3809 comments found.
Hello,
I bought Epsilon | eLearning LMS WordPress Theme. I have issue to activité woocommerce. I can not access to the quick installation guide documentation – as the link is not available. I can not contact the support team.
I would need information on : how to install and configure the theme . how to contact support team how to solve woocommerce configuration issue
thanks for your answers. Greg
Hi.,
Epsilon | eLearning LMS WordPress Theme is not our theme. So kindly contact the theme author.
This template is SERIOUS CRAP!!! Nothing works as it should! Just changeing texts screws all my page up. I want my money back!!!
Hi.,
Please be more specific on your query with some screenshots / videos. So that we can get a clear view and help you ASAP.
Regards., DesignThemes Support.
Hi, Is it possible to create MOOC /Udemy affiliate using your theme.
Can it achieve like Coursebuffet as a course aggregator and earn from referrals to Udemy and MOOCs. by adding the affiliate ID in backend.
Leo
Hi leomark34.,
Sorry but we do not have that option in our LMS theme.
Regards., DesignThemes Support.
does it have live course where user can join ?
Hi.,
Thanks for contacting us!!
But this feature is not available in our theme.
Regards., DesignThemes Support.
URGENTLY: Hello, i am so interested in your theme and i need a demo login access as admin, a teacher and a student. With that i can test run and decide my purchase. Tank you.
Hi Woed.,
Just request a demo from this link http://lms.themessupport.com/request-demo/ and you get full access login details.
Regards., DesignThemes Support.
I just bought your lms wordpress theme but it is not installing on my wordpress.I got this error in quote while installing it “The link you followed has expired. Please try again.” Please help!
Hi imohweb.,
Please check if your server has the following requirements needed by the theme as explained in the below article.
http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/If you still have any issues, please mail us your FTP and admin login details to support@wedesignthemes.com so that we can check and let you know asap.
I have been mailing my details to your support email but you kept saying you didn’t see it. Please I like a refund. Thanks
Hi imohweb.,
As promised we have installed the demo contents in your site. Please have a look. You have not uploaded the theme files correctly and hence you got the issue. Now we have corrected all those issues and installed the demo contents. Please have a look.
Hi, in which languages is already translated?
Hi.,
Thanks for contacting us,
Please refer our knowledge base link for better understanding http://support.wedesignthemes.com/knowledge-base/how-to-translate-the-theme-2/Regards., DesignThemes Support.
Hello, I had modified the php file to show full course names, not truncated. Were there any changes done to that file dynamically? Th course names is again truncated. Thanks for your help.
Hello, trying to get a reply here please. The course names are again truncated, were there any changes made? I had modified the code earlier in the php file. How do I get the Course names not truncate again. Appreciate your response, Thanks! Anuja
Hi.,
Can you please send page link of your query. As well Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hello, I had sent the Login credentials.Could you see the issue? Thanks
Hi.,
Yes, received your wordpress details alone. But we FTP details also to customize the code. So please send it once again.
Regards., DesignThemes Support.
Hello Just mailed you the FTP details. would you please let me know, if you make any changes in any files? Thanks
Hi.,
Your issue has been resolved. Please check your mail.
Regards., DesignThemes Support.
Thanks for fixing the issue. Can you please tell me which file the changes were done, so that I can copy only that file on live website. this website was a test site. thank you.
Hi.,
Yes sure!!
Get into wp-content/themes/lms/framework/theme_widgets/courses_widgets.php Please backup of this file.
Please don’t forget to place your worthy ratings 
Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
Pre Purchase question. Can the Teachers Shortcode can be categorized? For example, i have 4 different specialist categories. So i want to show 4 shortcodes,
Pharmacy Specialist Teacher: 1,2,3,4,5,6.. x number of Teacher Profiles Science Specialist Teacher: 1,2,3,4,5,6.. x number of Teacher Profiles Commerce Specialist Teacher: 1,2,3,4,5,6.. x number of Teacher Profiles Computer Specialist Teacher: 1,2,3,4,5,6.. x number of Teacher Profiles
Does this theme provides option/customization for the above scenario?
Hi.,
Thanks for the interest in our theme!!
Sorry, this feature is not available in our theme. If you want, We will customize it for you based on the time and cost. The available options are – Refer this https://prnt.sc/rpea3g
Regards., Design themes Support
I need to add the kids demo content. How can I do that. I want this (https://lmstheme.wpengine.com/kids/) demo but I can’t find how to get that version. Please help me ASAP
Hi.,
To install kids demo
First activate the theme and while installing the theme kindly choose the Kids demo.
Dashboard > Tools> Demo content install > Kids Demo > Install
How to import demo via Unsyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/ Kindly refer the theme documentation for more details http://docs.wedesignthemes.com/lms/Hello, i need some help please. The LMS custom courses free or paid, aren’t appearing at the User Profile Page.
