217 comments found.
I saw your theme listed on: https://medium.com/best-wordpress-themes/best-wordpress-themes-for-singers-and-bands-bfb4c1b6d022, and just wanted to say Congratulations!
Thank you for your kind words 
how i can switch oFF Member Login in top menu?
Hi,
Thank you for purchasing.
You can disable it from Appearance > Customize > Navigation > General > Show Client Icon
Do you guys have payment for the music demos and a subscribe approach?
Hi,
Thank you for interesting.
Yes you can use Woocommerce plugin to sell your music online and it support online payment option.
Thanks for help Gabi
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots of what you are trying to accomplish with description please?
Hi, I’ve sent you an email 2 weeks ago related to icons help request, did you receive it? or do I have to re-send? Thanks for your precious help Gabi
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Hi. advise me any cyrillic font for your theme. Renner not work with cyrillic letters
Hi,
Thank you for purchasing.
You can choose other Google font options for cyrillic support.
Hi! I’ve reviewed your theme in one of my blogs for the Best WordPress Themes for Singers and Bands. Check it out here https://medium.com/best-wordpress-themes/best-wordpress-themes-for-singers-and-bands-bfb4c1b6d022
Thank you very much for your great review.
Hi, I put mega menu on the site writing “hidden” in the CSS field.
On the desktop it work, instead on the mobile it doesn’t and navigation name of the two columns that I would not show are visible 
How can I hide it? thanks Gabi
Hi,
Thank you for purchasing.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
Also could you please provide URL of your site so I can check please.
Hi, what I meant is that on the desktop the mega menu works and the hidden columns (just a dot) are not visible. Instead on the mobile the hidden columns (dots) are visible….sincerely on the mobile I’m not interested to have columns in the sub menu here is the site, just click on MUSIC where are the two columns www.morenloud.com
Thanks Gabi
Did you mean you want to remove dot from mobile menu parent item?
correct, no dot on the mobile: here I would like to have only one dropdown menu for music genres, not divided in two columns as I need only for desktop and Ipad
To have different menu items setup. You have to create another menu from Appearance > Menus then assign it as “Side Menu” location.
So you will have 2 different menu items for desktop and tablet, phone.
Hi, I’ve created the discography classic no space filtering lots of categories. The page is very slow now I would like to add others but it’s impossible, maybe reducing the images could be better? Where can I reduce the pics preview dimension? Thanks
Hi,
Thank you for purchasing.
Could you please install and use this plugin https://wordpress.org/plugins/ewww-image-optimizer/ to optimise all images within media library to see if it fixes the issue.
Why it is so har to get license code? I bought it and can’t use it.
Hi,
Thank you for purchasing.
Please see detailed instruction and video tutorial about how to get your purchase code here https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Or if you mean you can’t get Envato Access Token. Please see detailed instruction here https://docs.themegoods.com/docs/musico/getting-started/register-your-purchase-using-token-key/
In the video grid, how to translate the “ALL” section in the top menu. I couldn’t edit that word.
I want to translate the word ALL.
Hi,
Thank you for purchasing.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
The “play” and social media icons do not appear. They are replaced by a square.
Hi,
Thank you for purchasing.
Please check. There are fontawesome script conflicts between theme’s script and plugin’s script. Try to disable all 3rd party plugins to see if it fixes the issue.
Hi!
1) How I activate Elementor and Musico Theme Elements for Elementor plugins? I am trying to change the template, but this function is blocked in the “pro” section.
2) The “play” and social media icons do not appear. They are replaced by a square.
Hi,
Thank you for purchasing.
1. For Elementor pro version, you have to buy its license. But for Musico Theme Elements. You can use it if you installed “Musico Theme Elements for Elementor” plugin through Appearance > Install Plugins.
2. Please check. There are fontawesome script conflicts between theme’s script and plugin’s script. Try to disable all 3rd party plugins to see if it fixes the issue.
I am starting to build the website now. There is no plugin installed outside the theme’s natives.
Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.
