118 comments found.
Hello,
Does your template allow you to create a boat sales site only?
I mean by that, can we use the template for a boat site by customizing the fields in the ad repository so that it is boat oriented.
Another thing, do you have front office and back office demo access? Otherwise, the ad deposit is under the form. But should we create the ad after or just be approved by the site administrator?
Thank you
Hi could you please help with demo import? I have sent a support ticket but waiting for help. Im trying to hit a deadline. Thank you
Thank you for open ticket. Our support time is gmt+6, 9am-6pm. Our team are investigating your issue. If their is any issue related to your server. They will notify you Thank you
Hi mate, I have pre purchase enquiry. Can I use this template for electric bike dealers. Bcoz I don’t want to show fuel in product page.
Can I edit form as per I needs for example you have used make an offer. But I need for claiming for loan. Is it possible
Hello, If you need to hide some information from any page. Open ticket in our support system our support team will help their best to adjust. Thank you
hello mate, since i have not purchased i cannot raise ticket. I am asking you pre purchase inquiry. And in product comparison can i change to my custom parameters
Hi,
Please follow up your opened ticket. We have given your answer.
Best regards,
Smartdatasoft Team
Hi, i want to change some text see https://ibb.co/k5ZDSt5 how can i do that - body type - mileage: etc.
and the text Estimated loan en Financing calculator
Please open ticket in https://support.smartdatasoft.com our technical team will help you. Thank you
The plugins do not work, there are errors in the footer, you cannot delete the title of the pages, you cannot install on localhost, it has many errors, there is no technical support, do not buy it, the license is for only one sites, it is theft of this topic. they don’t help you at all, thanks
I am not satisfied with your work, I need a refund, please, your template does not work
Please send your problem is support system our support team will help you for any issue. Please check envato licence policy they are allowed to use only one site. So you can’t activate cross domain same licence. If you have any issue open ticket and ask our support team they will help you. For more details you can view our details documentation. Thank you
other issues do not give problems like this, I have to have a ticket to solve a simple problem, the issue has errors which is the process to make the return of my money I am unhappy with everything it does not help me
I want my money back please, it was a mistake to buy your product, it is very different from what it looks like, please I need to do the money dubbing process
It has been more than 72 hours and I have not responded to my ticket, and I am already losing patience with this I need my money, I will put the worst rating and I will contact Package Market for the process
This is your answer does not help me
Dear customer, due to Corona Virus COVID-19, we are sorry to inform you that our full teamwork from home. Due to this situation, you may face delay in answer. We need your co-operation in this situation. We are trying our best to run the operation.
I need my money and I cancel the license that I have and you give me my money back ok
Hi,
Our developers are looking into your issues. Please followup your ticket.
Regards,
Smartdatasoft Team
can we add multiple images in e commerce store for products and can be this use as information website as well as selling Portal
Hello, you can add multiple product image and it will show in product details page. Let us inform if you need any other informatoin. Thank you
I need to eliminate the title or heading of the internal pages for example ´´About us´´ I am attaching the image in the link below. I need an answer ASAP ¨https://ibb.co/48twKS5
Please open ticket in our support system https://support.smartdatasoft.com our support team will answer you. Our time is GMT+6, 10am-5pm. Max tourn around time is 24 hours after open ticket Thank you
I have no answer, it is more than 72 hours
Please check your spam folder. Our support team answered withing 24 hours. We suggest you to log in support system and check your ticket status. Secondly sunday is our weedend. Thank you
Hello. I have a problem with filtering the listings. When a visitor chose the brand, is there any posibility to filter the models and show only the models that belongs to that brand? Best regards!
Please open ticket in https://support.smartdatasoft.com our support team will help you Thank you
Hi there,
I am getting the following issue when trying to edit certain pages with Elementor, please can you take a look at this I can send you logins via direct message.
Notice: Trying to get property ‘cart_contents_count’ of non-object in /home/cmykcom/public_html/wp-content/themes/caleader/template-part/header_top_contact_mobile.php on line 86
Fatal Error: : Uncaught Error: Call to a member function is_empty() on null in /home/cmykcom/public_html/wp-content/themes/caleader/woocommerce/cart/mini-cart.php:28 Stack trace: #0 /home/cmykcom/public_html/wp-includes/template.php(725): require() #1 /home/cmykcom/public_html/wp-includes/template.php(672): load_template(’/home/cmykcom/p…’, false) #2 /home/cmykcom/public_html/wp-includes/general-template.php(168): locate_template(Array, true, false) #3 /home/cmykcom/public_html/wp-content/themes/caleader/template-part/header_top_contact_mobile.php(115): get_template_part(‘woocommerce/car…’, ‘cart’) #4 /home/cmykcom/public_html/wp-includes/template.php(725): require(’/home/cmykcom/p…’) #5 /home/cmykcom/public_html/wp-includes/template.php(672): load_template(’/home/cmykcom/p…’, false) #6 /home/cmykcom/public_html/wp-includes/general-template.php(168): locate_template(Array, true, false) #7 /home/cmykcom/public_html/wp-content/themes/caleader/template-part/header/layout-1.php(20): get_template_part(‘template-part/h… in
Please open ticket in our support system https://support.smartdatasoft.com i will informed our developer and support team will investigate your issue. Thank you
done.
Hi there, I cannot seem to install any of the required plugins. It is only the Caleader plugins that are giving me the following error, please can you assist.
