23249 comments found.
Hello,
You can change the background color of the Menu from Porto >> Theme Options >> Skin >> Main Menu as per your requirements.
Best Regards.
Hi, Implanning to use your them for a charity project and as I see there is no charity pre-designed demo. I wonder that, if I can create causes in your theme like the percentages and etc. like in charity themes ?
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Sorry to say that but for now there is no Pre-Built Demo for Charity, We will add in our to-do list, and for now you can check any Demo and go with any one which meets your requirements.
Best Regards.
Can you help me with the header top? The settings I made only shows for people who are logged in. But when its viewed on the front end with viewers not logged it, it stays in default setting.
It shows up like this on logged in viewers: https://www.dropbox.com/s/c8vqbqky2ujwqno/Screen%20Shot%202020-03-01%20at%2011.36.33%20PM.png?dl=0 but for non logged in views it shows like this: https://www.dropbox.com/s/7dlpqx6bdb567tk/Screen%20Shot%202020-03-01%20at%2011.36.44%20PM.png?dl=0and also one more problem, the header top menu is not showing in mobile.
here’s the url: www.cpv.ph
nevermind, I was able to figure it out. Thanks!
how can I put the wishlist Icon and My Account icon beside the mini cart icon on my main menu?
Hello,
Sound’s Good!! that you figured out your first issue, you are the best 
.
Regarding your Second issue, You have to use Header Builder Header: https://www.portotheme.com/wordpress/porto/documentation/header-builder/
And then use HTML element under Header Builder and use HTML code for it as showing in the below given screenshots:
1. https://postimg.cc/QBpYQvS1
<a href="http://hubdatasolutions.com/pearl/porto/shop2/wishlist/" class="wishlist" title="Wishlist"><i class="porto-icon-wishlist-2" /></a>
2. https://postimg.cc/7bp74bqP
<a href="http://hubdatasolutions.com/pearl/porto/shop2/my-account/" class="my-account" title="My Account"><i class="porto-icon-user-2" /></a>
Best Regards.
Hello,
You have to increse the size using Custom CSS, Please contact us via our support system with your site WP Admin Login details so we will check and provide you the Custom CSS code for incresing the Icon size.
Best Regards.
Is it possible to make Add to Cart button animated like shaking? It is on product page of woo.
Hello,
You can animate it using Custom CSS or Custom Code, there is no option in the Theme for it.
Best Regards.
If I am using demo SHOP 28 (SINGLE PRODUCT); could you help with providing CSS code for product page? Thank you!
Hello,
You can get the Custom CSS code for any animation for your site from W3Schools: https://www.w3schools.com/css/css3_animations.asp
Best Regards.
Is it possible to reset my purchase code please?
Hello,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Best Regards.
Ajax search doesn’t work with new update and wish list heart icon is not visible on mobile screens. How do i fix?
Hello,
I have tested it on my test site now with the very latest update of the Theme and it is working perfectly fine at my end, you can check it on my test site as well here: http://hubdatasolutions.com/pearl/porto/shop2/
I think you do not properly understand, how Live Search Works, Please read this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Best Regards.
Hello, I’m using the Porto theme I’m selecting Header Type 01, which works perfectly, however, I have a single problem, the “Mobile Menu Icon” appears on the left side and I need to make it appear on the right side, I’ve been there for over 40 years days trying to solve and I can’t, someone knows how to guide me how to proceed, I thank you very much for your help, thank you.
Hello,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Best Regards.
Hello, I haven’t bought the Porto theme yet, precisely because I need to make sure that using the Header 01 it is possible to have the Mobile Menu Icon on the right side, I only need that answer and how to do that, I await confirmation and instructions from you to make the purchase . The Theme has already been approved by the company’s board in all requirements, but now I need this answer and how it should be done to present to the board to release the funds to buy the topic, thank you.
