3847 comments found.
Hi I like theme very well designed. I have some Pre Sales Query- 1- Is that support only USD or INR currency also? 2- Is there option to show 3 Prices for like for customer ($300) and Travel Agents ($250) and Group Price ($200). 3- Can we Hide Price & Booking System continue with Enquiry form only 4- Can we modify Search option on slider as per our need like ( keyword can be option box as destination name.
Waiting for your soon reply. Thanks Awaneesh Singh
Hi,
First of all, thank you so much for your interest 
.
1. You can change the currency to INR as you wish.
2. Unfortunately, we don’t have such an option like that.
3. Yes, you can setup enquiry form only as you wish.
4. Unfortunately, we don’t provide support for customize, so you need consider to hire a freelancer to do it for your instead.
Pre sale question
Related to your “GoodLayers Page Builder”, once page (or whatever) is created, I can switch to normal WP editor to modify HTML code if I need?
I don’t like too much builder that you can’t see code at all, as I want to have full control on the page I’m working.
Thanks!
Hi,
First of all, Thanks for your interest
Unfortunately not, it can’t be converted to code mode.
Any chance to see the admin area? I don’t mean a video. I would like to test it, before of buying
Hi,
Unfortunately, we don’t have the trial site for this :/
We only have these walkthroughs : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3stwYxIB6Aokpr9bfRQYO73
Thanks, I’ll check this video
Last question: I can disable WooCommerce at all, and leave only “Enquiry” features?
I’m asking, becasue I see a lot of options in the video “Travel Tour V4 – (5) Tour setting options, tour coupon, tour services” that obviously work only for WooCommerce.
If I disable WooCommerce, everything will work fine?
Thanks!
Hi,
I think you have misunderstanding, the tour system work separate with woocommerce, so you don’t need woocommerce plugin to run our tour system and you can setup only enquiry as you wish.
Perfect!
Any ideas? Thank you
Hi,
I checked your site and it’s work well for me.
Screenshot: https://photos.app.goo.gl/UyoPYhZgoRsJx7KD8
Hello there, first of all i love your work, great job. i made our site using travel tour theme, now optimizing the site for SEO but i used the title element for most of the titles on site and there i can choose the font size but not h1 or h2 or so, and that is not working great for SEO as our page is missing the h1 and h2 always .. is there away to make all titles in our site into h1 and h2 or so? or is there something am missing? thanks and looking for your reply have a great day
Hi,
It will require go to: wp-content/themes/traveltour/header/header-title.php file and change all h3 to h1 as you wish, but you need test it after change it.
Thanks for your reply, i did follow and found 2 h3 in the file you mentioned, changed them, but nothing was changed in the site, what we do need isto make all tour titles and title element to be h1 instead of h3 and h4 .. is there another way maybe, thanks in advanced
Hi,
For the title page builder, you can change it to H1 as you wish: https://photos.app.goo.gl/4beyC5YpZZFzq8DWA .
For the tour title, it’s already h1 when I take a look again, could you provide website address so I can check it?
I have some pre-sales questions: 1. Is the theme Gutenberg compatible/optimized? 2. What type of admin reports are included for trips and bookings? 3. What kind of admin reports for customers/users are included? Payment status, etc? 4. Can fields for customer/user profiles be customized? 5. Can reminders be set up for specific conditions? – for example, customer still does not have passport by a certain date 6. Are CSV exports available for Customers, Trip Bookings, etc. 7. Can trips have multiple departure locations? and if so can airlists of departure cities be produced? Thanks
Hi,
First of all, thank you so much for your interest
1. Our theme work with gutenberg in post/page, for other post type create by us, we don’t change it yet, so it will work with default editor.
2. We manage them via transaction order: https://demo.goodlayers.com/traveltour/admin-transaction-page/ .
3. We have an email system to send for them after the booking process. You can try as customer in here: https://demo.goodlayers.com/traveltour/test-the-system/ .
