28319 comments found.
Hello creator!
PS question: could I achieve a website as the following one: https://www.berci.pt/
Same level of detail and same level of customisation?
If positive which one of your demos do you recommend in order to start?
Thanks for your valuable time.
Hi,
You can build it with Flatsome. Not the same but a similar one.
Hello there,
Image thumbnail not fetching for social sharing of pages or products.. trying to share on Whatsapp or Facebook
I have gone crazy testing… then I deactivated ALL the plugins but Woocommerce. And issue was still happening…
Then I have deactivated Flatsome and use Twenty-Twenty and the thumbnails are not fetching …
- In Instagram with Flatsome theme NOT showing https://imgur.com/mDyqbp1 - In Instagram with Twenty-Twenty theme showing https://imgur.com/NA5bDog - In Facebook with Flatsome theme NOT showing https://imgur.com/q2Yjf0u - In Instagram with Twenty-Twenty theme showing https://imgur.com/0lvHA1rObviously there has to be something with the Theme since I deactivated all plugins in Flatsome and was still happening.
Am I missing to add or activated something on the Flatsome options?
Hope you can guide on this to resolve the issue.
Many thanks
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Thanks for quick reply. Yeah, I renewed support today cause it expired a few days back and just opened a ticket, ticket nº106508
Hope support team finds what´s happening!
Thanks and congratulations on an AMAZING Theme!
Hi, I’m getting this error
MOBILE WARNING maximum-scale in viewport should not be set viewport width=device-width, initial-scale=1, maximum-scale=1
In which folder can I find the file with this code? <meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1” />
Can I delete maximum-scale=1 or ignore it?
Thanks
Hi,
Please ignore it.
Hello Is there a fix to add inline form message errors?
now when you dont accept conditions or you dont fill the checkout form correctly, the error message appears on top of the page
Hi,
Flatsome uses the default Woocommerce notices for now. But, our developers have been working on Flatsome styled notices.
Ok, last year you answer me that you were working on it and would be fix in next update.
PLEASE dont Forget to FIX this, clients sometimes get stuck in checkout when they dont see whats the problem as error message appears in a very weird spot.
I guess I Will hire someone to fix this, checkout is one of the most important of the shop.
Hello, I shall start with the second project in Arabic using your theme also, my question is is there any video or document show how to change the location of the translation file of LOCO to (languages/loco/themes/flatsome-ar.po), the last project you did it for me , but now and in the future I should do it by myself, could you help me please?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hello. Always love this theme but I am familiarizing myself with the portfolio sections of the theme now. I have a few questions.
1. I notice when I have a transparent header on my Single Page Portfolio, there is a gap of space in the header. How can I remove that?
2. Can I change text type when Rolling over thumbs in portfolio? I’d like to remove the drop shadow on the text.
3. How can I change the “All” in the portfolio filter?
Hi,
Can you submit a support ticket here?
im seeing this error problem when i try to upload the theme to wordpress. Warning: copy(/homepages/10/d792966244/htdocs/app792967950/wp-content/themes/flatsome/assets/img/payment-icons/icon-bitcoin.svg.php): failed to open stream: Disk quota exceeded in /homepages/10/d792966244/htdocs/app792967950/wp-admin/includes/class-wp-filesystem-direct.php on line 281
Warning: chmod(): No such file or directory in /homepages/10/d792966244/htdocs/app792967950/wp-admin/includes/class-wp-filesystem-direct.php on line 168
Warning: chmod(): No such file or directory in /homepages/10/d792966244/htdocs/app792967950/wp-admin/includes/class-wp-filesystem-direct.php on line 168
Warning: copy(/homepages/10/d792966244/htdocs/app792967950/wp-content/themes/flatsome/assets/img/payment-icons/icon-bitcoin.svg.php): failed to open stream: Disk quota exceeded in /homepages/10/d792966244/htdocs/app792967950/wp-admin/includes/class-wp-filesystem-direct.php on line 281
Warning: chmod(): No such file or directory in /homepages/10/d792966244/htdocs/app792967950/wp-admin/includes/class-wp-filesystem-direct.php on line 168 Could not copy file. /homepages/10/d792966244/htdocs/app792967950/wp-content/themes/flatsome/assets/img/payment-icons/icon-bitcoin.svg.php
Theme installation failed. my support end but I need help ASAP I will purchase a new support this weekend but I need help now.
Hi,
It seems there is no available disk space on your web server. Please contact your host.
Hi, love the theme, and planning to purchase another lic to work on a new website, however i have few questions, 1- is it possilbe to add a dynamic pie chart reflecting how much stock is sold from each item? 2- is it possible to add “buy now or add to cart” button with the +/- (number of items) to the product quick preview? 3- Is it possbile to achieve a horizontal view as you can see in the image below? (this is a home page product preview) I have attached an image for your refernce.
https://ibb.co/m41qD0KThanks
Hi,
- You’ll need to use a 3rd party plugin for the chart.
- Yes, it’s possible.
