752 comments found.
Chrome mobile show
i think to buy this thema but this theme same bug. Please fix it
for example: https://prnt.sc/rxrywy
And chrome consol bug show.
After time i buy this theme
Hi,
It’s a small bug with css code, we’ll fixed on demo and you can easy to edit css in backend edit page with Elementor Page Builder plugin.
Thank you for interest to our Onum theme.
Hello, I seem to be having an issue with the newly downloaded (Elementor) Onum theme on my website – syncedmediasolutions.com. I followed the instructions at https://help.market.envato.com/hc/en-us/articles/202821510 but still having issues. Can you please help?
Hi,
1, Please click to download “ Installable WordPress file only”.
2, Please config your web hosting before install the theme: https://oceanthemes.ticksy.com/article/15372/
3, Upload/Installation the theme via WordPress Dashboard -> Appearance -> Themes -> Add New
4, Please watch video tutorials, read more Documentation before import demo content: https://www.youtube.com/watch?v=5QjjFqR1akg and http://oceanthemes.net/docs/onum
5, Other problems, please submit a ticket to get support: https://oceanthemes.ticksy.com/
Thank you
How to add new Title box that have a different ID Content? Existing title box only have 6 boxes, I want to add more box with different ID content. Where can I find list of ID Content in this section and how to connecting between this boxes with new ID Content
https://drive.google.com/file/d/1AZ8lXw2-mAp77xZK_62dYpPpmSY-XizP/view?usp=sharingHi, please check your ticket now: https://oceanthemes.ticksy.com/ticket/2357046/
Hello,
I purchased the theme with envanto but the theme is not working with elementor(envanto elements does not give me purchase code so i cant use your support ticket system). I am not able to use this theme because it is not working with elementor. I have tried multiple times to download the theme to get it to work but its not workingPlease help
Hi,
Sorry, we don’t support the customers who are from Envato Elements. User Terms: https://elements.envato.com/user-terms
Hope you understand. Thanks.
Hello, in the description it says that there is a new update, but when I download from Envato it is the same downloaded version. Thank you
Hi,
Sorry, new update include for new demo content only and not related code. You don’t need to update. It’s same version, but we’ll edit in next update.
Thank you
Yes I understand, but in the theme description it says: 08 Apr, 2020 – version 1.1.2.2 - Updated: Import Demo Content. If I download Onum again, it is still the previous version.
my current version of Onum is: Onum Version: 1.1.2.1
Hi,
Sorry for that, Our developer isn’t change version number when update, we’ll change and release new update version as soon as possible.
Thank you
Ok, no problem 
Where I can get full documentation for this theme setup?
Hi,
Video Tutorial: https://www.youtube.com/watch?v=5QjjFqR1akg
Onum Documentation: http://oceanthemes.net/docs/onum
Support System: https://oceanthemes.ticksy.com/
Thank you
Hi, I get an error message when uploading zip theme fle to wordpress. onum/inc/backend/images/full.png can not be uploaded? please advise. thank you. Tanja
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
I will help you out people:: People who having trouble to install this amazing great theme. first of all install the theme ( onum.zip ) after this install all the plugins that the theme needs. then you wanna install the demo . don’ use the import demo plugin that is included in this theme( it’s a disaster, delete this first ) sorry guys of this theme it is. you should delete that demo import plugin and then install this import demo data plugin ( made by ProteusThemes ) awesome. Very easy: go to appearance and click on that import demo data menu: you will see 3 steps. select the first one: Choose a XML file( demo-content.xml ) for content import:( that file is in the data-export folder of this theme. then go to the next option: Choose a WIE or JSON file for widget import: ( add widgets.wie file ) and the last option: Choose a DAT file for customizer import: take the custimizer file in the ( data-export folder ). finally click on import demo data.( it can take some time, max 15 minutes to be sure.take a coffee.don’t worry of some error import.it should be fine. and the last step import the revolution-slider demo data: go to the revolution slider and click on manual import ( add both sliders , those files are also in the data-export folder of the theme. its . set now the menu correct. select main menu ( primary ) and also select under that the checkbox ( primary ) now you are done.. enjoy ! if you wanna select one of the demo’s. go to settings ( click on reading ) select there the page that you want for the homepage and the blog page should be set on blog if you gonna use a blog. thats it folks . This theme is the best , my opinion. even included a shop.. awesome. allways use a child theme, install that one at the last step. because if there is a update the main onum theme will be updated. and all the changes you made will stays the same.. so allways activate the ( onum-child.zip ) theme first before you update the main them ( onum.zip ) . if you don’t do this , your hard work you have changed can be gone. Enjoy !
