995 comments found.
I’ve had this theme for years and just did a refresh of my site, but now I’m interested in a horizontal menu. What’s the most compatible theme you have with Lush that also has a horizontal menu?
Hi there,
Thanks for reaching out. We are working on a new theme that has very nice horizontal menu. If you’re interested, please have a chat with us at https://irontemplates.com and we will answer to all questions you may have.
Cheers,
Max
I looked over there yesterday. Where do I contact you?
Do I need to open a ticket?
I just attempted to do an update of the theme but it appears there is no accompanying update to Visual Composer. This produced errors on the website and I had to restore an older version. I checked all the files and can’t see an update for this. Am I missing something?
Hello,
WPBakery 6.6.0 is included with Lush 2.9.15 but the plugin update is not automatically. Please read the article here about how to update plugins: https://irontemplates.ticksy.com/article/12253/Thank you
Alex
Hello, when will you be updating your code to be compatible with the new version of jQuery? Currently having to run at a legacy version and am receiving warnings to upgrade asap but I can’t until the Lush theme code is updated. Thank you kindly.
Hi there,
Lush 2.9.14 should be compatible with the new jQuery version. May I ask which error do you have? Are you able to share the url?
Alex
Hi Alex,
WP says my theme is up to date but I just checked and I’m running 2.9. I can’t find a way to update it.
Message below. And every day I receive emails with jQuery warnings.
Thank you, Aminah
jQuery Migrate Helper Right now, you are using a plugin to support some old code in this website’s jQuery JavaScript library. That code is deprecated, meaning it is basically obsolete and is losing the support of your themes and plugins and WordPress itself. This plugin, called Enable jQuery Migrate Helper, is not a fix. It is a temporary solution to give your plugin and theme authors time to update.
If you get warnings, please check for updated versions of the plugin or theme that generated the warning. There will very likely be one you can install. When you have updated your plugins and themes, and there are no more warnings, please deactivate Enable jQuery Migrate Helper.
You are currently using a legacy version of jQuery. It has no support and doesn’t receive security updates. Please upgrade as soon as possible.
Hi Alex, thank you, I have updated my LUSH theme as per your instructions. However, I have noticed some things are now not working. My favicon is gone and I cannot anywhere to upload a new favicon. Is this missing from the new theme?
On the blog page: the list of categories for people to search by is not showing up. And infinite scroll has been disabled. Now only the 20 most recent posts are showing up.
Please advise if these are issues with the theme and how they can be addressed. The installation was done correctly and all plugins installed and activated.
Thank you kindly, Mina.
I Mina,
Since a while, the favicon option is not in the theme setting anymore. You need now to go to the default wordpress favicon setting. Please go to wp-admin>appearance>customize>site identity.
And, to set the number of post, you have to go to the wp-admin>settings>reading>Blog pages show at most.
About the categories, I cant tell why they are not showing up anymore. We need to take a look to the wp-admin, but to do this, you have to open a support ticket to https://irontemplates.ticksy.com/ticket/2696901
Thank you
Alex
Thanks Alex. Your first two suggestions worked. I have purchased 6 months extended support and submitted a ticket for the third issue.
Hi there, I have not updated the theme since 2.7. Is there a risk to update now to the last one ? Thks
We always recommend that you update on a staging server first if you want to make sure there will be no issue. Read this article on how to update your theme: https://irontemplates.ticksy.com/article/12214/
thank you !
love the theme. but for some reason on the https://developers.google.com/speed/pagespeed/insights/ it scores very low. how do i optimize this?
Hi Big SlickMilli,
Please take a look on our documentation here https://irontemplates.ticksy.com/article/13840/
Thank you
Alex
Hi,
Please, update theme with WPBakery 6.4.1.
Thank you very much.
Hi there, We are not planning to release a new Lush update in November for now. If you still have access to our support, please open a new ticket and we will provide the plugin update. Otherwise, may I ask which feature from the new plugin update you are waiting for?
Thank you
Alex
Hi,
As other users, like ‘conspiracy’, are saying these days, WP Bakery has an important security update that is fixed in version 6.4.1. So, for now, Lush theme has an important security problem.
Please, it will be very interesting that you update this great theme with a fixed version of WPBakery.
Thank you very much.
Hi, We heard you. We will release a new theme update soon. But I cant tell when.
Alex
WP Bakery has an important security update. When will this theme be updated with the new version?
Hi there,
WPBakery 6.4.0 is available with Lush 2.9.12
Alex
Hi. Where is the soundcloud player embeded at? I’d like to change the settings but cant find it? Thank you.
Hi there,
Please open a support ticket to https://irontemplates.ticksy.com/tickets/ Our team will assist you.
Thank you
Alex
Website is making facebook calls although facebook is not used. How can that be disabled?
Hi there,
For technical assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you.
When you open the ticket, don’t forget to include your wp-admin credentials and if possible.It would help us a lot to resolve the issue as fast as we can.
