11498 comments found.
Hey there,
Thanks for the positive feedback.
We will surely continue updating the blogs.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
The email address I use in Envato is the same I already have in your site and as a result I can not login using my envato credentials. Although I have asked to give me access to the support system for the theme, I have no response.
Hey there,
With respect to this issue, kindly email us at support@astoundify.com so that we can have this addressed soon enough.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, i have a pre sales Q: Last update is from oct19. Is this theme abondoned or still under dev? What kind of further devs are on you timeline and how long do you want to keep it in market? Thanks in advance!
Hey there,
In relation to your question here, we recently updated the theme. I would recommend checking out the Astoundify Status. for further details on the themes’/ company future.Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, thinking about renewing my support license, but working with the theme now and the add ons – I see that neither the theme has got any new updates for the last months, as well the add ons havent been updated for 3-4 years… Are you stopping on developing the theme? This is important so I dont buy something that isn’t sustainable in the long run.
Hey there,
In relation to your question here, we recently updated the theme. We will also be updating the rest of the plugins.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for this John!
Hi I don’t see my Listify purchase in your support portal. Please let me know how to get support.
Hey there,
With respect to the query here, kindly directly email us at support@astoundify.com so that we can easily help on this.
I look forward to assisting you.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello,
There’s some problems with the theme. When your for example the page: https://www.dagje-uit-rotterdam.nl/dagjeuit-rotterdam-regio/musea-rotterdam/ Your choice a listing… He will load the listing with no problem. But when you click back to the listing region.. the results will be endless been loaded.. On every region is this problem…Desktop and the mobile version.Greets
Hey there,
With respect to the issue here, please email us directly at support@astoundify.com so that we can fix this issue for you.
I look forward to your reply.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I bought the item and it is running smoothly. However, the homepage slows down extremely (>3s loading time) with 200+ listings showing on the map. Is there any possibility to save it in a cache or how can we improve the loading time? Best
Hey there,
In relation to your question here, we recommend in investing on a decent web host an using a cache plugin such as W3 Total Cache to speed up the load time.
I hope this helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, it’s a pre-sale question. If I would like just to display a listings’ submission form without choosing a customer any paying plan, it would be free to submit for listings, is it possible with your theme? In other words, a user on website sees a submission form, fills it and sends it. And an administrator of a site manages those submissions. Thanks. No logins for the user is needed. Is it possible to do this way with your theme?
Hey there,
With respect to your question here, actually this is possible by default within the theme.
Let me know if you have any further questions on this.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there! At the moment I am using Listingpro, but I am not happy with the theme and am looking for an alternative. Therefore, I have some pre-sale questions.
I am looking to build a webdirectory for gyms AND personal trainers.
1) In my directory I want to give users the option to search for gyms OR personal trainers. Is it possible to add an extra search box, where users have to select whether they want to search for gyms OR personal trainers? (This can’t be a category, as the categories will consist of the different training methods)
2) Is it possible to alter the gym’s listing profile, so that users can see the personal trainers that work at this gym? And is it possible to alter the personal trainers profile, so users can see which gym they work at?
3) When I use the auto-locate in your search box, it thinks I live in a different city. How is this possible? And does the zip code search work in all countries around the world, or just in America?
4) Does Listify have an internal advertising system, so listings can pay to show up at the top of the search results or on the homepage?
5) I want my directory to include every city in the Netherlands. Is listable suitable to cover a large amounts of cities, or is it only suitable for listings in 1 city?
6) Say city A and city B are 20 miles apart and I live in city A. If I set my search radius to 30 miles, will the listings from city B also appear in the search results, or only the listings from city A?
Thank you for your time!
Kind regards, Dirk
Hey there,
Thanks for reaching out to us.
In relation to the outlined questions:
1 &2 . Sorry, Listify and Wp Job Manager supports only one listing type hence it would not be be possible to achieve this. You can either have gyms or personal trainers as listing types, but not both
3. The search will work in all countries.
4. Yes this is possible but you will also need the Listing Payments plugin.
5. There is no limitation to the listings you can specify. However, a listing can only have one location assigned to it.
6. Yes they would also appear.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello I am looking to create a booking website, does this theme come with a booking engine/plugin???
I am looking to give each listing the ability to take bookings for their business??
Hey there,
In relation to your question here, you would need to separately purchase the WooCommerce Bookings and Wp Job Manager products plugins, separately in order to be in a position to implement bookings. If you would also wish to have the listing owners add the products themselves, you will also need the Product Vendors plugin. Below are some guides on this:
https://listify.astoundify.com/article/508-how-do-i-take-bookings-on-my-listing-owner-pages https://listify.astoundify.com/article/507-how-do-i-allow-vendors-to-sell-products-through-my-listify-powered-websiteShould you have any more questions, please let me know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
John thanks very much for your reply.
listen “Resurva” is exactly what i am looking for but it is just too expensive.
