1458 comments found.
Hey there, please can you tell me how I can make the product titles smaller? Is there a custom css code for this or can it be done in the theme options?
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
.product_title { font-size: 16px; }
and change 16 with your number.
Btw, your support expired. Please renew your support to help us continue develop new features and improve our theme.
Thank and regards
can i display product category description in WooCommerce shop/category pages ?
Hi,
You can show product category description by edit category and add category description.
Kind regards
Hi, I bought the theme, it’s very beautiful! I also like your Variation Swatch plugin. Does it also work with other themes? Where can I buy it to install it on other jobs? Thx 
Hi dallagata,
Thank you for love our theme and plugin Variation Swatch. The plugin has some customize to work with our theme, i’m not sure it can work with other theme. It now plugin author not publish this plugin for sell.
Kind regards
thanks for the reply, can you tell me how can I contact the author? So I can ask him.
Hello,
I have a presales question.
I like the instagram shop http://janstudio.net/claue/demo/home-instagram-shop/ However, I’d like to know whether there’s a limit to the number of tags for an image.
Hello,
Thank you for interested in our theme.
It doesn’t limit number of tags for an image.
Kind regards!
Hello sir, Having problem. After checking out page , no thank you page or confirmation page not showing. what will i do? please help me out.
Hi,
Please create new topic on our support http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url. Our support team will check and help you solve problem.
Kind regards
Hi,
im using the header layout 4 as mentioned http://support.janstudio.net/forums/topic/change-search-bar/
its fine on the PCs but on mobiles the header doesnt render correctly, logo search bar and all icons are overlapping, please see here http://prntscr.com/qxbwoa
how can i correct this?
Hi,
Please create new topic on our support with details of your issue, your site url. Our support team will check and help you solve problem.
Kind regards
How I can add a background image in the footer? I want this gray bg color change with an image: https://i.imgur.com/XNfTPUB.png Thx
Hi,
Please add below code to Claue > Theme Option > General Layout > Custom CSS
#jas-footer {
background: url(http://claue.jan/demo2/wp-content/uploads/2015/12/girl-style.jpg) center center;
background-size: cover;
}
and change the link http://claue.jan/demo2/wp-content/uploads/2015/12/girl-style.jpg to your image path.
Kind regards
can i create custom filter for ocassion, age, fabric, material..etc
Yes, please go to Appearance > Widgets and add YITH Filter to Sidebar and add attributes.
Kind regards
Is this 60$ one time payment? or a 6month period license ? confused by ‘future updates’
Hello Mezoology,
Thank you for interested in our theme. The $60 for one time payment with 6 month support. In future you only pay for extended support with less amount.
Kind regards
so after 6months, Theme will not be receiving updates? unless I paid for a support extension?
After 6 months you still get update. You only have to pay for support if you need more support.
Kind regards
when are you adding amp integration?
i read your changelog and there no amp support
Hi,
Please use this plugin to support AMP https://wordpress.org/plugins/accelerated-mobile-pages/
Kind regards
Hi,
How can I disable the sidecart? I want to go to the shoppingcart page when you click on the shoppingcart icon on top.
Thanks!
I’ve already tried this: https://pastebin.com/hzSvy5cQ But that is not working…
Thanks, but it’s still opening the sidebar cart…
Could you please create new topic at our support forum http://support.janstudio.net/forums/forum/themes-support/claue/ with details of your issue, your site url and login credentials. Our support team will check and help you solve the problem
Kind reagards
Hello,
Does the theme option support custom site width setting please?
Thanks
Hi,
Thank you for interested in our theme.
Yes, our theme support custom site width in Theme Option > General Layout.
Kind regards
presale question
you sold this theme so many times but still are nit focused to develop it i guess you are just focused on making money as you dont eve have regular upadates
http://janstudio.net/claue/demo/product/mercury-tee/this is your demo product page see the thumbnail size https://prnt.sc/qj9i06
Hi,
Thank you for interested in our theme.
