472 comments found.
Hi, is there a way to have the categories and search bar on top of the products for the woocommerce pages? They are displayed at the botton when viewed on a mobile, which is a real hassle for the clients. Thanks in advance! 
Hi there,
Unfortunately, no, there is no option to change this.
Support
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Is this something we can fix with a custom code? Since most of the users are shopping via mobile, I think this should be an option and a chance to better your already awesome theme. Thanks for replying
Hi again,
Thank you for your suggestion, we will consider it for a future update. It can probably be achieved with some custom coding, but this falls out of our support scope.
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Hey you! You’re looking to get those categories on top of your product pages so that clients don’t have to scroll all the way down on their mobile devices to filter out products? A Good friend of mine figured it out Here’s how to do it. Add these CSS settings in:
@media only screen and (max-width: 1024px) { .mkdf-grid-row { display: flex; flex-wrap: wrap-reverse; } }
Hi there,
We are glad that you have managed to do this!
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Hi, I have posted a problem on the support form as the theme only shows the product category title – the image and description is not displayed, additionally the “Brand” page just shows the word “Archive”, not the Brand and still no description or image. Can you advise on how long it will be before you are able to resolve these issues? I have a client ready to launch but this is holding us back – thank you
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
If you already have a request please provide us with your request ID.
Thanks.
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thank you – my id is: #28859
Hi there,
We have located your request and can see that it has been responded to, so please keep the conversation with our support agent.
Thanks.
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Hello,
I purchased this theme back in Dec 2019, curious when your next update is scheduled for?
Thank you!
Hi there,
Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
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Hi, I have purchased this theme a while I go and I love it. The shop wasn’t needed until now due to corona. I have come across an issue on the checkout page (this is also showing on your live demo). The shipping method is not showing the radio button so the customer cannot choose the shipping method of their choise. How can this be fixed?
Hi there,
Thank you for notifying us. We have checked this now and indeed the radio button is not displayed on Chrome, we have notified our dev team about it and it will be fixed in the next theme update.
Thanks for notifying us.
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Hi, thank you for our feedback. The radio button is also not showing on other browsers as well (opera, explorer, Firefox). When is the next theme update? Because this has a great impact on how customers will or won’t order..
Hi there,
We are aware of this and as we said it has been reported for sure. At the moment we don’t have any ETA when this update will come out but you will for sure be notified once it is out.
Thank you for your patience.
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Hi, I just found out that the radio buttons are also not working for the payment method. I hope an updated version of the theme is coming real soon because I’m not so happy with this theme right now.
To customers it looks unprofessional and they might leave the shop because of it. Please support us with an update of the theme!
thanks
Hi there,
Please note that we are constantly working on updating our themes and the thing, in particular, has been reported and will be fixed in the next theme update.
Thank you for your patience.
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I just purchased the Curly theme about a week ago and installed it only for the Dashboard to warn me:
Your theme (Curly) contains outdated copies of some WooCommerce template files.
This doesn’t seem to be the right place to send something to you but I can not find the right place for support other than the Item Support which doesn’t give me options to send something like this. Can you help me out?
The dashboard told me to pass this information on:
`- WordPress Environment ###
WordPress address (URL): https://wcswebs.com Site address (URL): https://wcswebs.com WC Version: 4.0.1 REST API Version: ✔ 1.0.7 WC Blocks Version: ✔ 2.5.14 Action Scheduler Version: ✔ 3.1.4 WC Admin Version: ✔ 1.0.3 Log Directory Writable: ✔ WP Version: 5.3.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: –
- Server Environment ###
Server Info: Apache PHP Version: 7.3.13 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.62.0 OpenSSL/1.0.2k
SUHOSIN Installed: – MySQL Version: 5.6.46-cll-lve Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
- Database ###
WC Database Version: 4.0.1 WC Database Prefix: wp_ Total Database Size: 2.56MB Database Data Size: 2.42MB Database Index Size: 0.14MB wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.00MB + Index: 0.02MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_options: Data: 2.28MB + Index: 0.04MB + Engine MyISAM wp_postmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_posts: Data: 0.03MB + Index: 0.01MB + Engine MyISAM wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_usermeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
- Post Type Counts ###
attachment: 2 customize_changeset: 1 page: 6 post: 2 wpcf7_contact_form: 1
- Security ###
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
- Active Plugins (12) ###
