1727 comments found.
Hi. Pre purchase question.
Is this plugin (https://codecanyon.net/item/school-management-system-for-wordpress/11470032) compatible with your theme?
Thank you in advance for your answer.
Hi imrbrooks,
I’m so sorry.
I’m not sure this is fully compatible with our theme. Please consider it.
Hi imrbrooks,
I’m so sorry.
I’m not sure our theme is fully compatible with this.
I try to create a support ticket on forums but its redirecting my ticket to this page https://i.imgur.com/00bI6V9.png and not submit the message! how to get my problem fixed?
Hi rodrigomc2000,
I so sorry about that.
Please clear cache then create ticket again and let me know.
Hi Support – how to change “BUY MEMBERSHIP” button
Hi watersphils,
You can change it in the LearnPress / Settings / Memberships tab
Is “commission add-on plugin” and “woocommerce for learnpress” included ?
Hi vijbalaa,
Yes.
It’s included in our theme.
I want certificate Student Name to display other data for example First Name of user, how can i do that from source code? Because student name currently using display_name which not proper. Please advise
Hi junhaw,
You need to set Display name publicly as you want for each user in the backed (Users / All Users / edit user).
Please try it.
I have 100+ of users, impossible we gonna change one by one every times new user registered. is there anyway i can amend the code from getting display_name but i prefer to getting user_email from db.
Hi junhaw,
That’s only way for it now.
And thanks for your feedback, we’ll improve it in future.
1. Top bar does not work in safari 2. User login successful , but it does not show the user name and still shown “Regiser/login”
Hi William_Wang,
Please continue to discuss with us via email.
Thanks.
Pls check and follow up as soon as possible, thanks.
Hi Hi William_Wang,
Please check your mail now.
My platform is experiencing errors in access, request access again once the user and password have been entered instead of directing to the profile and courses.
Hi IvanCarrizosa,
I’m so sorry about that.
Please send an email to support@thimpress.com with subject “IvanCarrizosa – Course Builder Support”, we’ll check it for you.
Besides, please consider renewing support 
Hi. Why suddenlly my site lost the footer floating bar in single coursr page?
Hi William_Wang,
So sorry about that.
Please send an email to support@thimpress.com with subject “William_Wang – Course Builder Support”, we’ll check it for you.
Besides, please consider renewing support 
I sent, but No reply
Hi William_Wang,
I’m checking it now.
HI. Any updates?
Hi William_Wang,
We have replied your mail, please check it out.
sorry, i did not receive your reply.
I never received your reply to fix my issue. Pls check and follow up as soon as possible, thanks.
Hi William_Wang,
I’m so sorry about that.
We checked again and I didn’t get your email. Please let me know the email you used to send mail.
And please make sure you create mail with subject “William_Wang – Course Builder Support”
I’ll check it again for you.
my email address is wongyeefan@gmail.com i send to “support@thimpress.com” with subject “William_Wang – Course Builder Support”
please check and back to me as soon as possible. thanks
Hi William_Wang,
We’re checking it again.
Thanks.
Problem solved.
It is good to hear that.
Thanks.
hi ,purchase Course & LMS WordPress Theme | CBKit , in this theme elementor plugin not working , its activate home page ,but not able to make any changes bcoz all format in one section , all page showing in code format. how to fix this.
what date is the latest update i have version 3.1.0 and its not on any of your updates or change logs? there was a critical error when updating the latest version of wordpress
Hi hollysnails,
I’m so sorry about that.
Please send an email to support@thimpress.com with subject “hollysnails – Course Builder Support” we’ll help you check it out.
its possible to let users retake course and quiz but lesson theres any option to retake? after mark a lesson as completed how to retake and change status again to not completed?
Hi rodrigomc2000,
Please try to reset it in the LearnPress / Tools / Course https://prnt.sc/rwv2w0
But I mean the student reset and not the administrator..
Hi rodrigomc2000,
I’m so sorry.
We don’t have this feature yet.
you have “coupon” funtion for Learnpress checkout ? don’t need woocomerce checkout page.
Hi IDTrade_VN,
I’m so sorry, we don’t have this feature yet.