I have found a plugin that will work for me but i want to see is it compatible with the theme???
The plugin is “Amelia”
So if this is installed can it work the same way as revurva does????
Hey there,
Unfortunately there are no official compatibility tests of the theme with that plugin. As it currently stands we only support the WooCommerce Bookings, Resurva and OpenTable bookings management system.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, can each listing vendors have their own services or products to sell in their listing page throughout woo commerce?
Hey there,
In relation to your question here, yes this is possible. You will however need the Product Vendors plugin and Wp Job Manager Products (both plugins purchased separately). Here is an article on this: https://listify.astoundify.com/article/507-how-do-i-allow-vendors-to-sell-products-through-my-listify-powered-website
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, is it possible with your theme to buy a coupon/voucher online from a business and use it then later in that business location? like: buy now 50 euro coupon for 45 euro and use it then in our restaurant?
Unfortunately this feature is not present within by default. It would entail some custom work to have it integrated.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
ONLY BACKGROUND IMAGES (CSS)! – there are NO images on the theme pages at all! – Please, help to sort that! How to have normal image tags on theme pages? Cheers. Output HTML code doesn’t have images, but logo – that’s very bad for SEO!
All the images are like that:
background-image: url(https://listify-demos.astoundify.com/classic/wp-content/uploads/sites/2/2016/05/Stocksy_txp14e9c583tyy000_Small_614033-1024x684.jpg);
This is a very serious problem! Please, sort it ASAP!
With respect to your query here, there are no limitations to image specifications within pages. It’s actually possible to specify images on pages. If you are encountering any issues on this, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, Im interested in this theme, just have a few questions:
How many business can I add to my entire list? How many business can I import at a time on a single file? How much do you charge in case I need support for optimize speed in case it turns slow after X amount of business on the list? Can I add search modules like categories? because right now I can see only search typing what you need and location but you can’t select between categories.
Im thinking we are going to have maybe around 100K businesses. What specs our server would need to run it fast?
Hey there,
There are no limitations to the number of listings. Usually we do not carry out speed optimizations. However, we recommend investing on a good host. Here is an article on this: https://listify.astoundify.com/article/517-if-i-create-hundreds-of-listings-will-there-be-a-significant-slowdown-in-the-loading-time-on-my-website
About the search, yes the category search filter is available by default.
I hope this information helps.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can i upload bulk the listing results?
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can I run your theme on Shopify platform ?
Hey there,
In relation to your question here, sorry the theme can only be used in the WordPress platform.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi I’m working on client’s website. 1.We are using latest Listify theme and wp version. 2. We use your plugin Extended Location for WP Job Manager with Mapbox.
We don’t see the map in the listingform. Your pligin Extended Location for WP Job Manager is not working with Mapbox!
Do you have a quick fix to load maps in the listing form when using Mapbox?
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, the “explore” Home page doesn’t load the results about 50% of the time. If you refresh or reload the page, then the listing appear without issue. Thanks!
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I already opened a ticket 4 days ago. I have not yet received an answer.
Hey there,
With respect to your query here, we’ve already addressed your query within the ticket.
Please feel free to raise any questions within the ticket.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-Sale Questions:
1.) Can I have a home, pricing, contact us, and search page. However, make it so that the search page is only accessible for paid members? If a non-paid member try’s to access this page they are directed to a sales funnel page?
2.) If the user’s search does not yield any results can we automatically redirect them to a page that says… “congrats there are no documented issues with this business etc.” and then offer them to search for another business?
3.) Can we (the admin) be the only ones who can post a listing?
4.) Can our users review a listing that we create as an admin? (I know plugins are available… but anything built in?).
5.) Does this plugin have true “one click install”? I have bought so many themes over the years that say this and then turn out being impossible to activate in wordpress.
Thanks!
Hey there,
Sorry for the late reply.
With respect to these questions:
1. Please see this article on content restriction: Restrict content
2. Sorry, this would entail some custom work to implement.
3 & 4. Yes these are possible.
5. What we have is a step-by-step setup guide on demo install.
Please feel free to reach out once again in case of any questions.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, is it possible to remove the “write a review” button and add 1 or 2 buttons on the header of the signle listing page? Thank you
Yes this is possible. To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/ That way, one of our support personal can offer you guidance on this matter
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community