23241 comments found.
After updating i got strange error. My rev slider text color are ignored.
How can i fixed that? Example. its always load always with black. class=”text-dark rs-layer”
Hello,
Please share your site URL so that I’ll check and provide you the best possible solution for it.
Best Regards.
Hello,
This is nothing but your site cache issue, that color is coming from dynamic_style.css and bootstrap.css under wp-content/uploads and that is because of the server cache like CDN or file permission issue, Please read and follow the instructions written in this article: https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Otherwise, we have to debug your site and for that you have to contact us via our support system with your site WP Admin Login details but after extending your support extension because your 6 months of support period is expired from 25/03/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understanding.
Is rev slider and wp bakery included in this theme? because there aren’t any codes to activate, please advise.
Hello,
You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.
So no need to activate it, just ignore the message and feel free to use it.
You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.
Best Regards.
Hi, when can we expect the Elementor demo pages for Porto? Looking forward to the demos, to use Porto together with Elementor (instead of WPBakery). Especially after the news that Elementor just got a huge multi million dollar investment!
Hello,
We already have this in our to do list, and we are working on it, Hopefully soon you will finds the new Demo’s made using Elementor plugin.
Thanks for your understanding.
I am using your theme since more than a year and already have a fully developed website.
Now I would like to design some custom blocks and pages that mimic these pages here:
https://www.portotheme.com/wordpress/porto/shop28/ and https://www.portotheme.com/wordpress/porto/app-landing/But I do not know how they are constructed with the wpbakery page builder…
So I want to import only a single page like the one above without messing up my website, menus, pages, etc…
How can I do that?
Hello,
Please use Porto Studio Functionality and Import any of the Demo on your site as per your requirements:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 12/06/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi. My site has changed domain. I unregistered from the old one and it will not let let register the code to the new one?
It’s OK all sorted,
Sound’s Good!! 
I requested support, but I’m being ignored. Could you answer, please? Ticket number: 83824
Hello,
Really sorry for the inconviniance but we have already replied your support ticket with complete solution at the same day but we have not got your any reply on same ticket as showing in this screenshot: https://postimg.cc/rdgRVstL
So please check your ticket again or your email or spam folder.
Best Regards.
Hi how are you? Your theme is very good. One question: how do i change the cart icon? I would like to use a different icon! Thank you!
Hello,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache. You can change any icon by canging the Icon code in given Code as per your requirements.
#mini-cart .minicart-icon:before {
content: "\f217" !important;
font-family: "Font Awesome 5 Free" !important;
font-weight: 900 !important;
}
Best Regards.
hi,
i want to make my homepage like this site.
https://www.idus.com/w/main/category/4a8cbc36-3af8-4b75-af01-8795782df80d1. that is, as i scroll down, additional products continue to be created. 2. and when i add new products, this new products are automatically updated to the top just like the site I put a link above. that is, i want old dated products to be pushed back automatically.
do you have these functions?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
You have to set the Shop page as your site Home Page.
1. Yes, you have to set Infinite Load for Shop Page.
2. Again yes you have to set the Products show as Asc from Theme Options for shop page.
Best Regards.
1.can i use your demo at once? i am afraid whether the homepage will go back to the beginning when some upgrade will be finished someday.
2.and can i use backup plugin of wordpress to your demo? i wonder whether your demo can be backuped up. and i wonder if i can reinstall my backed up homepage when critical error occur and recovery will be required someday.
3.or should i build my homepage from the beginning? i think that will be take too much time for me…
Hello,
1. You can use any Demo on your site but you can only use the single Demo on a single site at a single time, If you want any other Demo then you have to override the old one and no it will not go back to the beginning don’t worry.
2. You can backup your site using any backup plugin, we have not tested any plugin with the Theme for this.
3. No, need to built it from Begining you can simply use any Demo on your site as per your requirements like this one: https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Best Regards.
Hello, is Polylang plugin supported by Porto theme. I mean can I use Polylang in Porto website? Thank you
Hello,
Yes, For Multilanguage, you can use any one of the following:
Compatible with WPML plugin
Compatible with Polylang plugin
Compatible with qTranslate X pluginBest Regards.
