39312 comments found.
hi i want to buy avada theme, but i have a problem. avada don’t have justify grid photo view for woocommerce product.
Hello @Vahid4p30
We have Grid and List option, however the justification depends on the size of images that you are using, we will be happy for you to be a part of this Amazing Community 
Thanks
-Ammar
Does your template support this feature?
hi again i want to create a web site like freepik.com for sale photos an vectors. and i check some web site. they use avada theme, but i was found this option (Turn on to display grid boxes with equal heights per row.) just make a equal heights per row, but only for borders, not for images. am i right?
thank you
Hello @Vahid4p30
Not at all, the equal height will work on images as well as far as you have right size of the images assigned there.
Thanks
-Ammar
i have many photo with different size and alignment, like freepik.com . it means your theme doesn’t support this option?
Hi
This setting is not really controlled by Avada but rather by Woocommerce settings, Screenshot here
Thank you, Shaminder
hi i have 2000 photos and they are portrait and landscape and they haven’t equal height or wide. i want layout like this: https://prnt.sc/r7gqc3 do you have any idea to solve this problem?
thanks
Hello @vahid4p30
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
sorry, i want to buy avada, but after solve my problem.
Hello @Vahidp4p30
We will assist you with any queries you have on support, however if you have any other pre sale query please let us know.
Thanks
-Ammar
nice
Thanks
I am trying to add Envato token in Registration tab but even though I am entering correct token id, its giving error as – Invalid token, or corresponding Envato account does not have Avada purchased.
Hi
Can you please refer the link here. This will let you know what steps to take incase of an invalid token
If your issue still persists then please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi,
Is it possible to edit the “woocommerce product short description” area with Fusion Builder?
I turned on the Fusion Builder for product pages.
But i see it only at “product details” part.
Please help me how can is use it for “product short descriptions” part as well.
Thanks
Hi
I am afraid that area doesn’t really have the option to show builder content. However you can try adding content in shortcode format (by copy pasting the elements)
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks
Hi
We are happy we could help
Thank you
Hi,
First of all it’s a perfect asset.. I want to add a dynamic select box in a page. When I select one of the options, I need a dynamic change page content. Besides I don’t want to do it in contact page.. E.g. I select a city from select box then the stores I have partnership will be shown down of the page..
How can i do that?
Hi
It would be difficult to advise on the issue via the comments section. We would request you to please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Hi, Thanks for fast reply.. I sent the ticket to support team.. Waiting for their reply..
Hello @Metsun
Glad to hear that, we will get back to you very soon
Thanks
-Ammar
When uploading own logo, it covers the whole Header and more, until the middle of website. Is there any snippet to resize logo like it was on demo?
Hi
The size of the logo would depend on the size of your source image. If you need a smaller logo then please ensure the source image has a smaller size.
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Regularly there is a possibility to resize with custom css, isn´t it?
Hello @digitalconform.
Yes, you can definitely resize it using custom CSS for sure.
Thanks
-Ammar
I have your theme installed and wondering how to get the revolution slider to be under the menu
Hi
Once a slider is created, you can assign it via the page option. Please do refer the documentation here
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hi, I have the new Yoga theme installed. Ever since updating to Avada 6.2, the hero banners do not show in Safari or Chrome.
Any suggestions? Thanks!
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
An MP4 video inside a modal will continue to play after the modal is closed. What is the fix for this? Is there a JavaScript API for the video element in the theme?
Hi
We would suggest making use of a youtube video. This should pause the video when the modal is closed
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
if I buy the theme about my client, can I charged him for my customisation services? NOT for the theme. (Regular license)
Hi
This would depend upon the understanding you have with your client. As for the theme, the only chargeable product is the theme itself. Charges for further development of the product would entirely be at your discretion. You can create one End Product for a client, and you can transfer that single End Product to your client for any fee
We look forward for you to be a part of the fastest growing theme community
Thank you, Shaminder
Because I can not understant…As an example, I have a client and he wants I to develop a website for him. I buy your theme and I create the website. The total price which I give to my client is 100$ (theme + work). So he should give me 60$ about the theme and 40$ for my services. What Envato Market Policy means when it say ….Regular License : the end users are not charged for the end product?
Hello @bill_ch
If you are not sure about this, I will suggest getting in touch with ENVATO about how this whole thing works. Envato has full control over licensing and any Themeforest account related issues. Below is a direct link to their support system. Please fill out a form with them and their team will get back to you.
https://help.market.envato.com/hc/en-us/requests/newThanks
-Ammar
Copying demo content does not work. https://take.ms/xYrWW https://take.ms/vOPp2 although I chose only the post. and so on all demo themes. updated the theme and now so.
Hi
You can make use of the alternate demo method. Please do refer the link here. https://theme-fusion.com/documentation/avada/demos/alternate-import-method/
We are unable to see a purchased batch on your username. Can you please let us know if you have purchased the theme from another user account? (please do let us know the username to verify the purchase)
Thank you, Shaminder
here is the account name of who bought: alikvv
Hello There
We do not have any ticket opened from that account, can you get the account master to create a support ticket following the link below.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
I have a big problem with the demo Restaurant, it doesn’t show me the correct fonts or the icons….
Hello @laskawebagency
Please make sure that you are not overwriting the icon fonts using custom CSS, also please make sure that FontAwesome is enabled from Avada > Theme Options > Advanced tab aswell, howver if the issue persists, please open a support ticket and we will further assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello. Can I start making web on a testing domain and then migrate the web to a different domain? Do I need to reset license then or something like that? Thank you
Hello @fkoomek
Definitely, If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
How does the theme work with Wordpress API. It uses a lot of shortcodes, so I’m curious how it works in rendering the shortcodes through the API?
