Hi,

Thanks for contacting us. Prohauz is available only as a WordPress theme, there is neither PSD nor HTML.

Kind regards,

BoldThemes team

Hi,

Thanks for a heads up. SiteGround – hosting service which hosts our demo sites is doing some server maintenance. We are eagerly expecting them to finish the job. We will let you know once they do.

Kind regards,

BoldThemes team

Hi,

Just to let you know that our servers are back up. Again, sorry for inconvenience.

Kind regards,

BoldThemes team

Hi,

You can assign the class to the buttons you want to be green and add custom css which will color them green – if you assign the class myClass to the button, css would be:

.myClass a {
    background-color: #00ff00 !important;
}

Please note that you support period has expired. Should you need additional support- please extend it – https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support and submit a ticket at our support site – https://boldthemes.ticksy.com/ . Our support will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

You do not have to make manual changes in both desktop and mobile versions.

If you want to have the identical versions both on desktop and mobile, you can always delete the existing mobile elements and turn on the desired mobile visibility on the responsive tabs of your current “desktop” elements.

That way you will only have one version of elements visible on all resolutions.

Kind regards,

BoldThemes team

Hi,

Thanks for the purchase

Theme installation and demo content import are two separate procedures. Once you install the theme you need to import demo data. Please refer to the theme documentation for details (section getting started): http://documentation.bold-themes.com/prohauz/getting-started/

Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

Our Cost Calculator plugin which comes with the theme – https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927 does not have range slider – the alternative is to have two separate input controls – from and to.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us.

ProHauz is a WordPress theme and as such it certainly uses HTML5.

On the other hand, please note that this is not a HTML5 template and that it can not be used without WordPress behind it.

Kind regards,

BoldThemes team

Hi,

Thanks for your purchase.

This does not seem like a default WordPress generated message. It might be coming from a security plugin or hosting level security mechanism.

Please do the following:

1. Check if you are using the right download package – https://help.market.envato.com/hc/en-us/articles/202821510

2. Disable all third party plugins, especially security plugins, and then try to upload the theme package.

3. If both of the things above fail, use ftp to upload the theme – create a folder prohauz within your wp-content/themes folder and upload the theme files.

Kind regards,

BoldThemes team

Hi,

Thanks for your purchase.

Theme installation and demo import are two separate procedures. Please refer to the theme documentation for detailed steps: http://documentation.bold-themes.com/prohauz/getting-started/

Should you need any help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

Thanks

Cost calculator plugin uses the core wp_mail() function to send emails.

By default WordPress send emails with Wordpress from field. You can change that in various ways, but the easieast one is by using a third party plugin such as https://wordpress.org/plugins/wp-change-default-from-email/ or similar

Kind regards,

BoldThemes team

To clarify, I simply want to remove ALL instances of the ADD TO BASKET button.

Thanks

Hi,

It can not be done out of the box, but you can do it by using third party plugins such as: https://wordpress.org/plugins/mmwd-remove-add-to-cart-for-woocommerce/

Kind regards,

BoldThemes team

The solution worked 100%. Perfect. Many thanks

Here is the URL: https://wrccambridgeshire.co.uk/get-quote/

Hi,

We were successfully redirected to a thank you page after form submission.

Please try to clear the browser cache – you might be loading the javascript of the old calculator version and let us know if the issue persists.

Kind regards,

BoldThemes team

Great – thanks

Hi,

Thanks

Each element, including columns, rows and individual page elements have Responsive tab when you edit them in Bold Builder.

On that tab you can define on which resolutions, the element you edit will be visible. Most likely, some of the elements are set to be invisible on mobile resolutions.

If you need additional assistance please leave a ticket at https://boldthemes.ticksy.com/ and our support team will be glad to help you.

Kind regards,

BoldThemes team

Hi,

Thanks for contacting us. All the icons from all our demo sites are available with all demo imports, so you are free to combine them as you wish.

Kind regards,

BoldThemes team

Great ! thank you for your reply !

See you in a while.

Have a good day.

Fatal error: Uncaught Error: Call to undefined function bt_bb_get_url() in /home/admin/web/....../public_html/wp-content/plugins/bold-page-builder/widgets/bb_icon/init.php:41 Stack trace: #0 /home/admin/web/....../public_html/wp-includes/class-wp-widget.php(379): BB_Icon_Widget->widget(Array, Array) #1 /home/admin/web/....../public_html/wp-includes/widgets.php(805): WP_Widget->display_callback(Array, Array) #2 /home/admin/web/....../public_html/wp-content/themes/prohauz/framework/boldthemes_functions.php(338): dynamic_sidebar(‘header_left_wid…’) #3 /home/admin/web/....../public_html/wp-content/themes/prohauz/header.php(59): boldthemes_top_bar_html(‘top’) #4 /home/admin/web/....../public_html/wp-includes/template.php(722): require_once(’/home/admin/web…’) #5 /home/admin/web/....../public_html/wp-includes/template.php(671): load_template(’/home/admin/web…’, true) #6 /home/admin/web/....../public_html/wp-includes/general-template.php(41): locate_template(Array, tr in /home/admin/web/....../public_html/wp-content/plugins/bold-page-builder/widgets/bb_icon/init.php on line 41

Please send us your site URL and FTP credentials to info@bold-themes.com – we need to take a closer look at this.

okey

Hi,

Thanks for contacting us. No, there is no out of the box way to do this, but you can use third party plugin such as https://wordpress.org/plugins/widget-google-reviews/ or https://wordpress.org/plugins/wp-google-places-review-slider/

There is a number of them on CodeCanyon as well.

Kind regards,

BoldThemes team

Hi,

Can you please send us the url of the page with the breadcrumbs so we can take a closer look?

Thanks in advance.

Kind regards,

BoldThemes team

Hi,

The color of the elements is defined by the Primary Accent Color set on Appearance > Customize > General Settings. If you wish to set the color independently, you can set the color on Appearance > Customize > Additional CSS by adding the following css statements:

.btLoader:before, .btLoader:after {
    border-top: 2px solid #dd3333 !important;
    border-right: 2px solid #dd3333 !important;
}

.btLoader:before, .btLoader:after {
    border-top: 2px solid #dd3333 !important;
    border-right: 2px solid #dd3333 !important;
}

.btLoader {
    border-top: 2px solid #dd3333 !important;
    border-right: 2px solid #dd3333 !important;
}

Please set the color code accordingly.

Should you need additional help related to the theme, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.

Thanks in advance.

Kind regards,

BoldThemes team