752 comments found.
Hi,
I really like your theme, but importing demo pages does not work. I am really looking forward to the update.
Hello,
If you have issues with import demo content.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com
Also, please check and config your web hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
Thank you very much
Hi, will implementing the template – home2 to my website.
i realise the banner has display issue with the wording. part of the wording has been camouflage by the image
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Can you help to install it
Hi, you can watch our tutorial video to install and import demo content.
If there is any issue, we will help you install it.
Thanks for interested our theme.
Hello, Support WooCommerce 4.0?
Hi,
Yes, our Onum theme compatible with WooCommerce latest version 4.0.
Best Regards,
OceanThemes
Hi,
Please don’t worry, we’ll provide some new pages demo for you, just created in a few days ago.
If we can’t support for you then we’ll refund for you.
Best regards, OceanThemes
thank you please provide the updates as soon as possible with free-a-quote page
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, I just purchased the Onum – SEO & Marketing Elementor WordPress Theme through envato, all going well but when I am downloading the import through demo data it just keeps scrolling and now completing the downloads, when I click on the One Click Demo Content and go to plug in site it is 404 error Is there another way? Fixed with the increase size method… Please ignore
Hi,
Great work, if you have another problems and need support, please submit a ticket on our support system for help: https://oceanthemes.ticksy.com/
For other customers, read more this guide to config web hosting before import demo content: https://oceanthemes.ticksy.com/article/15372/
Best Regards, OceanThemes
The header isn’t showing up on my site, am I doing something wrong?
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi, how can i change vimeo video on ONUM Video Popup to video from youtube?
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hello! Before purchasing, I just wanted to confirm that when I upload demo data that the website will look just like the previews (all the images are included)? Please let me know! Thanks!
Hi,
All demos content included images when you import demo for your website, it’s like as demo preview is 100%.
You can start replace images, content, etc.. by your content/images.
Thank you for interest to our Onum theme.
Hello, how can I apply for a refund?
We’ll refund for you, if we can’t support for your problems, please check your ticket, Thanks
Hi,
I have two questions, please:
1. Where can I edit a Headers?
2. When I’m clicking “Customize” in “Appearance” menu, I’m getting an error: “There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.”
How can I solve this?
Thank you, Alex
Hello,
Please don’t worry, we’ll check and fixed issues for you.
Please submit a ticket on support system with your link website + wp admin account (set private ticket): https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hi,
I already have opened a ticket. Waiting for your response.
Thank you
Hi, our developer will be check and support for your ticket as soon as possible, Thanks
Hi, I’m still waiting for response, please. Thank you
I’ll support for your problems now, Thanks
Can I edit the style of the “Onum Service box”? I don’t like the current gradient
Hi,
You can edit style in Style Tab with Elementor Page Builder. It’s very easy: https://prnt.sc/rcgw9j
Sorry but this is not the answer I’m looking for. I know how to change the style using Elementor. I do not understand how to change the blue gradient that appears on hover. That also changes the Icon color.
The current setting is Box Style: Style 1 Gradient number. In the Home “Digital Marketing”
Hi,
It’s easy to change color normal/hover for icon, box, etc…
1, Edit color Normal/Hover for Box: https://prnt.sc/rck16p
2, Edit color Normal/Hover for Icon: https://prnt.sc/rck2ip
Thank you
Can not fully install any of the demo. My website just hangs
Hello,
Please don’t worry, we’ll support for your website.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you
Hello, i buyed one license for site. But this code fa0f4dfa-6d17-423a-851b-fc971b5945e0 not suitable for slider revolution, which is included in theme.
Hi, that is not license of Slider. It’s license of theme.
About plugin license: http://oceanthemes.net/docs/onum/2-how-do-i-update-included-plugins/
understand) thnks, one more, how can i use popup for video in slider?
Try add html code to slider:
<div class="video-popup">
<div class="btn-inner">
<a class="btn-play" href="https://vimeo.com/214162786">
<i class="fas fa-play" />
</a>
</div>
</div>
ok, thanks a lot)
Is this theme compatible with CDN services? The first time I installed this it took a lot because of the huge amount of images
Hi,
Our theme is compatible with CDN services throught CDN plugins: https://wordpress.org/search/CDN
Thank you
hi , i bought the template ONUM and i imported the Home 3 demo content and it looks different. there is no background color shape in the first stage and a lot of unalignment elements. like event some elements covers others.. can you help me to fix it?
thanks
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hello,
I’m looking for some documentation on how to create the Onum Tab Tiles from scratch? It’s one of the main reasons I bought your theme, it works really well for what I’d like to do.
I understand how to create the Tab Tiles but there’s nothing to explain how to create the content sections below.
I have tried copy and pasting the styling from a demo page but the copy and past fails for this section only. I’ve also tried a template short code to no avail.
See here http://prntscr.com/rbm9hu
The structure for the bottom section has media-mkt in the CSS ID so I assume this is not actually a standard function.
All I’d like is the documentation to this and I’ll be happy 
Thank you, Lewis
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Do I need any tech knowledge to use this?
Hi,
Our theme use Elementor Page Builder, please read more Elementor documentation when use our Onum theme: https://docs.elementor.com/
Onum documentation: http://oceanthemes.net/docs/onum
Video tutorials: https://www.youtube.com/watch?v=5QjjFqR1akg
Thank you for interest to our Onum theme.
Hey guys, presale question here.
Wich pages are included in the PSD exactly ? All the pages contained in the demo plus all the homepages ?
Thanks for the answer !
Hi,
All PSD files is provide for customers after buying the Onum theme. Please contact with us to get PSD files.
Thank you for interest to our Onum theme.
mmmm I am afraid that is not answering my question:
I was wondering: once I get the them, I will foind ALL THE inner PAGES contained in the DEMO plus all the homepages ?
All the inner pages + all homepages included, Thanks
great
i´ll grab it, thanks !
Hi,
Thank you for understanding, please contact us to receive PSD files after you buy the Onum theme: contact@oceanthemes.net
Best Regards, OceanThemes
Hi
i want to use your theme but i have to konw if there is a RTL support, can i switch to RTL in this theme?
thanks, Yair v.
Hi,
Sorry, this theme doesn’t support RTL now. Maybe we’ll update this problem in the futurre.
Thanks for interested our theme. Have a nice day.