WPBakery Page Builder doens’t appear in new product. I’m just configuring the templat now and I was just testing in the product option and appear the code but not the option to change to backend editor. What’s wrong? Thank you!!
Hello,
Please go to WP-Dashboard >> WP Bakery >> Role Manager and please make sure that you have checked the Custom Type Product from there as showing in this screenshot: https://pasteboard.co/I5kNK5Z.png
It will work for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/11/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello team, Form where to edit this header because unable to find setting for this: http://prntscr.com/ra7ij5
Hello,
You can edit, remove, change it from Appearance >> Theme Options >> General >> HTML Blocks as showing in this screenshot: https://ibb.co/Fnp3Zpm
, This is actually a shortcode and you can use any of the element shortcode here as per your requirements.
Best Regards.
What is the reason for the error?
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Redux_Framework_porto_settings->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:7650 0.4284 16055528 10. Redux_Framework_porto_settings->initSettings() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:17 0.5074 17714016 11. ReduxFramework->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:36 0.5170 18154472 12. ReduxFramework->_register_extensions() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:317 0.5251 18178104 13. ReduxFramework_extension_custom_fonts->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:2327 0.5281 18199720 14. ReduxFramework_extension_custom_fonts->getFonts() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:94 0.5281 18199720 15. WP_Filesystem_FTPext->dirlist() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:286 0.5281 18199720 16. WP_Filesystem_FTPext->is_file() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:674 0.5281 18199720 17. WP_Filesystem_FTPext->exists() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:420 0.5281 18199720 18. ftp_nlist() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:402 Warning: ftp_pwd() expects parameter 1 to be resource, null given in /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php on line 226 Call Stack: 0.0001 410416 1. {main}() /volume1/web/magazin/wp-admin/edit.php:0 0.0002 411088 2. require_once(’/volume1/web/magazin/wp-admin/admin.php’) /volume1/web/magazin/wp-admin/edit.php:10 0.0003 411536 3. require_once(’/volume1/web/magazin/wp-load.php’) /volume1/web/magazin/wp-admin/admin.php:34 0.0003 412272 4. require_once(’/volume1/web/magazin/wp-config.php’) /volume1/web/magazin/wp-load.php:37 0.0004 419152 5. require_once(’/volume1/web/magazin/wp-settings.php’) /volume1/web/magazin/wp-config.php:89 0.4241 15822480 6. include(’/volume1/web/magazin/wp-content/themes/porto/functions.php’) /volume1/web/magazin/wp-settings.php:497 0.4271 15954512 7. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php’) /volume1/web/magazin/wp-content/themes/porto/functions.php:52 0.4283 16055392 8. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php’) /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php:14 0.4284 16055528 9. Redux_Framework_porto_settings->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:7650 0.4284 16055528 10. Redux_Framework_porto_settings->initSettings() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:17 0.5074 17714016 11. ReduxFramework->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:36 0.5170 18154472 12. ReduxFramework->_register_extensions() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:317 0.5251 18178104 13. ReduxFramework_extension_custom_fonts->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:2327 0.5281 18199720 14. ReduxFramework_extension_custom_fonts->getFonts() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:94 0.5281 18199720 15. WP_Filesystem_FTPext->dirlist() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:286 0.5281 18199720 16. WP_Filesystem_FTPext->is_file() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:674 0.5281 18199720 17. WP_Filesystem_FTPext->exists() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:420 0.5283 18199720 18. WP_Filesystem_FTPext->is_dir() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:404 0.5283 18199720 19. WP_Filesystem_FTPext->cwd() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:432 0.5283 18199720 20. ftp_pwd() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:226 Warning: ftp_pwd() expects parameter 1 to be resource, null given in /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php on line 226 Call Stack: 0.0001 410416 1. {main}() /volume1/web/magazin/wp-admin/edit.php:0 0.0002 411088 2. require_once(’/volume1/web/magazin/wp-admin/admin.php’) /volume1/web/magazin/wp-admin/edit.php:10 0.0003 411536 3. require_once(’/volume1/web/magazin/wp-load.php’) /volume1/web/magazin/wp-admin/admin.php:34 0.0003 412272 4. require_once(’/volume1/web/magazin/wp-config.php’) /volume1/web/magazin/wp-load.php:37 0.0004 419152 5. require_once(’/volume1/web/magazin/wp-settings.php’) /volume1/web/magazin/wp-config.php:89 0.4241 15822480 6. include(’/volume1/web/magazin/wp-content/themes/porto/functions.php’) /volume1/web/magazin/wp-settings.php:497 0.4271 15954512 7. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php’) /volume1/web/magazin/wp-content/themes/porto/functions.php:52 0.4283 16055392 8. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php’) /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php:14 0.4284 16055528 9. Redux_Framework_porto_settings->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:7650 0.4284 16055528 10. Redux_Framework_porto_settings->initSettings() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:17 0.5074 17714016 11. ReduxFramework->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:36 0.5170 18154472 12. ReduxFramework->_register_extensions() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:317 0.5251 18178104 13. ReduxFramework_extension_custom_fonts->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/framework.php:2327 0.5281 18199720 14. ReduxFramework_extension_custom_fonts->getFonts() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:94 0.5281 18199720 15. WP_Filesystem_FTPext->dirlist() /volume1/web/magazin/wp-content/themes/porto/inc/admin/ReduxCore/inc/extensions/custom_fonts/extension_custom_fonts.php:286 0.5281 18199720 16. WP_Filesystem_FTPext->is_file() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:674 0.5281 18199720 17. WP_Filesystem_FTPext->exists() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:420 0.5283 18199720 18. WP_Filesystem_FTPext->is_dir() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:404 0.5287 18199832 19. WP_Filesystem_FTPext->cwd() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:434 0.5287 18199832 20. ftp_pwd() /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php:226 Warning: ftp_pwd() expects parameter 1 to be resource, null given in /volume1/web/magazin/wp-admin/includes/class-wp-filesystem-ftpext.php on line 681 Call Stack: 0.0001 410416 1. {main}() /volume1/web/magazin/wp-admin/edit.php:0 0.0002 411088 2. require_once(’/volume1/web/magazin/wp-admin/admin.php’) /volume1/web/magazin/wp-admin/edit.php:10 0.0003 411536 3. require_once(’/volume1/web/magazin/wp-load.php’) /volume1/web/magazin/wp-admin/admin.php:34 0.0003 412272 4. require_once(’/volume1/web/magazin/wp-config.php’) /volume1/web/magazin/wp-load.php:37 0.0004 419152 5. require_once(’/volume1/web/magazin/wp-settings.php’) /volume1/web/magazin/wp-config.php:89 0.4241 15822480 6. include(’/volume1/web/magazin/wp-content/themes/porto/functions.php’) /volume1/web/magazin/wp-settings.php:497 0.4271 15954512 7. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php’) /volume1/web/magazin/wp-content/themes/porto/functions.php:52 0.4283 16055392 8. require_once(’/volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php’) /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options.php:14 0.4284 16055528 9. Redux_Framework_porto_settings->__construct() /volume1/web/magazin/wp-content/themes/porto/inc/admin/theme_options/settings.php:7650 0.4284 16055528 10.
If I deactivate the thema porto, the error disappears. php 7.3, porto 5.2.1, wordpress 5.3.2
Hello,
Many of the issues are coming from WordPress Core, and Redux Core as well, Please make sure your site Redux is up to date and also deactivate all the third-party plugins and check your site after removing the server, site and browser cache, Hope your issue will solve and if not then please remain all the third-party plugins deactivate and purchase the support extension and contact us via our support system so we will check it for you, your 6 months of support period is expired from 08/12/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,
You can change the background color of the Menu from Porto >> Theme Options >> Skin >> Main Menu as per your requirements.
Best Regards.
Hi, Implanning to use your them for a charity project and as I see there is no charity pre-designed demo. I wonder that, if I can create causes in your theme like the percentages and etc. like in charity themes ?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Sorry to say that but for now there is no Pre-Built Demo for Charity, We will add in our to-do list, and for now you can check any Demo and go with any one which meets your requirements.
Best Regards.
Can you help me with the header top? The settings I made only shows for people who are logged in. But when its viewed on the front end with viewers not logged it, it stays in default setting.