Hi there very good theme guys! I am using the corporate demo for building my customers website and i have two questions. 1. Is there any way to change the course info that is showing under the title of each course? Now it shows teacher,categories and students and my customer would like to show there total duration of the course, practical duration and theory duration. If there is no way could you customize? what would be the cost? 2. On home page where the logos are, over the slideshow, there is a motion with a color as a backround of the logos and then it goes away. How can i make it stand as backround of the logos in order to be more clear? Take a look here https://superior-airacademy.gr/demo2/ . Thank you for your time in advance
Hi frtcyprus,
Please create a new topic on our forum: https://thimpress.com/forums/forum/course-builder-lms/ we’ll discuss more about these issues.
I have purchased this template a while ago for a client, who put their project on hold. Does this theme support template overrides? I have set up the child theme, but it doesn’t seem to be picking up my custom.css file? Any suggestions?
Hi sps992,
If you want to override a file, please try to copy that file to child theme then change that you want.
Please try it
Yeah it doesn’t seem to be picking them up from there, do I need to specify something that I have overlooked? Usually I just create a custom.css file and enqueue the templates parent styles. But I’m not quite sure its doing that as the stylesheets for this theme seem to be all over the place?
Hi sps992,
Please renew support then create a new topic on our forum: https://thimpress.com/forums/forum/course-builder-lms/ we’ll help you check it.
Hello? I currentl have Coursify demo installed, but would want to move to the newest demo. The old demo I was using makes use of WPBakery and I want to work with Elementor for the new demo… How do I succesfully move without issues.. I have been trying but have been getting so many errors I even had to revert to a backup cos things crashed. Is there a way to uninstall one demo and install the other nicely? Thank you
Hi Princekweks,
I’m so sorry.
No way to switch WPBakey to Elementor.
So you can only re-import demo with the page builder you want. But all your data will be lost, please consider it again.
Whenever I try to install the demo it shows this : lang=”en-US” There has been a critical error on your website.
Hi Princekweks,
Please renew support then create a new ticket on our forum. We’ll help you check it out.
Even when I disable WP bakery it does the same thing
When I debug it shows an error in thim-elementor in the theme folder. even when I replace the file nothing happens. I have to delete my database and import my backup every single time
Hi Princekweks,
If you want to use Elementor on your site.
You need to reset your site then re-import demo with the page builder you want. Please try to.
Please fix the additional information tab in the user profile, after saving it deletes the information entered in the general tab. Regards.
Hi drozdzbc,
Pease create a new ticket on our forum: https://thimpress.com/forums/forum/course-builder-lms/ we’ll help you check it.
Besides, please renew support 
My support period expired, in 2018 I was one of the first people to buy a template. I can’t add a new forum post, so I’m writing here about this error.
Hi drozdzbc,
You should renew support then create a new ticket on our forum: https://thimpress.com/forums/forum/course-builder-lms/ we’ll help you check it.
Thanks!
I know all the premium plugins are included, but does that also include all their future updates, no need to renew support for updates of the premium plugins after a year?
Hi cscturulo,
Yes, you can still update plugin after a year.
Hello!
Just write to request the following:
1. Noticed poor performance with WP upgrade 2. if you can improve it is buddypress style, it is very unarmed 3. More header and footer customization options or at least third-party plugin support. 4. More options for viewing the courses, but that are editable in design for elementor plugin.
As complementary information. I have noticed a high growth in this add-on https://stylemixthemes.com/masterstudy/ without a doubt the characteristics are difficult and I hope you could see a learnpress with more functionalities.
Greetings friends … we hope an update as soon as possible
Hi fsan2val,
For your questions, please create a new ticket on our forum: https://thimpress.com/forums/forum/course-builder-lms/ we’ll help you.
About LearnPress, Thanks for your feedback. We’re working hard to develop it.
I see that I could set up certificates for each course upon the student’s completion, but is there any sort of certificate or notification when a student completes all the courses in a group of courses (such as a degree/certification program)?
Hi advantagen,
I’m so sorry.
We don’t have this feature yet.