Contact Form 7: by Takayuki Miyoshi – 5.1.7 Curly Business: by Mikado Themes – 1.1 Curly Core: by Mikado Themes – 1.3 Curly Instagram Feed: by Mikado Themes – 1.1.1 Curly Twitter Feed: by Mikado Themes – 1.1.1 Envato Market: by Envato – 2.0.3 WPBakery Page Builder: by Michael M – WPBakery.com – 6.0.5 Limit Login Attempts Reloaded: by WPChef – 2.10.1 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.3
Slider Revolution: by ThemePunch – 6.1.5 UpdraftPlus – Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.22
WooCommerce: by Automattic – 4.0.1
- Inactive Plugins (1) ###
Akismet Anti-Spam: by Automattic – 4.1.4
- Must Use Plugins (1) ###
installatron_hide_status_test.php: by –
- Settings ###
API Enabled: – Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: –
- WC Pages ###
Shop base: ❌ Page not set Cart: ❌ Page not set Checkout: ❌ Page not set My account: ❌ Page not set Terms and conditions: ❌ Page not set
- Theme ###
Name: Curly Version: 1.4.1 Author URL: http://themeforest.net/user/mikado-themes Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔
- Templates ###
Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: curly/woocommerce/content-product.php curly/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0 curly/woocommerce/product-searchform.php
Outdated Templates: ❌
Learn how to update- Action Scheduler ###
Complete: 1 Oldest: 2020-03-24 21:10:34 -0700 Newest: 2020-03-24 21:10:34 -0700
`
I
Hi there,
Please note that we are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, can this theme be updated to support woocommerce 4.0? Any plans? Thanks in advance 
Hi there,
We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out. However, the compatibility with the Woocommerce plugin should not be an issue at all. You can read more about it here.
It will be for sure added to the theme’s changelog once the update is out.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hello I purchased your theme last year and one of my issues is that the images are sideways on IOS but not on other devices. How do I fix this?
Hi there,
Could you please at least provide us with your website URL so we can check this on your end.
Thanks
Support
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Hi Mikado, I bought this theme few months ago already. But since last week I had time to start work. Because I was a long time very sick. But now I want to change the working days and saturday and sunday on the homepage to our own language on the website. but I can’t. Can you please help me? The planning was to start directly few months ago but because of the circumstances I didn’t had energy to start earlier on this. Let me know.
Hi there,
Thanks for writing in! You should know that you can translate the themes labels as in our article here.
We hope this helped and if you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks and hope you are doing fine now.
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Thank you for the beautiful Split slider layout. I have a question—let say a user click on the first slide button link and I want it to auto scroll on that specific slide of the same page. How can I do this?
Hello,
Thank you for reaching us
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Hi - Still waiting. Also, I want to add the same menu layout that opens up on the Split slider into interior pages. So, I can keep the same consistent look.
Hello,
Your ticket is answered, feel free to check the answer on our helpcenter.
Please continue the conversation there.
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hi, Love the theme, but can you advise what script or settings to use to set the accordion to all closed initially? thanks
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
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done – thanks….
Hi there,
Thank you, our support team will answer your request as soon as possible.
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Hello,
we noticed all inputs with a placeholder attribute have a grey background. Can you explain us how to disable this bg color (it would be #808080)?
Thanks
Sorry for the answer we solved. The issue was in a custom css added from the previous agency.
Thanks
Hi there,
Glad this is managed!
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hello! I purchased this theme, however my contact header is white and will not show on the contact page. How do i get it to show? My site is http://www.trubeautyeverythinghair.com
Hi there,
You can set the header options on your Contact Us page, in Header section, beneath the content.
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Thanksss however, I dont see the option to change my menu on my content page from white to black? please help!
Hi there,
You can change the Header Skin on Page options, please check if it has been set differently on that page.
If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.
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hello we want to get this but have to ask if i need it RTL dose it supports RTL? i dont see it anywhere
Hi there,
Thank you for taking interest in our theme!
Unfortunately, our themes do not support RTL. Which means that our dynamic custom shortcodes won’t be working well.
If there’s anything else, feel free to ask!
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Can you send me a screen from pricing list page “Mikado” settings? (https://curly.qodeinteractive.com/pricing-list/)
I do not to know what happened, but once a time in this page have a mistakes (i do not change nothing in this section…). Most of mistakes i could correcting, but the image not wisible behind of the menu… And in the docs i coultn’t find solution.
Hi there,
Please submit a request on our helpcenter and one of our agents will assist you.
