6625 comments found.
Hello
I need your help. I see a error. This is “Your theme does not natively support menus, but you can use them in sidebars by adding a Navigation Menu widget on the Widgets screen.”
How can I fix it?
Thank you
Hello,
Could you, please, tell us in more detail where did you get that message? Maybe provide screenshot for better understanding. Have you created header using header builder?
If you need any help with theme or theme options, would you be so kind to contact us on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ ?
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Hello
I used support forum.
thank you
Hello,
As I can see our support already helped you. Feel free to contact us if you have any other questions.
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Hi Guys, okay so I bought this some time ago and have not yet used it but have created a site on my dev server.
I am excited about the Elementor integration – is there a way to replace the work done using WP Bakery? or do I have to build from scratch?
Also, the banners created by this theme were really difficult to work with – using the SLIDER ITEM widget – any plans to make that better?
Finally I see there are a whole load of new plugins included in the update 13 in total – Is this problematic? as of course it will add load to the site.
thanks
Hello,
Thank you for choosing our theme! 
There in no migration tool that allows to replace content created using WPBakery by the Elementor content. So, if you already built the pages content you will need to re-built them. But it takes much less time, we have created the default demo using Elementor and work goes quickly if you have the working example of the page.
Are you talking about this element http://prntscr.com/ruj6jy ? What settings would you like to improve? Could you contact us using author contact form and explain in more detail providing screenshots for better understanding? We will focus on creation additional elements for the Elementor and will be able to start improvements of the WPBakery elements after that only.
There is no need to install and keep activated all the bundled plugins. We offer them to extend customer options but almost all the plugins are recommended, not required! So, keep activated only the plugins you really use. For example, if you don’t plan to sell from the Amazon there is not need in WooZone plugin, if you don’t have subscriptions then disable Subscriptio plugin etc.
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Hi there, thanks for reply. yes that Slider element – to be honest it is just not very easy to use and so perhaps using Elementor will be better
Hello,
Elementor has improved UI design, so maybe it will be easier for you. Anyway, you can always replace the default Slider element by the Revolution slider, that has advanced options and responsive options for the slider elements.
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Like your demo. Does XStore Theme support of de_DE lang? and all those plugins included?
Hello,
Thank you for you interest in our theme. Yes, our theme is fully translatable https://xstore.helpscoutdocs.com/article/30-base-theme-translation and includes de_DE translation https://github.com/OlgaBarlow/Translation-of-Xstore-theme/tree/master/Xstore/de_DE To translate theme to any other language you need Loco Translate plugin and it’s free. If you want to implement a multilingual site then you will need other plugins for these purposes, some of them are paid, other – free, everything depends on your needs.
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Hello, I recently bought the Xstore theme but I see that the demos are not here
As I have read in the file they are on the site https://www.8theme.com/ but I do not have an account
I suppose that they will have to create an account for me and validate my purchase to be able to access the product and the demo
Thank you
Hello,
Follow this video to install any of demo versions – https://youtu.be/UAlAkvoilfk , and this one will help you to install pages from different demos separately – https://youtu.be/wkIKN2IyEZI
To get access to our Downloads page https://www.8theme.com/downloads/ and support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , you need to create account – https://www.8theme.com/registration/ using purchase code – https://xstore.helpscoutdocs.com/article/90-how-to-find-your-themeforest-item-purchase-code
Read more – https://xstore.helpscoutdocs.com/article/25-support
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Hello. Disappointed. Clean installation with a few recommended plugins. Problems with menus, mega menus, labels. Accept changes but don’t save options.
Hello,
Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide URL, temporary wp-admin and FTP access, so we can check and fix the problem.
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It is not an installation problem, it is not a configuration problem, it is not a Server problem. The system requirements are all ok. Everything is clean, if I add an item to the menu it inserts it and turns indefinitely preventing other additions. If I import a demo, “Menu Position Management” disappears. Was there a problem between your theme and Wordpress 5.4 (IT)? I am not interested in a custom solution or a repair. The theme has to work (it’s empty!). And I’m just creating a menu, a very simple thing. My solution is to deactivate the license, change the theme and wait for your further update.
