896 comments found.
When I chose the logo on “Eikra: About”, I lost the logo when I deleted the title letter. I want to use the logo in full without having to use the title letter to the right of it, in my footer 1.
How to fix it? thanks.
Hello,
Can you please send screenshot? You can use text editor in this position.
Thanks
screenshot not show send here https://www.radiustheme.com/ticket-support/
sorry about that. i was updated that screenshot
I will check but if don’t want title you can use text widget
Hi,
I want to know about some features in this theme.
1. is a student dashboard available in this theme? 2. Can a student manage their course using that dashboard? 3. Please send me a demo username and password to access demo site srinath.dmp@gmail.com ThanksHello,
Yes student dashboard available. In our demo registration off.
prepurchase question. does the wpbakery already included or do i have to buy the license separately? thank you
WPBakery included as bundle plugin. No need to buy without activation it will work.
ok, thanks
Hi! I couldn’t see any “Student Account” pages in your demos. How can I see it? Thanks in advance. AL
Hello,
It has need to enable registration then get register as student option.
Thanks
Is this really an answer to my question? You have an Instructor Profile sample page. I can not see any “Student Profile” or account sample page. Your answer does not contain any hint. How can I register? Where is your registration page?
You need to enable registration from WordPress settings see https://prnt.sc/s586bm then registration show like this https://prnt.sc/s586sh
Thanks
Before I get this theme I want to ask about: 1. Is video upload to youtube and vimeo or to our server ? 2. Is payment active with other paypal gateway? 3. Can I make some videos that are free? 4. Is payment compatible with woocommerce? 5. I want to add this payment plugin https://wpsmartpay.com/ will it work?
Hello,
1) Yes video support we use LearnPress plugin.
2) Default has PayPal if want others then need pro plugin
3) In Course and lesson you can set free courses you can test LearnPress plugin
4) No need extra plugin
5) LearnPress has WooCommerce gateway if it support.
Thanks
Inquiry, should an additional plugin be purchased for this topic?
We have two pro plugins included as bundle Layer Slider & WPBakery page builder. Others are free plugin
Hello. Does this work with Wordpress 5.4 and woo commerce 4.01?
Hi,
Yes sir work
Dear, it must be enabled as a means of payment, bank transfer or other means.
How can I enable another means of payment, other than PAYPAL? Cheers, Toni
Hello,
For others payment LearnPress has Pro addons you can check.
Thanks
Front end WPBakery Page builder not loading, tried multiple times, it loads with blank semi-transparent page is there any fix?
Hello,
Please create ticket with access I will check If Page Builder bug then need to wait till they fix if theme related then we will fix it. WPBakery better use admin end.
https://www.radiustheme.com/ticket-support/Can I customize the Eikra theme to use on my website without using Wordpress?
Hello,
Eikra is WordPress Theme you can use it in other platform.
Thanks
Do you have the html project file as demo?
HTML version name is Academics
Do you have refund policy in case the customer wanna change the theme?
Sorry you can change refund policy don’t allow for this reason.
Pre-sales question
1. Can you group courses and students in batches? That is year one students can only access year one courses.
2. Does it accept offline payment to be approved by the admin?
Hello,
Thanks for your interest.
1) Sorry don’t have group option it is individual.
2) Yes it support offline payment.
Thanks
Pre-sale question – can you please provide the demo login to check out the courses?
Sorry can not provide login.
presale question.
I have seen videos that the LP can be integrated with woocommerce payments, I was wondering if the courses are integrated automatically or we have to create them as Products on woocommerce?
Thanks
shax
Hello,
I know it has a pro addon for payment not course as product.
Thanks
hello,
we are facing issues with mega menu its not appearing properly can you help us out.
Hi,
Your support expire please re-new support and send mail support@radiustheme.com
We don’t have mega menu we have multi-column menu.
Thanks
yes the issue is with multi column menu…it wasnt working earlier also can we send u the link and u can let us know what is wrong we are using the latest version ot the theme.
ok renew support and send mail we will check.
Can I delay the interval within which students take the lessons? Eg. 4 days interval or 4 weeks for the entire course instead of taking them all in the same day.
Sorry don’t have this option.
Hi!
It is possible to update WooCommerce to version 4.0.0. ?
I am listening to your instructions. regards Toni
Don’t update now we will check it.
Hi, I like your theme, thanks for the good work.
Some questions: 1: do I need to do additional css to change the names of the tabs in the courses, i.e. curricculum and so on. My Site will be in german and I wonder which things are all fixes in the code as I couldn’t find a way to change the wording of the tabs. Also I want to change the wording of ‘Price’ and ‘Buy this course’ 2: Is it possible that the word lecture next to the icon will not be visible in the curriculum tab? 3: can the stars in the course miniature view be deleted?
thanks in advance! Sascha
Hello,
1) Sorry I don’t understand it want to change tab title text? It is not CSS.
2) Please send screenshot
3) by CSS can hide send me url
Send screenshot with access here https://www.radiustheme.com/ticket-support/
Thanks
Hello! I would like to ask if your work is compatible with WooCommerce 3.9.3, and can I update it?
Thanks in advance, Toni
Yes can
Pre-Sale Question,
Dear author, Greetings.
I want the following functionality, please advise if it is possible with your theme.
1) In the front end, the user role (instructor) can create quizzes from our (pre categorized) question bank and send them to other user group (student).
2) Once candidates submit the test, the result should be emailed to both, the instructor as well as the student.
3) Everything should be in front end.
4) Quizzes will be free. We will charge only to the instructor to create tests. There will be packages for instructor with limit of students they can send quizzes.
5) There will be no courses. Only quizzes.
Please advise if this can be done with your theme.
Thanks and regards.
Hello,
We use LearnPress plugin please test LearnPress plugin it is free in WP org.
Hi I am interested in this theme but I have a few questions before buying please.
1. I need online and real courses which means i will need directions / address or m ap to find venue of where class will be. Is that possible?
2. can online and non online course be presented together or filtered (As a 1st category but have sub categories too?)
3. can we have a calendar view of courses?
4 will home page work with multi lingual?
5. can i access login area to see how it is?
6. how do online course work? is there all included theme or do we need to add extra plugins to run quiz, video, chats …
7.is colour coding CSS flexible? i.e. easy to change theme to logo colour?
thank you Isabelle
Hello,
We use learnPress plugin it is free you can test the plugin from wp org
Thaks