Support
Mikado Portfolio part of
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Many module untranslattable. Like in the working days section the day’s name. I think it is not multilanguage friendly…
Hello,
Thank you for reaching us!
All our themes are fully translatable, please check if you have translated Curly Core and Curly Business plugins.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL and one of our support agents will investigate.
Support
Mikado Portfolio part of
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Thanks, it worked. (usualy the texts need to translate in the template…)
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Hello, I’m looking to buy Curly right now. Can you tell me if there is an approved or recommended loyalty program that works with this theme? – Leonard
Hi Leonard,
Thank you for taking interest in our theme!
Unfortunately, we haven’t tested Curtly theme with any loyalty plugin. This means that we can’t guarantee compatibility, but you can try several different plugins for that purpose from https://wordpress.org/.
The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.
Let us know if you have more questions
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Thank you so much! It looks like I’ll be buying Curly. From speaking to other WP professionals today, I’m being told there are loyalty programs that are working. So that’s very good news. I appreciate you writing back and being completely honest about the product. I signed up for your newsletter. Thank you.
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hello. How can I submit a ticket? Or may I ask here? I have problem with import demo data. There is an information that I don’t have access. What is wrong?
Hello,
Thank you for reaching us
https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002745418-Welcome-to-Qode-Interactive-Help-Center
To import demo data navigate to Curly Dashboard > Import https://prnt.sc/r4hsms.
If you click on this link you could see helpful step-by-step guide on how to import demo content successfully.
If you still can’t handle this yourself, you could always submit a ticket to our support forum and include your website URL and one of our support agents will assist you.
Support
Mikado Portfolio part of
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Welcome. I have a problem with the mobile version of the page where the banner element is located. Please look fryzjer.biz
Hi,
Please submit a ticket to our forum and include your website URL and one of our support agents investigate.
Thank you
Support
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Hello, can you tell me why do I get an error message when I try to install the latest update?
I get this as an error message: Fatal error: Class ‘CurlyMikadofWidget’ not found in /www/htdocs/w018f007/twins-hairstyle.de/wp-content/plugins/curly-business/modules/widgets/working-hours/working-hours .php on line 3
Hi there,
Please take a look at this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002326058-How-To-Update-A-WordPress-Theme-And-Plugins
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Good evening, I have followed your advice and tried to update the update with Envato Market. I did it but I always get this error message:
Please help me, I want to keep the theme because I like it.
Fatal error: Uncaught Error: Class ‘CurlyMikadofWidget’ not found in /www/htdocs/w018f007/twins-hairstyle.de/wp-content/plugins/curly-business/modules/widgets/working-hours/working-hours.php: 3 Stack trace: # 0 /www/htdocs/w018f007/twins-hairstyle.de/wp-content/plugins/curly-business/modules/widgets/working-hours/load.php(4): include_once () # 1 / www / htdocs / w018f007 / twins-hairstyle.de / wp-content / plugins / curly-business / lib / widget-loader.php (10): include_once (’/ www / htdocs / w01 …’) # 2 / www / htdocs / w018f007 / twins-hairstyle.de / wp-includes / class-wp-hook.php (288): curly_business_include_widgets_file (’’) # 3 /www/htdocs/w018f007/twins-hairstyle.de/wp-includes /class-wp-hook.php(312): WP_Hook-> apply_filters (NULL, Array) # 4 /www/htdocs/w018f007/twins-hairstyle.de/wp-includes/plugin.php(478): WP_Hook-> do_action (Array) # 5 /www/htdocs/w018f007/twins-hairstyle.de/wp-content/themes/curly/framework/admin/options/mkdf-options-setup.php(5): do_action (‘curly_mkdf_befo .. . ‘) # 6 / www / htdocs / w018f007 / twins-hairstyl e.de/wp-includes/class-wp-hook.php(28 in /www/htdocs/w018f007/twins-hairstyle.de/wp-content/plugins/curly-business/modules/widgets/working-hours/working -hours.php on line 3
Hi there,
Please try to update the theme through FTP as instructed in the same article we have provided you.
And if you still encounter issues would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
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Hello, it doesn’t work with FTP either. I would like to open a ticket. Please look at that. Thanks a lot
Hi there,
Once we inspect your website we do see that you are still using an outdated version of the theme and its plugins so if you somehow need help with the theme updated we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there, is there a way to add a Yelp icon in the Curly Social Icons Group Widget? Thank you!
Hi there,
Thank you for reaching us
Support
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