I check our demo and the thumbnail load small size of image https://prnt.sc/qj9j9d when inspect and when open on new tab it load small size http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-118x150.jpg. It generated from original image, when click on this it link to bigger image to swap main image.
Kind regards
looks like you are not focused on multi browser compatibility you are using firefox and iam using chrome here is the video https://bit.ly/2QEPVZy in which you can see how the theme is loading big images in thumbnail.
the only thumbnail size it respect is on shop page but not on single product page you should have a setting so that custom thumbnail size can be set from claue theme because woocommerce doesn’t have much thumbnail settings.
Hi,
We check on Chrome, Safari it work same as Firefox https://prnt.sc/qjh3iy. It’s auto adaptive image of slider and get thumbnail from original image to fit content.
Please try take a screenshot you see the thumbnail blurry than normal, if it load big image you will not see blurry.
Kind regards
its blurry because the big sized image is fit in the box of small size. it cant be clear even if you fit a 4K image in a small box and the take screenshot you will see that image blurry clear your facts
i doubt your knowledge the box you are showing me is container of 80×102px its either you dont have knowledge or you dont wanna accept it that there is mistake in your theme
also i have given you the video https://bit.ly/2QEPVZy also see the screenshots below
( https://ibb.co/rksZ6Nc https://ibb.co/jDcN72B )
https://prnt.sc/qjjrbv this is the screenshot given by you i have marked it with green colorbelow are the images loaded by chrome
http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-118x150.jpg 118w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-235x300.jpg 235w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-768x980.jpg 768w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-803x1024.jpg 803w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-750x957.jpg 750w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-570x727.jpg 570w, http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32.jpg 870w”below are the images loaded in firefox
http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32-118x150.jpg http://janstudio.net/claue/demo/wp-content/uploads/2016/11/Mercury_Tee32.jpgif you want to confirm it see here https://gtmetrix.com/reports/janstudio.net/y7F6tz3R see the waterfall of the page https://prnt.sc/qjjuxz
Hi Allan,
1. The original link to image is src https://prnt.sc/qjkyps not data-src or src-set. And this is function of WordPress to load responsive image and the size of image will load defend on screen resolution. If you want disable responsive image please follow this topic https://perishablepress.com/disable-wordpress-responsive-images/
Just add below code to functions.php in child theme
function disable_wp_responsive_images() {
return 1;
}
add_filter('max_srcset_image_width', 'disable_wp_responsive_images');
2. We load image size for all demo so some image for product catalog page bigger than require for metro demo. When you check product detail page on GTmextrix you will not see the big image load in thumbnail position. To get discount, please send us email at janstudio.net@gmail.com
Kind regards
you are correct about the data-src or src-set but
I am not satisfied with the answer you can easily check the screen resolution with 1 line of CSS code or JS code and depending on that you should deliver the images. again you are showing me firefox inspect elements it’s showing thumbnail size but if you see in
network>> images>> you will see it loads
1. 118w image (thumbnail image) 2. 750w image 3. 870w image (original image)
there is no need to load 750w image when you are loading 870w image same with chrome
loading this http://janstudio.net/claue/demo/wp-content/uploads/2016/10/p7-1-570x727.jpg pinned product image also in so big size when the container is just 230 px wide (viewing on laptop) why do you need so big sized images
http://janstudio.net/claue/demo/wp-content/uploads/2016/12/sock-1-570x721.jpgThis image of related product loading in big size while the container size is just 261 px
if you really try to optimize this theme it can be one of the fastest one on ThemeForest as already its minimal theme just need to take care of some small things
I want a new theme for my new store so I thought claue would be really good as I loved the design of your theme
at present I have purchased airi theme which respects the thumbnail size properly also the related product width is properly set same as woocommmerce shop thumbnail size and it loads only 2 images on product page
1. thumbnail 2. original image
Hi,
1. 118w image (thumbnail image)
2. 750w image (product image), you can change in Appearance > Customize > WooCommerce > Product Image > Main image width https://prnt.sc/qjmyqs
3. 870w image (original image) It will show when you zoom
4. 570w image (catalog image – related product) you can change in Appearance > Customize > WooCommerce > Product Image > Main image width https://prnt.sc/qjmyqs
Kind regards
thumbnail image can be set from settings>>media
you are loading original image already then there is no point of 750w image as its just increasing the page size instead you should keep original image and fit it into the product image box.