Hello,
Sorry for the inconvenience. There is a problem with the latest WP version, and the fix will be included in the next theme update soon. We asked you to contact us to apply the solutions before the update release.
Our theme uses Header Builder that allows placing menus in any part of the header, so there are no needs in default Manage Menu Locations settings.
If you have any other questions, just contact us via the support forum to get assistance ASAP.
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HI, i have some question 1. I add over 4, 5, 6 items to cart, but when I click cart icon (mobile and desktop), it only show 3 item and I can’t see another item (niche-market demo) 2. Can I sticky search bar io menu bar on desktop 3. Sometime , there is blurred layer over the screen on your demo web and I can’t do anythings, I must refresh the page and after that I could buy, .... (I use chrome, firerox, opera to test). Could you please help me to clear the question above. Thank you!
Hello,
Thank you for your interest in our theme!
1) It shows 3 products, by default. You need to click here – http://prntscr.com/rtht09 to see the Cart page with all products.
Also, “Number Of Products In Mini-Cart” can be changed via Theme Options, then you will see the scroll, like here – http://prntscr.com/rti3l6
2) Yes, the Bottom header can be sticky – http://prntscr.com/rthvso
3) Could you, please, provide a screenshot?
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Hi, thanks you for your reply.
1. Okie, and could you add a scroll bar for this cart popup (sidebar) that can be show all products added to cart when scroll down.
2. Okie, thanks you.
3. Please see this screenshot https://prnt.sc/rtrfky FYI. Normal it white color, but in this picture, it have dark layer cover, and mouse or touch (mobile) can’t do any thing. It happen after I add a product to cart. Whent I refresh this page, it show notice link this https://prnt.sc/rtrtjk. Please advised.
Thanks you
Hello,
1) Added, please clear browser cache and check now.
2) You’re welcome!
3) Thanks for the notice. Fixed, just clear the cache and check how it works now. The fix will be included in the next theme update.
When you add such a variable product to the cart and refresh the single product page, it requests that this product be added again, it is not a bug.
Feel free to ask if you have any other questions.
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hi am trying to install but am getting a ” missing style sheet error” assist
Hello,
Please, read these instructions – https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
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“Well, This theme deserve more than 5 star for its such a decent and caring support. I can bet no other theme developers can provide such support. Sometimes i get replied within minutes. Just WOW!
1. Theme functionality and customization is great.
2. I still didn’t find any bugs.
3. Speed is great.
4. Design and code quality is great.
5. Support is the best one (7Star).
If you buy this theme trust me you won’t ever regret. Thank you support team for helping me out with all your heart :)”
5 star rating from Viniewebs for Customer Support.
I can have the files in HTML
Hello,
This is WordPress theme but we include HML files to theme package. Here is the demo of the HML files that come bundled with the WP theme http://8theme.com/demo/html/xstore/
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Hi I updated to xstore core 2.3 with wordpress 5.4 and and woocommerce 4.0.1 and crashed my ecommerce. And it gave a fatal error. Could you help me please?
Hello,
Update theme to version 6.3 and never update XStore Core plugin without theme in future. As you can find in changelog every core plugin update requires appropriate version of the theme https://xstore.8theme.com/update-history/
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Hi everyone! I hope you doing great on this pandemic times. I would like to know if this theme support this two updates: - Wordpress 5.4 - Woocommerce 4.0.1 I was wondering if I could install them.
Thank you in advance! Regards, Tony
Hello,
The latest version of our theme support mentioned versions https://xstore.8theme.com/update-history/
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Hi,
I updated the theme to the latest version and the new option “Sticky add to cart bar” was enabled automatically. Since i have extra product options, it was blocking all my sales because it didn’t work well together with my extra product options plugin. I noticed it by chance and thank god only half a day of sales was lost and not more.
