Discussion on Tour Booking & Travel WordPress Theme - Embark

Discussion on Tour Booking & Travel WordPress Theme - Embark

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It seems that after the Wordpress update the Elementor plugin is not functioning with the Embark theme… Or the problem is between Elementor and Embark theme? I mean you can edit the page but the Elementor front page editor is not working. Do you know the the problem? Will we be notified about the latest theme update?

Hi, we have tested with the very latest of WP and all seems well. Can you please create a ticket for us?

https://themovation.ticksy.com/

Provide us with a URL and access to your site? Please create a private ticket.

Most issue can be resolved just be updating plugins and theme versions. :)

Hi Is there a reason you haven’t updated the theme for a few months?

We are working on an update this week :)

Wanted to but the theme.. but found out that the booking system is not working logically with quantity. booking a slot for 20 persons only counts as 1… simply not good enough

Hey there! Thank you. Can you please create a ticket for us?

https://themovation.ticksy.com/

Hi! I want to buy this template but cannot open it. The page reads “Error establishing a database connection”. Would you help me, please?

Hi there! Thanks. It’s back online. https://demo.themovation.com/embark/

Our server sync was down for a short period. :)

The link doesn’t work ( tap: item details) can You please fix it , I am interested

Thanks! I’m looking right now. Might need to refresh. :)

Try it now.

https://demo.themovation.com/embark/

Hi There, i”ve installed the Theme as supposed, everything is fine im just missing the demo pages for the Walking bridge Demo, could you please elme upload them, thank you

Hi! Thanks. Did you purchase a while ago? Can you please create a ticket? We’ll send you a private link.

But all new templates will be included in the most recent copy of the theme that you can download from your themeforest account.

Hi – I asked this before I think -

I will have a tour that holds max 20 people. When users go to book the can select A Family Package (2 adults + 2 kids) or Individual Adults with qty dropdown.

Now the issue is

If a person books 1 family tour – the spaces are available still shows 19 in the admin calendar when really there where 4 people (2 kids + 2 Adults).

Same if a person purchases 2 Adult tickets (selects 3 in the adult drop down) – again the spaces show 19 instead of 17 available.

And again if a person selects 2 adults + 1 child – this only seems to count as one person and remaining spaces will still be 19…

Seems each booking is counted as just ONE tour irrelevant of how many people are in the booking. I could have 10 families and 20 people in one booking and this one only registers as ONE person (one slot taken).

I now this is a third party plugin – can this be sorted

Another person asked same:

Hey, how can I limit available booking slots according to purchased slots? For example tour has a 10 person capacity, somebody buys 2 person tour ticket and the next customer will buy 10 person ticket = 12 persons for 10 person capacity. Is there any way how to resolve this issue and connect woocommerce data with booking plugin? Thanks

I don’t want the user to have to add one adult to cart and then go back again and add another and so on.

Thank you, Niall

Hi, all of the options are shown here: https://themovation.helpscoutdocs.com/article/211-booked-options-for-multiple-bookings-quantity

Let me know if there is one that you would like clarification on. In that article there are also two other booking systems mentioned that we support, so those are potential options as well.

Is there a way that I achieve the below scenario?

At buy now, is there a way that user prompt to signup, can capture information such as gender, DOB, designation, company, income range etc and save it on the user profile, where admin can see. Is this can be archived with a feature inbuilt in your theme else is there a plugin compatible with this?

Hello! Yes, I believe so because you can checkout via WooCommerce with the add on we bundle for free. Then you can modify Woo Fields to collect the data you need. I haven’t tested but I’m sure that it’s possible. You may need a bit of help setting that up.

You can always contact us for some consulting if you need assistance customizing.

Cheers!

Thanks. How can I contact you via PM/DM, so I can explain more on my senario?

hi can we add customised fields on the signup page, fields such as upload photo, gender, age group etc?

Hi, yes in terms of the booking form, you can add as many custom fields as you’d like. There isn’t an option to upload a photo though. These are the field types: https://share.getcloudapp.com/12u1x8xj

hi, i meant the registration page, where user dont need to key in those fields again on heir next purchase. u mention that it can be done with some other plugin, we have installed ultimate membership but doesnt seem to work

Hey there. So with Booked, the user registers, then next time they don’t need to register again, they just purchase.

We’re using your lovely Embark theme. We’ve been developing a new website using a test subdomain, and now have ported it to our main domain, triptokz.com.

In our DNS settings, we have a CNAME that directs the www subdomain to the main triptokz.com domain.

But when we go to the two different urls, we see two different appearances for the home page. One has sans-serif fonts and the other has serif fonts. It seems that somehow the www.triptokz.com request is missing some part of the CSS?

https://triptokz.com/ = correct sans-serif https://www.triptokz.com/ = incorrect serif font

I wonder if you can suggest any fix to this?

Many thanks

David.

Hi David, hmm. Have you tried to use the find / replace tool inside Elementor?

https://docs.elementor.com/article/218-i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore

I would like to know how to do when a customer buys a tour another one is canceled so that it cannot be booked.

For example:

- (1) Departure by boat with a duration of 24 hours. - (2) Departure by boat with a duration of 7 hours.