or have some code (make the code really small) so that the original image loads only when i hover on the product image and it shouldn’t reload the image from fresh. instead it should keep showing existing image (product image) and make it clear (this is to make sure that when someone is using slow internet connection hovering on the product image and if it loads like new image it may be possible that there will be broken image or it will just keep loading from top to bottom slowly)
same thing you can implement on all images
for example: if I am viewing 1st image don’t load the second image fully instead have low quality image placed over there and as soon as I switch to second image just make it clear (load high quality image) this will make the theme very fast you can have an option in the backend to activate or deactivate this option so who wants it can use this option many big companies use this type of image loading (this is not lazy loading)
also, the big sized image in thumbnail box in chrome is still not resolved I can send you video again comparing chrome and firefox just click ono thumbnail image in chrome and open in new tab it opens 750w image but in firefox it loads 118w image.
Hi,
Thank for your idea, we will improve our theme for future update.
Kind regards
i cant make an account at janstudio support forum with my purchase code. it says its invalid. help please
Hi,
The issue related to connect to Envato verify purchase code, we fixed it. Please try create your account again.
Kind regards
Hello,
1.on a product page with variations, if i click on a ’’variation swatch image’’ that has only one image to show, i want the product tumbnail gallery to be disabled or hide. How can i do that?
2. I want to edit product category pages the same way i can edit pages with wpbakery frontend and backend editor, so that i can add row and colums below the pages to add some basic text and image
Thank you
Hi Maittale,
Thank you for choose our theme.
1. Please follow our document at http://janstudio.net/claue/document/#create-product-color-swatches
2. I’m sorry the product category doesn’t support edit page with pagebuilder. It has other way to create custom page get product from a category and assign to menu.
Kind regards
Hi there , i have menu which is like Men > Bag >Leather bag is it possible on this theme dear? here is a screenshot that i like
https://imgur.com/a/578cxdOHi,
The theme you’re using not our theme, please contact with author of the theme.
Kind regards
Dear i am showing the example just. is it possible on claue theme ? like
Men > Bag > leather bag
Hi,
Yes, our theme support show menu like your screenshot.
Kind regards
How can i do this Dear, One of my client already purchased this theme but i am not finding any option to do this
Hi,
If your client buy our theme, please use purchase code and register your account on our support forum http://support.janstudio.net/wp-login.php?action=register. Our support team will check and help you solve problem.
Kind regards
Hi ,
i created account on this and make a thread on support forum.Advance thanks for your kind help
Hi,
Our support team replied you on this topic http://support.janstudio.net/forums/topic/dropdown-menu-and-2-or-3-level/#post-34867 please follow this.
Kind regards
Hello. I have bought your theme but it isn’t validating when I try to register at your support page of JanStudio?
Can you help me out here?
Hi,
Thank you for choose our theme.
Could you please send us your purchase code to our email at janstudio.net@gmail.com we will check and help you solve problem.
Kind regards
I sent you an email. Please check it once and resolve the issue asap.
Hi there, i would like to ask if your theme supports Affiliate for Woocommerce? And if you do how does it interact? Any demo of pages on affiliate functions?
Hi,
Thank you for interested in our theme. Yes our theme work with Affiliate plugin. Sorry we don’t have demo for affiliate function.
Kind regards
Hi there, i purchased the theme.and i get the purchase code and item code. but in where i should put the purchase code?
Hi,
I check your profile but not see you bought our theme. Which version you bought Woocommerce or Magento?