Please on your future updates don’t enable new options automatically. We can see the change log and if we need to use it, we can enable it and test it works well with everything.
Hello,
Take our apologies for this inconvenience. We’ll disable it for future updates. We took into account your suggestion.
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Thank you for the quick reply and understanding.
Hello,
We do our best to make a product that will suit clients’ needs. That’s why we are very sensitive to customers’ comment. Feel free to contact us using author contact form if you have any other suggestion/improvements for our theme.
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Hello,
1 – how to change the size of ADD TO CART button without changing the size of text, in the single product page.
2 – i know there is an option to activate “Sticky Add To Cart Bar” in Add to cart & quantity. but i cannot find the place where i can change the style of this bar and Buy button.
regards
Hello,
There are no special settings to change size for the add to cart button, so it could be done by additional customization of the CSS styles. You can do this by yourself if you have CSS skills, or use Yellow Pencil plugin that come bundled with our theme for these purposes, or submit topic on the support forum and our support team will help you with this.
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Hi, thank you for your answer.
my second question is how to edit the style and colors of “Sticky Add To Cart Bar” ?
regards
Hello,
The same situation: if you have CSS skills you can use child theme style.css to change the styles, or use Yellow Pencil plugin that come bundled with our theme for these purposes, or submit topic on the support forum and our support team will help you with this.
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Is it possible to use my license for local and for production?
Hello,
Yes, if this is the same project.
Regards
then in my local insert the same Item Purchase Coe like in production?
How do you identify that it is the same project?
Hello,
Yes, use the same code for the localhost. Once you move your project to production site you will need to re-activate the license, so system will check if it’s related to any other sites than localhost or not.
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Will the price still be $35 this month?
I’m still closing the deal with a client and I want to use this theme.
Hello,
Offer is time-limited and will be ended soon. So, we would recommend you to buy theme because the regular price will be $59.
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Is this multisite compatible? I am interested in buying another license of this product
Hello,
Thanks for being our customer.
Our theme is multisite friendly, and our demo is made on Multisite
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Hi I am thinking of buying your theme . Which will be predominately woo commerce catalogue mode only. Just wanted to ask you the following: 1) Can we totally disable price from any part of our website 2) Can we totally disable add to cart & qty from any part of our website 2) Can we add “send product inquiry” whereby customer can directly from that product page email us with that product link as the subject line in the received contact form to us.? 3) Can a share button be added to the product page where customers can send product link via an email from that page to a friend or social media.?
Thank You
Hello,
Thank you for your interest in our theme!
1) Yes, it is possible via Theme Options for Shop page, and by custom CSS code for the Single product page.
2) Yes, our theme has “Just Catalog” (Theme Options > WooCommerce (Shop) > Shop > Catalog mode).
3) You can maybe find a plugin that can provide this functionality, but we don’t give guaranty for full theme compatibility with 3-rd party plugins.
4) Please check this demo – https://xstore.8theme.com/product/singoalla-short-dress/ http://prntscr.com/rqm3i7 http://prntscr.com/rqm49a
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Hello, How can I add a statement like this “free shipping” or a logo for DHL under all the products, in the single page view of the product
Hello,
Use single product builder to create custom layout and use Custom HTML element to add the necessary information below the product http://prntscr.com/rpmd95 If you have any other questions feel free to submit topic on the support forum.
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Its a great theme, thanks for your efforts and fast support
When I use the product builder, it open a blank template and I need to add all the element from the beginning, I have 2 questions: 1- can I choose one of the existing single product views and just modify what I need in that or maybe copy an existing view and make my changes in a new template.
2- I tried to start building a custom view , but the page is not coming on full width even-though I put section 1 width to 100% please check the below screenshot https://snipboard.io/1RyL6l.jpg
Thanks again
Hello,
Unfortunately, at this moment we don’t have ready to use templates for import. But we could create an example for you if you provide us with temporary WP Dashboard access. Please, submit topic on the support forum with all the necessary information.
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