The day has 24 hours, so that day we can buy 2 times the same product (2), but you have to cancel the purchase of (1).

In the same way, if at any time the (1) is purchased, the purchase of the (2) reservation must be canceled.

I explain?

Thank you.

Hello and thanks for posting. It think that you left us a ticket (#2294412) and we replied. I’ll continue on our conversation there. Thank you.

Hi

Great theme and we have few questions :)

Can we add option to book now? Instead of Date and Time Can we have Adults, Children, Infants and Also Private and Group? And Charge as per the options?

Can we have different rates for different dates?

Can we replace book now with contact us or send us an enquiry?

Thanks

Thanks for your interest.

The booking system can also be setup for all day booking and you should be able to change the text using Loco Translate to read “book now”.

Yes, you should be able to add more price variations to the dropdown. For more info on how to set this up, please see:

https://themovation.helpscoutdocs.com/article/203-how-to-setup-booked-as-shown-in-the-demo-embark

If you added a date setup as a variant you could add different pricing but that’s something that is done in the Product not the calendar. You can also apply different products to different calendars.

Yes, you can use the Form builder we include to create custom forms. This is very flexible. We have a live demo of that here:

https://demo.themovation.com/embark/walking-tours/tour/coney-island-2/

We demo this in the side bar but you can add forms anywhere on a page (with or without sidebar).

Cheers!

Hi, there is a flaw in one of the Elementor elements, the Tour grid. When I try and edit it, it doesn´t allow me to edit texts nor links, I only get the Tour grid Layout, I don´t get to “edit” the pictures, to set the text (I am not talking about meta text for the picture) and the link button that appears when you go over with the mouse. The theme is updated to the lates version so is everything else.

Might it be that the newest version of Elementor does not play well with the theme?

Hello, to edit Tour Details, please go into WP Dash / Tours / All Tours / and Edit (not Edit with Elementor). You’ll see the custom fields there. :)

Please let us know if you have any issues.

We recommend creating a ticket for future questions as we check that more often.

https://themovation.ticksy.com/

Hello. After updating elementor on your theme, in the backend it do not work anymore. Some similar issue? Can get some support?

www.residence-goldistra.com

Hi, it sounds like it’s probably this issue mentioned here: https://themovation.helpscoutdocs.com/article/258-wordpress-5-3-update-breaks-elementor-from-loading

Update to the latest theme version and it should be good.

If not, please open a ticket ( https://themovation.ticksy.com ) or send us a private message ( https://themeforest.net/user/themovation/#contact )

Hi! Is it possible to create a tour with differente prices depending on the type of “person” (child, adult, retired…) and link it to WooCommerce? Thank you

Hello! Yes, you can setup variable pricing. We have a guide here:

https://themovation.helpscoutdocs.com/article/203-how-to-setup-booked-as-shown-in-the-demo-embark

All add ons that you need are bundled for free with theme purchase :)

I have some pre sales questions. Kindly answer them

We are looking for a theme that has the below;

1.Minimal Hotel listings like this https://prnt.sc/qvovwa 2. Each hotel to have a portal/account where they can manage their hotel bookings and add hotel rooms. 3.Allowance for setting a  commission for each booking made through the site. 4.allow payment via card or paypal and Easy of integrating local mobile money payment gateways 5.Allow reservation of a hotel room and payment at the hotel, store customers card information just in case s/he fails to pay we can bill from the card. 6.Allow free cancellation within a specified period of time, if cancelled out of that time frame bill from the card a certain percentage of the cost. 7.Allow hotels to withdraw funds paid via the website minus the commissions. 8.Allow hotels to pay commissions for the clients that paid at the hotels but booked from the website 9.Hotel reviews 10.adding custom client signup fields i.e add field for passport number. 11.Geolocation

Hello! Thanks for your interest. Are you interested in our Tour Theme or the Hotel Theme?

We have a hotel theme that should suit your needs here:

https://1.envato.market/bellevue

Are you going to release an update for Wordpress ?

Hello! This theme works with the very latest version of WordPress :)

I cannot edit the content of my website with Elementor. When I try I get a blank screen with a menu list on the left side that I can’t use. I have done several tests and it turns out that my Embark theme is suddenly incompatible with Elementor. What I can do?

Hi, yes please see here for the solution: https://themovation.helpscoutdocs.com/article/258-wordpress-5-3-update-breaks-elementor-from-loading

Just update to the latest version and you’ll be good to go.

I have already asked to get support of making the website faster but mentioned support wasnt helpful.

Hi,

Support is provided through our dedicated support system. Please open a ticket and we’re happy to look into that for you: https://themovation.ticksy.com

Hi there :) so one of my formiddable forms is not styling in line with the theme. It has drop down boxes which get blown up out of proportion when choosing inline style. Is there a custom css that can be added or is there default styling I can add to styler section? Please help!

Love your theme by the way, thanks so much!

Hi, great to hear. Sure I can have a look at that. Can you please either open a ticket ( https://themovation.ticksy.com ) or send us a private message ( https://themeforest.net/user/themovation/#contact ) and include a link to your site so I can have a look and view source?

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