Hello,
Really sorry for the inconvenience, I thought that you already using Porto WordPress Theme because of this: “I’m using the Porto theme I’m selecting Header Type 01”.
BTW, You can not change the layout of the elements on Pre-Built Header Types, but you can change the layout of the Header as per your requirements using Header Builder Feature, you can read more and all about it here:
https://www.portotheme.com/wordpress/porto/documentation/header-builder/
Regards, PT-Support2.
How do I change the images of the homepage banner slider? I am using Shop 3
Hello,
Please edit your home page and you will find Porto Carousel element and Porto Interactive Banner elements under it, You have to edit the Porto InterActivae Banner and change the Image as per your requirements: https://postimg.cc/QK3dwzKQ
Please read the below given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000057396--24-how-to-configure-porto-inter-active-banner-home-page-slider
https://smartwave.freshdesk.com/support/solutions/articles/12000056892--18-home-page-slider-configuration-slider-images-and-text-changing-slider-button-url-link-changing
Best Regards.
Is there a way to edit the copyright footer text and add a second line? Line break tags don’t work in the copyright field.
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000056890--17-how-to-configure-footer-in-porto-wordpress-
Best Regards.
Hi,
I have a couple of PRE-SALES questions:
1) Can I have login and register in different pages with your template? 2) Can I modify registration fields with your template?
Thanks in advance.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. Login/Register is the default functionality provided by WooCommerce and yes you can set it on any page using WooCommerce element myaccount on your site.
2. Again, It is the default functionality provided by WooCommerce so you can simply achieve it using some small piece of code like given in below articles and threads:
https://www.cloudways.com/blog/add-woocommerce-registration-form-fields/
https://medium.com/visualmodo/how-to-add-woocommerce-custom-fields-in-registration-form-79fe7414b0ca
https://rudrastyh.com/woocommerce/add-registration-form-field.html
Best Regards.
Hi Is your theme compatible with the Yoast SEO plugin?
thanks
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress is fully compatible with Yoast SEO plugin as well, you can check all the third-party compatible plugins list confirmed from our end here: https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/reviews/9207399
Best Regards.
PRE-SALE QUESTION
Hi there, first of all congratulations on your theme. It looks awesome. I’m considering to purchase it but first I want to make sure it meets my application requirements:
1) I need a private shop only accessible by logged in users. So I want a home page with general information and once the users log in, they should be redirected to the shop page.
2) Users shouldn’t be allowed to sign up. Only admins should be able to do this.
3) And finally, I see that a sticky “Add to cart button” placed on top of the product page is displayed for tablet devices when you scroll below the product information. But I can’t see this for mobile devices. Is this a behaviour you can configure on the product settings? Or this option is not available for mobiles? Also, can this button be placed at the bottom of the screen?
Thanks in advance.
Hello,
First of all, thanks for showing your interest in Porto WordPress.
1. By default WooCommerce does not provide this functionality, You have to try with any third party plugin.
2. Yes, you can simply turn those options OFF from WooCommerce >> Setting >> Accounts & Privacy as showing in this screenshot: https://postimg.cc/mtkKbKsd
3. This is only for Desktop version, but if you want it on Mobile, you can simply get it using Custom CSS and sorry to say that but this will only show at top of the screen, not bottom.
Best Regards.
Hello, thanks for your quick response.
Do you know of any plugin to achieve (1)?
Regarding question (3), I don’t understand what you are telling me. The sticky button is displayed also for tablets (not just for desktop):
https://share.getcloudapp.com/5zuyXyBBBut not for cell phones:
https://share.getcloudapp.com/WnuNbNxeHow can achieve the same on cell phones as with tablets?
Thanks.
Hello,
1. Sorry to say that but we have not tested any of the third-party plugins for this purpose with the Theme so we are unable to suggest you on it, You can try with any third party plugin which fulfills your needs.
2. Yes, you can simply show it on mobile as well using small Custom CSS, If you will purchase the Theme then contact us we will share the Custom CSS for it with you for showing it on Mobile version.
