ticket ID so I can help you quicker.
which page builder does this theme use ? i want to know the name
Hi,
Thank you for interesting.
We are using our own in-house drag&drop page builder for this theme,
Hello, how can I hide the words “no comment” and “read more” in a blog archive page?
Hi,
Thank you for purchasing.
Could you please provide URL of page you want to make change please.
This is the link -> http://www.webstyle.it/demo/index.php/blog/
.post_info_comment, .post_readmore {
display: none;
}
Hi there. My purchase code is not working. I’ve tried to contact you via support but my code has expired? I just need the code to work. I don’t see why I need to purchase additional support for this?
Hi,
Thank you for purchasing.
What code do you want please? Could you please provide additional information.
Hi. Thanks for the prompt reply. My purchase code has expired. I used this theme for an old website which has since been deleted. Now the purchase code no longer works when I reinstall the theme.
When you install theme, you have to enter your Envato access token to activate theme and it’s not purchase code. Please follow detailed instruction about how to get your Envato access token from theme activation page within your WordPress Dashboard.
Thanks for this. That is what I mean. The token is not working. I get this error:
“We can’t find your purchase of Grand Restaurant theme. Please make sure you enter correct Envato Token. If you are sure you enter correct one. Please open a ticket to us so our support staff can help you. Thank you very much.”
My apologies. I missed the link below to setup the token. Sorted thanks.
No problem Please let us know if you still have the issue. We are happy to help.
Great theme!! one question: why all prices are rounded up? how to make them show up in MENU as they are typed up e.g. 3.95 (not 4.00) Thanks
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
Dear ThemeGoods team, I am currently adjusting your theme and quite happy. However, I failed to find the settings for the reservation button and form. I want to localize the language into German. Can you let me know how I can performe the changes? Many thanks, Christian
Hi,
Thank you for purchasing.
You can translate theme and plugin strings using LocoTranslate plugin here https://wordpress.org/plugins/loco-translate/
HI i’m trying to TRANSLaTE the reservation block but after create it_IT.po and it_IT.mo the languages don’t change. Why???
Hi,
Thank you for purchasing.
Could you please try to translate theme’s strings using LocoTranslate plugin here https://wordpress.org/plugins/loco-translate/
Hello good morning, we hemsoc ompired the template, but we cannot install the demo, because it does not say that the license is not valid , we need help please
Hi,
Thank you for purchasing and really sorry for the issue you have.
Could you please provide WordPress account and let us know which demo you want to install here https://themeforest.net/user/ThemeGoods
We will install demo contents for you. Thank you for your patience.
Hello good morning, I appreciate your response, but we want to put the demo that we see better, and be able to put the code and that everything works well, we have bought the template, and we cannot put the purchase code. We want to be able to do the demo upload, thank you very much
After communicate via private email. We are glad you could solve the issue from our suggestion
Hello I can not download the slider plugin on this link: http://themes.themegoods2.com/grandrestaurant_doc/import-demo-revolution-sliders/
where can I download it?
I have founded it, it will be installed after activating plugin…
Thank you for purchasing and glad you got it sorted!
Hi, The side menu on mobile does not collapse by itself when any option is clicked. What could be broken? Please see https://rawnov19.stonemenswear.ca/
Hi,
Thank you for purchasing.
I can open and close mobile menu without issue. Could you please try to clear browser cache to see if it fixes the issue.
Please see screencast here https://streamable.com/wmig0
Does anyone know how to hide the page title and tagline – but still display the page featured image. There is a tickbox on the edit page but this removes both
I’ve put the below in as additional CSS but the text still displays on mobile devices or non-maximized windows on desktop
Thanks in advance!
page_caption h1, .ppb_title {
font-size: 0px; }
.ppb_title_first { font-size: 0px; }
Hi,
Thank you for purchasing.
Could you please provide URL of page you want to make change please. I will check it for you.
Thanks for your response – it is https://www.lcvrestaurant.co.uk/where-to-find-us/
Could you please go to Appearance > Customize > Additional CSS and add below code.
#page_caption h1, .ppb_title
{
display: none;
}
