Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, you can easily create the same layout using Porto WordPress Theme. Please check our all Pre-Built Demo’s here:

https://www.portotheme.com/wordpress/porto_landing/

Best Regards.

Hello,

This is because you have added wrong Custom CSS, Please remove that Custom CSS and copy and paste the below give one under Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache: https://postimg.cc/QFfVHkxP

#mini-cart .minicart-icon:before {
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900;
}

https://postimg.cc/MX4k599x

And other Icons issue is because of the cache, Please first purge all sorts of server cache and then deactivate it till you are in the development process and then remove the site cache and deactivate all the cache plugins from your site and finally check your site after removing the browser cache.

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 26/07/2018. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

You can simply Install the Theme on Localhost as well from Appearance >> Themes and Click on Add new and Upload and Install the Theme from there, It will work for you.

Best Regards.

Hello,

1. Please read this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site

2. You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

Best Regards.

Hello,

For changing the color of the Mini Cart, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the color code in the given Code as per your requirements.

#mini-cart .minicart-icon {
    border: 2px solid #fbff00 !important;
}

For changing the color of the Search border, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the color code in the given Code as per your requirements.

#header .searchform {
    border: 1px solid Gold !important;
}

And if it is not working for you then it must be the cache issue, please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

Best Regards.

Hello,

First of all, thanks for showing your interest in Porto WordPress.

1. Porto WordPress is Compatible with Major multi-vendor plugins like Dokan, WC Vendors and Yith WooCommerce Multi-Vendor plugins, and Dokan MultiVendor plugin is also included in the Theme Package as well.

Sorry to say that but we have not tested YITH STRIPE CONNECT FOR WOOCOMMERCE plugin with the Theme so we are unable to suggest you on this, If you want you can try this at your own risk, and you will find all the third party compatible plugins list with the Theme confirmed from our end here:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399

2. You can translate the Complete Theme to any language as per your requirements using Loco Translate plugin, Please watch and follow the instructions showing in this video that how to translate the Theme using Loco Translate Plugin: https://www.youtube.com/watch?v=z_X4mELtYDM&t=20s and simply you can change any word translated as well as per your requirements by changing it into the Theme Language files using Loco Translate plugin. ​ Some parts are coming from WooCommerce as well so its better to translate WooCommerce plugin as well to the same language by following the same video steps.

Some parts are coming from Porto Functionality as well so it’s better to translate Porto Functionality plugin as well to the same language by following the same video steps.

Best Regards.

Hello,

First of all, please read this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052390--2-how-to-edit-shop-page-banner-and-changing-images-

And the image is coming from ROW background as showing in this screenshot: https://postimg.cc/ZBYhTPgb

So, you have to edit the ROW and then change the image from ROW setting Background as per your requirements.

And the Image Dimension you have to use is 1710×525

Best Regards.

Hello again i have tried to edit the row but there is nothing inside, https://prnt.sc/rbtii4 can you check and help me find this picture, i am in the shop page but there is nothing to edit… thanks

Hello,

Please watch this video completely and carefully, this is not in Shop Page but in Blocks: https://www.youtube.com/watch?v=GnL0D15rGsc&feature=youtu.be

If still not able to achieve it then please contact us via our support system with your site WP-Admin Login details so we will check it for you.

Best Regards.

Hello,

Just tested your site on GTMatrix and its quite Good in speed here is the result:

https://gtmetrix.com/reports/www.candleart.es/NZgBYJjt

The Speed of the site depends on the Images that have not been optimized and Compressed and because of JS and CSS has not been minified and because of the Server as well our Theme has no influence on the site speed infact Porto Comes with default Speed Optimization Wizard Option, you will find under Porto >> Speed Optimization Wizard, So you have to use it and Minify the JS and CSS from there as well and use any third-party plugin for Compressing and Optimizing your site Images and also use server cache as well.

Basically the Speed of the site is something which can be achieved using Customization, So I only able to suggest you the tested solution, Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/en/support/solutions/articles/12000052420--10-porto-site-speed

Best Regards.

Hello,

The demo images not included in theme package due to copyright reasons. You can use a few of them by saving the image manually, But I suggest you to try to always use your own images, it’s a better choice.

