5406 comments found.
Is there a demo for elementor in the works?
Oh wait, I see it’s the Yoga demo…my bad
Yes, you found it! 
Cheers!
hi i have the Sport theme. very good. But i cant change the nackgrounf photo (Its half a blonde girl doing exerices). So where can i change it? thansk!
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I’ve just purchased a second udesign theme to use on my second site. ( I purchased the first one over a year ago for a different site and that support has now expired. ) When I log on to the support forum, the header shows my support as expired and wont let me ask questions. Do I need to enter a code somewhere?
Hi,
sign out of the support forum, you’ll find the logout link in the top right gear icon as a submenu. Then make sure to sign back in via the green button that says “Sign in with Envato” and follow the instructions. This should get you up and running again. If you still have issues please email me and I’ll help you out. You can send me an email through my Profile page.
Regards
Thanks for your reply, i did try that, but it looks like doing a password reset has done the trick.
Great, see you in the forums.
Cheers!
where can we edit top menu bar
Hi,
the top bar nav is known as the Secondary Menu location in the theme. Here are instructions on how to edit the content in that location https://dreamthemedesign.com/u-design-support/discussion/comment/133925/#Comment_133925
Regards
Purchased UDesign theme, when trying to import demo data, after pressing “Run the Wizard” we receive an error: “Uncaught ReferenceError: ajaxurl is not defined at HTMLDocument. (themes.php?page=udesign-demo-import-wizard:180)”. We installed all required or recommended plug-ins except one, which is not needed in our case, WooCommerce.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi ! I need to know 2 things please. First how do i edit the link of the social media icons on the foot of the page. And second one how i get ride of the red label…© 2019 U-Design is proudly powered by WordPress | Artículos (RSS) | Comentarios (RSS)
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
I am about to purchase this theme and have a few questions:
1. Does it come with a test site license AND production license? Or is there added cost for test? 2. What tech support do they offer? Do you charge extra for premium support? 3. You’ll also want to be clear on the cost structure – subscription? It’s six months and then there is a fee every six months?
Hi Bryan,
To your questions:
1. You don’t need a test site license, I do not strictly enforce the licensing, so when you purchase the theme you may install it on one publicly available site under a single license but feel free to install it on as many testing/staging sites you need as long as they are not publicly available.
2. and 3. Each license purchase gives you 6mo support, it’s included. Also, at time of purchase you get an offer to purchase extended support for additional 6mo, at a discounted price, so you’ll get total 1yr support from the purchase date. If you need support after the one year you’ll simply have to purchase another license. Sorry, I know it’s not very intuitive but this is the support structure at ThemeForest and us the authors need to comply and is beyond our control. I hope they’ll fix that in the future and offer extended support beyond that 6 months.
Let me know if you have any other questions.
Regards
Thank you so much! Greatly appreciated.
One other question and unsure if you’d be willing to answer this, but this is our current site: http://bryanventures.com. Do you know of a theme design that might be very similar to this set up for us to use? I’m looking for something with few changes to get a similar design.
depending on your web design skill level you should be able to get this sort of layout relatively easy with my theme, with some exceptions of course. For instance the content at the very top with the login/link that might have to moved to another location although it’s doable. Same goes for the search in the main menu, my theme doesn’t offer search option for the menu, but if you use a third party menu system you might have that option.
Regards
Thank you again, so much!
Hi, I’m reviewing your main demo on mobile (specifically iOS), and I wonder if you’ve noticed that the main navigation seems to be broken? What I’m seeing is that for drop-downs that extend longer then the height of the phone (e.g. Pages, Portfolio) it doesn’t seem to be possible to scroll down to view the hidden items.
Is this a known bug or is there a fix?
Thanks,
Hi,
that could be a bug with the fixed responsive menu which is optional. I’ll look into that, although it sounds like a side effect of the fact that the menu is fixed. Fixed items don’t scroll. I’ll see what I can do about it.
Try it now but make sure to purge the cache so the changes show. I just disabled the fixed responsive menu and you should be able to scroll it in mobile devices: https://udesigntheme.com/demos/business/
The theme also offers an alternative responsive menu, here’s an example: http://udesigntheme.com/demos/photography/
Regards
Hi, with the fixed responsive menu disabled that looks to have fixed up the problem and the menu looks great. Would have been a deal breaker so that is great. Oh and thanks for the amazingly quick reply!
Thanks,
You’re welcome and please let me know if you have further questions.
