26866 comments found.
Hi there,
This is Ash from GetPushMonkey.com. We provide web notification service. We are looking to give away WordPress hosting, Themes, plugins and much more as part of a give away/viral contest. We wanted to purchase bulk licences of your theme.
Whats the best way to contact you guys ?
Thanks, AK
Hi,
That is possible, please check this Envato guide https://help.market.envato.com/hc/en-us/articles/203269700-How-do-I-purchase-an-item- The theme can be purchased as mentioned there. For each theme Envato will provide a license key, this can be used to activate the theme. You can send us an email at contact@tagdiv.com if you have more questions, we will try to help. Let us know.
Thank you! Simion C.
i have some problem after updating i active the Mobile Theme Mobile+Amp is Displays my site content using the Mobile Them after 30 minute is changing back to responsive version of the theme on small screen devices i don’t know why here my site https://www.guineehitmusique.com/
Hi,
If the mobile theme is not working correctly at all times, it usually happens due to caching. Depending on the caching plugin used, there should be a setting for when using a mobile theme, most plugins have it. I would suggest to look for it and activate it your caching plugin settings. Then clear the cache and check again.
Thank you! Simion C.
After I cleaned it than few hours later is start display the responsive version again . I’m using WP Rocket plugin for caching
Hi,
I would suggest to activate the dedicated mobile caching setting in the plugin https://docs.wp-rocket.me/article/708-mobile-caching Then clear the cache and check to see if the issue is solved.
Thank you! Simion C.
Sir there is an issue with your {covid itely cloud template} When we open a post after post end there is a restart of post means after comments box the complete post starts again please have a look ti this screenshot https://prnt.sc/rwzes5 hoe can we fix it or will you fix it in your theme
Sir this issue occurs in all your demo versions
Hi,
That is the infinite load feature – https://tagdiv.com/infinite-loading-for-single-posts/ most PRO demos have the setting active. I have checked the demo you mention, the infinite load seems to work fine. What exactly is the problem you are seeing in the post page? Please let me know.
Thank you! Simion C.
Thanks for the information
‘Ads’ section and ‘analytics’ section of theme-panel doesn’t save or work. Please, help. Thanks…
‘Add Media’ button of the post doesn’t work. Please, help…
Hi,
Usually such issues are caused by firewalls or security plugins/settings. If you already checked it, and there are still problems using the theme correctly, you can send us an email at contact@tagdiv.com and provide admin login. We will take a look. Provide the license key in the email as well.
Thank you! Simion C.
Hello, I am interested in your theme but have some questions please: 1. I see in the description that “Integrated with Instagram, bbPress Forum, BuddyPress and WooCommerce” but I do not see these on the demo? 2. Regarding the review feature, I Google the demo link of your review feature (https://demo.tagdiv.com/newspaper/td-post-intel-claims-new-ssd-750-drives-are-its-fastest-ever-for-desktop/) and in Google result page, Google shows: Rating: 4.3 – 4 votes while in the post, the overal score is 8.5? 3. I really like the share buttons of this theme: http://www.jawtemplates.com/wordpress-themes/gday-news-magazine/01/alaska-adventures/ – It has the total share number in the front of the buttons and this bar looks great in both desktop and mobile. Is it possible to have this with your theme please?
Hi,
1. The theme has a Instagram feed widget, this one https://demo.tagdiv.com/newspaper/instagram-widget/ Also a demo Woocommerce shop page can be seen here https://demo.tagdiv.com/newspaper_tech/shop-page/ A few Buddypress pages can be seen in that demo, please check the More menu.
2. The review score result is converted to a 1 to 5 scale, that is what will appear in the Google search results page.
3. Our theme also has sharing buttons for posts, with plenty of design settings. However a share counter doesn’t exist at the moment.
If you have more questions let us know.
Thank you! Simion C.
Can you please suggest a plugin for compressing the images? My website is loaded with images which is causing the slow loading of pages.
Hi,
You could give this plugin a try for example https://wpnewsify.com/plugins/optimizing-images/ Should get the job done, there are plenty of other plugins however. So you can try others if that one is not what you were looking for, and make tests with them.
Thank you! Simion C.
Hello, i have a fresh install but somehow i cant save any change in mobile theme. It just loads forever. How can i fix this? I want to add widget in mobile view.
Hi,
You mean in the theme panel? Does that happen just for the mobile theme section? Usually when similar issues happen they are happening in the hole theme panel, and are caused by a firewall, or security settings. You can check with the browser inspector, in the console tab. If there are any issues they will appear in there https://prnt.sc/ry6fb9 In most cases there are 403 (denied) errors, if that is the case for you, then please contact the hosting provider and mention it to them.
Thank you! Simion C.
I want to buy this theme but before buying i would like to know more. 1) Can i hide author section? 2) Can i hide date section? 3) Can i get page speed score if i followed ur instruction?
Let me know. Its an urgent
Hi,
That is possible, you can hide/remove both the elements you mention. For page speed there are a few guides we can provide so you can improve it, there are also guides created by our users, in the theme support forum. Let us know if you have more questions.
Thank you! Simion C.
Newspaper 10.3 version The feed is not coming into the category?
Newspaper 10.3.1 same problem
Hi,
Depends on what exactly you are referring to. Please check the theme update changelog to see what has been improved/fixed in recent updates https://tagdiv.com/newspaper If you need help or there is a problem, you can always use the theme support forum. Let us know.