Then please let me know ticket ID so I can help you quicker.
1) I can’t find the “Add Template” button. I want to change the template. For this reason I thought it would only be for pro members of the plugin.
2) Ok. Done.
I replied your ticket with all detail. Could you please continue there.
Tks!
please delete
Good morning ! is the theme compatible with WPML ?
Hi,
Thank you for purchasing.
Yes it’s compatible with WPML.
Hello ! I submitted a ticket on ticksy regarding an issue i encountered with the theme and the Polylang plugin. Please can someone follow up ?
Thank you for your help and reply. There is one more issue to fix, i replied with the details on ticksy. Waiting for your help again. Thanks in advance
Our support staff just replied your ticket. Could you please continue there.
Hello I want to use the site on a test domain then send this to production! Will the license be available on my production domain?
Hi,
Thank you for purchasing.
Yes that will be no problem. You can install on test domain
Hello, I just updated to the latest version of the theme and now all of my layouts are stretched (nothing is “boxed” even if I turn it on). I can’t access the support forum because my support is expired. Please advise.
Hi,
Thank you for purchasing.
Could you please provide WordPress and FTP accounts here https://themeforest.net/user/ThemeGoods
I will check the issue for you.
Hello. Will I be able to stream music through Soundcloud, and not through your built-in player?
Hi,
Thank you for interesting.
Yes technically you can embed music player from other services ex. Soundcloud to our theme using Elementor page builder.
Hi there,
My client says when he first goes to his site, everything looks normal. However, after he navigates down to the bottom of the one-page site and then starts working his way back up, the site content has disappeared. He is running on Windows 10 Enterprise and is using Microsoft Edge browser. This issue doesn’t appear to be happening on Mac computers, but I don’t have access to Microsoft Windows or Edge. Can you please test this? https://matthewaustinhunt.com/ Happy to send screenshots of what he’s seeing if needed. Please let me know when you get a chance. Thanks!
Hi,
Thank you for purchasing.
I checked your site on my Macbook Pro and made a screencast here https://streamable.com/9cwhl
I couldn’t see issue you mentioned. Could you please check the video.
As I mentioned, the issue does NOT appear to be happening on Mac. It’s appears to be on Microsoft Edge browser. I can’t tell from your screencast what browser you are using.
Thanks!
Hi,
Thank you for interesting.
Yes you can also use other audio plugin to add static music player and using with our theme.
Hi there, i have problem with contact page the contact form does not display . thank you
displayed like this
items= »%5B%7B%22type%22%3A%22facebook%22%2C%22url%22%3A%22%23%22%2C%22icon%22%3A%22fab%7Capple%22%2C%22color%22%3A%22%231abc9c%22%7D%2C%7B%22type%22%3A%22instagram%22%2C%22url%22%3A%22%23%22%2C%22icon%22%3A%22fab%7Capple%22%2C%22color%22%3A%22%231abc9c%22%7D%2C%7B%22type%22%3A%22s500px%22%2C%22url%22%3A%22%23%22%2C%22icon%22%3A%22fab%7Capple%22%2C%22color%22%3A%22%231abc9c%22%7D%2C%7B%22type%22%3A%22whatsapp%22%2C%22url%22%3A%22%23%22%2C%22icon%22%3A%22fab%7Capple%22%2C%22color%22%3A%22%231abc9c%22%7D%2C%7B%22type%22%3A%22telegram%22%2C%22url%22%3A%22%23%22%2C%22icon%22%3A%22fab%7Capple%22%2C%22color%22%3A%22%231abc9c%22%7D%5D » style= »solid » color= »link » hover= »none » size= »2rem » gap= »0.1em » align= »center »]/vc_columnHi,
Thank you for purchasing.
From your code. It looks like you are using Visual composer plugin to create a contact page so it’s caused the issue.
You can use Contact Form 7 plugin here https://wordpress.org/plugins/contact-form-7/
to create contact form like our demo site.
Thank you dear good job
You are welcome 
Btw, Could you help us rate for the theme please?