I also see that you have purchased the theme in the past. Should you have any support related questions please start a new thread in the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello, I am really interested in this theme, it seems fast. I need to change the theme for this website: http://bit.ly/2e7UcAr
I have some questions: -does the theme have a FAQ section?
-the Testimonials do not seem to have schema.org (customer reviews), will you implement it?
-if I will not use some features, for example sliders, does the theme load those unnecessary .js files, or it is possible to easily remove the unused scripts?
-the same applies for the google maps .js – I don’t need it
-can I easily make the site look like my actual website? So for example the header title, in the top middle of the page as it is today?
-does the theme show custom fields in the editor mode? If not, how to add it? In the old theme I had to edit custom functions such as add_post_type_support( ‘testimonials’, ‘custom-fields’ )
Thanks
Hi,
thank you for your interest in the U-Design theme.
To your questions:
You have more than one options for FAQs section, for instance if you decide to build your pages with WPBakery PageBuilder which the theme also includes, then you could setup FAQ similar to this: http://udesigntheme.com/demos/spa/faq/
You can change some of the look and feel within that plugins settings of course. Alternatively, you could use the theme’s accordion shortcode to generate FAQs.
The theme offers schema.org globally for the site, so you can enable them if that’s what you want. I don’t think I have them enabled in the demo site.
For the slider, the theme is using the Slider Revolution plugin which is also included with the theme. That plugin options allow you to only load the sliders’ JS files only on pages that it is being used not globally.
Same for Google maps, if you copy/paste the Google maps script from their website then it will only be loaded on the page being used.
The theme has an option to have a centered logo which you refer to as the title, so yes.
And yes, you should be able to access the Custom Fields ONLY for the default Pages and Posts that come by default with WordPress, what you’re talking about using “add_post_type_support()” function is something you would need to do with any theme if you are using Custom Post types. This is because there is no way for a theme to know what you are calling your custom post type, so you need to add this line. Only in themes that came with the custom post type you won’t have to, however in my theme I do not do any custom post types, so it’s up to you. And it’s not a big deal if you have to add that line as you only do it once in a child theme and you can forget about it after that.
If you’re not sure if the theme is for you, you have 30 days money back.
Regards
is there a html version
No, sorry.
Please can i use this theme to design a one-pages website? If it’s possible, can you show me how? Thanks
Hi,
Thank you for choosing the “uDesign” theme!
Yes, you can.
Please post your questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello. Need only an information (not support):
I installed a wordpress website with U-Design theme and your included WPbakery Visual Composer (this is a while). Now (for some reason) I have to update the website. When I want to update this plugin, I have to buy WPbackery. If I desactivate your plugin, my website is just your shortcodes and ther is no more design.
After contacts with WPbackery, it appears that the only solution is to buy the new plugin.
BUT they ask me to to ask you (yeah) to confirm that you haven’t done any changes in the core plugin files. Can you confirm me that?
Thank you.
Hi,
you shouldn’t have to purchase their license in order to update the plugin. You simply need to update the U-Design theme first which will deliver to you the latest release of WPBakery Page Builder plugin. Here you can keep track of the theme’s changelog to see with which release I’ve included an update of what plugin: https://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
Once you update the theme to the latest release then you should be able to update all related plugins (including WPBakery) from the U-Design -> Related Plugins page. Note: That page is only available if there is any plugins to either be installed or updated.
Regards
Thank you! 
You’re welcome, let me know if you have any further questions.
Cheers!
Andon
I can’t seem to import the demo content. Anyone facing the same problem? Solutions?
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hello, my client is currently using UDesign Child Theme Version: 3.0.0.1545172451 on their site: https://safari4uvet.com/. We are looking to modernize our site, and need to upgrade the hosting/server PHP to 7.3 (they are currently on 7.0). Do you happen to know if doing so will break the site? Or if we step up the PHP level gradually will the child theme be compatible? Wordpress and all of our plugins are currently up to date, just FYI. Any feedback you can provide would be appreciated. Thank you!
Hi,
first make sure to update the theme to latest release 3.3.5 at the time of writing this as version 3.0.0. is nearly 2years old, here’s the changelog: https://themeforest.net/item/udesign-responsive-wordpress-theme/253220#item-description__updates-history
Once you do that you should not have any issues with the theme and PHP 7.3, I cannot guarantee that for any third party plugins you might have, you’ll have to check with their respective authors on that.
Cheers!
