Hi there,

First of all, thanks a lot for interested in our theme It is very appreciate!

You can only use 1 license for each domain/website, that based on the Regular License info on Themeforest. That mean you’ll need to purchase 1 more license of Roneous if you want to create a new website with this theme.

Please refer to the article here to learn more about the license: https://themeforest.net/licenses/standard

Hope this helps, Danny

Thank you Danny, My concern was whether I would be able to offer the consultancy services or sell the e-book or use the affiliate links in this single domain that I use your regular license on?

Hi there,

Thanks for your question!

Yes, if you’re using the theme in single domain, then it’s ok with regular license.

Best regards, Danny

Hi there,

Thanks for your info!

I’ve just replied to your email, please check your inbox.

Best regards, Danny

Thank you so much for solving my issue!

You’re welcome!

Hi there,

Thanks for writing in!

About this issue, please make sure you’ve set the “Auto activate Visual Composer for Page?” to “Yes” in your Dashboard > Appearances > Customize > System, as in the screenshot here: https://ibb.co/3hPspKt

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out.

Best regards, Danny

But in that case Page Sidebar disappears. Ok thank you I believe I have to choose one… Great theme anyway. thank you

You’re welcome! I’m glad you sorted it out.

Best regards, Danny

Hi there,

Thanks for writing in!

Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. If you want to make custom changes to the theme that requires theme modification, behaviour changes or 3rd party plugin integration, we suggest that you hire a developer. There are some good places to find a WordPress Freelancer such as Envato Studio (https://studio.envato.com/)

Thanks for your understanding. Take care!
Danny

Hi there,

Thanks for your info!

Could you please let us know what is your email address and the email title so we can check it, since I’ve replied to all the emails and all the support tickets in the support forum here: http://www.themelogi.com/tickets/theme/roneous/

Looking forward for your response!

Best regards, Danny

Thank you so much for solving my issue!

You’re welcome!

My only remaining question- I love the Flexibly Projects layout. Would I be able to create that same layout (menu on right, content on left) for all my pages, including shop, etc? Would that be included, or would I have to figure it out myself?

Oh, and would I be able to replace the pictures below the main picture with links to woocommerce products?

Hi there,

Thanks for your info!

Yes, the theme comes with 2 theme options (“Appearances > Customize” & “Page options at bottom of the page/post”)

It’s very simple indeed, just 2 points that you need to know to use our Theme Options.

1. There are global options that affect you entire site in “Appearances > Customize”.

2. There are individual options that affect only that page or post in “Page options at bottom of the page/post” (Screenshot: https://i.ibb.co/zS2J3j4/po.png)

So in this way, you can setup the menu layout in “Appearances > Customize” (global options 1) to be same as Flexibly Projects layout (individual options 2).

About the Flexibly Projects, you can add your portfolios to use the layout as in the demo, but link to external URL such as woocommerce products as you wish.

Hope this helps, Danny

Hi there,

Thanks for your info!

1. Please make sure you’ve add all 3 filtering widgets as in the screenshot here: https://ibb.co/qjSKr4d

2. Yes, to edit the header image of the default Blog/Shop/Portfolio archive page, please go to your Dashboard > Appearances > Customize > Blog/Shop/Portfolio > Header layout.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi Danny,

1.) Shop has a masonry grid as default i understand. How can i make it normal grid, not masonry. My product images are not aligned at top.

2.) Do we have an option to display filtering options on mobile view as well? They do not show up on mobile view.

3.) On default SHOP page of woocommerce, i can not put any ekstra elements on the page with visual composer. They don’t show up on frontend. İE: I have a slider and put it on default woocomerce SHOP page. But it does not show up on frontend.

Thank you. Do you have a SHOP DEMO?

Hi there,

Thanks for your info!

Please find below the answer for your questions:

1. About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

2. To display the sidebar on mobile view, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:

@media (max-width: 768px) {
    #sidebar, .main-sidebar {background: transparent;display: block!important;}
    #sidebar:before, .main-sidebar:before {background: transparent;}
}

3. Yes, this is the default shop archive page by WordPress (same with /blog or /portfolio, you can’t edit the default archive template by editor), you can’t modify it with visual editor, you can only set the default layout of that page in your Dashboard > Appearances > Customize > Shop > Archive Layout.