Hi, I tried that. I purchased the theme via ThemeForest, which exact number goes into the required “Purchase Code” field? I tried some numbers from my invoice but your form keep saying not a valid purchase code. So if you tell me, where to find the purchase code, happy to use that channel.
Hi,
When you open a ticket, please click to “Verify Purchase with Envato”
Alex
That worked. It seems my support is no longer valid so I guess I am stuck to just hackway and try to remove the facebook connections from lush myself 
Hi, You should try to disable all plugins even WPBakery. I think your are talking about a facebook connection done by wpbakey. We cant help with this.This is not related by our theme core.
Alex
Is this compatible with Easy digital downloads? I like the theme and am considering using it for a project.
Yes you can use Easy Digital Downloads as well as Woocommerce!
Hope it helps
Max
Hello, i want to buy your theme but i need to know some few things. 1. Can people signup and upload music content. 2. Admin or any user with privilege level can moderate and approve music content before it is shown public. 3. Users can register, buy and download music content. Can i get this?
Hello,
Visitor cant create a account and upload their music. This theme is more designed to feature artist or band, Not to share music. Yes, visitor can download music, but the registration feature has to be done with a third part plugin.
Thank you
Alex
Wondering why this CSS code is not changing the social icons in the footer.
.socialnetworks [class*=” fa“] { color: F3F4F4; }
Hello Sonja,
I think the right class is .social-networks. If you need more assistance pleasem open a support ticket to https://irontemplates.ticksy.com/
Alex
The docs that come with the theme are no longer useful. The screencasts do not load due to a cross origin error
docs.irontemplates.com/:1 Refused to display 'https://articulate.com/' in a frame because it set 'X-Frame-Options' to 'sameorigin'.
Hello SBD,
Thanks to notify us.
Please use this documentation for now https://irontemplates.ticksy.com/articles/100011584Alex
If I bought this theme in 2015 is there any chance to get update? I updated wordpress today and everything crashed. Thanks for an answer. Btw. Great theme
Hello Nicolas, You have to update it through your envato account.
Please take a look on our documentation. https://irontemplates.ticksy.com/article/12214/Alex
Thank you Alex. Cheers
Hi there,
Been using your theme for a while and really like it!
One quick question – what is the element you use to display the images under Featured Photos from the Rock template?
Thanks, 852 CMD
Hi there,
We are using the Photo Gallery feature from our theme. You can manage those pictures to the wp-admin`>Photos Albums.
Thanks
Alex
Bonjour, impossible d’afficher les évènements passés, ça n’a jamais fonctionné, ça ne me posait pas de problème au début mais là ça devient problématique. Pouvez-vous m’aider? https://jeh-vda.com/concerts/
Bonjour Emilia,
SVP ouvrez un ticket au https://irontemplates.ticksy.com/. Les past event devraient bien être affichés. Ça va nous faire plaisir de vous aider.
Alex
Hi . i have problem with video list its not showing my videos on youtube. What should i do
Hi,
Could you please open a support ticket https://irontemplates.ticksy.com/ticket Our team we will be glad to take a look on your issue.
Alex
Where can i find the 30th jan 2020 update.
Hello Mark,
Here our documentation about update https://irontemplates.ticksy.com/article/12214/Hi, 2 pre-sale questions: - Is the builder WPBakery or Visual Composer? - Is it possible to have a standard horizontal menu instead of the hamburger menu in the Classical demo? Thanks, Janneke
Hi, WPBakery is the new name of the old Visual Composer plugin. So yes, we use WPBakery.
With Lush, its not possible to have a standard horizontal menu. However, we might have a workaround for this. Come to www.irontemplates.com and have a chat with us.
thanks
I write here for a little problem with the theme update on 5.3, I think this is a problem of theme because I disable all plugin and the error while run.
The problem is with upload media box of featured image inside event cpt “event”, that permit you to choose a image that was uploaded, but not to upload directly there. I opened console log and compare this error: TypeError: this.obj._listeners is undefinedbackbone.min.js:2:3747, I looked some discussion and there was no all that found a solution instad of change plugin or theme, but for me is not a solution. It’s a little error, no compromise other thing, but if it can be solved is good. I don’t know if it resolved with a wordpress upgrade or a theme upgrade. Thanks for reading all this comment.
Hi, Could you please open a support ticket at http://support.irontemplates.com and our support team will assist you Thanks
Maxime
Hi, I tried to open a ticket but I haven’t the support. If you want more details, because I think the problem is standard with your theme and so is not only for me. If you try and say no then I don’t disturb you anymore
Hi,
If I understand well your issue, when you go to a single event backend and you click on “Set featured image” https://d.pr/free/i/rPtVy2 You cant upload a new file https://d.pr/free/i/6SoLpc I dont have this issue on my device and your are the first to report it. I dont think everybody have this problem, that why you should open a support ticket. But maybe you just need to update our theme.
Thank you
Alex