Best Regards.

Hello,

This is because you are using an old version of the Theme or plugin, Please update your Theme and Plugins and check back your site after removing the server, site and browser cache, I am sure your issue will solve.

Changelog:

https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs

How to update the Theme:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--14-update-porto-theme-manually-without-loosing-any-data-

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 31/10/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Best Regards.

Hello,

That is basically set using shortcode of element and you have to change it in element, you can not directly change it in the shortcode, I have created a video for you, Please watch and follow the instructions showing in this video: https://jmp.sh/iV2FuJ7

Best Regards.

Hello,

I have tested your both sites on Desktop and Mobile and both are working perfectly fine at my end, Please see the below-given screenshots, It must be the cache issue at your end nothing else, If still, you find the issue then please contact us via our support system with your site WP-Admin Login details so we will check it for you.

https://postimg.cc/64dsc2J4

https://postimg.cc/CRw0vNKh

https://postimg.cc/Hc81Jv62

https://postimg.cc/B8VGnfBb

Best Regards.

Hello,

You can turn ON/OFF the Quick View on Products for Shop/Category pages from Porto >> Theme Options >> WooCommerce >> Product Archives: https://postimg.cc/k2G1X61N

Best Regards.

Ok, but I wanted to know, can I create a button that when I click opens the product preview as a popup? I create the button, then I would like it to open when clicked. Thanks

Hello,

No, Sorry to say that but this is not possible.

Thanks. Regards.

Hello,

Please watch this video: https://jmp.sh/x954ft8

Please make sure that you are using the very latest version of the Theme and Plugins, If not then please update the Theme and Plugins:

https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And if you are using Child Theme with Customization Code/Files then please once check your site with activating the Parent-Theme as well and if you are already using the Parent-Theme then please once check with deactivating all the third-party plugins and check your site, hope your issue will solve and then again you have to activate all the third-party plugins one by one and check which one is creating an issue on your site, and if this also does not solve your issue then please check with cache, you have to first flush your server cache and then deactivate it and then you have to remove your site cache and deactivate cache plugins and finally check your site after removing the browser cache

https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem

, Hope this will solve your issue and if still the issue will be there then remaining your site third party plugins deactivated and share your site WP-Admin Login details via our support system and the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization so that we’ll check it for you and provide you the best possible solution for it and please take the complete backup of your site before providing us the requested info after purchasing the support extension because your 6 months of support period is now expired from 11/09/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello,

You can translate the Complete Theme to any language as per your requirements using Loco Translate plugin, Please watch and follow the instructions showing in this video that how to translate the Theme using Loco Translate Plugin: https://www.youtube.com/watch?v=z_X4mELtYDM&t=20s and simply you can change any word translated as well as per your requirements by changing it into the Theme Language files using Loco Translate plugin.

​ Some parts are coming from WooCommerce as well so its better to translate WooCommerce plugin as well to the same language by following the same video steps.

Some parts are coming from Porto Functionality as well so it’s better to translate Porto Functionality plugin as well to the same language by following the same video steps.

Best Regards.

Ok it’s works. Thanks

I have found a solution

Hello,

First of all, thanks for showing your interest in Porto WordPress.

Yes, Coffee Demo fully supports WooCommerce.

Best Regards.

Hello,

Please read this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-

Best Regards.

Hello,

Not anyone can download those plugins, only Theme purchased customers can download those plugins, and I am sorry to say that but this is not from our end but this is Envato Policy and with all the Theme’s on ThemeForest.

You can always get the latest updates of the Premium plugins with the Theme update in Theme Package OR You can download the latest plugin from here:

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And there is no need to activate or purchase the new license for this plugin. This plugin is already included in the theme package and already purchased the license by P-Themes. This activation message for those who want to update the plugin directly from their website. In our case, you can receive the updated plugin always with the theme update release.

So no need to activate it, just ignore the message and feel free to use it.

You can not use the library/template of any Premium plugin including in any Theme Package, If you want to use the premium plugin library/template then you have to purchase that particular plugin license separately, this is Envato policy you may wish to confirm from them as well.

Best Regards.