4. Unfortunately, it will requirement customize, so you will need try to do it by your self or you need consider to hire a freelancer to do it for you instead.
5. The reminders will work with time setup only.
6. All the transactions in transaction order will able to import to CSV.
7. You can setup the departure locations with custom booking form and add a field for departure locations.
Is there a way I can test the theme as an admin so I can see what is available to the admin and what the customer/user accounts look like from the admin perspective?
Hi,
Unfortunately, we don’t have admin demo account for test.
Are there screenshots of the customer accounts / users you can send me? My client is going to want to produce reports on customers and I need to see what I’m going to have to do as far as customization. Thanks.
Thank you for your responses. Just a couple of other questions - - Is a child theme included? - Can I “feature” tours on the home page? - Can FAQs be added to a tour? - Can there be extra items or services that can be added to a tour at additional cost?
Hi,
1. Yes, the child theme included.
2. You can feature tour as you wish.
3. You can FAQs in tour details, but you will need add it manual in each tour.
4. You can add an extra service with additional cost.
Hi. Good afternoon. I just bought the Travel tour theme.
I have seen that the default language is English, but I will use this theme in Spain, which is why I would like to know how I can have the menu and the sales options in Spanish, please.
Thank you.
Finally, I have problems saving custom templates, I create a design, and I save it, and I get an error. How can I solve that?
Hello, I have a problem with the payment methods, since the Tourmaster I have activated the payment method of Stripe and Paypal, but when trying to buy, the payment methods do not appear, that is, there is no possibility of choosing any type of payment … it is very rare, because payments are enabled … has this happened to anyone?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I have two questions: 1. We have been using the theme with a specific design and now saw the new demo and love it. Is there a way to change the design to the demo design (header, colours etc) without losing all my content? 2. I can see that on the tour pages, there is a video and gallery link on the header. How can i get that to work? Thank you very much
Hi,
It will require manual setup it, you can create a dev site and import our new demo then check the demo setup and setup it again in your live site.
For the video and gallery, please check my setup here: https://photos.app.goo.gl/s2Fjc2PstFHsrjaD9 .
Thank you. I am actually referring to this: https://demo.goodlayers.com/traveltour/main4/tour/africa-amazing-african-safari/ It has the two buttons in the header for gallery and video… where do i set this up?
Hi,
Please follow my screenshot first, you will see it available after setup it similar to my screenshot.
My theme has stopped working when I click, it doesn’t load anything. It’s as if I didn’t click.
Mi the My theme has stopped working when I click, it doesn’t load anything. It’s as if I didn’t click.
Hi,
Please backup your site before update it. Please update your site with our instruction below:
Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B. Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b.
How to add payment gatway
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Hi i am intresing to buy this theme but before buy it i want to check with you is it possible to coustimize tour list as per my SEO need ĺike i want to put long description on above packages category.
Hi,
First of all, thank you so much for your interest. You can add description in archive tour page.
Hi, Thanks for uour reply, but my issue is can i add description in category page after customize because in SEO i am focus category page..
Hi,
I’m not sure what customize you mentioned, but in our theme option, you will able to put description and show it up in archive page.
Hi. First of all thanks for this great theme.
Will there be any updates to make the theme compatible with PHP 7.4?
Basically, everything works, but when switching the php version from 7.3 to 7.4, sorting in the list of tours does not work correctly (for example, when sorting by price, the list of tours does not always appear)
Hi,
I will check it and inform it to our developer, if it’s a bug, we will add bug fix in future update, thank you so much for your reported.
sorry, my mistake
Hi GoodLayers Team. I have the Tour Package – Wordpress Travel/Tour Theme and interested to have this theme. Is there a procedure how to do this migration? From Tour Package to Travel Tour theme? Also can you help do support migration? I have few questions for Travel Tour theme 1. Does it support lazy loading? 2. On the invoice, can the itinerary be inserted or a file be inserted? 3. How does the map work? 4. Can customize the specific tour details?