I’ve set up some courses through LMS Custom Type, I added some free and others some paid. I’ve set up the payment through Woocommerce, linked the LMS Custom to WooCommerce products via the Plugin. Set the payment method by check to test. The functionality works, but the course is not appearing on the user profile, same thing with free courses. What should I check, I’d appreciate your help please.
Hi.,
Please be more specific about your issues with some screenshots/videos to support@wedesignthemes.com so that we can check and let you know asap.
Regards., DesignThemes Support.
Hello, I sent an email with the info required a couple of days ago, I haven’t received any news yet.
My issue is: Logged In users can’t see private Lessons in Free Courses. How should I fix it? Thanks for your help.
Hi fmillandmx.,
Replied to your email. Please check.
Why it does like that: https://prnt.sc/rnd16k
I need it to share description not date and tags.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Hi, can we download our existing scorm courses in the lms? not to create a new one in LMS
Hi Rustem85.,
We have removed the scorm plugin compatibility from our LMS theme since the scorm plugin has not been updated for the past few years.
Regards., DesignThemes Support.
Hey, I have a presale question. I want to create a website with free courses without login. Would it be possible to enroll every course without login? KR
HI Lapsit.,
Thank you for the interest in our theme. Yes you can create website with free courses without login. The users can view the courses without login.
Regards., DesignThemes Support.
Hi!
How can I make posts like you have in demo: https://prnt.sc/rlqc2j
Where do I have to put video or music link?
Hi.,
Edit post and select post formate as “Video” and add “Video link” there. Let us know if you find any difficulties, We will help you.
Regards., Designthemes
Hi,
i’m trying to use the shortcode Clients Carousel but i can’t get it to work.
In your documentation there is only the syntax but nothing that explains how to set it.
Could you please explain to me how exactly the shortcode should be set for the parameters as shown in the following example (copied from your page http://docs.wedesignthemes.com/dt_articles/clients-carousel/)?
In particular: (1) dt_sc_client_item title: what is it for? How should it be set up? (2) link: what is it for? How should it be set up? (3) image: what should be entered here? I tried with the URL and slug of an image in the media library but it doesn’t work. Where should the image to be displayed be present?
I await your feedback.
Thank you
Hi.,
1) “dt_sc_client_item” – This is shortcode name and the “link”,”title” and “image” are the attributes of this shortcode
2) “link” attributes for adding link to the title – https://prnt.sc/rmgs5u
3) “image” – you need to enter full image path URL here
If not success,Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
hello, I want to force student before he open a free courses to subscrite to my newsletter, can I have a page like this ? before he open free leçon he is ogliged to signin ??
Hi.,
Sorry, this opiton is not available in our theme. If you want, we will customize it for you but we will charge for that. Let us know if you are interested!! This custom work will take around 4hrs.
We usually charge $25 per hour.
Regards., DesignThemes Support.
Hi i uploaded using Appearance -> LMS options -> my logo and retina logo and footer logo and footer retina logo but nothing is loaded when the admin user is not logged in but the logos will show when i logged in as admin. Please advise what could have gone wrong.
Hi.,
If you have used any cache, please remove that and check it out.
Regards., DesignThemes Support.
Hi good evening I want my students when they buys a courses he finds it in a page “my courses” except that this option it exists in sensei and I want it with lms theme
Hi iqraaarabe.,
Yes we do have option to show “My Courses” in our LMS theme. The “My Courses” section can be accessed from the welcome page. Please have a look at this video for better understanding of the welcome page configuration – http://recordit.co/sqCbyAKxPb
Regards., DesignThemes Support.
Thanks it works I am so happy I want also after payment directely they are in « my profile » page
Hi.,
Please refer this – https://prnt.sc/rl5oef If you are referring some other, Let us know with some clear explanation. We will help you.
Regards., DesignThemes Support.
Hi,
please, I need a clarification: does the LMS theme provide mechanisms to create pages where you can search for class categories and sub-categories (as it is possible to do for courses) if these same classes do not contain courses but only Timetable type objects (WordPress Plugin – Weekly Class Schedule)?
Could you confirm or not if there is this possibility and how to implement it?
Regards, Alessandra.
Hi.,
This feature is not available but if you want, We will customize if for you but we will charge for that. We usually charge $25 per hour. Let us know if you are interested.
This custom work will take around 4 to 6hrs.
Regards., DesignThemes Support.
Do you mean paying for something that was supposed to be expected? For your mistake or lack?
My curiosity: how do you justify the possibility of configuring the categories of the classes if then this attribute is not available to do anything?
Do you think it is a correct way to develop your theme? Kindly explain to me what is the meaning of all this because I probably can’t catch it …
Thank you for the offer but I would say NO!
Hi.,
Core concept of the LMS theme is “Courses” and its sub parts like “Lessons”, “Quizzes”, “Assignments”,.... We gave only these features in its initial release. We have added the “Class” concept as addon ( for free ) for LMS theme based on some user requests. So making more additional concepts will cost.
Regards., DesignThemes Support.
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