6359 comments found.
Hello, I have an issue while working on Media, but I don’t know what kind of problem it could be – theme problem or server problem. So, I have about 300 pictures where I have to fill atl, caption and description. Every 2-3 hours of working with approx. 30-50 photos after reloading the page, at least 20 photos lost the info, so I have to fill it again.
Hello,
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)
Thanks in advance!
How to add a line break to post title?
Hello,
WordPress doesn’t provide this feature out of the box. But you can add
HTML tag to your title to break the line but it will affect this title in Grids as well. Alternatively, you can wrap part of text with tags with some CSS classes and stylise your title with custom CSS code.
Let us know if you have further questions!
Hello,
This question requires special knowledge possessed by our support team. Please create a ticket on our Support Portal to:
- follow the ticket to receive notifications about the answers;
- to provide additional information, if it will be requested there;
- continue discussion, if you have additional questions related to the ticket
Thank you, we look forward to serving you!
Hi! 1. Is there a function or grid, or carousel, to display the viewed products in the store? We haven’t found this setting anywhere. The widget does not fit, it does not have a custom style based on the template that we created for displaying products. 2. Is it possible to insert a banner in the product grid? Now this is a very popular topic when a banner is inserted into the product grid instead of one of the products.
Hello,
1. At the moment there is no such feature available. Very likely you can stylize your widget with custom CSS code.
2. Unfortunately, grids don’t provide this feature out of the box. If you’re familiar with PHP coding, you can add your custom content to WooCommerce query. Or you can hire a separate developer for this job.
Let us know if you have further questions!
This theme is really good. But since the update, my layouts have been changed and I no longer have access to the css parameter. When I want to click on Text, background, size …. it doesn’t work.
Hello,
It sounds like a caching issue, please clear all cache, restart browser and check again.
Let us know if it helped.
ok that’s good but i lost all my layouts
Please describe the issue better and provide your website credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks in advance!
Just pre-purchase question, Does the theme uses WP Bakery to build my own page
Hello,
Yes, Impreza uses WPBakery Page Builder, feel free to try it out on the test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Stupid Question. how do I upload a font?
I added woff and woff2 in the media section and they arent showing up in the uploaded fonts section.
https://gyazo.com/5ce69693847c6828f617487deafba018Perhaps I put them in the wrong place?
Hello,
It looks like a bug. Please provide your website credentials via this contact form so we could investigate the issue better: https://themeforest.net/user/upsolution#contact
Thanks in advance!
Can I make a custom query in the existing post/carousel display? Or make a custom query and combine this with a ‘Grid view’? You got a lot of nice features but there’re still some requierements that just don’t fit with the current options. Or is there an addon from WPBakery with custom queries?
Hello,
At the moment custom queries aren’t natively supported but we plan to implement them in one of the next updates.
Let us know if you have further questions!
Ok sounds great! In the meanwhile any suggestions of direction for this option in WPBakery with addon/plugin? Or not possible at all? Thanks for your reply!
At the moment it isn’t possible out of the box. If you’re familiar with PHP coding, you can override queries with custom PHP code. Or you can hire a separate developer for this job.
Let us know if you have further questions!
So, why can’t we send you a ticket (a bug report) just because our “support period has expired”. We want to report a bug! Images (shortcode us_image) doesn’t get the correct title from the media library. It pulls in the alt text correctly. Please can we report this bug for fixing? We shouldn’t have to pay to report bugs like this.
Hello,
Yes, you can post here even if your support period has expired. What exactly do you mean by “doesn’t get the correct title”? which title are you referring to? Please describe your issue better.
Thanks in advance!
Hi, The title attribute within the img tag is not showing the title or alt text from the media library. And even stranger, if we create a template of a page section containing images and add it to other pages, it retains the title attribute given to it from the previous page. Shouldn’t it always get the alt and title attributes from the media library?
e.g. (redacted)<img width="425" height="222" src="https://example.com/wp-content/uploads/my-image.jpg" class="attachment-full size-full" alt="Test Course Display" srcset="https://example.com/wp-content/uploads/my-image.jpg 425w, https://example.com/wp-content/uploads/my-image.jpg 300w" sizes="(max-width: 425px) 100vw, 425px" title="Test Course Display" />
The alt and title here were the title of the text page we built on.
Hope this helps.
Thanks.
Images have no titles out of the box so it’s not a bug. But Alt text supposed to be shown. This issue might be related to some software conflict. Please deactivate all 3rd party plugins and check again, if tags will appear properly, activate plugins one by one to find the issue.
Let us know how it goes.
Hi. Just a quick bit of advice required. I’ve just introduced bbpress to my impreza website. When i post a comment, the name of the person appears on top of the profile photo so not clearly visible, instead of below it, is there a quick fix for this please? Thank you. Matt
Hello Matt,
Provide us with a relevant URL so we could take a look.
Thanks in advance!
Just in the testing stages.
It also appears on mobile view (chrome) the profile name and forum role dont quite align either.
Thanks for the speedy reply.
Unfortunately, this page isn’t accessible https://prnt.sc/rvfipd please provide us with a proper URL so we could take a look.
Thanks!