Hello I am interested in theme – I want to know if all images etc what is shown in demo is included ? bests Michael
They should be available and some would be replaced because of copyright. I believe in one of the demos you’ll get image placeholders. Which demo exactly are you interested in and I’ll check if the images you see are available or replaced with different ones when you import it?
Regards
Hello, I am interested in the Main Demo site in particular. —> https://dreamthemedesign.com/themes/u-design/
This is the new main demo: https://udesigntheme.com/demos/business/ and it comes with all the images. The one you refer to will only come with image placeholders, it’s an older demo.
Regards
The following error was encountered while trying to retrieve the URL: http://idesignmywebsite.com/u-design/u-design-theme-demos/
Connection to 77.104.146.252 failed.
The system returned: (110) Operation timed out
The remote host or network may be down. Please try the request again.
Your cache administrator is webmaster.
Hi,
I just tested it and it’s fine, probably the hosting was conducting some maintenance at the time you tried the site.
Regards
Hello. I have set the categories to show only subcategories. the parent category works fine, it shows the subcategory. But this subcategory isn’t showing up it’s subcategories as well. Instead, the subcategory of the main category shows up first products from store. Please help with this issue.
Hi,
Thank you for choosing the “uDesign” theme!
Please post any support related questions to the theme’s support forum where our support specialists can help you out. Also, if possible, please provide a link to the page in question.
For your convenience, the direct link to the forums is: U-Design Support.
Regards
Hi, I want to buy your theme but i do have a question: is the WPML tool for translation free to use or do i need to have a subscription/purchase it?
Hi,
I believe WPML plugin is a paid plugin. Now, this is a third party plugin which doesn’t have anything to do with our theme. It’s something we made sure the theme is compatible with but you’ll have to deal with that plugin on your own, whether pricing or support for the plugin.
Also, you don’t need this plugin if you’re going to have a uni-lingual site for example just in Dutch, you’ll only need it if you want a multilingual site.
Regards
hi there, i’m sorry i know that my support is expire .. but something strange after update … look image: https://www.dropbox.com/s/rrab2payb1r0l9o/strange-code.jpg ... here the page: https://www.39marketing.it/blog/seo-news/
.. any ideas?
Yes, I moved some functionality to a plugin which comes with the theme and you need to install. Go to the theme’s “U-Design -> Related Plugins” page and install “U-Design Core” and “CMB 2” plugins if you haven’t done that already.
Cheers!
Andon
yeappp great thanks!!!!
Hello – we are on v 3.1.2 – for some reason it’s not allowing us to do an auto update via envato, so we’ll have to do a manual. Should we expect any big issues with the update to the latest theme?
In addition: We can’t find where to control “home page column 2” widgets. We have column 1 setup with shortcode columns to span, but do not see how to control another column. Is this due to the version we are on?
Thanks!
Hi,
please follow the steps in this guide to transition to Envato Market plugin for updates: https://dreamthemedesign.com/u-design-support/discussion/32230/transition-to-doing-theme-updates-with-envato-market-plugin
Any additional support questions please post them in the support forum. Regards
Thanks, we were able to get it to work with a new api token. Because I purchased this theme and now want to give it to the client (I will be purchasing the extended support) – can I buy the support and then have him set up his own support account through you? If so, does he just need the license purchase code? Can he set up his own support account or do I need to officially transfer ownership via envato or anything else to him to have him run this? Thanks!
The only way to authenticate for the forum with Envato API token would be to login with their Envato account when prompted, so I’m not sure this will work out, unless you share your credentials of your account with them which I don’t think you want to do. This is why it’s probably best if the client purchases their own license then they’ll get access to the support forum themselves.
Regards
I agree, but Envato allows for giving the license to another end user / client. So there must be a way. We are looking to buy the extended support but I am not providing my credentials to someone else. If you have any suggestions, please let us know. We’d rather not buy another theme and will not purchase support if we can’t utilize it as we were lead to believe (via Envato not you of course). Thanks!
How do you give the license to someone else, the last time I checked that wasn’t possible? I know they were talking about it for years. Unless I’m missing something, can you explain?
In any case my support forum can authenticate with Single Sign-on using Envato but for that the user needs to sign in with their Envato account, once they do that then the site can verify their purchase and that they are legible for support. This is how the Envato API works.
Regards
Thanks – I have an email out to Envato. Perhaps I can email you privately later once I hear back in case we need some assistance with you guys. I’m sure we can figure it out. Thanks again.
Sounds good, thanks
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