23209 comments found.
Hey. Nice theme! So I like different elements of different shop demos. Is it easy to create a homepage that had the header from one, the newsletter signup from another, the footer from another, and so forth?
Hello, @OmriS,
First of all, thanks for showing your interest in Porto WordPress.
You can simply use the content of different Demo’s to your site using Porto Studio Functionality:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
And if you want to use the different Demo’s Header and Footer on your site, you can simply create it easily as per your requirements.
Regards, P-THEMES.
well thats bloody fantastic! Thanks for the quick reply.
Hello, @sp1nner,
Please deactivate all the third party plugins and check your site after removing the browser cache, Hope this will solve your issue and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site.
OR
Try once editing your Footer and Content and Widgets and finds and remove those texts/tags as per your requirements.
Otherwise, please contact us via our support system with your site WP Admin Login details so that we will check it for you but after purchasing the support extension because your 6 months of support period is expired from 29/04/2017. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I’m having a problem with the css rendering. I’ve followed the installation instructions (they are simple). Received no errors (even in the logs) and my site still looks like this after I go through the wizard: https://buylocal.io
Hello, @youzag,
Please deactivate all the third party plugins and check your site after removing the server, site and browser cache, I am sure your issue will solve and then again you have to activate all the third party plugins one by one and check which one is creating an issue on your site, Otherwise, please contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
It seemed to be a server side issue. I paid for the $50 installation and the gent did a great job fixing it. I think the “alternate” install was failing and it had to have the “standard”.
Hello, @youzag,
Sound’s Good!! That your issue is resolved.
And thanks for clearifying that this was your server issue.
Regards, P-THEMES.
Can you please reset my Purchase code?
Hello, @OLIGGDA,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thank you @PT-Support2
For Porto Carousel Slider, I added my 3 slides, and when I view homepage on tablet mode, demo slider overlaps the slides I created. Check screenshot: https://pasteboard.co/J1z2yGD.png
Hello, @gmanz73,
This is because of the Image Sizes, You have to upload: 1964×532 Dimension Images for that Slider, Please try it and it again I hope your issue will solve and if not then please contact us via our support system with your site WP-Admin Login details so that we will check it for you.
Regards, P-THEMES.
Hi. How are you?
Can you reset my license, please? I have to delete then because of a plugin incompability.
Thanks.
Hello, @haegger,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thank you so much!!!!
Hello, I wanted to test the Speed Optimize Wizard and now the display of my site has crashed. To cancel the modifications I unchecked everything and then compiled but I can’t go back to normal… when I look at the source code, I can see that it is compressed because on only one line so my cancellation was not taken into account… How can I do please ? via the database ? thank you
Hello, @amrani,
Just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/XZRt7rfz
It must be the cache issue at your end nothing else.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 09/09/2016. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I need to display—Cart, Category, Home, Search is it possible:
Hello, @haliq8,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible, you have to make it possible using any third party plugin or it requires Customization.
Regards, P-THEMES.
I’m considering getting this theme for my website, but I’m wondering if there is a way to create different headers to use on different pages/product categories?
Hello, @BlazingGlory53,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but this is not possible, You can not use the different headers for different pages/products.
Regards, P-THEMES.
Porto is on the top of our list as a new theme for our website overhaul. I would like to know if Elementor has the same flexibility and options with the theme as WP Bakery. All the documentation is around using WP Bakery. We have used elementor for a while and would prefer to stick with it as we are more familiar. Does the product page customisation in WP Bakery – carry across to Elementor?
Hello, @MarkHartley84,
First of all, thanks for showing your interest in Porto WordPress.
As you know that we have recently added the compaitability of the Elementor plugin with the Theme, So there is no pre-built Demo with Elementor plugin for now, All the Pre-Built Demo’s are made using WP Bakery plugin, So you can only Customize the Pre-Built Demo’s using WP Bakery plugin and if you want to use Elementor plugin then you have to start from Scratch.
But for your information, we are working on the upcoming Demo’s version, which you will find with the upcoming updates of the Theme and which will we built using Elementor plugins.
So for now, you can only edit Demo pages using WP Bakery plugin, If you want to use Elementor, you have to start from scratch OR wait for upcoming Elementor plugin Demo’s.
Regards, P-THEMES.
