191 comments found.
Hi, when I add “SASSICO Pricing” it only shows me one column … and it doesn’t let me insert others (see screen -> https://imgur.com/a/KTydpMi).
Why?
You have to create a 3 column and drag the shortcode on this column.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
How do we make testimonials auto rotate?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello,
how can we put price and currency to the right in the Pricing table by Sassico?
Thank’s
Damien
This is a just general inquiry comment section. All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/ Thanks!
Hi. Can the portfolio page allow you to add more information on a separate page when one clicks the image?
We have multiple portfolio pages. Please check demo.
Regards
Please send the link as what i see is a portfolio with images only. But when i click on the images, it only opens a larger image but does not lead to a new page.
We have nite down as features request we will add a portfolio post type features soon.
Regards
Hi there,
I am interested in this theme and wondering if it supports side bar widgets like navigation menu?
Thanks!
Hi
We have sidebar menu. Please check our demos.
Regards
Hello! From where I can change the permalink structure of service-categories? I want to have a custom name for that. Thank you!
Hi
We don’t have any permalink change option form services. But. you can change with filter. Contact ous support team they will help you about this. http://support.xpeedstudio.com
Thanks!awful support , nothing works on this template , this template just waste time , it’s about two weeks that we can’t use this template and technical support don’t answer , don’t buy this template
Hi
I just saw your ticket. You have provided the wrong URL multiple times. Our team trying to help you. But without proper link, no one can help you. There is no DNS record with this domain https://intodns.com/ahpbot.net
How we can log in and see the issue?
Regards
I need t buy the theme with images in demos is it available?
Yes available
can i use wp normal without elementor to use the theme or i must use it ?
Elementor is most flexible builder. And our theme built with elementor builder.
Regards
Hello, I have a pre-sales question. Do i need to purchase Elementor to get all the features in your demo?
No.
You don’t need purchase any plugin to use our theme.
everything included with our theme.
Regards
Thanks. Can i use one page theme from other developer as front page, and this theme for remaining pages?
Hi
You can try but it will not work if they built with the theme. Cause they add CSS js file to there theme. If the styles from plugin yes you can.
Regards
The testimonial client name is using H2 heading for some reason, how do we change that? And why images are not showing alt tags on the live site?
Which Testimonial using h2?
It will be better to contact our support team. They will help you about this. open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
I have already contacted the support and got no real solution, except for editing the source files.
The client name is using H2 tag in testimonials. But I guess you already know that since we talked on ticket and trying to cover for here?
whats your ticket no?
Been waiting a few months but I see that everything remains the same, the menu is horrible, it gives many problems. Editing the header is also horrible, many elements are not seen, almost everything is blank and it is very difficult to edit it. I hope they improve in the next update. I had to stop using this theme, the support never gave me a solution. It is a constructive criticism, I hope you do not take it wrong.
We have multiple menu style, you can use whichone you like.
I think you did not used elementor before and that’s why you feel like this. Our built with header builder and every part can be change and update according to you.
What is blank? Can you please provide us more details?
Your questions is unclear what you are talking about so support also feel like this. What is not editable or blank. We request please contact support with more details how they can reproduce the issue. so they will help you within short-time.
Regards
Unfortunately the support is really poor, so I try to write here. The logo does not update !!! I followed the step by step guide but nothing to do. Here are the screens -> https://imgur.com/a/qHp1k5u
Please open refund request https://themeforest.net/refund_requests/new
I don’t want to (and I haven’t requested a refund). I want the template to work
I saw your ticket, Your issue caused by server cache.
Regards
Want to buy this theme but I see a lot of issues and I have tested it on a friends website but the menu system doesn’t seem to work with wordpress native menu system.
HI
What do you mean by native system? Everything works fine without any issue. And this menu header buit with elementsKit plugin header which using over 60K users. and user have full control to customize. header according there need.
If you have faced any issue contact our support team so we can help you about this.
Regards
Metform is not working in Elementor after the last theme & Elementor & MetForm updates. Is it still supported?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Was going to buy this theme until I learned that when you import a demo, you LOSE ALL YOUR DATA!! That is ridiculous as what happens if you had 100s of pages and posts before?
Hi
If you don’t want to lose your previous data. We recommend to instal, theme in sub directory. And export the home and pages by import elemenetor template and export into your site.
This is the easy way you can easily move site without any hassle.
if you can do that you can hire our consultant team who can handle this for you.
Regards
That won’t work because what if sites are built with Gutenberg or something else? The fact that you just delete all the pages is absolutely ridiculous.
What about pages built with third party software like Thrive?
Come one now, this is 2020 guys… not 2015.
This is a dealbreaker.
Our theme built with elementor. SO we recommended using elementor with our theme.
You can check this video on how to import export elementor pages.
Hello,
Does the theme also work as a billing system, please?
Regards.
Hi
You can use woocommerce.
Regards
Love the theme, but can’t remove SaSS 1 from the Site title / identity. Any tips? (www.revnu.io)
Please check your settings-> general
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Can we added shortcode in place of buttons in these pricing tables: https://wp.xpeedstudio.com/sassico/pricing/ ?
If your shortcode generate URL it should be work. If your shortcode generate tags or something it will not work.
If you need more help open a support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Regards
Hello there. Before purchasing this theme I would like to know if I can use Brizy builder instead of Elementor, could you try to test it in order to be sure that it would work? Thanks.
This theme built with elementor. Brizy still not mature enough to use with theme. They dont have any developer api.
Regards
Hello, If I will change the builder there would be problems with the layout and the menu? Because I only want to modify the content of the page.
All demo content built with elementor.
Also the header and the footer?
Yes with elementskit header and footer