Apologies. It was deleted. Please see
https://spencerhayesgroup.co.uk/ourforums/topic/profile-photo/People, keep deleting them ahh!! This one should be permanent now hopefully.
https://spencerhayesgroup.co.uk/ourforums/topic/welcome-to-spencer-hayes-group-forum/We’ll provide a fix in one of the next updates. Please append the next code to Theme Options > Custom Code > Custom CSS:
@media screen and (max-width: 480px) {
div.bbp-topic-author .bbp-author-role,
#bbpress-forums div.bbp-reply-author .bbp-author-role,
#bbpress-forums div.bbp-topic-author .bbp-reply-ip,
#bbpress-forums div.bbp-reply-author .bbp-reply-ip {
display: block;
}
#bbpress-forums div.bbp-topic-author, #bbpress-forums div.bbp-reply-author {
padding-top: 2rem;
}
}
#bbpress-forums div.bbp-forum-author img.avatar,
#bbpress-forums div.bbp-topic-author img.avatar,
#bbpress-forums div.bbp-reply-author img.avatar {
margin-bottom: 0;
}
Let me know if it helped.
Thank you I’ll give it a try
Hi, a presales question. I see that the site uses Poppins font. This font does not include greek characters. Is it easy to change the font site-wide everywhere?
thanx
Hello,
Sure, you can set all fonts under Impreza > Theme Options > Typography. Feel free to check Impreza on this test drive server http://themetest.net/impreza/
Let us know if you have further questions!
hello, till when is the spring sale? many thanks
Hello,
Very likely till 20 April.
Let us know if you have further questions!
hello i bought the theme i installed it but it gives errors in plugins can you help me please
Hello,
This question will require additional information from you, some of which may be private. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so we could investigate the issue.
Thanks in advance!
I’m owner of Impreza version 3.1, there is problem with outdated schema code. I dont know how to update this version, there doesn’t seem to be any way? I just bought WP Bakery Builder, so cost of $45 already.
Hello,
You need to activate your license first. Once activated, you’ll be able to update Impreza. Take a look at this article for details: https://help.us-themes.com/impreza/installation/updates/
Let us know if you have further questions!
After latest uptade 7.4.2 there is a transparent gap over header. If i disable woocommerce plugin then it’s ok! please see image: https://drive.google.com/file/d/1Q-1opjSDHZUah_6zSEqPVLFC7AYzlWPH/view?usp=sharing
Hello,
Please provide us with a relevant URL so we could investigate the issue.
Thanks in advance!
Hi there! Studiare Theme has Online Courses features That’s all with Visual Composer. for examples courses List ( Similar to Accordion feature )
Are the features of the Education Themes or Online Courses added to Impreza in the future?
I love Impreza, I hope this feature is added to Impreza so I can buy Impreza.
Hello,
Use Grid element to show any posts via the desired Grid Layout. You can show any post type via Grid element. To create courses install Custom Post Type UI plugin and create a post type, then add some content to courses and show them via Grid element of WPBakery Page Builder. Feel free to test all Impreza features on this free test drive server: http://themetest.net/impreza/
Let us know if you have further questions!
Thanks For test drive demo. When the product is updated, the new download links of the training course are not visible to the customer?
1. https://prnt.sc/ruogi8 2. https://prnt.sc/ruogpj 3. https://prnt.sc/ruogvj 4. https://prnt.sc/ruoh29
This is a problem for Course Update. What method of solution do you know to solve this?
We didn’t test Course plugins yet so it’s better to reach the support of the plugin and ask them to find a solution for you.
Let us know if you have other questions!
Hi there! Thanks in advance for your great job with this theme!
I have one question: The filters of products is not working on my site… but neither in the demo:
http://impreza15.us-themes.com/product-category/women/If you choose any color, it doesnt load anything, a blank page..
Is it normal?
Thanks in advance!
Hello,
Unfortunately, it’s a bug. We’ll provide a fix in the next release. As a temporary solution, go to Products > Attributes and enable Archives for your attributes. Then go to Theme Options > Shop and apply content template to Attribute Archive.
Let us know if it worked.
Yes, its working!!
we will wait until the update…
Your team and temaple its awesome, keep working like this!!
Thank you VERY MUCH!
Hi, I would like to know if impreza theme is full compatible with elementor ?
Hello,
Unfortunately, the Elementor isn’t natively supported at the moment, please use the supported WPBakery Page Builder to add content to your pages.
Let us know if you have further questions!
Does this theme allow you to make the featured blog image the first image in the blog post automatically? I may be missing it, but I do not see how to do this. TIA
Hello,
Unfortunately, there is no such feature available at the moment. We recommend assigning images manually. Or you can try using 3rd party solutions. Usually, there are plugins almost for everything.
Let us know if you have further questions!
Thank you!
Hello, I’m looking to purchase another license for this theme. I need to know if hero background video for mobile devices is supported and active out of the box. I know the situation for iOS, but i’m mainly concerned about Android. Currently, your Impreza theme has background video for desktop, but I can’t seem to get it to work for Mobile. How can I get this to work? Your expert advice is appreciated.
Hello,
Open Row Settings and reduce the “Hide video at width”, see this: https://prnt.sc/rtthvj
Let us know if you have further questions!