119 comments found.
I got this error when my PHP version was updated to 7.3
“Warning: Use of undefined constant “jquery” – assumed ‘“jquery”’ (this will throw an Error in a future version of PHP) in /home/customer/www/idvconcepts.asia/public_html/wp-content/themes/inteco/header.php on line 19”
Is there a way to fix it?
Hi,
Did you modify any theme files ? Could you try updating the theme to latest version and see if this helps ?
If not, please try deactivating all plugins out and activate it one by one to see if this cause from plugins ?
Is it possible to see the admin page of this template before purchasing it?
Hi.
First of all, Thanks for your interest 
We don’t have the test site for this but you can see these videos to see how it works : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3vyRbDJvegRmv-0749jZdCB
Hi,
Is it possible to make a caroussel of projects in the head of the main page?
Hello,
Do you mean in the place of the slider? Yes, you can place a carousel of projects there
No, I wrote uncorrectly, I meant that I need slider of projects under the main menu. Is it possible, because I didn`t see such an example in demos?
Yes, you can use the Portfolio element in the page-builder and enable the carousel style in it: https://ibb.co/B2CrPn5
Pre-sale questions !
Hi, i would like to know if it’s possible to include video in a portfolio item. I’m filmmaker searching for a new theme, and i have to put my videos in the top of the page, in a portfolio item.
Is it possible ?
Hello,
Do you mean on individual portfolio pages like these: https://demo.goodlayers.com/inteco/portfolio/the-ark-building-project/ ?
Yes, you can add videos on these pages
Despite the log for 1.14 installing that version the goodlayers-core-1.6 breaks the lightbox on 5.3 wordpress
Can you provide page url that having problem please?
PRIVATE TICKET #2216704 I have an issue with the woocommerce product page as it does not support product variations on the product page. Some CSS issues. Please get back to me son.
Our team will get back to you soon regarding this.
My Snazzy map plugin not working, When trying to install it i get this error Something went wrong with the plugin API. Please get back to me about this issue
Thanks for the quick response
Hi,
Snazzy map doesn’t require API. Normally the Google map plugin is the one that requires API code. Just make sure that you set up API properly, following this : https://take.ms/Glxk0
https://developers.google.com/maps/documentation/javascript/get-api-keyHope this help
Hi there, we understood that our support license might’ve just expired but was wondering if you could kindly provide some pointers on the favicon issue that we experienced. We noticed the favicon is showing up consistently in Firefox but not in Chrome. Any idea how this might’ve happened? Thanks.
Can you provide your site url so we can check?
Hi there, thanks for the reply. It’s homeimprovements.com.au.
Hi,
Favicon needed to be .ico file type to display correctly in every browser
Hi there, thanks for the pointer.
We’ve now re-uploaded the image in .ico format and doesn’t seem to make any differences.
Any chance you could let us know if there’s other theme settings that might’ve caused the issue.
Thanks.
Hello,
It looks like you have an image called favicon.ico in your root folder, but it is corrupt/invalid: https://www.homeimprovements.com.au/favicon.ico
Could you try deleting that using the file manager in cpanel or an ftp software?
You can detect any issues using a tool like this: https://realfavicongenerator.net/favicon_checker?protocol=https&site=www.homeimprovements.com.au%2FRegards.
Awesome, thanks for the pointer. It worked! Really appreciated the timely support, we’ve left a positive review. Thanks again.
Hello, pre-purchase question. What type of “page builder” do you use?
Hi,
First of all, Thanks for your interest
We use our own page builder. You can see here : https://www.youtube.com/watch?v=N0haJbDM8ac
Hi there,
I would like to de-activate the woo commerce plugin but can’t get it done… What am I doing wrong?
Cheers
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Not very happy with this theme. Editor is not intuitive and hard to layout other than using the feature layouts. Love the design…hate the backend. Demo take a lot to setup just to get the pages to where you can edit them. Will look for a different theme.
Sorry for the issue. If you’re new to our builder, you might need sometime to get use to it but once you get use to it, you will surely love our builder like many customers do.
If you have any further questions, feel free to submit a ticket in our support site 
Hey, Pre-sale qestion:
Does this Theme supports multilingual Plugins?
