4424 comments found.
please i have ticket 10716 waiting for more than 5 days..
Hi there, your ticket will be addressed today, there was some delay due to some implementations related to covid-19
I fully undestand.. i appreciate your help. Thanks
Hello again, I understand that we are going through difficult times, but I really need your support, please your help with the pending ticket.
Don’t worry your request will be handled today. Thank you for your patience
Hello, thank you. I am waiting for your help.
Please, this is already becoming annoying and unacceptable. I fully understand that the situation for everyone is difficult now, but I have a ticket waiting for a response for 7 days. I really appreciate your support and understand the situation, but I kindly ask you to help me with ticket 10716 Please.
hi there, support team is already waiting for your response
Hi, Your theme looking great, but I don’t see side bar option on Category listings page. Side Bar option available or not?
Yes we have side layout for archive pages, although not shown in demo sites, foe more details contact here https://facebook.com/designinvento
Hello Support Team, How much time did u take to give reply for any query? Thank You,
Hello Support Team, Is there any one, No one is not giving reply from Yesterday.
Hi there, aorry for delay, i can see your ticket in queue, team will respond you shortly
Iam going crazy with this template, keeps asking API Key even after creating many keys, keeps bringing me to the same point…. i just need my money back because this is close to Junk
please contact our support channel here https://help.designinvento.net/
i sent my ticket before i even posted here, havent got a response, is it that bad that you would take forever to have it fixed?
Hi There, i can see your ticket in queue, support team will resolve your issue as soon as possible, for not just deactivate map addon by going to wp-admin -> plugins
Hello, would you please respond to my ticket, i dont get any response from you, its been 4 days, please you guys need to understand the urgency of time, why do you put on market an incomplete product, i request you to respond to my ticket or if not just issue me a refund. You find time to respond to my comments but wont find time to respond to my tickets, whats going on! i need to get my project out.
hi there, i can understand its is frustrating, we are trying to clear the queue as soon as possible, hopefully your ticket will be addressed today, there is some slow response due to some ongoing implementation for covid-19
i will appreciate when i finally hear from you, hopefully! thanks for the comment!
Hi, Pre sale question. I’m seeing in the description of this theme that the software version goes up to 5.1.x … But my wordpress website is updated to 5.3.2. Will this theme work well with it?
Yes 5x means all version above 5
Ok thanks
You are welcome
Pre buy question, if i import demo’s can i use my wordpress admin panel ?
sorry not understand, WordPress panel would remained same, a theme are plugin would only extend functionality and features.
for more details contact here https://www.facebook.com/designinvento
if i import any demo will my wordpress admin panel username and password change?
No, User name and password will not be change in latest version
1. How do i change the listing currency to CFA? Its changed in the woocommerce settings but does not reflect when a listing is posted. Posted listing still shows in $ (USD).
2. I have entered MAP API Key but my map still shows development mode only
3. When posting a listing from the frontend, i don’t get an option to choose listing category.
4. I have created country and added regions under the country my site will support and they show up quite well in the home page. but when i click a Region (or State) in the home page, i get a pop-up that says “Select Your Locationi – No Category selected”.. And i have posted a listing to the selected location.
Hi onos2cee,
Replied on your ticket
Urgent Ticket raised…
Urgent Ticket raised…
Hi ! Justy buy the theme…Where can I find the new dashboard ?
help.designinvento.net/
Hi
How can i change currency in your 5.7 version
Already found it, thanks
I’m really dissapointed with this purchase. I have experienced several of problems with the theme, i have even detected important issues that they even didn’t noticed before.
One of the issues is that i can’t translate the website, i gave them access to my hosting 14 days ago and i don’t receive any update from their support platform https://help.designinvento.net/
I even asked for a refund with no answer. I don’t know what else to do, but my client is totally angry right now.