Hi,
First of all, thank you for your interest in our theme .
1. Unfortunately, we don’t have a way to migration from tour package to travel tour, it’s work with different framework version, so it’s impossible to do it.
2. The lazy loading will need use third party plugin.
3. Unfortunately, we don’t have an option to add or insert file in invoice.
3. We’re support google map to display it.
4. The tour details can be customize as you wish.
does this theme uses bootstrap 4?
Hi,
We don’t have bootstrap for our theme. We create our own responsive framework.
Cheers!
Nice theme! I’m very happy with it at the moment. Does exist any way of changing reviewers image? It only admits Gravatar profile images. You should include the option to upload custom images when publishing reviews. Thanks and keep on with the good work!
Hi,
Thank you so much for your suggested. We will check and if it not much, we will add it in future but I’m not sure about it.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/ (Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Thank you!
Hi I have your theme from 2018 – Travel Tour Booking WordPress and its awesome. Unfortunately I enter today and try to make a few changes to one page but it doesn’t update the real page. when I refresh the site it remains as it was. Can you please comment what the problem might be?
Hi,
Please backup your site before update it. Please update your site with our instruction below: https://goodlayers.ticksy.com/article/1893 .
Or you can check auto update via my screenshot: https://imgur.com/a/9f1Xz4B. Please make sure you have update all plugins include, screenshot: https://imgur.com/a/sk9T15b.
Thank you!!!! Great theme and great support- You are Fab
Glad it’s work well for you now. Have a nice day!
Hi, I need to: • display 5 types of price: 1 pax, 2 pax, 3 pax, 4 pax, 5 pax, 6 or more on request • edit enquiry form and add fields • insert other contents, but there are no fields, example expert profile, tour intended for, period, meeting point, distance, difficulty level (that I want to appear next language icon list over image), equipment. Can I do all this things? thank you
Hi,
1. You can add any custom package for any pax as you wish.
2. You can add new field for enquiry form, but to edit it require coding customize.
3. If you mean add new content in tour single post, it’s possible, other than that will require customize or not depending the area you want add.
Thank you for your interest by the way .
After title area the are some icons and text, is it customizable? Which data can I insert?
Hi,
You can edit the icon information as you wish.
Can you attach a screenshot of this section, is it built by builder? I need to insert different informations for each tour.
And: if I don’t want “Price Excludes” section, how to disable, is sufficient not insert text? or is built by builder?
Hi,
1. You can change it by follow my step.
Step 1: https://imgur.com/a/NywjqeP .
Step 2: https://imgur.com/a/vMIxCIA .
2. You can remove it out, the right area content use page builder item to create it.
ok, I would like to try it before buy. 24 or 48 hours of test period for admin panel, if it’s possible?
thank you
Hi,
Unfortunately, we don’t have demo admin available.
Hi team, is it possible to add fixed deposit? i really need to enter fixed deposit
Hi,
Unfortunately, currently, deposit only accept as %.
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. if we use option “hide right side out” how we can see the form/booking on page and move it at bottom. Miss this format for tour page.Would be fine have this format. How do it?
Hi,
If you hide it, this mean you don’t want the booking form available and it’s the only option at the moment. We don’t have an option to move it in the bottom. Sorry about that.
Ho.. and create shortcode book system to put where we want? How do it ¿? it´s a mandary. Please give a solution. Php code or something like that.
Hi,
Unfortunately, the booking form don’t have shortcodes, so you will need enable booking form then customize if you want change the position of booking form.
hi. Where is the code line php booking system in xxx template and explain how move it in this template to have it below. Please explain that. And create shortcode booking in next update it´s a mandary and necesary option.
Hi,
For the tour booking form, you can check it in:/plugins/tourmaster/single/tour.php /plugins/tourmaster/single/tour-2.phpUnfortunately, we don’t provide support for customize, so you will need do it by your self instead.