If you want to adding more elements, please create a new page, then add a Product elements as you wish. You can check the shop demos in our live demo as in the screenshot here: https://ibb.co/44Cht6S

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please have a look at a 3rd party plugin such as: https://wordpress.org/plugins/popup-maker/

Hope this helps, Danny

Hi there,

Thanks for writing in!

We’ve just included the latest version of slider revolution into the theme, please follow the article here to update your theme: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Best regards, Danny

Hi there,

Thanks for writing in!

It seems that is a common issue while installing a WordPress theme:

“The error usually happens when the file you’re trying to upload is larger than the default upload and execution limits set by WordPress. The best way to fix the issue is to increase the default upload limits.”

So please have a look at the article here for the solution: https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/ or this topic: https://wordpress.org/support/topic/the-link-you-followed-has-expired/page/2/

Hope this helps, Danny

Hi there,

Thanks for writing in!

You only need to use “roneous” to install or update the theme. The “roneous-child” is a WordPress child theme that you need to use in case you want to modify the theme files, you can learn more details about child-theme in the article here: https://developer.wordpress.org/themes/advanced-topics/child-themes/

Also, there is a note in the theme documentation about child-theme (section 2: Theme Installation) http://www.themelogi.com/docs/roneous/, screeenshot: https://ibb.co/5ckZdkP

For more details about the theme updates instruction, please have a look at the article here: http://www.themelogi.com/knowledge/#theme_update

When you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.

Hope this helps, Danny

thx

You’re welcome!

Hi there,

Thanks for writing in!

Please find below the answer for your questions:

1. I’ve checked your screenshot and see that you’re using the field named “ElementarySchool”, but in the form, you’re using “elementarySchool”. Could you please check again.

Also, If you need help about contact form settings, please have a look at the article here: https://contactform7.com/setting-up-mail/ or here https://contactform7.com/best-practice-to-set-up-mail/

2. About this error message, please have a look at the article here for more details: https://contactform7.com/configuration-errors/multiple-controls-in-label/

In case you need help about the contact form, you may want to have a look at the Contact Form 7 documentation: https://contactform7.com/support/

Hope this helps, Danny

Hi Danny Thank you very much!!

You’re welcome!

Hi there,

Thanks for writing in!

About this issue, since we’ll need to check on your site, so please share us your site URL and the admin account via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem.

Best regards, Danny

Hi there,

Thanks for writing in!

Regretfully this isn’t a feature offered by the theme. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.

Thanks for your understanding. Take care! Danny

Hi there,

Thanks for writing in!

About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.

If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi there,

Thanks for writing in!

To resolve this issue, please have a look at our FAQs page here (in Question 5): http://www.themelogi.com/tickets/topic/faq/

Hope this helps, Danny

yeah i saw it, but still doesnt answer my question i dont want the default form, i want to use the API key (that i have) so i can add a map image marker

Hi there,

Thanks for your info!

If you want to use API key, please have follow the article mentioned in Question 5 as in the screenshot here: https://ibb.co/NmGm3gC

Since there is API changes introduced by Google Maps, so you may need to follow the article as in the screenshot above to re-create your API key in their correct way.

Hope this helps, Danny

Hi there,

Thanks for writing in!

About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email us at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!

Best regards, Danny

Hi there,

Thanks for writing in!

To translate the theme, please have a look at the article here: http://www.themelogi.com/knowledge/#multilingual

Hope this helps, Danny

Yes, thank you very much. This is what you need.

You’re welcome

Hi there,

Thanks for writing in!

To resolve this issue, please have a look at our FAQs page here (in Question 5): http://www.themelogi.com/tickets/topic/faq/

Hope this helps, Danny

Thanks for your reply. I had already checked this answer the point is that I want to switch to Map embed type to be as defualt but I dont know where to find the google map setting type…I was expecting to see the screenshot in question no.5 for google showing “map ebed type”. Considering that I have recently purchased the theme I was expecting it doesnt need update to have that feature. can you please help how and where I can switch to defualt map embed? thanks azi

Hi there,

Thanks for your info!

To change the google map settings, please open your page editor, and click on Google Map Settings and set the “Map embed style” to “default” as in the screenshot here: https://ibb.co/NsJxBrS

If you can’t see this option, you may need to update your theme & TLG Framework plugin.

Hope this helps, Danny

Hi there,

Thanks for writing in!

Yes, we’ll send an email to you about the theme updates.

Best regards, Danny