Hi There, I am sorry for inconvenience, let me check with technical team regarding your query, Thank you
Hi Support Team,
I need to buy this theme for Classified ,
I have some queries Regarding Theme Please Help Me,
A. In Classified Site, Is there Any Option to Create Multi Category?
1. Is there Any Option for AD time Period (Like after One Month AD will be Auto In-Active — Example: Locanto)?
2. I need help for SECURE the site from Hackers.
3. For Premium AD Is there any Option for Time, Package.
4. For Premium AD Live Timings — Like From Time To From Time Example:- Skoka .
5. Auto Location Detect?
6. Subscription and AD Active and In-Active Email Notification.
7. AD’s Want to Show as of Country .
8. Product Comparison
9. Two Type Of Communication Mods and Complete Messaging Module
10. Login With Social Media, Bad Word Filter, Targeted Advertisement Slots
11. SEO optimized
12. Membership Plans
13. Water Mark On Ad Images
14. Email Templates
Hi atozclassified,
Thank You for contacting us,
Please contact us at our support help desk https://help.designinvento.net/ in pre-sales-inquiries you can create the Ticket, technical team will respond you as soon as possible
I didn’t get Update from Two day on https://help.designinvento.net/
Can i upgrade from 5.4 to 5.6 without losing data?
Please contact support channel here https://help.designinvento.net/support/
Ok, thanks
How do I request a refund for this mess of a system that doesn’t work right at all? I’ve never seen such pieced together junk in my life.
Hi There, I am sorry but i am not able to find any support ticket from you, if you are getting any issue please contact support channel here https://help.designinvento.net/support/
Pre sale question. Can I try wordpress admin panel for this theme with all admin rights?
Sorry, admin access not available right now
Hello I bought the new version of your “classiads” 5.8 theme and I based my purchase decision on the documentation you have published on this website to be convinced that it is the best theme to buy. after the purchase I found myself with a theme that has a different listing management system, and radically different from the old one my friends you have not provided a documentaion concerning this new system and it is very difficult to understand such a system without documentaion I do not have enough time to try to understand the functionalities of this system all alone, when I send you tickets in order to have help from you you say that you are still preparing the documentation for the new list management system Please send us at least the documentation for the “DIRECTORYPRESS” plugin at least the original documentation provided by “techflour.com” it’s very urgent believe me if i knew you will change the old system and you will take enough time to provide us with the necessary documentation i will think twice before buying this product because i don’t have enough time please
hi there, new documentation is already done, please contact support channel so they can guide you with correct documentation. and latest version is 5.7 not 5.8 Thank you
suddenly the content of my website is corrupted. submitted a ticket. please attend to it immediately
Hi,
It is bring into your kind notice we will not provide you support on comment system our support help desk is only this https://help.designinvento.net/support so please avoid to comment here, generally all inquiries are answered in the order they are created. Occasionally, due to some requests requiring more research than others and also due to excessive demand, a reply may take longer than two business day. Please accept our apologies in advance for any reply that exceeds this time frame, but be assured we are working hard to get back to you as quickly as possible to provide a considerate response.
Hey, I was curious how I change the words in the search box from “enter keyword” to something else? thanks so much, I am a long time user of your theme and love it! I highly recommend it to anyone! And they have great customer service as well, always help me out! Thanks again guys
Hi,
Nice to see your beautiful remarks for our team, Thank you so much, Yes you can translate this words with loco translate plugin by translating ads listing plugin, For further queries please feel free to contact us at our support channel https://help.designinvento.net/
Hello, good afternoon I am very interested in buying Classified Ads WordPress Theme in order to sell local ads. my doubts are:
1- After the advertiser signs up, can I schedule a trial period? Ex .: he made the registration and I give 7 days of testing and then he initiates the payment or unfortunately the ad is blocked automatically.
2- Does the system have as a priority wanted data so that the user is not duplicated in the registration? Ex .: email, CPF or address
3- Can I sell ads to advertisers within the platform? So that they appear first. How Google Ads
4- Will the Advertiser Panel give him how many times he saw his ad?
5- Can this panel be changed aesthetically (color / font / background) or have limited access (panel functions)?
I need help I am trying to contact you a few days ago. All this work is for a client and I need to complete it. Att, Gilberto – Rio de Janeiro – Brazil
Everything I do on WordPress is through Page Builder Elementor.
I await some return. I really need help and install this tool today.
I can see your ticket is already available on support channel so the technical team will respond you on your these queries