- You can create your own custom product layout with UX Builder. But it seems you’ll need to do some additional modifications for that layout.
sounds good… as im not a codder, you think i will need help from someone who knows codding? if so, do you guys do any customization service that i can hire to help me with this project?
and can you please tellme which third party plugin are you referring to?
thanks
Hi, I have a problem with the UX-Builder which needs to be fixed. If a WordPress Page is password protected UX-Builder only shows loading screen and did not open. I use the latest version of Flatsome.
Hi,
It seems we have a bug. I’ve forwarded this issue to our Developer Team to have it fixed immediately.
hi how can i remove this from the portfolio? thank you
span class=”show-on-hover” .... span
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, I use this plugin “Finale Lite – Sales Countdown Timer & Discount for WooCommerce” to promote some special products, but it doesn’t work at all. But when I change the theme to the default theme, this plugin can work well, what is the problem? Is this plugin incompatible with the theme?
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Sorry, the link you sent to me for submitting a support ticket is 404 page. Can you answer my question? Thanks a lot
I double checked, the link works fine. Can you try with a different browser?
Hi,
I want to use this theme for multivendor purpose which Plugin is compatible pls - Dokan or WCFM??Hi,
You can use both. We suggest you to join our official Facebook Community (+22K) and get the opinions of our users already use multivendor plugins with Flatsome.
Can i have custom tabs for products descriptions? (i.e “description” “integrations” “FAQ” “Contact”) and not have them if they don’t apply, (i.e some products not having the “integrations” tab)
Hi,
If you want to have multiple tabs, you’ll need to use a 3rd party plugin. You can add only one custom tab for each product separately and one global tab with Flatsome.
Hi,
Can i disable the licensekey and activate it on my another url?
Hi,
You can remove the purchase code and click on the Update button on the old domain and activate it on the new domain. You can’t use your license code on 2 domains at the same time.
Hi thanks for reply back. I understand. Thank you.
My Client has purchased theme 4yrs ago, now she does not have the details. Is there any way to update the theme ?
Hi,
Licenses are controlled by Envato, please submit a support ticket from here.
Hello, I have a question: How can I change the label “Quick View” on the products? Thanks
Hi,
You can retranslate such strings with Loco Translate.
I don’t want to translate it, I want to change the label for another phrase
You can use the gettext filter then
add_filter( 'gettext', function( $translated_text, $text, $domain ) {
if ( $translated_text === 'Quick View' ) $translated_text = __( 'My String', 'flatsome' );
return $translated_text;
}, 20, 3 );
Hi author,
I hope you could help me with this.
How to delete in blog post source page (not hide CSS) for search engines >>H6<< tag?
I use a child theme.
The reason is that the first info for Google spider when crawls the site should be header tag H1.
Below is my hierarchy but not yet live on my site.
HEADERS h6 CATEGORY (7 characters) – >>>INFO first header tag should be h1<<
Hi,
The file you’re looking for is flatsome/template-parts/posts/partials/entry-title.php.
Hi, thanks for your feedback and I found it but not in the flatsome child theme.
Here is the snippet and having three additional questions below.
<?php echo get_the_category_list( __( ’, ’, ‘flatsome’ ) ) ?>
<?php if ( is_single() ) { echo ‘
’ . get_the_title() . ‘
’; } else { echo ‘’ . get_the_title() . ‘
’; } ?> 1) If I want to delete that category h6 tag, I need to remove all these lines<?php echo get_the_category_list( __( ’, ’, ‘flatsome’ ) ) ?>
Am I right?
2) And if I want to show “Last Updated” instead of “Posted On”, is it enough to rewrite it 2x in the code below?
<?php $single_post = is_singular( ‘post’ ); if ( $single_post && get_theme_mod( ‘blog_single_header_meta’, 1 ) ) : ?> <?php flatsome_posted_on(); ?> <?php elseif ( ! $single_post && ‘post’ == get_post_type() ) : ?> <?php flatsome_posted_on(); ?> <?php endif; ?>
3) And as I mentioned I use a child theme and there isn’t that file you pointed to. How can I update that in the flat some child theme?
Thank you so much for your navigation.
Sorry, I don’t know why it doesn’t show the proper code formating here when submitting the reply.
You can customize that file by copying it into the child theme folder with the exact folder structure. flatsome-child/template-parts/posts/partials/entry-title.php.
Thanks, it sounds great.
And does it apply the same when I customize/rename in the code (the same file) “Last Updated” instead of “Posted On”?
Last but not least, what happens when the child theme is updated by the new version? Will all changes be lost?
Child themes are protected and you don’t lose your customizations after parent theme updates.
Great and will it work when I customize/rename in the file (flatsome-child/template-parts/posts/partials/entry-title.php) “Last Updated” instead of “Posted On”?
Is there a way to change header logo link? I tried custom ccs and plugins but nothing works.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
is this theme compatible pwa plugins?
Hi,
We haven’t tested any PWA plugin with Flatsome yet.
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