Hi,
Yes, we recommend WPML in this case.
Thanks for your interest by the way
Hi there, some pre-sale questions:
1) Page Builder – Is this your custom page builder plugin? I’m used to using the WPBakery Page Builder, let me know if it’s similar
2) No “Back To Top” button in the bottom right corner?
3) Your Change Log hyperlink on your theme’s profile page is not working. Need to see your change log.
4) Slider Revolution – Compatible with the latest v6.0.7?
5) Mail Chimp compatible? Didn’t see any Newsletter/Subscribe example on your preview
6) Demo Data – It will be EXACTLY as your demo preview after the one click import, correct? All pages that is. So I don’t have to start from scratch. I need to use your photos for presentation purpose only, then I replace with my own afterwards.
Let me know. Thanks!
Hello,
1. Yes, it is our custom page-builder, you can see it working in the videos from the Theme Documentation: http://demo.goodlayers.com/document/inteco/
2. This can be enabled in the Theme Options Panel.
3. Sorry about that, here it is: https://support.goodlayers.com/document/changelog-inteco
4. Yes.
5. We haven’t checked this specific plugin. It should work fine though, I have come across other buyers using it without any issue.
6. Yes, the imported data will be exactly as our demo
Regards.
Change Log – How come on the theme profile section, shows Last Update date of July 16, 2019. On the Change Log page / link, it shows: ===v1.1.2== 25/04/2019
Oh sorry for confusion. On July was a theme name tweak (Envato ask us to do that) so it reflect on TF theme profile section but we didn’t really update things in the theme file.
Hi,
We’d like to add a gallery of images that can be clicked through in a lightbox in a Single Portfolio page.
Can this be done? From your Demo I can only find images that can be clicked as a single image in a lightbox, not a gallery of images in a lightbox.
Thanks,
Will
Hello,
Yes, you can do that by adding a gallery element in your portfolios. You will be able to click on one of the image thumbnails and the lightbox shown will contain a gallery of all the images in this element.
The images shown on our demo portfolio are separate images, so you don’t this.
Hi! Is this template compatible with WordPress 5.2.2 / PHP 7.2 ???
Hi,
First of all, Thanks for your interest
Yes, it is
Hi there, 2 pre-sale questions for you:
- In the demo, on most of the portfolio pages, for each of the single items, there’s an Expand icon that allows the user to see the image thumbnail, and then go through the subsequent images for that page. Some also have the associated tags for the entry. Would it be possible for me to turn those off? I noticed that the “Expand” functionality is absent for some of the portfolio pages (for example, Masonry 4 columns with space, and Masonry 3 columns with no space).
- On my desktop, when I access the page Corporate Envelope Design, there’s a section mid-way down the page where there’s sections labeled with numbers (01,02,03) and images that are next to them. On mobile (I’m using an iPhone 6s) those images that are coupled with those sections are gone. Is there a reason for that? It’d be cool if the images showed up on mobile!
Thank you for your time.
Hello,
- Yes, you can turn both of these off.
- Sorry, not sure what you’re referring to, could you provide a link?
Hello!
I would like to buy the Inteco – Interior Design & Architecture WordPress template.
However the fonts used for the headers is not supporting Cyrillic alphabet. Do you sell a font that will fit with the design well and is working with Cyrillic?
Thank you for the cooperation in advance!
Hello,
Yes, we support plenty of Cyrillic fonts, you can see a list of them here: https://fonts.google.com/?subset=cyrillic You can choose any of these fonts in the Theme Options Panel.
Hi there,
We know our support license has just expired but is it possible for you to let us know how we can change the mouse-over text on the product grid? Currently it’s showing ‘Read More’ and we want to change it to ‘View Product’.
Please let us know. Thanks a lot.
Hi,
In this case, you need to do localization directly to translate the word : https://goodlayers.ticksy.com/article/3812/
Or you alternatively you have to edit from theme code directly but you have to do every time you update the theme.
hello pre-sale question, have a boxed layout version or only a full width? regards
We have both setting for this theme
Thanks for your interest by the way
Hello, How can change h3 tag in you travel tour theme i want to change it to h2
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