Thank you! Simion C.
ads floating videos ¿Where is the code put?
Hi,
I don’t quite understand what you mean. Are you referring to the ads that can be placed in the video pop-up box? The ad code can be entered in the block itself https://prnt.sc/ry66hs
Thank you! Simion C.
Many times i see error like error like this https://i.imgur.com/vCWTFrw.png
Hi,
Please check the wp-memory and the other parameters mentioned in the guide https://tagdiv.com/newspaper-theme-requirements/ Increase them if necessary, as required. Usually low wp-memory causes such issues.
Thank you! Simion C.
Hello, today, when I open my site it shows me this error There has been a critical error on your website.
Learn more about debugging in WordPress. Link is this https://wordpress.org/support/article/debugging-in-wordpress/ I make contact with hosting provider, they say it is the error in theme. Can you confirm, what is issue with the theme?Hi,
Are you sure the problem is caused by the theme? I would suggest to check the requirements first https://tagdiv.com/newspaper-theme-requirements/ If those are set correctly the theme should work fine. Please check the guide carefully. If the problem remains, and you have identified that the theme is causing them, you can send us an email at contact@tagdiv.com and provide the details, also admin login and cPanel. Also provide the license key. Let us know.
Thank you! Simion C.
how to make default pro theme menu exact like this https://prnt.sc/rwnahp
Hello,
Please note that you can import this such a header template from Cloud Template Library from here -> https://www.screencast.com/t/PX08gutUDv
Best regards! Catalin L.
tried but not work please check 1st screenshot https://prnt.sc/rwt6k2 in this menu and logo look good as logo just above the menuand mine https://prnt.sc/rwt6ph not able to adjust logo in left please guide
mine logo and menu not in vertical position
Hi,
Looks like the row may be stretched. By default the cloud header template 3 is not stretched, if that is the one you have imported. Please check the row settings – https://prnt.sc/ry6at0 If you want the logo aligned to the left, there is a setting for it https://prnt.sc/ry6csc If you have more questions or you need help with the header, you can send us an email at contact@tagdiv.com and provide admin login, as well as details about how exactly you want it to look. Let us know.
Thank you! Simion C.
Default pro template menu not full stretch even after applying through force full width please guide me how to do that
Hello,
Those settings only work for default templates. The Default PRO template being created with Cloud Template Library please note that you should edit the Header template and stretch the ROW like this -> https://www.screencast.com/t/4X8kpD4NU
Best regards! Catalin L.
please check https://prnt.sc/rwtex5
please check https://prnt.sc/rwtex5 i am not achieving this
Hi,
We could try and help if you want to achieve a specific layout or design. You can send us an email at contact@tagdiv.com and provide the website URL and admin login. Also mention as many details as possible about what you want to do with the header. Let us know.
Thank you! Simion C.
I have the Theme Fully setup all runs smooth, Except, when i click on the menu on the Mobile browser it does not seem to react, Im not using mobile theme, im using the desktop version type. So when i click the screen zooms out little and does not show the menu
please check the link for the image I took a screenshot how its zoomed out and menu not opening https://imgur.com/jIOMf1h
Hi,
We could take a look at it, please send us an email at contact@tagdiv.com and provide the website URL and admin login. Usually such issues are caused by plugins, we will however make some tests to see exactly what is causing it. Let us know.
Thank you! Simion C.
I have created a contact us page in which i have inserted contact ninja form, it works fine on desktop but in the mobile it shows critical error in website, please solve this or just tell me other support form for mobile theme.
Hello,
Please note that our mobile theme does not recognize any shortcodes added with TD Composer and that’s why you did not bring any results on mobile theme. Try to place your shortcode into the Mobile Editor when you simply edit the page from here -> https://www.screencast.com/t/ogpkeY8uyB If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Best regards! Catalin L.
Hi, I am using your theme for my new blog post and using Rank Math for the SEO. Today I read in comment section that you are suggesting the Yoast SEo. Can you please tell me that there is any problem if I use Rank Math SEO in my website. Please suggest
Hello,
Some of our customers are using this plugin and are satisfied with it, but please note that we cannot provide support for it because it is an untested plugin. We strongly recommend using the Seo Yoast plugin, being tested with the theme.
Best regards! Catalin L.
Im getting mobile friendly errors, from google whenever im using a theme demo, such as Pulses PRO, why? such as text too small, or elements are too close etc, only happens when i use other demos except FAST NEWS which is ok, but i need PULSES PRO
Hello,
I have made a test and the demo returns good results as you can see here -> https://www.screencast.com/t/J5CjFnP6ez If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
Best regards! Catalin L.
tag div cloud library plugin conflicts with tag div composer plugin whwn both are active news is dissapear
Hello,
For more deeper investigations, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to assist you. Ensure that you do not have any conflicting plugins. Remove all of untested plugins and leave just to active only the plugins that come bundled with the theme core files.
Best regards! Catalin L.
Hello, I love this template! Could you add sharing counts for social share buttons? It would be awesome! Also, I noticed, sometimes when I’m making changes in TagDiv it doesn’t allow me to save them. It’s kind of a bug. And can you check my website please, is it working correctly – https://websiteneophyte.com/
Thanks for the answer!
Hello,
Unfortunately, the theme does not have any such an option that allows you to counts your sharing buttons. You can try using such a plugin with this functionality. Make sure that your system status parameters are correctly increased according to our guide in order to achieve good results with theme saving functionality. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to assist you.
Best regards! Catalin L.