Hello, @razrerko,
This is actually Porto Recent Post element, you have to edit it and change anything as per your requirements: https://postimg.cc/yWJ93mPS
Regards, P-THEMES.
Hello! i need to link a porto modal popup box triggered to visual composer button, can you explain me how to do that? thanks a lot
Hello, @loranz,
Please create a modal box and then set your content in it after that set your modal box to open on selector and set id with hash # in it and save it.
After that add a CTA button in your page and assign the same id to the element ID area of the button and save page and check after removing the browser cache.
I have created a video for you as well: https://jmp.sh/Fp3ziji
Regards, P-THEMES.
Amazing thanks a lot
i have purchased the theme on 2018-09-20 now i’m rebuilding my website, after my website got compromised when i tried to activate the theme it says the purchase code is invalid
Hello, @masalam,
This may be because you are trying to activate the Theme with old version of the Theme, so please try to update the Theme first by following this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
And then try to activate the Theme, I am sure you will not finds this issue anymore.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/01/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Already latest version is installed which is Porto 5.2.2 for now i just want my already purchased theme is activated i will consider the suppport if needed
thanks for your understand
Hello, @masalam,
Please contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
How to edit font color and size of sub menu: https://pasteboard.co/J1cCiHq.png
Hello, @gmanz73,
1. Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the values in the given Code as per your requirements, save changes and check your site after removing the browser cache.
.mega-menu>li.menu-item.wide .popup>.inner>ul.sub-menu>li.menu-item>a {
font-size: 12px !important;
color: red !important;
padding: 5px !important;
}
.mega-menu>li.menu-item.wide .popup>.inner>ul.sub-menu>li.menu-item:hover>a {
background-color: red !important;
color: yellow !important;
}
Regards, P-THEMES.
hi, I need only option to quick view products, not to enter on product page, is that possible and how? Thanks
Hello, @work-connect,
Sorry to say that but there is no option in the Theme for completly restrict the user to go on single product page, but you can turn on the Quick View option as well from Porto >> Theme Options >> WooCommerce >> Product Archives as showing in this screenshot: https://postimg.cc/SnrMnXr2
Regards, P-THEMES.
ok thank you, I’ll do it custom with php. I have another question. When I choose multiple quantity of same product it add to cart only one. Why? Is that bug?
Hello, @work-connect,
On Shop/Category pages, Yes, it is the known issue and we will fix it soon with our upcoming update of the Theme, please be patience till that.
Regards, P-THEMES.
.header-wrapper background color always #a6c2cd even if my header is set to header builder. Any header I would pick the color stays the same (even if change it)....
Hello, @alexdusca,
You have to change the header color from Porto >> Theme Options >> Skin >> Header as per your requirements, please check this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000057054--20-how-to-change-color-of-header-in-porto-wordpress-
And sometimes it’s because of the cache issue as well, please also read this article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Regards, P-THEMES.
I need to buy but I need confirmation if Multiple Selection , combox check box etc for product.
Kindly please advise ASAP.
Thanks
Hello, @haliq81,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can choose multiple products and products variations using Combo Box and Image/Color swatches, I have captured a video for you, please watch this video: https://jmp.sh/Fd7K6ti
Regards, P-THEMES.
Thank you for your time, I would like to know if combo, check box, Multiple Selection, Single selection , available
Hello, @haliq81,
Yes, It will be a checkbox, Multiple Selection, Single selection, available, but not a combo box.
Regards, P-THEMES.
Hello, @razrerko,
Sorry to say that but this is not possible, you can only replace those Icons with FA Icons by editing the particular Menu under Appearance >> Menu.
Regards, P-THEMES.
Hi, can I sell digital files with your theme? (Downloadable after the customer have paid) and how ?
Hello, zanjiry,
Store functionality has been provided by the WooCommerce and yes WooCommerce has the functionality for setting up the downloadable products, you can read more and all about it here:
https://docs.woocommerce.com/document/digital-downloadable-product-handling/
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 08/05/2018. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, @razrerko,
You can use Header Builder and use HTML element beside MiniCart in Header Builder for writing the Text as per your requirements as showing in this screenshot: https://postimg.cc/njS271dD
Header Builder:
https://www.portotheme.com/wordpress/porto/documentation/header-builder/
Regards, P-THEMES.
THANKS