Hi,
Thanks for your detailed instructions and for sharing your experience with other customers.
It is take a moment to generate images after importing the demo successfully: https://prnt.sc/ruqi2n (we have use the generate images function in this plugin: https://wordpress.org/plugins/regenerate-thumbnails/)
We still recommend that new WordPress users should use the one-click-demo-import feature.
Best Regards, Davis / OceanThemes
Hey guys, where can I download the OT Themes One Click Import plugin?
Hi,
It’s ready included in your theme, go to Appearance -> Install Plugins: https://prnt.sc/rtwmzz
Thank you
Do I need to buy Elementor pro? or does the theme include the license?
Hi,
This theme didn’t build with Elementor Pro, just with free version.
If you want to use Pro version, you need to buy license.
Thanks for interested our theme. Have a nice day.
Hi, I have a question regarding the ONUM theme. I see there is a loading icon that says onum every time I access a new page. Is that icon customizable? Instead of onum can I set other word? Or it can be removed?
Hi,
Yes, of couser. You can disable or use your logo to instead for Onum logo. You can setup in Theme Option.
Best Regards, Davis
Hi There,
I just installed the theme and it seems Portfolio pages are broken: please check https://www.onedesigntechnologies.com/portfolio/new-soft-for-watch-2/
Hi, please deactive all plugins which we don’t required to check.
If not solved, please submit ticket to be help soon: https://oceanthemes.ticksy.com/
Thanks.
Hello,
Where can i find all psd inclued?
Thanks
Hi, please submit ticket to get PSD files: https://oceanthemes.ticksy.com/
Thanks.
Is there a step by step video that can help me build the theme to the end? I am very new to this and I would really appreciate the help.
I wanna build it on elementor or word press which ever is the easiest.
Thanks
Hello,
Onum theme run on WordPress Platform and build with Elementor.
Please watch video tutorial and read more documentation: https://www.youtube.com/watch?v=5QjjFqR1akg and http://oceanthemes.net/docs/onum
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much
Hi,
First, you should import demo content: https://www.youtube.com/watch?v=5QjjFqR1akgThen you can follow this tutorial to edit/add content with Elementor: https://docs.elementor.com/
Hi, how can I change the Language from the Search form? When you click the search button in the header the form pops up. It says Search..
I need to change it in german. I only need the source where I can change it.
Thank you in advance!
Hi, you should not edit in source code, you can use this plugin to translate/edit all texts: https://wordpress.org/plugins/loco-translate/
Hello: My name is David and I just bought the Onum template. I have downloaded all the options and I can’t find the psds to start working on my design. On the page, you confirm that these are included. If you give me the route to locate them, I would appreciate it. Greetings David
Hi, I run into a small problem when editing the theme, which is that I can seem to set neither header or footer for the whole site. I set them up in costumize naturally, but for whatever reason: 1) when I create a new page it has neither header nor footer; 2) I can only see footer if I choose which one it should be in page settings, separately for each page; 3) I can’t change the header on demo pages from the one that is the main one. Do you perhaps have any idea why all of that might have happened? Thanks. Best regards
Hello,
Please don’t worry, our developer will support for your problems.
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Documentations: http://oceanthemes.net/docs/onum/
Thank you very much
Hello, do you know if one needs wordpress.org, vs .com, vs managed wordpress?
I just purchased this theme, and can’t plug it into my site. Thanks
Hi, please follow this to install: http://oceanthemes.net/docs/onum/
Hello,
I have a few questions. 1- I will need to get a elementor account (Paid) plus this for it to work? 2- Return policy? 3- Support to make sure I have done everything correctly?
Thanks
Hi,
1, Not needed to buy a Elementor Pro version, just need use Elementor free version with Our Onum theme.
2, Please read more Envato Policy.
3, Documentation, Video tutorials, Support System ready for you.
Thank you for interest to our theme.
Hi. Trying to edit/add POPUP or editing the blog pages on Elementor PRO version but it says: SORRY, THE CONTENT AREA WAS NOT FOUND IN YOUR PAGE. Support page says custom theme may not included the_content https://docs.elementor.com/article/56-content-area-not-found?utm_source=editor-panel&utm_medium=wp-dash&utm_campaign=learn Why is this issue is happening?
Hello,
Please submit a ticket on support system for check and help: https://oceanthemes.ticksy.com/
Support time 9am – 18pm and Monday to Friday GMT+7
Thank you very much