It shows up like this on logged in viewers: https://www.dropbox.com/s/c8vqbqky2ujwqno/Screen%20Shot%202020-03-01%20at%2011.36.33%20PM.png?dl=0 but for non logged in views it shows like this: https://www.dropbox.com/s/7dlpqx6bdb567tk/Screen%20Shot%202020-03-01%20at%2011.36.44%20PM.png?dl=0and also one more problem, the header top menu is not showing in mobile.
here’s the url: www.cpv.ph
nevermind, I was able to figure it out. Thanks!
how can I put the wishlist Icon and My Account icon beside the mini cart icon on my main menu?
Hello,
Sound’s Good!! that you figured out your first issue, you are the best .
Regarding your Second issue, You have to use Header Builder Header: https://www.portotheme.com/wordpress/porto/documentation/header-builder/
And then use HTML element under Header Builder and use HTML code for it as showing in the below given screenshots:
1. https://postimg.cc/QBpYQvS1
<a href="http://hubdatasolutions.com/pearl/porto/shop2/wishlist/" class="wishlist" title="Wishlist"><i class="porto-icon-wishlist-2" /></a>
2. https://postimg.cc/7bp74bqP
<a href="http://hubdatasolutions.com/pearl/porto/shop2/my-account/" class="my-account" title="My Account"><i class="porto-icon-user-2" /></a>
Best Regards.
Hello,
You have to increse the size using Custom CSS, Please contact us via our support system with your site WP Admin Login details so we will check and provide you the Custom CSS code for incresing the Icon size.
Best Regards.
Is it possible to make Add to Cart button animated like shaking? It is on product page of woo.
Hello,
You can animate it using Custom CSS or Custom Code, there is no option in the Theme for it.
Best Regards.
If I am using demo SHOP 28 (SINGLE PRODUCT); could you help with providing CSS code for product page? Thank you!
Hello,
You can get the Custom CSS code for any animation for your site from W3Schools: https://www.w3schools.com/css/css3_animations.asp
Best Regards.
Is it possible to reset my purchase code please?
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Ajax search doesn’t work with new update and wish list heart icon is not visible on mobile screens. How do i fix?
Hello,
I have tested it on my test site now with the very latest update of the Theme and it is working perfectly fine at my end, you can check it on my test site as well here: http://hubdatasolutions.com/pearl/porto/shop2/
I think you do not properly understand, how Live Search Works, Please read this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Best Regards.
Hello, I’m using the Porto theme I’m selecting Header Type 01, which works perfectly, however, I have a single problem, the “Mobile Menu Icon” appears on the left side and I need to make it appear on the right side, I’ve been there for over 40 years days trying to solve and I can’t, someone knows how to guide me how to proceed, I thank you very much for your help, thank you.
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Best Regards.
Hello, I haven’t bought the Porto theme yet, precisely because I need to make sure that using the Header 01 it is possible to have the Mobile Menu Icon on the right side, I only need that answer and how to do that, I await confirmation and instructions from you to make the purchase . The Theme has already been approved by the company’s board in all requirements, but now I need this answer and how it should be done to present to the board to release the funds to buy the topic, thank you.
Hello,
Really sorry for the inconvenience, I thought that you already using Porto WordPress Theme because of this: “I’m using the Porto theme I’m selecting Header Type 01”.
BTW, You can not change the layout of the elements on Pre-Built Header Types, but you can change the layout of the Header as per your requirements using Header Builder Feature, you can read more and all about it here:
https://www.portotheme.com/wordpress/porto/documentation/header-builder/
Regards, PT-Support2.
How do I change the images of the homepage banner slider? I am using Shop 3
Hello,
Please edit your home page and you will find Porto Carousel element and Porto Interactive Banner elements under it, You have to edit the Porto InterActivae Banner and change the Image as per your requirements: https://postimg.cc/QK3dwzKQ
Please read the below given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000057396--24-how-to-configure-porto-inter-active-banner-home-page-slider
https://smartwave.freshdesk.com/support/solutions/articles/12000056892--18-home-page-slider-configuration-slider-images-and-text-changing-slider-button-url-link-changing
Best Regards.
