demo importer not working on first install.

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Hi, I bought your theme about two years ago and I love it and now I want to update to the wordpress’s latest release. That’s my current situation: WP 4.9.13 – WooCommerce 3.4.3 and Strollik 2.2.0. Which is the best way to update all without going crazy? Thank’s in advance Matteo

Hi dear, I have downloaded the theme but when I extract strollik5-theme.zip, you have uploaded 1.0.0 version in strollik5-theme.zip please check and update… It is a big blunder of your team. Thanks

Just purchased. Many demos have missing images in them I’ve seen many complaints and was hoping all these were fixed since last update was 30th december but seems like still not.

Fonts still Underline when demo imported as well. Why not just fix everything properly in download that is provided through envato?

​Hi,

It has now been over a week since I emailed your support team about the issues wth my site. I have tried to be patient as up until now you have responded to my concerns. However, I’ve now hit a point where I am extremely unhappy with your service. What I wanted, and purchased, was a theme that I could use without constant errors and extended support. Currently I am receiving neither and am contemplating opening a series of disputes about this product/service through Envato and Paypal.

From the very beginning I have been plagued with Illegal offset errors appearing, issues including not being able to bold text, see products in the store and having template content change size along with titles. Each time these issues have occurred I have spent significant time trying to figure out how to resolve them myself, followed by emailing you back and forth and uploading and reloading theme files. I even paid to upgrade Elementor thinking there was an issue with their plugin only to be told it was with this theme, not to mention the fact that I’ve had to purchase extended support from you.

Most recently, I have gone through the distress of having my website entirely crash after downloading the latest Strollik, have had to access it in recovery mode, revert it back to an earlier version thereby losing significant changes made, email you once again for a fix, and only to get back a website that is still suffering from serious issues (you can see my ticket from 7 days ago Saturday at 8:15am for more details). What’s worse is that when I just clicked on the Opal ‘welcome/dashboard’ page in order to prove that the link to your documentation has also in fact never actually worked, I was greeted with yet another page full of errors.

I had actually intended to change my previous 1 star review as requested as you initially seemed to be resolving the issue since the crash. However, what I have been left with since then is more problems, a website/business that I can no longer use, and a sharp decline in your level of service and response rate, which is just unacceptable.

Can you let me know as as soon as possible when and if you intend to reply, so I can take the appropriate action moving forward.

Regards,

N

Your theme is outdated regarding WooCommerce since months. When is the new update coming?

Guys your website to preview your demo isnt working no demos to view

Can the Elementor plugin build a customized product page landing page with this Strollik theme? i.e. I wish to drag and drop elements where I want on the product page, but keep the theme home page as is? I believe I may have to pay for the Elementor Pro version to add a price table on product page etc… If the product page is fully customisable with Elementor, then I will buy the theme….(?) is for a SINGLE product store.

i purchased the theme from another account, i have the same problem, all titles are showing underline & italic

Hello, I installed the theme but the footer now shows under the page, both on blog and the shop page. No matter the length of the actual page, the footer shows up below the content on the page.

Doesn’t install correctly, Errors everywhere, waiting for refund

Hi guys,

i noticed you released a new version of the theme – Strollik5. But i don’t find any info about the continuity. Is it a proper update of Strollik 4.5.1 meaning: compatible with all content, plugins etc defined on a page in Strollik 4.5.1?

What do you recommend regarding updating theme & Woocommerce for a site currently running Strollik 4.5.1 and Woocommerce 3.8.1?

Can i download the new Strollik release and replace the current theme without issues?

Thank you for a brief answer, Tim.

Hi team,

I am trying to connect with you over Support from the last 7 days. Still not getting any reply. Can you please check. My ticket number is #2279340.

Many Thanks, Nikhil

Hi Opal_Wp, with the Strollik theme, can I create a ‘single product page’ for each of my many products? Thanks

You asked us to send our credentials to you via email and we did… we haven’t heard back and its been almost a week and the problem still persists. Anyone there?

Demo down?

Hi guys, I have just seen that there is an update to Version 5.0 Anything we should know before updating from 4.0.2 ? And another thing is that our old directory is named “strollik-elementor” – the new download says “strollik5” How do we update to the latest version? THX

Hi, i have install latest version. And i want make it new. But i want install demo content. Where can i find demo content?

Hi team, I just uploaded your theme and tried import e-Skateboard design. But after the import, all my headlines are showing UNDERLINE. I have used the correct process to import the theme. Can you help know how to fix this. Also, the page is looking incomplete. Please help!