Hello @Trialjoin
I am not certainly sure what do you mean by WordPress API here in relation to shortcodes? you will need Fusion Builder enabled on site for the shortcodes to work properly, if Fusion Builder is disabled the shortcodes will not work.
If you need more info on this, we suggest you to please open a support ticket with our team and we will gladly assist you further.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi, presales question, Can I use one license for many websites based on subdomains? As an example…site1.example.com, site2.example.com etc.?
Hello @bill_ch
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
Hello when I put image on container (BG->Image) the excellent image is blurry. How to fix this?
Hello @digitalconform
You need to select the right size of image from attachment settings, please read this document post for more info on this here => https://bit.ly/32eYccn
If you need further assistance with this, please open a support ticket with our team and we will gladly assist you.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi,
Please somebody help me…
Where can i set the sticky header background color for mobile devices?
Not On PC!!! (It’s already found.)
I have found only “Mobile Header Background Color” and there is no any option for “Mobile Sticky Header Background Color” .
Any CSS solution for my issue?
Or maybe is there a setting option for it somewhere?
Thanks
Hello @Marilyn777
The mobile sticky header will use the same color you set for desktop sticky header actually, there is no separate option for that and if you want to change it CSS will be required.
This post below explains how to use custom CSS with any of our shortcodes, and also gives you two of the most popular browser developer tools to find the correct selectors; Firebug and Chrome Developer tools. There are video tutorial links in it as well.
How to make custom CSS changes => https://bit.ly/2SLW34M
If you need further assistance with this, please open a support ticket and our team will get back to you soon.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thanks for your answer…
“The mobile sticky header will use the same color you set for desktop sticky header actually, there is no separate option for that and if you want to change it CSS will be required.”
It is a big problem…
I set the “Mobile Header Background Color” for black, and the
“Mobile Menu Toggle Color” for white.
IIt is ok!
Ihttps://www.screencast.com/t/aReLkNWl
Ihttps://www.screencast.com/t/ylinOJch
But unfortunately on mobile when i scroll down (with sticky header option) the “Mobile Header Background Color” will be white and i can’t see the “Mobile Menu Toggle icons”
Ihttps://www.screencast.com/t/RWrmkv5ju
II think this is an Avada settings deficiency.
I want that the “sticky mobile header color” stay same (black) at scroll down.
Please help me to solve it and give me a css code for this anomaly.
And please don’t send me any generally CSS settings page link.
Thanks
Hello @Marilyn777
Please try this code inside Avada > Theme Options > Custom CSS Tab
@media only screen and (max-width: 800px){
.fusion-header.fusion-header-backface.fusion-sticky-shadow{background-color: white !important;}
}
Thanks
-Ammar
Thanks Ammar,
But It does not work 
On mobile when i scroll down the header does not stay black.
But I tried to add another code and it works now.
@media only screen and (max-width: 1050px){
.fusion-header.fusion-header-backface.fusion-sticky-shadow{
background-color:#000!important;}
.fusion-body .fusion-is-sticky.fusion-header-wrapper .fusion-header
{background-color: rgb(0, 0, 0)!important;}
}
Thanks for idea, have a nice day
Hi there
It is simply not possible to provide theme support in the Themeforest comments area. Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, MB
Thanks Ammar,
But It does not work
On mobile when i scroll down the header does not stay black.
But I tried to add another code and it works now.
@media only screen and (max-width: 1050px){
.fusion-header.fusion-header-backface.fusion-sticky-shadow{
background-color:#000!important;}
.fusion-body .fusion-is-sticky.fusion-header-wrapper .fusion-header
{background-color: rgb(0, 0, 0)!important;}
}
Thanks for idea, have a nice day
Hello @Marilyn777
Glad to hear that you were able to work this out.
Thanks
Dear fusion theme support,
I was wondering, can I hide the fusion builder from one of the pages? I only wanna display my custom fields but the fusion builder always displays?
Hello @zyzz_talks_techs
You can disable Fusion Builder for each post type from Fusion Builder > settings tab, however it is not possible to disable it specifically for one page only, you can certainly however choose not to work with it on any page and can use default editor, or you can use custom CSS to hide it specifically for each page. As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Thank you for your response, But what i meant is can I hide it from admin dashboard pages? I dont want the builder to show up can I hide it?
here is an image screen shot from one of my friends: https://ibb.co/stQxBym
Hi
Removing all the section shown in the screenshot would need customisation. You can also use the Fusion white label branding plugin and make use of custom CSS to hide the mentioned areas
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello,
I didn’t buy your theme for the first time, it’s just great! Thanks a lot for the very good work! can you tell me where I can buy the picture you use as start picture on the demo of “Mr & Mrs Avada”? unfortunately I can’t find it myself. Thanks a lot!
Many greetings, Tamara
Hello @Tamara
We are glad to hear that you like our theme, regarding your query on the images please read our document post here on where to get our demo images and videos => https://bit.ly/2Vjb93t
If you need further assistance with this, please open a support ticket and our team will get back to you very soon.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Yes, now I have a list of all the sites you use, but I still don’t know exactly where I can find this picture. Can’t you tell me on which of the pages I can get the picture or at least what the name of the picture is, maybe I can find it
Hello @housgrafic
I am afraid we do not have a list of each image as we have thousands from every site listed there, however if you open a support ticket we will see if we can find a link for you, it is simply not possible to provide you with it here.
Thanks
-Ammar
Hello there. Please is it possible to create multiple web site using one Avava theme?
Hello @startupane
If by one theme you mean Avada WordPress theme itself, then yes, you can create as many website layouts as you want, however if you are talking about the license, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
Thanks
-Ammar