Best Regards.
please check above screen shot.
can you please fix the speed issue on mobile : https://prnt.sc/r8xbo3
Hello,
The Speed of the site is something which can be achieved using Customization so I only able to provide you the tested solution, Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052420--10-porto-site-speed
Otherwise, If you want our paid Customization services you can contact our Customization team as well or you can hire any developer as well.
Regarding Mobile Site Speed: You can read more about it in the below-given docs:
https://dzone.com/articles/how-to-improve-mobile-page-speed-using-googles-pag
https://apppresser.com/speed-up-wordpress-mobile/
https://wp-rocket.me/blog/how-to-make-your-mobile-site-load-faster/
https://www.shoutmeloud.com/mobile-site-loading-performance-test.html
Best Regards.
Isn’t there a “New” badge for recently added products?
Hello,
No, Sorry to say that but there is no Such Badge, and this plugin is also compaitable with the Theme you can try with this: https://wordpress.org/plugins/yith-woocommerce-badges-management/
Best Regards.
Thanks for the reply. Unfortunately this plugin breaks the image in category page
Hello,
It is working fine at my end, Please make sure that you are using the very latest version of the Theme and Plugins, If no then update the Theme and Plugins and try again and if yes then please contact us via our support system with your site WP Admin Login details so we will check it for you.
Best Regards.
Pre-sale question, can I add short code to a custom product page per product. If this is possible, how is it achieved? If we can, and we know how a sale confirmed. wonderful work by the way and you will be converting a long time Flatsome user. They are a wonderful team too!
Hello,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can add Shortcode to any product page by editing the particular product and under Short and Full Description or under Custom Tabs as per your requirements:
https://postimg.cc/TKS5M3S0
https://postimg.cc/Z9dBThzS
https://postimg.cc/JD3skchY
Best Regards.
Although It was obvious that you can add in short description the html option looks good to me. One last question – is the shortcode supported in the ‘loop’?
Hello,
I am sorry but I do not understand it properly, Can you please explain what you exactly want to ask?
Thanks. Regards.
“is the shortcode supported in the ‘loop’?” – if I include shortcode on the product page in the short description will it be visible in the ‘shop’ page?
Hello,
Yes, It will show on Shoe page as well if you set that Shortcode under Description of the product: https://postimg.cc/WdJNp8f8
Best Regards.
Perfect, thank you for your support. I shall be checking out now.
Most Welcome!!!
For Custom Post Type “EVENTS”, is this possible to add Categories or Tags?
Hello,
Sorry to say that but this is not possible for now, there is no option for add Categories or Tags for Custom Post Type “Event”. but I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hi guys, Can you guys implement the option to assign a Wordpress Menu to be used in the Mobile Menu? That way the mobile menu is more flexible. Right now it’s simply stacking Main nav and top nav, but in doing so, the order of nav items is often not ideal and there’s nothing we can do about it.
Hello,
For now the Main Menu which is on Desktop becomes the Main Menu when you check your site on Mobile version. This is the default functionality of the Theme.
You want to assign/set different Menu on Mobile version of the site right?
Best Regards.
Hi there, Yes that is correct. I think it will be very beneficial for the product to retain the current default mobile menu functionality, and having the option to set to a different Wordpress defined menu.
Hello,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Hello,
This is not the Theme issue but this is your site WP issue, you can see the error is generating by wp-config file which is the WP Core file, so please contact your hosting provider and ask to fix this issue for you.
OR
Furthermore you can read more about this issue in the below given threads:
https://wordpress.org/support/topic/disable-post-revisions-not-working/
https://wordpress.org/support/topic/warning-after-php-update/
https://wordpress.stackexchange.com/questions/158075/notice-constant-wp-post-revisions-already-defined
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 16/05/2018. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello,how to I disable and enable the popup on the first page?
Hello,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Best Regards.