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
Please open ticket in our support system https://support.smartdatasoft.com, our support team will investigate the issue Thank you
Your support system is not working. Please can you help another way.
Please wait we are facing some issue in our server from 1 hours we are trying to solve with our hoisting. You can send a message from my profile page . with site access we will activate once the issue resolved.
Thank you
Ok, I will send you access now. Thanks
Hi there, I have managed to install the plugins by downloading them and installing them manually.
Let us inform if you have any issue. We have fixed the server issue.Some bad guys hit our site massively. Thank you
Hi! I’ve elementor Pro. I’d like to change with my header and footer. Is possible ?
Hello, Sorry to inform you right now it is not possible. We are working on this. From future it will possible Thank you
Hi, where download pdf’s files of template?
Hello, can you send me a message from our profile page or open ticket in our support system https://support.smartdatasoft.com so that we can send the psd files. Due to big size 200MB+ we do not add the psd with main file. Thank you
The Envato API is currently not allowing me to access the Support to submit a ticket ? I have just loaded and activated the CaLeader theme but none of the plugin will load… I get this error… An error occurred while installing Caleader Listing: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
Please deactivate your licence and then try to activated. Then try to activate the licence again then it will auto update. Let us inform it worked or not . Thank you
None of the CaLeader External Source plugins will load A/A ?
How do I deactivate me licence ?
In that case may be your hosting dns issue. Wait few hours and then try again. Send pm from my profile with your site acces if you are unable to access our support. Thank you
I have now activated my licence (purchase code)
I have all the plugins activated now and the CaLeader theme is activated but I do not have a “Import Demo Data” option in ‘Appearance’ ?
In ‘Tools’ I have ‘Import’ and within that is ‘One Click Demo Import’... do run this?
Thank you
Done this… received this error ? Will this matter?
Notice: Array to string conversion in /home1/jacksqg6/public_html/wp-content/plugins/caleader-demo-installer/vendor/proteusthemes/wp-content-importer-v2/src/WXRImporter.php on line 1847
[WARNING] Failed to import action-group wc_update_product_lookup_tables
[WARNING] Failed to import action-group woocommerce-db-updates
[ERROR] Failed to import “mt-sample-background” (Media)
[ERROR] Failed to import “Theme Backup – Caleader – 1.0.0” (Media)
The demo import has finished, but there were some import errors. More details about the errors can be found in this log file
Now when I go to edit a page in Visual Composer, I get this….
Warning: Use of undefined constant PT_OCDI_VERSION – assumed ‘PT_OCDI_VERSION’ (this will throw an Error in a future version of PHP) in /home1/jacksqg6/public_html/wp-content/plugins/caleader-demo-installer/inc/OneClickDemoImport.php on line 176
Warning: Use of undefined constant PT_OCDI_VERSION – assumed ‘PT_OCDI_VERSION’ (this will throw an Error in a future version of PHP) in /home1/jacksqg6/public_html/wp-content/plugins/caleader-demo-installer/inc/OneClickDemoImport.php on line 200
Hello, You have install one click demo installer plugin which we do not recomended. We have used same library in our installer file embeded. Please disable or uninstall the demo importer plugin
Thank you
I don’t have any one click installer plugins installed ? I cannot get into the Theme Support to deal with these things, can you give me a way of sending you my login details rather than do this in the open comments please ?
Please send your site access from https://themeforest.net/user/smartdatasoft/portfolio I will follow up personally , although today is our weekend. Thank you
Can I use it on localhost and after making my changes go up to the main domain?
Yes you are able to do. Thank you
I’m unable to activate the theme in Wordpress. When I enter the item purchase code to activate it, it does not give me the confirmation.
Please open a support ticket. And we will definitely help you out.
Yep already did (ticket #15233), thanks!
Could you please let me know when I can get an answer/fix for this with the support ticket I submitted? I purchased it yesterday and still have not started working on the site because I’m unable to activate it and I have a tight deadline with this project. Thanks.
Hell, If you send us the access with your ticket, it will easy for us to test. This kind of issue occur due to server restriction. When client server do not allow to connect remote sever. Few of our client face this issue. When they correct their server configuration it work fine. Thank you
Hello, I have asked before but didn’t get the answer. How do I change the currency for the cars from dollar to euro?
Please open a support ticket. And we will definitely help you out.
Hi, do you have an admin demo that I can view to check out the process of adding a new car and details please? What plugin do you use for that poart please?
We are sorry to inform you that right now we have no admin for log in. Secondly we have custom build plugin for car managemend and the final check out is managed by WooCommerce Thank yo
Hello, do you have the option of making new fields and new filters? That is, can you make custom filters? Thank you very much for your attention Greetings
We are sorry to inform you right now there is no option for custom fiter. If you give us some idea from our profile page. We will then analyse and will try to incorporate that
Thank you
Does this have the ability to search by location (i.e. city and state) by adding custom fields? Also, would I be able to charge a dealer to list an item?
Hi,
Thank you for your question.
Does this have the ability to search by location (i.e. city and state) by adding custom fields?
We have no option to the ability to search by location, but if you buy this theme we will add this feature in your theme for free. You don’t need to add custom fields.
would I be able to charge a dealer to list an item?
You can assign as a dealer from wordpress user setting. Dealer can able create a list an item.
Hello is this possible to use this theme for various ranges of equipment ie. Farm Machinery, trucks, mining equipment etc ?
Yes It is.
